parking lot large enough for a boat

great location and parking was easy

got charged 17 for my pet

that it was pet friendly

the wifi wouldn't let us hook up our phones and our laptop was in and out of service

we had some laundry that needed washing right away and we were very pleased with how convenient the washers

barbara in the breakfast area was so sweet and attentive

fulfilling breakfast

#2 not enough handicap parking

staff friendly, clean. hot breakfast great selection and good. pet friendly.

beds were so comfy and breakfast was good and hot

big, clean room. good breakfast.

staff very friendly. was asked several times if our room was ok. breakfast was very good.

room amd breakfast was great kids had a blast in the pool staff was very friendly

the pool was half full and in useable for my children and the room was a bit dated.

laundry room needed repaired

laundry facilities was a bonus for use

clean room, pet friendly with plenty of space to walk around and easy ground floor access

also the pool closing at 8pm as we wouldn't get in until after 8 so we never had the chance to enjoy the

the pool was clean

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

kids loved the pool

pool and the laundry facilities was out off order and the breakfast room in the morning was a complete disaster

i had to go to the laundry to get clean sheets

laundry room was small work only one set of appliances

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

inside was a mess--cleaning carts & dirty laundry sitting out in the 1st floor

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

i wish they had a laundry on the property

and dirty sheets covered in pet and human hair

however was charged 2 times for pet, pet is a licensed ada approved service animal not a

comfy beds. decent breakfast choices. good value. $15 pet charge. room size nice.

heated pool, coin laundry, great location, etc.

laundry facilities. staff and comfort

convenient guest laundry facilities - have a swim whilst you do the laundry

laundry facilities and small indoor pool

and the laundry room was good and cheap

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

lower laundry prices.

laundry facilities. good breakfast. friendly and helpful staff

laundry room was right under our hotel room

a little annoying to have to re-sign in to the wifi everyday, but not a big enough deal to be a problem

challenge on parking availability

comfortable room nice pool

if there is loud kids, walls are insulated,but not for loud ones.

and the staff was very kind,but i wasn't informed about not being able to swim in the pool or the spa that really

the spa wasn t much of anything ( it was just a normal

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

carpets old and dirty rooms out dated no laundry

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

need laundry room on-site

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

no laundry bags on the room and the coffee maker did not work quite right.

that it did not have a laundry :(

no on site laundry.

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

i called the hotel to make sure they knew we were bringing a pet, your front desk attendant would not guarantee

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

had to go get my own towels from downstairs in laundry room never came in to clean our room

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

wifi didn't work breakfast was really lacking - meat one day, none the rest; no muffins / danish /

laundry- nothing in the binder says to put laundry outside of the cabin for them to pick up

we went straight to the laundry mat to wash all our clothes before boarding a plane home

laundry facilities

if staying in the building attached to the hotel staff's laundry room, and they're doing laundry, the hot water

there was very limited kitchen tools for cooking

dirty laundry under the beds trim peeling everywhere general grime on property razor thin walls

i tried to do laundry the dryer was occupied the whole time ! i dried the clothes in the room !

breakfast was great

we arrived early in the morning but they accommodated our very early check in with no problems

breakfast did not meet expectations

i asked clerk if she could check the laundry just in case

the limited parking area

was clean and quiet breakfast was appreciated the only complaint is the bed was too hard for my liking but thats

conveniently located. free breakfast, free wifi, cable tv. clean room, friendly staff.

the wifi was spotty

i needed to use the guest laundry however this property does not have it

no breakfast and no laundry

a bit expensive for the quality of the room. no laundry facilities.

be noted when booked thank god we are in the same city as my family and someone was able to pet sit

swimming pool was not open ud83dude1e and the web stated it was everything else was pretty

should add a laundry and a little fitness are be good.

no laundry.

room had a sofa, microwave, fridge, wifi, cable, big screen tv and an iron for thosewho need one

didn't stay because there was a shooting in the parking and we fled the area

room smelled heavily of cigarette smoke, even though it was a non smoking room

loved being on the golf course and watching the daily groom first thing every morning

was given ada room under the stairs with views of parking lot

i wish the snack bar had a few more choices of snacks. rooms are a tad pricey.

we had a couple of cocktails and decided to eat in the bar our first night

the rooms were beautifully decorated and beds were comfortable. wet bar w refrigerator

wifi was almost useless, even though there was a great wifi

thanks to covid-19 they were not allowed to serve breakfast but that is not their fault.

on the water and a bar and restaurant

i liked that the front desk associate was willing to provide a late check out

clean and had an indoor pool that kids loved

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

i like the pool and laundry facilities

my kids the holiday inn express chattanooga as well so yet another awwwwesome

could have been more readily accessible not only in the rooms but also in the pool and gym

using the laundry room was a little difficult because one of the dryers was broken and another guest was

free laundry machine

laundry was helpful for all our dirty gear from racing ironman

great place to stay .. free laundry, good breakfast

laundry facility needs work as soon as

he came about 10 mins later and explained that he was in the laundry room

smell in room like mildew or wet laundry

pool was clean friendly people clean

great breakfast, free wifi, comfortable bed

staff was very nice and continental breakfast was the best i ve ever had in a hotel stay

the staff were very helpful and arranged a laundry service for us

very pet friendly. safe environment. staff are amazing

i see they are pet friendly

in other hotels in downtown chattanooga with an indoor pool and it was a definite bonus for the kids

no room service as promised. no one followed thru with phone request.

also i called the hotel prior to arrival to see if they had an ev charger for my car

the gym was 1st class and 24 hours

we we're not informed of the additional pet fee until after we checked in!! $50 is too much!

outdoor pool was awesome, but we had some cold days and couldn't truly enjoy it

there had been different choices of food for room service

was very loud with young kids at the bar sitting

staff was helpful at every juncture, and they were accommodating to my late check out request

room service breakfast and breakfast in the restaurant was very good

honestly, i loved the outdoor pool!

hotel lobby bar and restaurant closed too early for a saturday night

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

gym needs a thorough cleaning on regular basis

the carpet turned my kids feet black and there's not a lot of parking

of the reasons i wanted to stay here is because it had a pool and it was under construction

they also had washing and drying facilities at the hotel so you could do your own laundry

mold in bathroom and in laundry room

location, clean and spacious with a great pool and right across from the children s museum - as well as a

we got all checked in, found the ev charger and connected for a bit

it would have been nice if the pool and bar were open longer, but it wasn t a big issue for our stay

needed to use the laundry facilities and there wasn't a place to get change

the room i was put in was clearly below (i think) a housekeeping laundry room

laundry room is a plus, too, if you are going be a few days, or have kids

nice laundry room was a plus

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

laundry room on our floor

isn’t a proper restaurant for meals other than breakfast, just a bar with a selection of bar food

rooms are very clean and breakfast was very good

the pool is well heated

sneezing really bad one i got the the room and after my second night my daughter and i both saw pet hair by our

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

pull out sofa had stains and was very thin. my kids did not enjoy it.

had to pay extra for pet (which is understandable) but then had to pay an additional $20/night for parking

pet dander still in rooms, inconsistent room cleaning, pool dirty and overloaded with chemicals,

the 2 br suite was great with the kids and allowed us all to sleep well

would love it to have usb s in the room for business. no laundry bag.

amazing pool for kids

wifi in the room was bad

amazing pool for kids

your traveling with kids this would be the place

the helpfulness of the valet, the front desk people and the breakfast staff

3/ room service we were there for two days and the rooms was checked for refills on before check-in 4:

the hotel to work on their standards of room servicing and to consider cleanliness of the pool area which fell

the bar doesn t open until 5pm on the weekends

the bar was a wonderful place to relax

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

it's like the entire hotel becomes the laundry

room service was excellent and the food was superb

wifi dropping in and out; room telephone not workng; dinner restaurant disappointing.

cleaniness and quiteness - enjoy just relaxing - used room service and i rec'd the food in a timely manner and

best breakfast we have ever eaten

the decor and overall look and feel of the entire place (rooms, lobby, cocktail bar and restaurant) was amazing

we enjoyed delicious drinks in the bar in the evening and the most perfect breakfast in the sumptuous dining

the breakfast didn t have very many options and there were no plant based milk options.

we enjoyed delicious drinks in the bar in the evening and the most perfect breakfast in the sumptuous dining

loved the location the restaurant and rooftop, pet friendly , the staff

the only issue we had, although we are pet lovers and owners ourselves; their policy on pet owners once they

great that it was on the roof, but only kids were in it and an adult would have to stand in about thigh deep

was awesome the pool was a little bit of a disappointment other than that the staff was amazing had an awesome

good fitness center

parking lot was being repaved but

absolutely no wifi

easy parking near town on 40.

this was billed as a non-smoking room, but it smelled like 14 people had been hot boxing camels for about a

paint was peeling, parking lot was rough, older appliances

pool area a little run down.

parking on a hill

has heated pool and jacuzzi best value in the area and many restaurants and places to shop near bye ask for

secure parking lot

breakfast fantastic

dont get the room next to the laundry room

the pool wasn t very welcoming

parking lot was small

kitchen staff was not readily available on saturday

narrow entrance into parking lot.

very nice breakfast

breakfast was delicious

quiet location, outstanding breakfast selections, and friendly staff.

pool is not actually in operation, which was a key reason that we chose to stay there

breakfast was great every day,as was the coffee

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

laundry room could have used some chairs

the indoor pool was a great bonus my kids loved it

nice kitchen setup. refrigerator and freezer. good size room.

very impressed with the quality of the breakfast, really enjoyed it

clean property and pool!!! awesome staff!!! very conveniently located!!!

grey room, pool and breakfast

we don’t like the standard continental breakfast but just eat nearby so not a big deal

the pool was used as a big ol tub for people who think swimming was a way of taking a bath

never gave me the wifi password even after asking

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

feces in the elevator roaches in the room people hanging in parking lot smoking what smelled like mary

we didn't leave our room to look for pool or any of the amenities

not enough parking available. we had to park in the back and there was no lighting there.

the staff and the room and pool breakfast

free breakfast

and the room spelled like a pet have been in it before

wifi did not work well pool opens at 10:00 am

was messy lots of construction items laying around and no laundry facility breakfast was

the convinency to everything and the fact that they were located next to a laundry facility where you could

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

a working laundry for guests is always a plus

nice room...nice staff..but they need a laundry and some breakfast items

location and parking was great. the room was clean and well serviced.

the breakfast bar and lasy who was working there was excellent

basic breakfast was good

nice pool, breakfast was a full amazing buffet for a hotel, and the location wasn t far from downtown

nice pool, breakfast was a full amazing buffet for a hotel, and the location wasn t far from downtown yet

a little and when i brought it to him he said oh those are stained and so i had to go to the coin laundry and

breakfast consisted of cereals, fruit, waffles and yogurt

none of the equipment in the fitness center appeared to be working

the location was good and it accepted pets.the price was ok.

the staff and location and the breakfast was good also

disappointed with the $75 pet fee

breakfast was nice, had plenty of options. kids really enjoyed the indoor pool.

small not allowing for older people to have a swim or relax because it was packed with small kids

the kids loved the pool

great location, comfortable beds, clean, indoor pool, gym, great breakfast!

loacation and the gym was on the same floor i stayed on

the wifi worked

however, it did get overcrowded at times and kids were not often supervised although their parents were sitting

breakfast bar was not what i expected

nothing it doess have a bar. given the rooms kitchen questionable

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

room was really spacious and great for older kids

the carpet triggers my allergies

very nice gym

the food at the bar was also very good and i don't feel like it was overpriced

i had asked for a room near the laundry, which i did get

laundry is cheap

being across from the laundry room & an exterior door. was busy & loud.

the sofa bed was in bad shape but was ok for young kids.

5 of them were our kids

no laundry bag in the closet

think there needs to be a better pet area

was nice to have a separate bedroom and living room/kitchen area

the location was great and it is always nice to have a kitchen as we do not eat out.

adequate parking onsite

access to laundry services was very helpful

free laundry was an unexpected surprise

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

laundry facility on site

pool was not open and we weren't made aware until we checked in

loved the mini kitchen in the room and spacious layout

my room even had a kitchen area, i felt very safe at this hotel as well

probably the parking but there was construction going on so we made it work

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

i was informed staff was short so cleanliness was not up to standards and laundry was behind

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

dirty doritos bag in gym the entire weekend. nobody picked up

no towels or cleaning supplies available in the mini gym. nothing as a senior discount.

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

of the extras like the availibility of laundry services and spacious rooms made this an awesome overnight

we had everything we needed and even stuff we didn't know we needed (mon-wed apps and wine, free laundry, great

free laundry, and a free happy hour with beer, wine, and snack food

was put in a room across from the housekeeping /laundry room

wifi ,nice furniture,ice maker ,gym, laundry room and a good spot to sit on in and outside with a pool to cool

we liked the clean laundry facilities and the cost was minimal

my room was directly across the hall from the laundry room

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

very nice, affordable. very clean. great staff and breakfast.

i didn't use the pool, but it looks nice

i m hoping it just got caught up in the laundry and stuck to the sheet

this property was very clean and the staff was amazing. my favorite was the breakfast.

breakfast offered some healthy options like chicken sausage sandwiches, yogurt from pasture raised

were several pets at the hotel

very nice having the kitchen area

convenient close to pool

the wifi

they closed the pool

outdoor seating area to get fresh air ,pool not open early in season

the coffee for breakfast does not stay hot in thermos

there is also a laundry that was only $3 wash and dry which i really appreciated

my kids were so disappointed

the pool was a little cold but it was fine it was a cold day.

i liked that it was pet friendly

parking is limited but you can use the lot at the residence

use more parking

more parking for late arrivals.

the gym and pool are great

super clean accommodating breakfast and lunch and a bar just can t beat that combo

updated their site to reflect changes (pool was closed for repairs and spa was taken out during 2021 renovation

microwave didn t work and the key to the laundry room door did not work

parking, no smoking rooms

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

arguing and wondering around the parking lot all hours of the night

on site laundry was helpful

parking was very close to our room

traveled with our pet, upon entering the room she found food under the cabinet was left, there was a previously

breakfast was fantastic as well

great breakfast, friendly staff and big room.

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

no laundry onsite

need kleenex and dirty laundry bags.

pet friendly and reasonably priced

nice pool

the indoor heated pool and laundry facility

also went to do laundry and sign says 24 hours but was closed

head not working properly, no water pressure, very small fitness room, small pool ran out of laundry detergent

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

a leak in my bathroom and it ruined my clean laundry and my make up

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

the breakfast bar was amazing.

the pool and gym were great

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to