wish there was laundry service

so many luxurious amenities from the welcome champagne to the tasting in the evenings to the cozy fireplace in

did not enjoy breakfast.

beautiful setting. great staff. yummy breakfast. pretty pool setting. felt like i was in italy.

the warming pool wasn t actually warm but no big deal.

spa is not available

the rooms were spacious with extras like bathrobes, slippers, fireplaces (ours accommodated candles only),

bar & restaurant staff were super friendly as well, made my stay a lot brighter

i purchased a mediocre bottle of wine from the bar for the astonishing price of $150

were some noisy kids in the adult pool but staff quickly dealt with it

sitting on the porch for breakfast

we loved the fireplace on our balcony, and everything about the room was great

they did give us a complimentary breakfast to make up for it, but it would have been nice to have the ability

breakfast

very well-intentioned service; excellent breakfast

preferred room was very spacious

location perfect! walk to restaurants, shops and wineries. pool and gym fabulous.

we stayed in a big and comfortable room, with a nice fireplace and bathtub

locker rooms in the gym/spa area

room was spacious, very quiet, and breakfast is served in your room - something we had not experienced before

above vineyards, modern room with comfy bed and nice bath, nice amenities like good breakfast and pool

our room was in the building above the kitchen and office and we never had an issue with noise or anything

loved the breakfast & happy hour! service was amazing.

we enjoyed the pool with our family

young lady setting out breakfast & taking to the kitchen some plates that most customers have already gathered

the restaurant was full but the bar was able to accommodate

and the food at the hotel was really good, both the snacks we had at the pool and the breakfast

liked that the fireplace was always going during a cold visit

up to room and when i called front desk to ask if i could buy some chips or cookies ( other than room service)

great grounds super quiet real fireplaces!

no plastic bag for soiled laundry

laundry room on premises made it great after going to yosemite and reyes

is great except they put us in a room next to the laundry it seemed to be where the staff hung out and partied

also laundry room was a big plus as away for 6 weeks

the laundry room is cleaned daily, which makes it better than most public laundromats

onsite laundry, fridge microwave & coffee machine in room, complimentary snack bars in room

ice was available near our room and laundry facilities worked well

the laundry not run by the hotel could have been cleaner.

wifi was great with just one log in

wifi could be better

broken stair railings, dirty rags holding doors open, the horrid smell in the laundry room, the bathroom smelled

my wife called the front desk and the man said the room above us is the laundry room and he did not check or

just the parking

gym - pah, what gym

convenient location and they facilitated my request for early check in

spa services were expensive!!

spa appointments are very limited,

got room service for breakfast

wifi out there was hit and miss

mini bar and bathroom

noisy, laundry facilities were nasty, tv sucked

convenient location staff friendly free breakfast laundry machine

the laundry service (24/7) is really convenient

clean rooms, nice laundry facility.

outdoor pool and hot tub were clean and loved making use of them

if i have to pick something i would have to say that they didn't have a laundry room.

i don't have room service at all after asking 3 time they did but not in the proper way

the wifi is just so bad, facilities is out dates and could use a cleaning. loud

hoping roof top bar was available

i liked the comfort of the kin size bed and the fact the wifi worked very well during my zoom meeting on morning

breakfast, easy parking, very high walking score, friendly staffs, laundry in the room, comfortable bed, spacious

staff were extremely helpful and organized my laundry to be delivered back to the hotel, which was great because

i was surprised by the fact that we had laundry and dryer in our room (unsual for most hotels)

but wasn t well stocked (ie no dish towels, no salt/pepper even though there were shakers, no laundry detergent

breakfast, easy parking, very high walking score, friendly staffs, laundry in the room, comfortable

the laundry room was overpriced

great comfortable room, laundry facilities and a grab and go breakfast.

breakfast was muffin or chew bar. laundry room was closed for refurb. lacking facilities.

love the fact that there is a kitchenette in the rooms makes it feel very homey, as well as laundry facilities

we discovered there were no blankets on the bed and we were told we d have to wait for the laundry as there

the room wasn't ready on time, they had laundry delay

a very romantic fireplaces.

hotel charges a resort fee, gym was covid closed and too cold for swimming, felt like a rip off, especially when

was a resort fee and parking fee and only two ev chargers which were occupied when we needed it

the gym was mediocre. the patio areas were a little forlorn.

location with many food options around, city parking free after 18:00, nice gym and good breakfast

the gym was well equipped with modern

a clean hotel with a nice bar and centrally located to a lot of good restaurants in santa rosa

location, beds are very comfortable, friendly and helpful staff, nice workout room and bar lounge

there was no grab bar next to the toilet, and there was ample room to install it

hotel was great perfect gym and pool

the breakfast in the am isn't complementary, instead quite expensive.

breakfast was good

in the breakfast maybe a little bit more conversation at the check-in desk regarding breakfast gym and other

i came down to get breakfast it was no longer available i went down at 10 am if i know the time i would have

terrible wifi in the room!!!! it dropped us constantly

restaurant and bar were not open at the time not sure what was up with that

there was no bar or restaurant

very weak wifi in the room. no breakfast. expensive parking.

an independently run bar and restaurant (offering real comfort food) was accessible from inside the hotel and

the amenities- the pool, hot tub, lawn games, and the bar and onsite restaurant.

location was right by garton casino which o was going to try and and support the evertt and jones bbq at that

rest of the building and facilities were very tired and old - the pool area, gym, hallway etc - felt more like

wish the spa had been open, and i lost a gold chain necklace in our sink in the room , but everything else

pool!!!!

price was reasonable but no working laundry room

no working laundry i for guest to use

no thanks on the microwave in the laundry

laundry room had only two working washers the rest were out of order

they should provide plastic bag for laundry

also, laundry room needs a bill changer and instruction on using the machines

they offer dry cleaning services and also have a guest laundry room

the laundry was located right below us

laundry room was a plus

loose, no laundry bag or garbage bag

noise of wedding in pool area

hairdryer in the spa did not work. i had to leave with wet hair

outdoor shower and tub in garden room. great restaurant and pool. complimentary everything.

many things were reformulating, including the swimming pool. so we couldn t use it.

it was noisy by the swimming pool area

i disliked the heavily scented cleaning and laundry products

as someone who camps and uses hotels to recharge and do laundry this was a huge inconvenience

this location has always had a problem with keeping the snack, ice & vending machine laundry room clean and

good value, had laundry available.

it seems like they have been laundry for awhile

no laundry

the clacking wheels of the laundry carts rolling down hallways at sunrise.

pool & hot tub were great

early check in, so we could go on a tour

the morning breakfast was 'complete', quiche, bacon, croissants, bagels, various breads, cereals, fruit juice

the homeless man sleeping on the floor in the laundry room sums it up

staff laundry no ice

wifi, so i could not watch tv

non-smoking);no coffee maker; no coffee;shower dingy, extremely small, and shower curtain unclean;wifi didn

pet friendly

i also used their laundry facilities and they were clean

being stalked and sexually harassed by another guest while trying to wash a load of laundry

not all of the washing machines were working in the guest laundry room

one thing that i can say is that the pool is not heated

searched for pet friendly

there is also pool (i did not care for it), laundry facility (free at the moment) and a small gym

there is also pool (i did not care for it), laundry facility (free at the moment) and a small gym

they could have had a hot tub along with the pool

room, well appointed, great breakfast, nice staff, kitchen, extremely clean

the outside pool was perfect for the kids to enjoy

close to restaurants. laundry on site. great breakfast.

laundry room on premises was handy (if pricey), tho 3 out of 5 washers were out of order

pool and hot tub is permanently closed

will start out by saying i asked for an early check in an hour request was given to us

hot tub was down and pool was dirty

barely hot luke warm noisy they gave us the room next to where the maids are working and doing laundry it's the

location was great 15 min from the casino and min

free parking, close to casino, food , gas right off freeway

are nice quiet room ,very clean room, lotz of parking en breakfast is fabulous every thing is perfecto

to the casino dining and stores clean facility excellent staff very helpful all at a reasonable

i loved it all i just wish i knew where the laundry room was

breakfast was fantastic, the selection was great

pool could have been bumped up a few degrees!

room also had a mini-fridge and a microwave which was super convenient when you travel with the kids

the pool area was small, not a problem for us but could be for families with kids.

machines with bottled water in laundry room not working

nice size room. laundry facilities.

having a handicap room and the closeness to the laundry and front door.

(laundry room w vending machine and kitchen in

had a laundry room and taking a shower was nice and refreshing

the wash app in the laundry room, not set up for mobile pay yet either (bummer, was curious to see this app in

having on site laundry for guests.

the cost of laundry machines.

laundry on site a bonus, good wi-fi

outdoor pool and hot tub were lovely

it was so refreshing to see folks out by the pool

pool was great in fact i paid for another night which i did not get

additionally, there is no breakfast as stated

the pool was closed the whole time

didn't hav3 fitness center

needs tub and pool were really nice, lots of flowers and plants around, charming, self-serve laundry on sight,

room with a sofa and a fireplace (not needed at this time of year)

room was clean and spacious with a private patio, fireplace and pool access

it was convenient and pet-friendly.

t stay here with a pet or if you are disabled

5 min walking distance to french laundry, bouchon and rh restaurant

great location - 5 minute drive from french laundry.

than their experiential value in this location, though, and i think that's because of french laundry and other

we loved eating at the french laundry

was very convenient- walking distance to french laundry, bouchon, etc

bouchon, the french laundry and rh restaurant were all within walking distance

information in the room such as wifi, places to eat, visit or walk

i was wishing the bar and restaurant were open but yountville has a lot of great places to eat.

room, quiet property, lovely pool area, friendly staff, continental breakfast, nespresso in the room, afternoon

parking

coin-op laundry if you need it

room i was given was next to the electric room and laundry room

the one woman working the bar was also trying to wash and bring back towels from the laundry but understandably

location, laundry is nearby and the check-in was quick

the gym opens at 9 am, it would be nice for an earlier opening.

equipment in the gym needs to be sanitized

key cards didn't work too good for rooms & restroom by dining/ pool area.

the bed could be replaced. the jets in the spa tub didn't work.

room had ev chargers in front, the only place to park was in front of room, in the morning was asked to move

the price was high but given that breakfast is included it is fairly priced.

very clean and comfortable. good breakfast and overall enjoyable experience .

great location, the inn was beautiful, wonderful breakfast included

pool and hot tub closed too early.

the fireplace was a highlight

loved the patio and pool

room service wakes us up twice during our three-day stay

), the terrific lucy's staff and our masseuses were wonderful and the spa desk personnel very accommodating

the suite with the patio was perfect for a family with kids and a puppy

the staff - particularly nick at the front desk and bobby in the spa - were so helpful

pool and gym were closed during our stay, but we could go to their sister hotel, hotel yountville,

i was in a hurry to get to french laundry

within walking distance of the french laundry, bouchon, bouchon bakery and the marketplace

kleenex, no spares, noisy heater, bathroom rugs dangerous, no laundry bag, fire doesn t work well, tv netflix

went above and beyond, gave us and my in-laws a bottle of wine, drove us to dinner at the french laundry and

the breakfast was amazing and free parking and the walking distance to the french laundry was why we chose

room was wonderful. the grounds are beautiful. the pool was ver convenient and relaxing.

the property was stunning and the new spa/gym facilities were very nice

beautiful gardens and several fireplace seating areas

very relaxing place. wonderful location and beautiful pool.

also, the room service was stellar

the spa is also a highlight yet our third visit wasn t as great as our first two visits

the fireplace it a great bonus inside the

bar could have been updated, bigger, nicer

spa -needs attention

need some updating and they need to activate that pool bar better, perhaps by dedicating more staff to poolside

convenient shuttle into town

a free shuttle to the town center about 1 mile away whenever you called it for pickup or return

had we not been in town for a wedding, i’d have left our kids home or stay somewhere else

limited options for kids for breakfast, staff proper and professional but not engaging

limited options for kids for breakfast, staff proper and professional but not engaging

make sure you bring a robe to go back-and-forth to the pools

the rooms are spacious and well laid out

full kitchen and outdoor barbecues for grilling and eating outside

our room was perfect for our needs and the gardens and pool area were very attractive and inviting

the mineral pools were great as were the spa treatments

my friend said her spa treatment was wonderful and i really enjoyed the thermal jacuzzi

pool and spa very nice

there are several nice eating establishments and bars

robert s jazz bar is in the hotel and has a great late night speakeasy vibe

the wifi in the cottage was spotty.

the spa services were unique and top notch

we were disappointed there was no kids club or really any kids activities around the resort

kids friendly

gym and spa services were exceptional, we did a masters swim class and pilates, both were very good

although there is a small pool and hot tub at the back area which kids like well enough

pool, exercise room, and saunas plus they had laundry facilities.

in was really friendly and we found out there is a free shuttle that goes to and from castello di amarosa which

pool was lovely and the high ceilings in the room were wonderful

the breakfast, comfort of the room, the wifi, the business center and all

the pool, jacuzzi and gym were great

love the bar and how easy it is to retrieve your car

we had a garden and pool view from our terrace which we loved

one room had an excellent layout making it seem larger and more spacious than it was (624)

in-room fireplace was pleasant

the hotel's restaurant is superb, and the spa is quite enjoyable

the pool would be fun for the kids

very nice pool and spa. parking was easy. 4 blocks to downtown,

an abundance of closet space was available, and the kitchen was perfectly stocked with enough supplies for our

the pool was clean and warm

met by friendly staff. spacious, comfortable accommodations, free parking, perfect location

no laundry bag

fowl odor in the laundry room

, very casual, and great price very nice employees and close to shops laundry not to mention room service it

they do have a laundry room but the washer doesn't ring your clothes out very well so it took a long time to

it also says free breakfast no breakfast) just week coffee

thing i can think of is when we were placed in one of the rooms above the laundry facilities

staff was very welcoming. good breakfast options. guest laundry.

we d been traveling for a while so appreciated having a laundry on site

24 hour laundry facilities

i appreciated the laundry on site

was very clean, the beds were comfortable, and i liked the gym and laundry amenities

oh, and we also took advantage of the laundry facilities there in the building that were available for a charge

the room clean and beds comfortable, carts were available for luggage; parking was free and laundry was convenient

our room was very comfortable and it had a great pool and gym and laundry options for our week visit

she had trash bags of laundry sitting by washer so we weren't able to wash before heading out to our next hotel

3 course breakfast was amazing and above and beyond my expectations

peace and quite, the wonderful staff, the private dinner that chef lynn prepared, the fantastic spa treatments

the spa treatments were exceptional (thank you to the team of two lisas

awesome breakfast , wonderful friendly staff

the spa treatments were exceptional (thank you to

the breakfast, loved the nespresso in the room, size of the room and comfort along with mini kitchen

private and includes all the room facilities you can ask for including a small kitchen coffee machine and the

the breakfast was minimal, but good

their rooms are modern in style equipped with remote controlled blinds, heated bathroom floors, fireplace, and

parking is easy

were extremely helpful when i needed to get some laundry done

the rooms are spacious and very clean

the restaurant and bar is very good, as well at the cafe

did not need the electric fireplace.

wedding event occupied most of parking lot. should have dedicated spots for hotel guests.

laundry was handy. breakfast was good.

breakfast ends early. my kids like to sleep in when we are there.

a lot of parking too

parking slots narrow

a lot of car noise. creepy men around the pool.

delicious breakfast, great location. neat old building. definitely check out this hotel.

the wifi was very good

a short walk to the town of petaluma and the historic housing area was a bonus for us

limited parking

loved the gym