paid wifi didn't work

have a pet friendly but they are not pet friendly they did not wanna give me a refund so i paid a room

weed smell and police in the parking lot half the night

while leaving room i saw a small cockroach in the kitchenette sink

i loved the price and also the the little kitchen

room we were in was right next to the gym and across from the elevator and we could hear people coming and going

the staff xavier and jennifer. and breakfast was good.

i didn't like the fact we couldn't eat breakfast because of the covid-19.

we had to leave before breakfast started. i cannot rate the breakfast.

location close 2 shopping, family in area and the amenties-breaksfast, pool and room size with a frig

onsite laundry facility was substandard

the availability of the laundry facilities is incredibly helpful

no laundry detergent

laundry needs to be inspected a little closer

stairs and laundry room area on the east side of the building is incredibly hot and humid

laundry room was disgusting

hotel's laundry and linen room, directly across the hall from our room, had the door open

receptionist helped us with the laundry room that was broken and addisted us so that we could have cleaned

i wasn't feeling well so unfortunately i did not get a chance to eat the breakfast

no indoor pool

couldn t wash clothes because laundry room closed

the parking

friendly staff, clean rooms and excellent breakfast!

staff was super friendly, and the breakfast was fantastic!

comfy bed, great breakfast and friendly staff

d hotel) was outdated; the outside door (1st level near vending machine & laundry room) was ajar each time i

the dirty laundry was just sitting in open for for all the guest to see and walk past

their washer and dryer are not even is by the front desk and their house keeping laundry room

the breakfast

continental breakfast had little variety.

i rather you stay somewhere else you have to argue the management down literally over cleaning laundry for the

24 hour laundry facility and pretty quiet for a friday and saturday night

the odor when first walked in. seemed like people were smoking in room.

the room was very clean and the kitchen as well the location was excellent to get to at&t stadium

i really like the kitchenette but i wish it had an oven

laundry is broken.

location right off the highway. friendly staff, good healthy breakfast. nice pool as well

clean. gym and indoor pool.

the gym and the pool are a nice touch for your comfort

swimming pool was cold for my taste and whirlpool a little too hot.

no laundry bags

i had to go to a laundry mat to wash towels. if not my family could not take a bath.

coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room

having guest laundry available is convenient

seat was spackled our air conditioner leaked on the carpeting the parking lot is not maintained wifi very

no laundry and the pool was out for maintenance issues also there is a weird smell on 4th floor

pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry next door

no laundry and that has been since august

free pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry

pool wasn't working

worth paying extra 20 a night to sleep elsewhere where it s safe and things work and free wifi and breakfast

the wifi never worked for me

i contact the front desk all he said was ok and did i need wifi access

wifi

it was cheaper than the rest, an close to where i needed to be, an pet friendly!! an the pool

there is also a laundry room for those that need it

the pool was nice. the location was good and the price was great

i really enjoyed the pool but there was one suggestion maybe a couple of lounge chairs...

and gym

breakfast ended to early.

laundry was expensive at $11

hotel should close down until they can provide towels (they don't now because the laundry is closed) have adequate

the cleanings, no ice or laundry amenities available

the staff were vary nice and helpful the pool was nice and clean

gym was closed

also ordered express laundry and person who picked up my shirt seemed very put out by

so far away from the lobby but it s doable besides, it keeps you from having to go to the gym

wifi reception was poor.

no free breakfast

the pool and hot tub were open just a little later, we spent lots of time traveling back and forth

put me in a smoking room and i booked a non smoking

no coffee maker in room and i had booked a smoking room and didn't receive one

spa tub was excellent

security cameras and parking lot lights provided a little confidence the vehicle would be there in the morning

wifi!! clean floors. clean bathroom!

there was no laundry soap available at the desk and the clerk was rude once again

staff, laundry room was clean

choose the property for being pet friendly and having a pool for my weekend stay

we only had local channels so i imagine we did not have any wifi

the pool had no water, and i did not smell cigarettes in my non smoking room which is awesome, i did not see

another guest was drying his laundry on the stairway guard rail

breakfast was good .

the spacious and cleanly rooms, fluffy pillows, and awesome breakfast!

breakfast selection was too limited.

breakfast must be eaten in the dining area

the pet deposit was very expensive compared to other places we ve stayed.

i loved the indoor pool and how close it is to the mall and shopping area.

microwave/refrigerator/small kitchen: very good for family traveling with small children/teens.

out of order then once mentioned to them they closed the pool down the entire time of our stay kids we re very

at the front desk was amazing she remembered the kids names (even the next day on her next shift) and spoke with

booking.com showed there was an indoor pool and hot tub . upon arrive found only outdoor pool

their kitchen was closed. pool was closed.

we needed the extra space as i was travelling with grown kids who are both over 6ft tall

their kitchen was closed. pool was closed.

i wished the restaurant and bar were open later.

nasty attitudes dirty laundry

room and i said no because i don't smoke as well on my when i did my reservation i also got a non-smoking room

was booked into a smoking room, the room was dirty

for a non smoking room, but got a smoking room

cigarette burns on every surface of the non smoking room sheets were covered in yellow stains

had to get information about laundry procedure from other guests

there is no business center,the guest laundry is awful (i didn't use it)

tub dropped all night every night, the laundry room doesn't take quarters just some app that wouldn't take my

about a few things like how the room smelled, no updated room like it advertised and how the laundry facility

laundry on site was easy to use with the app

the whole room was outdated i needed some updates even though we paid for a non-smoking room it smelled really

big truck parking.

pet friendly

wifi didn't work , staff unfriendly and rude

have non-smoking rooms that do not smell like smoke or an attempt to hide it

that was problematic and it took a very long time to do a load of laundry

large room, clean laundry, helpful staff.

location is great, the breakfast was a bonus as we weren't expecting it and the laundry was good

kids liked the pool

the staff friendliness and hot breakfast

was nasty people hanging out side selling drugs they lie about breakfast they lied about a guest laundry room

this hotel needs to be shut down they lied about breakfast there was

easy parking , staff took time with every customer

it said free breakfast and coffee never had any of those things

no breakfast and no pool and bed was hard and room had a smell to it.

it besides saying my bank probably just took it the room was pleasant but we were next to the laundry room where

broken bed, tv didn t work, laundry facility not working

the laundry facilities remain unlocked at all times and isn't cleaned on a regular basis..

laundry facility open 24 hours a day, prompt maid service daily, and frequent

the shape of the hotel. the gated laundry

we finally got a laundry cart to bring in our luggage

the sheets did not seem fresh and there was dirty laundry(socks) under the bed in room

hotel was clean, pool needed alittle work but there were tons of kids there.

kids wanted to stay after checkout and swim

hotel was clean, pool needed alittle work but there were tons of kids there.

room was next to the laundry which made lots of noise kept me awake

breakfast was great and beds were comfy

great location, friendly staff, breakfast area was one of the nicest & cleanest i've ever seen

we didn't swim in the indoor pool but it looked nice and clean

let us know that the pool was heated and hot tub available for us to use and about the amazing breakfast buffet

had few parking spots

parking lot isn't that big. there was no iron, just a steamer

bit frazzled and was not knowledgeable on whether i could split my charges so that i would pay my pet fee

used the gym every day and for a hotel gym, it was actually very very good

if you have kids or a conference you ll love

small parking area

terrible wifi coverage

plenty of parking near the entrance

breakfast as advertised

property elevator was broken the whole time we were there which was 8 days, the outside parking lights never

size, value, friendly staff, location, pet friendly

kitchen sink, stove, and full size refrigerator

vending machines wouldnt take my card, and people were trying bum a ride to walmart in the parking lot

the room has a mini kitchen and a quality tv

no pool/gym room wise only wish beds a bit softer

breakfast options, laundry room smelled a little bit

realized there is a laundry facility on site which is a huge bonus for us and the in room microwave/fridge

pool wasn t open.. would of been nice to relax in the water

breakfast, staff was nice, enjoyed the pool although smaller than expected, was clean and comfortable

property was new and clean, the woman at the front desk was wonderful and was able to give us an early check in

laundry room dryer takes time to completely dry out the clothes

only had 3 handicap parking slots which were always full

the room was spacious and comfortable. we enjoyed the outdoor spaces and pool.

heated swimming pool was great

the breakfast, need selection on the meat, such as bacon, sausage turkey and ham.

the pool was unbearably cold and the water pressure in the shower was absolutely terrible.

i disliked the pool, being indoors it could have been heated

the only thing i did not like is there was no kids pool or hot tub.

nothing to do about the hotel but the room above us had kids jumping and running for two hours straight

that the pool hours where not like i wanted but that's okay rules are rules

i enjoyed my stay the breakfast was good, laundry and fitness, all i needed close to areas of

stayed on the third floor and the room above our room maybe had kids cause we heard them runnin across the floor

pool was nice, room was huge and so comfy. very convenient to six flags and other needs.

enough parking spots in the front of the building & quite a few of the parking lot lights where we had to

the pool is great

breakfast was great

my kids were pretty shook up cause their bed was right by the window

breakfast was good

no cookware or eating ware in kitchenette.

hear a lot outside the room in the halls or other rooms but maybe it s because there was no carpet to dampen

too much clorox in swimming pool and hot tub

comfortable and appealing. nice breakfast. friendly staff.

the breakfast was good and and the location

rooms were amazing and the breakfast was good could have had a few options like turkey bacon and frosted

the breakfast was amazing everything was hot and fresh

and the hours of the laundry room between a certain

they didn t have laundry facilities, to make it convenience for some of others

didn t like the fact that it didn t have laundry facilities, it didn t a have lobby areas where you can

the entrance to the hotel parking lot was a little tricky to find.

we were able to get an early check in as to rest before a long evening ahead

the laundry cost was really high. $2 for a tiny amount of detergent

like sounded like kids running at all times at night

kids running up and

property is very clean, rooms were very comfortable, and the pool and workout areas were well maintained and

clean and breakfast is good

the room was mostly clean and they had laundry machines.

they do not post all fees such as pet fees and manager stated they didn't have to

friendly and courteous staff. spacious and comfortable room. good breakfast

someone was smoking in a nearby room

parking lot is too small.

the guy working in the evening seemed like he didn't want me to do laundry because of the key card situation

ac was making lot of noises my kids can’t sleep

location, clean and well-maintained, friendly staff, good breakfast.

pool outside.... online stated inside pool

parking a little tight but i managed. cokes too highud83dude31

pool and laundry was closed

free breakfast and the location easy access to the freeways and the back roads

wifi did not work whatsoever

for non-smoking room and as we entered, it smelled strongly of it

the breakfast good

2 issues, the guest laundry needs serious attention, the washing machine will not take quarters easily, and the

only one laundry machine

guest laundry and vending machines are outrageously expensive

no laundry soda machine didn't work homeless ppl wondering around guy sleep at front desk

maintenance on laundry room, bathrooms, and cleaning

the washing machine in the laundry room is a joke

properties unsecured. strangers in parking lot offering drugs

was a sinkhole in the middle of the bed and it was some guy passed out in the parking lot and that really scared

unknown origin $50 per pet deposit clearly not used to clean after prior pet guest carpeting gross

wifi was very inconsistent and really inconvient

didn t know that i had to book in again as soon i came back from college my stuff was in there laundry room

clean, safe ud83dudc4c laundry available;) front desk guys are really nice, helpful

ice machine going out every other day, pool closed. price changes

didn't realize the only entrance was through the waffle house parking lot

quiet no hanging around. smoking rooms.

considering we were paying a higher rate because the hotel offered more amenities such as a gym and pool

indoor pool was a little cold for my liking

later hours for the pool/spa.

the wifi is the only issue i have with this property.

gym was kind of small. there was only one treadmill but had other equipments.

spanish ladies were doing laundry outside our door until 1am, also someone emptied the ice machine out at about

when my husband and i contacted the front desk for more linen, they refused by saying that the laundry was

also charge for a pet, which is not disclosed in their pricing

know i got there late and it was a last minute reservation but i think it was a smoking room - for me not

the manager found my car keys on the parking lot

my wife and kids did enjoy heated pool

when my husband called the front desk to ask about the wifi, we were told that the manager was aware and refusing

the parking was great

spa didn't seem clean and had low water levels

many pillows,large room tidy for the most part,wifi worked

breakfast proteins shoukd be better selections or more than one option.

the pool never had towels, and needed cleaned

the mini kitchen it help me keeping my baby bottles clean

i had a mini kitchen in my suite

kitchen staff was so very rude sat morning she had to be mad before she got to work because she had

the breakfast could be a bit better but everything js fantastic.

the breakfast was very good.

real silverware at breakfast

the dumpster smell blows over toward the pool and lounging area.

awesome bar on top of hotel. the hotel had clean rooms; the staff were helpful.

hot water in the shower and no free wifi

room service would of been a great option

i also like that there s a restaurant and bar on site

area on the second floor could use a bar during events, its a really nice area

free parking

parking was a little tight for our midsize suv, but parking on the street was available.

negative to say, but possibly a small kettle for the kitchen and a makeup mirror for bathroom

this is a very hip and modern space. perfect location and free parking.

hotel had washers and dryers, and when i got to my room, she had already left tide pods on the kitchen counter

pricey to not have all good perks of a great hotel, no microwave no laundry bag no free breakfast and charging

no amenities, no pool, no gym, common areas have false drywall corridors, if unable to maintain decent common

nice gym pretty lobby

didn t try the breakfast. bar was nice, friendly staff.

pool closed at 10 didn t get to swim

the pool and spa was great

picked you up in front of the hotel for downtown or to the stock yards it was all amazing and the spa was over

state they are pet friendly

the lobby is beautiful. the bar was warm and we inviting.

they had a live band at the pool bar and that was fun.

the swimming pool area was great for the kids they had a great time

the kids loved the pool area and the breakfast was good

we didn t use wifi or business center and we didn t have breakfast there

complimentary breakfast was

very convenient, ideal location, gym and pool, complimentary breakfast

signs to say where guest laundry was located, but staff were helpful in directing where the laundry was

we didn t have any laundry bags in the room, no soaps and little complimentary items that are usually provided

staff was very friendly, gentlemen at the bar were also friendly

/ could tell that they would just place more stuff on top of the old stuff gym: - weights were missing and only

it was very clean and the breakfast was good. the staff was welcoming.

we ended up using a small bar of soap instead

hotel, very modern and comfortable very nice pool (but was too cold in december to use it) nice gym

also the pool was not ideal 3ft witn tons of kids

bit more of a variety of breakfast/room service options would have been nice

everything but i think that free breakfast would have been great

hotel didn t have its own bar and no place for lunch.

bar prices were astronomical

gymnast staying there and we re running up and down hall disturbing us

hotel restaurant & bar a plus

location is great and restaurants and bars are in close proximity

lawn was over grown in horrible shape, the pool wasnt available for 3 days of my stay, the guest laundry was

and have loud disturbing noises during nigth time to sleep is like presure from water from the laundry room or

also being able to do laundry was a big bonus (for me)

kids enjoyed the pool

wifi was not working

even got a laundry room if you are passing through as we were

just one problem, and it's not huge - the laundry situation needs to be worked out

guest laundry was well kept

oh my goodness, even the laundry staff was using the stairs to haul towels up the stair

a laundry dry cleaners service would be good. and shuttle bus to go a little longer

breakfast was great. close to other places to get as well.had a great time with good friends

staff was awesome. room was beautiful. breakfast room service was delicious.

upstairs bar was very nice but pricey

no room service .for food, coffee etc.

told breakfast was not included when it was

the beds were comfortable and breakfast was great

could have used hash brown , biscuit and gravy for breakfast

pool was small and breakfast items were put away at 9:00 am

not have good breakfast just cereal and muffins and a waffle maker but the syrup was way watery as if the watered

did not like that that had same microwaveable breakfast both days we were there

did i mention they have a complimentary laundry room

clean, staff is excellent and great amenities including complimentary laundry facilities, pool, hot tub and nice

pool & amenities, breakfast was good & it was convenient having a couple of food places only a

loved sitting by the pool in the morning

complaint is had to constantly re select the wifi as it shut down if stopped using for just a few minutes

the pool and the staff. free laundry

cleanliness, the access to the pool and laundry. the staff was so friendly and courteous.

laundry room was a plus

easy to use laundry facility

the only thing i can think of is i wish the bar would ve been open a little later

we paid for was as cool - these are little things but felt you needed to know them - ohh and the laundry room

the dryer was also out in the guest laundry so we had to wash our clothes then hand them over to house keeping

the bar ambiance was terrible with no place to gather with family and friends

location, gym, room was a fabulous size, perfect for working

we loved the staff. the room was very spacious and comfy. kids loved the pool.

only negative i had was the laundry doesn t accept cash or international credit cards so we weren t able to

there wasn t a laundry bag provided

the guest laundry very convenient

great service from the check in counter, the bar and the valet

also the coffee bar could have been open a little longer - but i m nit-picking

if you are looking for a big hotel with lots of people, a loud pool, and a wild bar scene this is not for you

no room service late into the night

is no 24 hour room service,,,, not even a bar,,, just a station to buy handmade light meals

they gave us a large room, it was hypoallergenic, nice gym with free water. very clean.

no pool and gym

we paid for room service to bring in a coffee

wonderful staff, great restaurant and bar area, beautiful art deco restoration of an historical building and

fort worth is an overlooked gem with great food and fun activities for kids - first rate zoo, stockyards,

no room service on sunday night.

can t wait to return when the rooftop bar is open

dirty coworker s room had bedbugs people smoking outside laundry room

i asked for new linens and was told that they were not doing laundry for the day

convenient good laundry facility

also if you check in after 11 pm you have to go to laundry and knock one million times for the staff person to

the maids laundry bag was all torn up

no free breakfast or bar

came alone with my two kids and we all thought it was a great night sleep

the grounds, especially around the pool were very manicured

swimming pool was clean and my room has access to it

no restaurant just a simple bar menu in the morning

really nice room and bed sheets. i like that the pool was inside.

the hot tub and pool were great

was great, pool was available everyday

breakfast offerings where very good

the breakfast was wonderful

the solution they use for laundry soap on their bed sheets

i didn't have the breakfast only the coffee which was very refreshing for an early morning sip

wedding,then we came back to the hotel to hang out had drinks,flat bread ,wings,vegetables,played pool,great

breakfast was outstanding, but understanding where things like forks and ketchup were were a little

room service menue

in the laundry room not friendly loud

cleanliness and the staff was very helpful and nice free laundry

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

a/c seem unusually loud, and the workout area was in open room with laundry room, so it was extremely hot in

was good, i like the kitchen style and a big refrigerator so everything fits, and a place to cook, never seen

there were small kids running and screaming up and down the halls starting at 7:30am and it didn't stop until

24/7 room service snacks were sold out way before the end of the evening.

when we ordered room service they didn't bring us what we ordered at all. :(

hot tub was out of service. while kids swim i'd like to sit in hot tubs.

room service sucked. not the people but the

clean, beds, breakfast, laundry room

as we were traveling before and after we used the laundry room . excellent. breakfast excellent.

location, staff, room equipment, laundry room.

guest laundry open 24/7 with many machines

i used the guest laundry and it was great

limited room service menu

kids loved the pool

the price of a drink by the pool is highway robbery

we utilized both room service and dinner reservations at cut & bourbon and both were fantastic

with the football stadium dead center out my window and could see nothing but nature and the pool to the left