paid wifi didn't work

have a pet friendly but they are not pet friendly they did not wanna give me a refund so i paid a room

weed smell and police in the parking lot half the night

while leaving room i saw a small cockroach in the kitchenette sink

i loved the price and also the the little kitchen

room we were in was right next to the gym and across from the elevator and we could hear people coming and going

the staff xavier and jennifer. and breakfast was good.

i didn't like the fact we couldn't eat breakfast because of the covid-19.

we had to leave before breakfast started. i cannot rate the breakfast.

location close 2 shopping, family in area and the amenties-breaksfast, pool and room size with a frig

onsite laundry facility was substandard

the availability of the laundry facilities is incredibly helpful

no laundry detergent

laundry needs to be inspected a little closer

stairs and laundry room area on the east side of the building is incredibly hot and humid

laundry room was disgusting

hotel's laundry and linen room, directly across the hall from our room, had the door open

receptionist helped us with the laundry room that was broken and addisted us so that we could have cleaned

i wasn't feeling well so unfortunately i did not get a chance to eat the breakfast

no indoor pool

couldn t wash clothes because laundry room closed

the parking

friendly staff, clean rooms and excellent breakfast!

staff was super friendly, and the breakfast was fantastic!

comfy bed, great breakfast and friendly staff

also ordered express laundry and person who picked up my shirt seemed very put out by

room service and hospitality

in room didn t work -wifi didn t work -only one elevator in use

comfortable lobby sitting, bar and restaurant

didn't offer free breakfast

staff, laundry room was clean

there was no laundry soap available at the desk and the clerk was rude once again

when i went out to my car people were in the parking lot working on their vehicles'like mechanical work

the pool is closed ud83dude2a

when we left the next morning the floor smelled of smoke even though it was a non-smoking floor

another guest was drying his laundry on the stairway guard rail

breakfast horrible

breakfast must be eaten in the dining area

the parking access and people hanging around for extended periods of time in parking lot.

breakfast was good .

nasty attitudes dirty laundry

many visitors taking up front row parking( by rooms)them hanging out all night (weekend)

staff is very friendly and quick. check in was simple and fast. plenty of parking

room and i said no because i don't smoke as well on my when i did my reservation i also got a non-smoking room

was booked into a smoking room, the room was dirty

put me in a smoking room and i booked a non smoking

no coffee maker in room and i had booked a smoking room and didn't receive one

smoking marajuana inside the rooms

wifi!! clean floors. clean bathroom!

the wifi sucks here but overall great stay and the staff is very accommodating.

was nasty people hanging out side selling drugs they lie about breakfast they lied about a guest laundry room

paid for a non-smoking room with a king sized bed and when i got to the hotel i was told that what i paid for

no breakfast and no pool and bed was hard and room had a smell to it.

sink clogged, by noisy hwy, no breakfast, coffee was like water.

it said free breakfast and coffee never had any of those things

the shape of the hotel. the gated laundry

i appreciate the fact their was a laundry mat, inside the hotel complex

it besides saying my bank probably just took it the room was pleasant but we were next to the laundry room where

laundry facility open 24 hours a day, prompt maid service daily, and frequent

broken bed, tv didn t work, laundry facility not working

night a couple ague on the hallway at 02:00, they had one section of parking lot closed for cars, so they park

have non-smoking rooms that do not smell like smoke or an attempt to hide it

the cleanest and right when we got there with our kids, there was a bag just laying around in the parking lot

the only thing that upset me was the young guy saw that we were smokers told us the rules of no smoking

pregnant wife & i walked in and walked out due to stale cigarette smoke in the non smoking rooms

bar was great

location was great, the facility was clean, the staff was friendly and helpful, and the breakfast was very good

real silverware at breakfast

food was good at rooftop and breakfast

awesome bar on top of hotel. the hotel had clean rooms; the staff were helpful.

2 issues, the guest laundry needs serious attention, the washing machine will not take quarters easily, and the

no laundry soda machine didn't work homeless ppl wondering around guy sleep at front desk

only one laundry machine

guest laundry and vending machines are outrageously expensive

maintenance on laundry room, bathrooms, and cleaning

pool and laundry was closed

sketchy people walking around in the parking lot all night

the breakfast good

people smoking pot outside door and smelled in

refrigerator was broken, the breakfast was okay

the washing machine in the laundry room is a joke

parking was good

bad parking

properties unsecured. strangers in parking lot offering drugs

free parking and wifi and breakfast in the morning

kitchen sink, stove, and full size refrigerator

vending machines wouldnt take my card, and people were trying bum a ride to walmart in the parking lot

wifi so i was able to hook up my roku and staff was really nice

the room has a mini kitchen and a quality tv

size, value, friendly staff, location, pet friendly

area on the second floor could use a bar during events, its a really nice area

i also like that there s a restaurant and bar on site

room service would of been a great option

hot water in the shower and no free wifi

negative to say, but possibly a small kettle for the kitchen and a makeup mirror for bathroom

this is a very hip and modern space. perfect location and free parking.

loved the layout, design, accessibility, private parking, and walk ability in the morning to get coffee and see

hotel had washers and dryers, and when i got to my room, she had already left tide pods on the kitchen counter

the hotel wifi does drop out frequently during peak periods

didn t know that i had to book in again as soon i came back from college my stuff was in there laundry room

clean, safe ud83dudc4c laundry available;) front desk guys are really nice, helpful

ice machine going out every other day, pool closed. price changes

reserved a non-smoking room and there was smoke inside of my unit that made the stay uncomfortable to where i

didn't realize the only entrance was through the waffle house parking lot

the pool was unbearably cold and the water pressure in the shower was absolutely terrible.

a great breakfast and the staff kept it spotless

very clean. courteous staff and the kids enjoyed the pool.

staff friendly and friendly. clean room. great breakfast!

did not eat eggs for breakfast. bed comfortable

24 hour laundry facility and pretty quiet for a friday and saturday night

i rather you stay somewhere else you have to argue the management down literally over cleaning laundry for the

smell of old smoke in the non smoking rooms (tried 2 different ones then gave up trying a 3rd one)

the $10 pet fee is great

i booked my reservation i realized i have booked a smoking room, i do not smoke, so i did a request online for

mattress had a plastic cover under the sheet, so it felt like sleeping on a kids bed

breakfast was great

my kids were pretty shook up cause their bed was right by the window

i chose a room with a kitchen and this hotel does not offer that.

early check in at 2 instead of 3.

second i consider the free breakfast buffet

pool closed

nothing was available for us to use like the pool, the office or internet room, no ice machines,

the pool was not open and they are remodeling the hotel so theirs was noise

the breakfast was good and and the location

didn t like the fact that it didn t have laundry facilities, it didn t a have lobby areas where you can

they didn t have laundry facilities, to make it convenience for some of others

and the hours of the laundry room between a certain

would like to have a pet friendly policy.

very much appreciate they are truly pet friendly

pricey to not have all good perks of a great hotel, no microwave no laundry bag no free breakfast and charging

pool is indoors

gym

didn t try the breakfast. bar was nice, friendly staff.

nice room, great location but no extras such as room service and

the dirty laundry was just sitting in open for for all the guest to see and walk past

d hotel) was outdated; the outside door (1st level near vending machine & laundry room) was ajar each time i

their washer and dryer are not even is by the front desk and their house keeping laundry room

the doors that accessed the parking areas did not close, even though there was card access available

didn't like the fact that at check out we pre paid a pet fee for 2 days an we never brought our pet which is a

the laundry cost was really high. $2 for a tiny amount of detergent

kids running around the pool and squirting squirt guns in all directions, glass window's and

pet friendly

for over 3 hours it sounded like the kids were having races over the beds

handicap parking in back, not even a ramp to the door

having guest laundry available is convenient

coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room

no laundry bags

i had to go to a laundry mat to wash towels. if not my family could not take a bath.

great hotel all the way around. location, breakfast and really quiet.

the room was mostly clean and they had laundry machines.

got a non smoking room and it wasn't bad at all when we walked in however as the stay went on you could smell

wash basin in entry area. breakfast very limited.

the bed was hard. not enough parking area

non-smoking and the entire hotel still smelled like cigarette smoke, ugh; it seeped into the

great, excellent wifi

they didn't give instructions on room or wifi or amenities too much traffic

no pool. no wifi as advertised

i like the fact that they are pet friendly

i was also scammed out of $25 from a $100 pet deposit when i checked out the front desk lady told me id receive

can do, but doors slam when they close, and i was surrounded by a team from a school where the kids ran back &

service, pool, gym

from desk, attention was wonderful, we were celebrating my grand kids birthday and they make them feel special

room was amazing, pool, restaurants and the staff. house keeping is next level.

couple of room service trays in the hall after guest was through stayed in the halls for more than 3-4 hours

the pool and the staff. free laundry

laundry room was a plus

cleanliness, the access to the pool and laundry. the staff was so friendly and courteous.

easy to use laundry facility

kids will really have so much fun

did i mention they have a complimentary laundry room

clean, staff is excellent and great amenities including complimentary laundry facilities, pool, hot tub and nice

bedroom/living area and having the kitchen

wifi was almost non-existent and cable for television was out

lighting in the living and kitchen spaces was great, but the bed room lighting was very low

staff sweet. bar cool touch. comfy beds.

didn't eat breakfast.

no restaurant just a simple bar menu in the morning

breakfast was very tasty. staff was wonderful and so helpful. it was delicious!

swimming pool was clean and my room has access to it

convenient good laundry facility

the proximity to the university village, the restaurants on the river, the free parking, the laundry facility

i asked for new linens and was told that they were not doing laundry for the day

also if you check in after 11 pm you have to go to laundry and knock one million times for the staff person to

location and laundry

the pool was fun for the children and the gym had everything

i’ve been doing travel for my kids’s travel sports for going on 3 years and this hotel is the best i’ve

i can't think of a thing... the breakfast was great and hot.

kids had a blast at the pool

what you pay to stay should include parking for guest. paying extra to park is a pet peeve !

we didn t have any laundry bags in the room, no soaps and little complimentary items that are usually provided

signs to say where guest laundry was located, but staff were helpful in directing where the laundry was

half the price of the larger once next to it, breakfast was very good

wifi was difficulties

the bar and free breakfast were also a major plus

oh my goodness, even the laundry staff was using the stairs to haul towels up the stair

just one problem, and it's not huge - the laundry situation needs to be worked out

guest laundry was well kept

a laundry dry cleaners service would be good. and shuttle bus to go a little longer

even got a laundry room if you are passing through as we were

distance to a great sports bar and also a 24 hour restaurant that serves breakfast all the time

was great, pool was available everyday

breakfast offerings where very good

excessive running up and down of the halls with kids late at night (more of a parenting problem than hotel)

really nice room and bed sheets. i like that the pool was inside.

bit more of a variety of breakfast/room service options would have been nice

oh and an amazing gym with the latest equipment and a great selection

meticulously kept, extremely professional and hard working staff, beautiful pool , great gym

also the pool was not ideal 3ft witn tons of kids

meticulously kept, extremely professional and hard working staff, beautiful pool , great gym

the had too expensive restaurant in house, yet no room service

hotel restaurant & bar a plus

no room service available daily without request

the bar was overpriced and smelled like old smoke. needs updating.

have changed their whole room service program - instead of expensive food served on china with nice flatware,

location, excellent staff, good room, nice breakfast.

no room service .for food, coffee etc.

is on the 24th floor, can t control room temp using your own thermostat, valet is too slow, no room service,

breakfast was great. close to other places to get as well.had a great time with good friends

great location,gym facilities,excellent staff,parking available rooftop bar with complimentary cocktail hour

the lobby, bar and restaurant were average

they gave us a large room, it was hypoallergenic, nice gym with free water. very clean.

enjoyed drinks in the bar and the bartender iris is really wonderful

i would like for you to open the bar back up

no room service late into the night

only negative i had was the laundry doesn t accept cash or international credit cards so we weren t able to

there wasn t a laundry bag provided

the guest laundry very convenient

only thing was the bar was closed after being told that it would be open

food choices after kitchen was closed could be hugely upgraded!

the dryer was also out in the guest laundry so we had to wash our clothes then hand them over to house keeping

we paid for was as cool - these are little things but felt you needed to know them - ohh and the laundry room

on one day we had difficulty connecting to wifi. wifi did work in business center.

night was rough kids running up and down stairs well slamming doors and the ac went out first night in bed room

my kids enjoyed it very much

fort worth is an overlooked gem with great food and fun activities for kids - first rate zoo, stockyards,

we paid for room service to bring in a coffee

my kids thought it was cool though

the roof top bar was very nice and relaxing

can t wait to return when the rooftop bar is open

the solution they use for laundry soap on their bed sheets

the property was amazing and had a great staff, bar, pool, and gym.

guessing they must rent out the pool space for birthday parties

on the property and had to walk away from the hotel to find a spot for him, not sure how its pet friendly

will stay there again, great helpful staff. breakfast was good bar was a added benefit

walls, it sounded like a plane landing, we found out that the room share a wall with the hotel laundry room,

was really nice they also supply soap and dryer sheets for your laundry if you want it

location was great .5 miles from venue didn't have breakfast

breakfast was delicious every morning.

they did not do any room service daily unless requested the day before, and staying with small kids there tend

pool was a little small... but workout area is amazing

the pool in the fitness center was not a pool, it was a bathtub!

kids had trashed area leaving trash everywhere

trip, we were celebrating my husband's birthday with friends and his wish was to relax by the pool before going

hot tub was out of service. while kids swim i'd like to sit in hot tubs.

everything was great! even the laundry!

i had to take the elevator downstairs to throw away items in the laundry room for items too large for trash

the laundry room was clean and well maintained, as well as the pool and lobby area

pool very small

breakfast choices a little limited and room a little snug.

the cleanings, no ice or laundry amenities available

hotel should close down until they can provide towels (they don't now because the laundry is closed) have adequate

laundry was expensive at $11

breakfast could have been a bit later than 9am

i reserved the room it said it came with breakfast when i get there they said they wasn't doing over this i didn

i used the guest laundry and it was great

the laundry machines and dryers are very useful and

as we were traveling before and after we used the laundry room . excellent. breakfast excellent.

clean, beds, breakfast, laundry room

there was even a laundry basket in the closet

laundry is broken.

the pool area had some debris that needed to be cleaned up.

wifi. wifi wouldn t work/connect

i liked the location the best, and then i liked that it does not allow pets.

the gym and the pool are a nice touch for your comfort

clean comfortable beds lovely friendly staff modern free costa machine in reception pool laundry

hotel was clean, staff were nice and helpful, free wifi and breakfast was ample to set you up for the day

the lady who runs the breakfast set up in the morning is called enedina

very good location, friendly staff, and a great breakfast.

very clean, beds are very comfy, there is a gym and pool. the staff are friendly.

we liked that a laundry room was available

the guest laundry was also super handy as it was on the floor we were staying on

big room with kitchenette, good breakfast, reasonable rate.

room was very spacious. kitchen was well stocked. great grocery store across 7th street!

pool was closed

no laundry and that has been since august

pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry next door

no laundry and the pool was out for maintenance issues also there is a weird smell on 4th floor

the pool was freezing, maybe heated a little.

keep pool and gym open just set guidelines..

the kitchen sink water faucet would stay on even in the off position

the pet deposit was very expensive compared to other places we ve stayed.

size of room, kitchen, bed, split bathroom

i love the kitchen and vanity area in the bathroom

at the front desk was amazing she remembered the kids names (even the next day on her next shift) and spoke with

hotel has a bar and restaurant. clean and comfortable

no access to wifi

the bar prices were over priced.

booking.com showed there was an indoor pool and hot tub . upon arrive found only outdoor pool

their kitchen was closed. pool was closed.

pool closed, no laundry

pool was enjoyed by all.

odd front drive and parking lot.

he was able to add the pet fee and even got us a room near the elevator for easy carry of my dog who can't walk

the pool was closed for maintenance issues.

staff is amazing and love the on-site laundry

breakfast, and centrally located

the young lady who provided breakfast takes great pride in her job and was kind and accommodating to all

the rooms were nice! kitchen had a big trash can. beds were so comfy and so was the couch bed.

yes breakfast

there is also a laundry room for those that need it

breakfast,staff, hotel was one of the cleanest i ve ever stayed in.

breakfast was good but could had being better, our room door did not fully sealed

because i accidentally spilled water (making formula for my baby), they charged me us$100 for a pet fee, even

outdoor pool was not that inviting as it was in the shade (location on back side of property)

a gym and a laundry facility is onesite

staff, nice room, great breakfast selection and the on site laundry was convenient

handy laundry and workout center

safe in room, no laundry disposable bag in room, pool freezing & my daughter got immediate rash from pool (we

pet friendly free parking

tub dropped all night every night, the laundry room doesn't take quarters just some app that wouldn't take my

there is no business center,the guest laundry is awful (i didn't use it)

had to get information about laundry procedure from other guests

laundry on site was easy to use with the app

about a few things like how the room smelled, no updated room like it advertised and how the laundry facility

the pool/hot tub area was great

we never had breakfast..... and the bed was very comfortable.. we rested very well....

carpet in the halls smelled like gym socks/feet!

a little hard to get to. also, the carpet had a pet urine smell when i got close to it.

the staff,allowed our family we were visiting come to the pool with us.

spanish ladies were doing laundry outside our door until 1am, also someone emptied the ice machine out at about

when my husband and i contacted the front desk for more linen, they refused by saying that the laundry was

had a good relaxed time at the outdoor swimming pool

i booked the room i asked for dog friendly they said yes and for smoking, and the agent said yes

loved spending time with my kids at the outdoor pool

staff , laundry area , patio

didn t have breakfast due to covid

the back there's parking lot (not part of the hotel) and some idiot parked out there playing music at concert

the room size and bed was comfortable. cold ac. nice pool.

there is a parking lot and a main event behind the hotel

had good parking

loud vehicle in parking lot sounds like going to come through

the wifi was great for working on my laptop

breakfast and the pool.. also quite...

it has a pool and hot tub

breakfast was good with usual type offerings that were replaced quickly when emptied

i didn t like how the pool was kind of small wished it would have been a lot bigger.

the pool was small but durable, the only thing i would say about the pool was the towels were extremely

a lot of kids running around and was noisy

was a generator in the adjacent parking lot that ran all night making it difficult to

free washer in laundry room

facilities laundry gym and pool were good

construction issues. pool closed. hot water issues.

facilities laundry gym and pool were good

kids enjoyed the pool, good grab and go breakfast, very clean hotel and room and spacious bathrooms

the laundry facility was extremely expensive $2

conveniently located. simple laundry. friendly staff. big comfy rooms

laundry room was very clean and vending machines were full

not very clean, no toaster, no frying pan, no laundry bag

not much to choose from for breakfast

so were the pool, gym and sauna

so were the pool, gym and sauna

laundry facilities app did a coma date canadian postal code

water pressure was terrible and the sink faucet was having issues and the laundry room had a leak from the washer

grab and go breakfast

staff, room, bed, breakfast, wifi, location

pool, gym had modern equipment, breakfast had a lot of healthy options, friendly staff, beds comfy, room

maybe if handicap rooms could be closer to trash, laundry, not long carpet halls

rude staff once a week laundry tv did not work

get them back because one of the people on staff had told my child that they didn't have enough laundry soap to

laundry matt expensive and it's and vending machines take your money

was told they didn t have time for laundry or to make it & 10min later brought sheets for me to make my own

pool not

the swimming pool was not open

the breakfast was great! the staff was very helpful.

the mini kitchen it help me keeping my baby bottles clean

there should be variety of breakfast option to select from not just bread and eggs.

the room was clean and comfortable. breakfast was very good.

breakfast was hot and fresh

simple things like change for laundry, getting up to the counter, etc

disability room near elevator and laundry room

also they provided pay to use laundry facilities but wouldn t make changes at the front desk or have any soap

this establishment also had an on-site laundry facilities which was a extra bonus after have been traveling

limited parking

we finally got a laundry cart to bring in our luggage

the sheets did not seem fresh and there was dirty laundry(socks) under the bed in room

the second night i had to call down to the desk because there were kids running and jumping in the room above

the bar was nice.

is misleading on the website as if breakfast was included for free

free laundry

we used the laundry, gym and pool

we used the laundry, gym and pool

we used the laundry, gym and pool

was very good service was good wish the pool wasn t in the front of building more coffee in the

would have liked some pool chairs outside for some sunning

not enough parking

staff asked before picking up breakfast items if anything else was needed.

restrooms were located too far away from pool

the fitness center was very well equipped and the jacuzzi was so relaxing

need more guest laundry machines as one lewiston was monopolizing the one on our floor

next morning they came in to complain again and threaten to kick us out after we talked to our kids about being

maybe the bar can stay open a little longer.

liked the location, the amenities such as the indoor pool, gym and comfortable lobby and restaurant

very friendly service !! clean rooms, and a great indoor pool. definitely will go back.