staff was helpful with check-in and laundry

property was nice. staff was nice. we liked the laundry and kayaking.

furniture, the bedding, the bathroom needed work, the lanai leaked onto the flooring, no laundry

kayaks available, nice pool and hot tub, decent kitchenette in our room, laundry facilities

between 4-5 stars because it was ultimately better than expected however we did have to pay for laundry and

we were charged an amenities fee yet there were no tea towels for the kitchen, and only sheets and a very thin

pool was freezing

while this is a pool (not seen by us) the room was large, a studio apartment with a kitchen area

kitchen didn t have a towel to dry dishes and was bare

large room with kitchen and living room

downtown honolulu, quiet rooms and spacious living area with kitchen and laundry facilities

machine for laundry was out of order but i was able to purchase laundry products at the store on 2nd floor of

out of order soap dispenser in laundry room

rooms with everything you could need, our room included a kitchen and laundry and a very comfortable bed

also having a laundry on the premises was and added plus

yelling in the pool area at 5:00 in the morning and my room next to the laundry facilities which started running

laundry facilities

close to the aiport very nice was that the guy let us finish our laundry for one hour after the official closing

2 hrs later the locator was showing they were now split so obviously one was in the laundry but the other was

great facilities, laundry, bar and food, a convenient store very awesome to have instant access with no worries

room is big, comfy beds, on-site coin-op laundry was handy

location, everyone was very nice and i appreciated there being laundry facilities and a gift shop

that there was security all of the time & there was a laundry near by.

the staff at check-in very friendly and helpful, the laundry facilities were very good, but not enough washing

they also have a mini mart that you can buy stuff at, a laundry room too that was very useful for me since i

experience at renaissance spa honolulu was exceptional

a lot of homeless people in the area, elevator issues, shortage of clean towel at pool

clean! pretty quiet. new. great gym.

inspired food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa

jacuzzis at the pool area were amazing

it also has a laundry with a number of laundry tubs and dryers

-laundry room -nice small fitness room on the top floor with great view

self laundry and shop available on premises

added bonus was the laundry facilities

facility good breakfast big pool laundry facilities small store on site parking for an extra

the laundry facilities- washer was coined operated and dryer was card operated.

laundry facilities to do own laundry of needed

to sit in the laundry room waiting for washers or dryers to become available because everyone had to share 2

beautiful views, nice bathroom, starbucks in the lobby, plenty of elevators in the building, laundry facilities

a laundry service would be nice.

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

the pool was great, so were the bell hops, locations was as expected if not a little better

we enjoyed the lobby (starbucks, stores) and the pool

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

gym was brilliant and pool area too

only in the laundry room was there wi-fi

i just got off a flight and i had to dry myself with my dirty laundry

free laundry

they have a fitness center, pool, laundry room, vending machine, gift shop, and coffee shop

laundry room was old and outdated, not very clean

bench outside laundry room to sit for laundry, vending area needs thorough cleaning especially soda machines

laundry facilities a bit over priced

even has a laundry room

site laundry facilities, 2 complimentary drinks at the bar, airport shuttle service running hrly until

nice swimming pool, microwave and fridge in room, laundry available and free airport shuttle on the

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

some of the kitchen appliances were brand new

no laundry facilities & restaurant hours

location clean comfy nice pool

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was

convenient location enjoyed the gym and pool facilities

opening hours for swimming pool (and fitness) start at 6 am

it would be much better if it offers coin laundry machines for guests.

it says that they have laundry, but apparently they do not.

no laundry facilities or regular bar.

the swimming pool was not quite clean and opens only 10am to 7pm i wanted to do my laundry, but half of the

the gym and laundry were good

no laundry was kind of a surprise - be prepared for a 15min walk to the 7-11 (a laundromat is

unpleasant smell of laundry was the only thing i did not like

also, there is no self-serve laundry available at the facility, which would have been nice

are friendly and provide personalised service flexible in allowing early check in

lovely room. room service. view

the amenities provided: water fountain self service laundry ice machines luggage storage

hotel laundry convenient and poolside was neat and orderly

they have a free water near reception and at the 2nd floor at the laundry area

location to attractions, staff and they have a laundry room.

the laundry facilities were so helpful, and actually much needed in that climate

they had laundry facilities, which we needed to use during our one week stay

i liked there was a laundry room with

free breakfast. hot tub, laundry accessibility.

they completely shut down the laundry facilities halfway through my stay

there s a guest laundry facility too

- laundry area could be better

room was spacious with all the amenities i needed and i even noticed there is a laundry room so i could bring

had a problem with buying a box of detergent in the laundry area

good to have laundry facilities available

beach towels and laundry room are a plus

if you needed something you would call and get it but it was not classy to see pizza cardboard, laundry or

size, white furniture, no storage, no reasonable laundry facillitys, no kitchen facility's, pool very small and

no laundry service and kettle

we were also relying on the hotel to have our laundry done two days before departure, but found out there that

no daily service to rooms, no laundry facilities

laundry facility

for a person taller than 160cm, the ac machine sounds quite loud even at the weakest level, the laundry is not

does not provide laundry soap you hv to get your own

laundry with quarters was inconvenient and the grey chairs at the pool had broken parts of them the

their laundry room was easy to use

no cleaning fee/laundry on every floor 2

the laundry facilities were great

laundry easy access and close to room

not all laundry facilities had eftpos

is a coin laundry on each floor

when we used the laundry machine at the hotel, some of our clothes got bleach stains on them and were ruined

the options of self service laundry was also very good

it was a pleasant surprise to have laundry facilities too

the laundry room was excellent

laundry is coins only and you can only exchange coins by cash at the front desk

there was laundry on each floor if needed, 2 pools, close access to the beach by the lagoon and you could get

the laundry which we had one in inside in our condo and also no dishwasher

pots pans full stove laundry soap and dish soap paper towels

size of room. very comfy king bed. kitchen. pools. close to everything. laundry.

stayed for over a week so having the fully equipped kitchen and laundry facilities on our floor was essential

didn t intend to do laundry but the machines didn t wash out the clothes

the convenience of the breakfast area, the laundry room, the abc store was a plus right outside the hotel

there's self service laundry on site, too which was great

laundry machines were broken for the entire month i stayed there

so comfortable , no extra laundry machines which is essential when u go everyday to the beach and needs to fresh

beach access, room size, comfortable beds, kitchen, laundry on same floor, partial ocean view

and laundry room were each floor

no information on where laundry was

was great, laundry facilities (foc) available which was very helpful with a large family

shared washing machine in laundry

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with

spacious, clean rooms. roof top pool and bbq area. friendly staff. good location.

clean and amazing view from the pool

gym equipment was a bit limited, small pool and old pool chairs

everything is new, room layout is good. the view at the rooftop infinity pool is amazing.

having a laundry room with a washer and dryer was a nice amenity for the suite

are great for families, plenty of space and great facilities (kitchen & laundry

kitchen and laundry in room.

were able to do early check in, after a long day of travel we needed time to shower and settle in and get rest

down the quieter end of waikiki which suited us well, loved the lagoon and pools

property has no laundry room

no laundry or coffee making facilities would be my only criticism.

front desk was slow when checking in, no laundry room.

bacchus bar is a few steps away

the toiletry amenities are really lovely in the rooms and the pool side bar is a great touch

need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we

the laundry machine can be a little noisy at night

laundry machine and kitchen . good sea view from lanai

big size room, laundry machine, kitchen

laundry and toilet

for such a large complex the laundry is small and there seemed to be a lineup a lot of the time

laundry location & facility needs upgrade as we were rained out when it rained

the small laundry room had three compact washers and dryers

laundry location & facilities needs upgrade as at times was rained out while waiting for washing

poor laundry

had laundry

laundry facility, good wifi, parking available

we appreciated having laundry facilities on site

also doing laundry outside

the hotel offers lots of extra useful things like beach umbrellas etc and laundry

the style of the hotel , having laundry

laundry is out in the parking deck and costs around $12 for wash & dry

some of the elevators do not go to the 5th floor (where laundry and parking is located)

were some issues with the laundry and it seems they're always being used

there is a laundry to use

the laundry machine available was old and dilapidated

there is guest laundry and dryer

there was no information folder in room either to find out simple things like how to use laundry, how to collect

washing machine at the laundry room works but no wash properly

it s not fancy, but it s clean, looks relatively recently renovated, and has laundry machines

location -perfect. self laundry. kids swimming pool.

i couldn t use laundry by credit card

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

big room with well supplied mini kitchen. location near waikiki beach. laundry facilities

comfortable for a family of 6. easily accessible and on site laundry.

handy laundry facility

there is a pool and atm on the ground floor as well as laundry facilities behind the front desk which guests

coin laundry helpful for longer stayers

i also did my laundry and sat by their koi pond while i waited for my clothes to dry

laundry facilities

a laundry room and microwave.

held my larger bag while i went to kauai for a few days, shipped dirty laundry home so i had room in my bags

no laundry service

laundry prices are shocking

didn t like that we couldn t use the laundry facilities

room nice laundry in room plus

size of apartment. full kitchen and laundry great for families

our rooms were timeshare properties with kitchens and laundry which was super helpful

the kitchen and laundry in our suite made it even better as we did not have run around looking for laundry mats

nicely decorated rooms with laundry in unit. great pool. great staff especially housekeeping.

the laundry and trash chute is directly infront of the room which is convenient

the parking garage height (or lack thereof - lol

kitchen was well equipped and the beds were comfortable

location is fabulous. small but excellent swimming pool

the parking structure was too low it damage the roof of my suv

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which

unfortunately i didn't have time to try out the pool, may be next time

pool closes at 7pm

well resourced kitchen, location, adequate size, great shower. really nice pool

kitchen available, full size refrigerator

it would be better if there was a laundry room

no laundry services was a downer but not a major as there were services 12 minutes away.

there is no laundry onsite

no laundry room for the price you pay

great facilities in the hotel - restaurant, gym, bar and pool

7 out of 10 of your dryers do not work in laundry

laundry on site is handy, as is the pool

having the coin laundry facility on site was convenient

they literally had everything i asked for including pots and pans, snacks, and even quarters for laundry

good room service also we love the laundry is accessible 24hrs

good location, value for money, complimentary toiletries, coin-operated laundry, and nice

the laundry machine needed coins and one could not get change in the lobby

laundry on site

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

the parking stall was too narrow, bathroom too small, no daily housekeeping, no quarters to do my laundryfrom

including all kitchen items were immaculately clean as well and although we were next to the laundry room and

free laundry facilities

very comfortable, all amenities were excellent, laundry room and kitchenette were an excellent feature for a

a perfect vacation the rooms and all inclusive facilities were an amazing addition as we used the laundry room

as we were away for a pretty long time, it was great being able to do laundry (for free

onsite laundry

i checked online they have a laundry service but i thought it was a laundry room

it says that they pick up laundry if we give them at 6am at the front desk, turns out you have to take it and

if you have a few laundry machines and dryers, it would be nice.

no laundry

wait time using the laundry facilities.

rooms have plates, knives, kettle, laundry downstairs

they have laundry in the basement

they have laundry, parking, a small pool, 6 6-minute walk to the beach, a 6-minute walk to the best udon

had laundry facilities on site

self-service laundry machines available on property, just need to book in advance

staff were excellent. laundry was good to have. location was good.

they were good about getting messages to me, helping with laundry (washer/dryer on site in a different room),

in the middle of all the action laundry available on site

added bonus of a laundry that was very clean

live music nightly and then there is another restaurant below that serving great, inexpensive breakfast and

great bar and pool area as well

the pool is on the small side, and if there are kids in it (which there were a ton when we were there),

loved the bar and food was great

the gym facilities are everything you need, bare bones but the essentials

we also used the laundry facilities

we had been away from home nearly two weeks, it was wonderful to discover the on site laundry room

good coffee available in the mornings and had a laundry room

laundry on site recommend it

enjoyed using the swimming pool, fitness/laundry facility, convenience store

lovely to have a full apartment, with kitchen and laundry facilities

the kitchen and laundry rooms were very useful, and staff service is flawless

i wish to have self laundry so that during long stay we could wash our clothes.

simple kitchen facilities make cooking possible, and employees are kind

the pool was closed for maintenance, which didn t really matter as we were so close to the beach but

secondly, the pool was way too small

the pool was small and no place for except for 4 chaise longe - all full

a laundry a guest could use the air con's limited - a few degrees cooler would be nice

spa/swimming pool are great for a chill day, laundry on site, cafe on site, and the gym is also great

similar feedback with the laundry room, towards the beginning of our stay, only 1 washing machine was working

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

could get a little noisy with traffic and sirens, laundry room smelled really bad, and the pool often ran out

wonderful to have a guest laundry to use

we also used the clean gym and laundry room

we l ost a day of our vacation just doing laundry and cleaning everything out to make sure that there were no

the laundry facility was clean and the machines were very efficient

the laundry room was so handy - easy to use and always had a washer / dryer available even in peak

neighbors good luck sleeping the sheets were not changed daily you have to walk outside to the laundry it is

the coin operated laundrymat was fantastic and h cleanliness is superb throughout the

the laundry. no in-house facilities.

nevertheless, it was clean, staff were friendly and obliging, service was quick and the laundry was a great

wrong with the property but i do suggest that when the renovations are complete you put in a laundry

on site laundry which came in very useful

the coin laundry in the basement was clean and no broken machines

roof top pool, laundry facility, 2 lanai in room

the kitchen facilities were a great feature, along with an onsite laundry room

there is also a great laundry

i liked that they had laundry facilities

laundry someone took accidentally but hotel security were awesome and tracked it down

they left bags of laundry out in the hall way

also the cost of having laundry done was ridiculously high

the bathroom and sink have some stains. laundry is expensive.

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

guest laundry at a very low charge

and although i didn t use it, i thought the guest laundry was great

while waiting for our rooms to be ready for check-in, we were able to use the coin laundry at the lounge, which

i also used their coin laundry

excellent front desk, laundry, and despatch service.

the pool was very small.

alot of chlorine in the pool, hurt kids eyes

to say that i was a bit surprised to pay $12 for room service coffee only to have some very cheerful guy deliver

is too small and crowded and pool available for use at the sheraton next door is overrun with kids

laundry facilities are off-site, but only about a block away

laundry was offered next door in a coin laundromat

is no guest laundry which is super inconvenient when travelling and have limited change of clothes and

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

no laundry facilities. not fun packing dirty clothes.

really liked laundry availability on first floor as well as convenience store in the hotel

you need better private laundry facilities

great lifts in hotel - always fast & commercial washing machines to do your own laundry, great for long

laundry machines were convenient

laundry facilities over priced.

laundry facilities were available, as well as beach chairs and body boards for the beach

the next morning, i approached the front desk to ask for laundry detergent so we could wash all our clothes

laundry in the house

laundry machines didn't accept international visa cards so we couldn't do laundry

nice location, polite friendly staff, on-site laundry, everything we needed.

of laundry facilities

and the trek through the hotel to get to the beach seemed to go through the loading dock and laundry areas

the hotel was nice but no laundry services and everything was extremely overpriced

the coin laundry was a bonus

minimal amenities eg no laundry room or options for food overnight. only one restaurant onsite

which take away from the actual guest and the laundry

big rooms. free mobile wifi. very convenient location. laundry in the premises. nice pool.

laundry facilities get tied up quickly.

the laundry room was a dangerously hot & was in terrible conditions

we could do laundry services at hotel

there was not a change machine to get coins to do laundry.

also, the mini-kitchen was very helpful to have and the laundry was useful, plus the cleaning staff was really

location great room excellent inclusions wifi, water in lobby good amenities, laundry, hospitality room, dvds,

at the 3rd floor there is laundry and the washing is 3

laundry facility available, great place

was no microwave, no iron, no guest laundry, no place to get ice (i did learn turn down service brought ice, so

there was no kids club at the hotel

there was no kids club at the hotel

everything, the location, pool and service is exceptional.

jazz bar was a great adder

onsite pool and laundry facilities

there is a laundry room on the premises which really helps in a tropical beach setting where you will often be

friendliness of the staff, the cleanliness, having a laundry room, a fully stocked kitchen (including a toaster

facilities for laundry

they offer daily room cleaning, have beach towels, and an onsite laundry

location eg near the zoo & park & across from the international market, amenities eg gym & laundry room for

dirty - no laundry service for 5 days, when i was on a business trip - zero follow up by reception staff -

lobby area under construction during our visit and too many kids at the pool

pool was crowded with kids during the day and closed at 6

the amenities were good, the wifi was

there is laundry on the premises

everything price, location, fridge, ac, catv, utensils, laundry, safety

on site laundry

laundry was outside and there were a lot of homeless.

having access to (paid) laundry facilities was a huge bonus

laundry facilities, amazing and central location to waikiki beach

please ask and do your laundry here it was the only nice laundry experience i had visiting hawaii

they have free laundry soap and a washer dryer in the complex

near waikiki beach,provides beach towel,beach chairs,suntan lotion,snacks,coffe ,tea and free laundry

have all amenities you need and even laundry is included in amenities fees

the facilities were good, a laundry inside the hotel was very convenient

laundry in other building

were laundry facilities only in one tower and it was far and busy from the other tower

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

only one laundry room and 2 washer are broken

no laundry on site but 2 laundromats just up the road for convenience.

laundry facilities, location, pool and surrounds, games room near lobby.

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of

laundry wasn t the best

hotel laundry was $4/ load

in the lobby there is a game room for the teens, and a bar for the adults, also they have a laundry room that

the hotel had a guest laundry, which was very helpful

also great they had a laundry in the hotel

it has a laundry (bonus) and a bar with great staff

we had no issues with the parking on site and it was also very helpful that they had a laundry room in the

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

space; friendly staff; great laundry facilities; very handy location to public transport and

very convenient parking next door and laundry facilities on each floor

the laundry just happened to be next door, an added convenience

facilities such as laundry & pool were readily available and clean

liked how they had laundry in every floor

coin laundry is about 10 - 15 mins walk.

no laundry service

hotel could've had more amenities such as a pool and laundry services

wish there was a laundry facility closer

no laundry facilities

plus there is a great laundry with commercial machines on site for self laundry - a real bonus

facilities were good like the laundry service and recreation deck with yoga etc

best pool n daily evening dj in pool, morning yoga, laundry facility, overall it was a nice

there is laundry room where you can do your laundry on your own, which is quite unusual in hotels

the guest laundry service. dirty and unkept. many dryers out of service.

staff was very welcoming , i loved the free breakfast, i also loved how there s laundry mat on site

laundry cost me 24 dollars to wash 2 loads and the dryer so

coin laundry on site, which is one of the most blessing things in waikiki

liked the floor we were on, as it was easy to access all of the amenities (breakfast, pool, gym, laundry)

the laundry wad too small. not enough seating at breakfast.

laundry it is a pity the concierge team are not aware they are there.

there should be laundry detergent included with room, the facility loves to nickel and dime everything

property :) beach is so clean :) my kids loved the beach :) also, the hotel has a coin operated laundry facility

annoyance was there the laundry room was in the opposite tower of where we stayed so we had to keep walking back

has laundry facilities on site

there is also an on site laundry

the laundry facility was excellent indeed

laundry was best

laundry room hours

huge shoutout to the janitor / maintenance guy as he really helped me out with my laundry, such a good soul

there was no laundry in the hotel, but they propose the services of the partner laundry company

additionally, the absence of a laundry service both within the hotel and nearby posed an inconvenience for

add self-serve washer and dryer so guests can do laundry, especially guests with kids

laundry service, they dry-cleaned our undershirts & undershorts even we marked them for laundry

no laundry in the building and no laundromat nearby

no laundry

they don't offer self laundry; for someone who stays for a week, it would be very helpful

only things that would make the property better is a laundry :) for stays longer than 1 week

they didn t have any laundry service here and we need to go outside to find laundromat.

no on-site self-laundry services was very inconvenient

also, it wasn't clear whether there was a hotel laundry facility

how much does it cost to wash clothes in the laundry room. way too expensive.

hotel from the pool, gym, restaurant, coffee / breakfast restaurant, surf swim store, lounge, and laundry

location view and laundry facilities.

and coffee bar in the hotel, the free reusable water bottle and filtered water dispenser, and the laundry facility

laundry services make staying for a few days a lot easier

the onsite laundry and games room was a bonus

the parking was expensive. the laundry amenities were expensive.

there is a coin fed laundry on site which was very handy

of laundry

mention because i couldn't find it anywhere on faq or google,, the hotel has a convenient 24-hour laundry facility

parking and laundry facilities are available in the basement

laundry in the basement

great location and it has paid parking, laundry and they lend stuff for beach.

also, everything use codes to access room, garage, pool, laundry room, etc

airport shuttle, poolside bar /sitting area closed too early, snack vending area would be

also y all ain t got no bubble bath essentials, but a whole spa store i am confusion

no shuttle to and from airport.

too many kids

beach is great for kids and calm waters

easy to use the laundry room and to rent towels for the beach

lacked laundry /cleaning bags in room. a bit pricy

size of hotel (small, friendly staff), laundry facilities (very important to me) proximity to all i do there

it was also nice to have laundry facilities and a very nice restaurant available

the two beds inside the room were more for kids than adults, definitely couldn’t fit two adults

and dryer in laundry room out of order

more laundry facilities closer to the other end of the hotel would be welcome

no kitchen facilities. a long way to walk to guest laundry.

there's a guest laundry in the hotel, 2,50 for the washing machine and the same for the dryer

location, cleanliness, pool, laundry facilities, staff were friendly and responsive