the bed. the pillos, although they had a weird shape like if they got ruined when in laundry.

liked that it was close to all kinds of stores and laundry facilities pretty much everything you need is

stayed saturday night and the whole parking was full and they were sold out which means they re good

the parking is good

closed free parking just outside the hotel

wifi did not work

request late check out at the last minute and the manager was able to accommodate us

blankets felt thin and the wifi idk if i was to close to the front but i still enjoyed my

free wifi not enough towels and nk coffee the food menu makes no sense cause u check out at 12 and the

i typically book smoking rooms, so i was surprised to see how clean the rooms were in spite of the lingering

free parking! clean room! affordable

asked for a non smoking room, when i walked in it smelled like someone had just smoked a pack of cigarettes in

best customer service in this area for sure . fast and cheap . comfy fast wifi

ease of check-in/out, free parking, clean room

random find , has a a smart tv i originally booked randolph but found this better than randolph parking etc

it had a fridge and microwave & free parking which were a plus

very courteous and promptly at 10:59 maids were knocking at my door to find out if i needed room service and to

parking was bad, unfriendly staff, wifi didn't work.

parking place was pretty tight, but it was ok for our sedan car and car place is dedicated for

not enough space for parking

parking was bad, unfriendly staff, wifi didn't work.

at 2 i had to wait an hour and 20 min to check in and the room didn't have a tv remote and the parking lot was

the ada parking space

poop all over parking lot.

parking lot is small

floor was filthy and the room was smokey (we booked a non-smoking room

lots of noise from a party, on a wednesday, the bedding had holes and the ongoing noise of the laundry room at

laundry facilities are available

paying extra for laundry, vending machines too expensive, guy selling drugs in parking lot

kids love the waffle maker and my other half loves the pastries

s located right across the street from the bicycle casino and although it was closed during our stay, therea

like old wet laundry that had been sitting for weeks

would be nice to have access to a microwave and coin laundry

also wished they had laundry facilities, even if it is coin operated

their laundry service is based on a delivery out, so if you dont hand over the clothes by a certain hour

the lack of a laundry room was a pity but the fact that a microwave was provided when i asked was amazing

to reach, very cheap, coin laundry next doors and also laundry in the motel too (noticed only after washing my

basic wifi, near metro station, free parking, laundry shop near by

basic wifi, near metro station, free parking, laundry shop near by

wifi was most of the time good

wifi is slow

the pool is an asset

beautiful hotel, great restaurants. awesome pool views

no room service at night. we arrived late and there was no food or anything open

the bar is also cool

we could order room service from the tv and see the bill there as well

no laundry but they do offer laundry service from a third-party, but prices started at $4 per item

part apartment so some things aren't available from normal hotels (laundry, ice machines) the small things

the pool was not clean, a lot of hairs and dirt which wasn t nice to swim in.

i wasn't told about wifi password or any other amenities...

in reality the area was small and crowded with adults and kids

great to have laundry options onsite and very cheap too bed was comfy air con was useful, if a tad noisy, but

also the laundry was a plus

room itself was clean and laundry facilities offered were reasonable

they even have an on site laundry room for

location. laundry, staff and character

lifts were broken so we had to wait a long time to get up and down the building sharing with the laundry trolleys

we stayed on the 4th floor which had the gym and the laundry on it

gym and laundry facilities also appreciated

laundry room available for use which is very helpful

garbage disposals (shoot), must pay for laundry (soap machine was broken so i had to buy laundry soap also),

clean! wonderful kitchen space. beautiful room. excellent bed.

i loved all the kitchen amenities and appliances

the kitchen needs a cutting board. that's it. my only complaint.

no fridge or microwave in the room or laundry facility in hotel

wifi needs to be paid.

loved the free cookies at check-in & appreciated the late check out

that on the first day wifi is not working

great lounge areas with fire place, pool

love the amenities and the kitchen/laundry area

spread out, full kitchen, do laundry

the bonus is that it also has a kitchen, and laundry machines

view, good price for the amenities, and the ability to cook with a full kitchen, do laundry, and hit the gym

unit is so spacious, have in unit laundry, oven, microwave, dishwasher and so on

rooftop wasn't ready & no laundry room because they just opened

no laundry service

clean, great location, good facilities including laundry

laundry room would be nice for long-term travelers as there are no coin laundromats near the hotel

also laundry was not ready yet

pays normal price at the breakfast place $117 is what mu friend paid for him and his wife and 2 kids with that

having to pay a bar minimum to get into a club but aside from that it was a good time.

and there was no breakfast option which is difficult when traveling with kids

also, the wifi kept kicking us off

great customer service, very nice gym, clean, good location, and aesthetically pleasing.

my laundry was stolen.

no laundry to do it myself- too expensive to get laundry done if staying a week

amazing views of dtla from the rooftop bar and sky

the location wasn’t the best. lots of activity going on. wouldn’t recommend if you have kids

additionally, the pool is perfect for all ages, providing fun and relaxing moments for the whole family

i was able to use the laundry room

i appreciated the gym next to coin laundry

hotel has laundry options, water dispensers, snack vending machine and rooms are really nice and clean

attention to all the details, from making sure the flowers in the lobby are well watered to the laundry room

very clean. and have laundry room in the hotel, if can have more wash and dryer will be great!

rooftop pool and bar with fireplace

the pool was my favorite and the music was a excellent choice that made it perfect..

the pool and bar on the roof are a perfect combination for the sunset watching

room, swimming pool

the parking valets were friendly, helpful, and enjoyed petting our dog

if someone wants to use the laundry facilities as i did, guests should be given a guide as to how to get in,

coffee on level 2 made use of nixo lounge every morning enjoying coffee and people watching laundry services

proper laundry service, just alternate days and whatever fits into a laundry bag

laundry room

the laundry closes very early!

hotel is not enough for the convenient facilities, just like the self laundry machine is not there

there was no laundry facility

a traveling guest, access to laundry facilities would have been useful

mattress, room service food. the location area is horrible

car service to my event complementary to the hotel , room service was great

we were given dirty towels after room service was done

late check out was nice also

the coffee bar on the first floor has great coffee and the restaurant on the rooftop is exceptional

room service was on demand

additionally, the speak-easy bar in the basement as well as the rooftop restaraunt to overlook the la skyline

cost of laundry and lack of clarity about what was charged for each item

a wash room/laundry area would have been convenient but that s no biggie. everything was fine.

no guest laundry facilities.

breakfast was fairly okay

restaurant and bar downstairs are super nice too

i had to pay for parking, they did not have a laundry room for guest, and no mini refrigerator.

they do have laundry services, but no washing machine that would be great traveling with kids

good location in downtown, nice gym, very nice staff, we had a smooth late check out

would have liked that we didnt have to pay for wifi, business center computers have internet but we had to pay

complementary wifi if you don t book directly with sheraton

i didn't wash laundry but liked that there was a laundry room if i wanted it

it s also great that there are laundry facilities that guests can access

laundry and no option for self parking although valet parking was really efficient

all amenities you need inc gym, laundry, bar etc

nice pool and gym area

if you wanna use the service of laundry, they don t delivery it till the room, you have to pick up at the

room service

no free wifi like other hilton hotels. the website showed a pool but there was no pool.

that the room service menu had so many vegan options

the wifi didn t work

the laundry facility was handy

offers excellent facilities, including a well-equipped gym, a refreshing pool, and convenient laundry services

location pool cleanliness

door of the bathroom is pretty difficult to open, and the swimming pool is not as deep as i assumed

very friendly personel, large rooms, very nice gym

he was not friendly and kept insisting we get the buffet option for us and our two kids

) was amazing and ida at the pool went above & beyond to make sure i was comfortable at the pool and made sure

it was clean and comfy. pool and gym are good to use.

room service was great

i have to be picky, the only issue was that room service was very expensive

didn t have laundry room

laundry service worked really well and was fast and relatively cheap

staff don't speak english and had many problems arranging laundry services

room service and the bar area.. and the pool aswel.!

cleanliness, i like the pool and gym area.

the absence of a proper laundry option in 2024 is ridiculous.

the pool should be bigger.

and workers were amazing ud83dudc4f jojo from da pool was amazing very helpful and very

spa is working 2-3 days just a few hours

so impressed with room service

hotel has no laundry facilities as indicated on your profile

the doors were too heavy and would hit you in the back when opening and closing, no regular laundry services,

no extra toilet paper in the bathroom no room service no laundry bags in room

overall location, the room and service from the concierge and doormen, bar men,the club pool and gym were amazing

access to wifi on hotel computers

to be fair the hotel refunded the laundry bill as compensation

wish the facility has laundry machine.

no pool, no rooftop

breakfast delicious and great working staff.

i wish the gym had a tv or something

pop and outdoor lounge needs to be updated and improved. games for kids were incomplete.

gym is clean and sufficient for my workouts

excellent service, including a shuttle to anime convention.

kids loved the room and were nice out air concert right outside

also loved that they had a bar downstairs

it has a laundry room.

coin laundry on m floor

only pro was the laundry facility (at extra cost) which was handy to wash some clothes.

laundry is hard to get access to quarters, so make sure to bring quarters for washing.

rude staff, reluctantly answered a couple questions i had about the laundry

also no self service laundry, you have to have it done and it s 7$ a pantie for instance, which is ridiculous

shouldn t those blankets been put in a laundry facility

i can't understand how such great hotel have this bad kitchen, or serving pastry that feels like 2 days old

microwave or slightly more spacious mini bar would be helpful, especially for families with small kids

once had breakfast at the dekkadance restaurant and frankly while the food was all right, i expected it to

exceptional service at reception and laundry

no bathrobe, hair dryer, laundry bag for a pricey

room service is pretty neat and gold price, quality and quantity

also, loud kids in the adjacent room added to our lost sleep

front lobby, bar service.