i liked the location, only 3 floors nice,laundry, housekeeping, rooms were good.

i also liked that there was a laundry room right on the same floor

there was not laundry facility at the hotel. the room was a little small.

very clean good breakfast nice staff.

need a better breakfast

did not need laundry but facilities appears good

also, free laundry room

free laundry

laundry

pool, free laundry, great cook out area

we had to wait until the next day for laundry

i hate it when i get to a pet friendly hotel and there is a fee for pets.

pool is still closed.

parking as i believe you need more parking

breakfast was hot & ready

the elevator was shaky , and i had to pay for wifi but it was included in my room.

hotel is behind a dunkin' donuts -the pool was out of service and also in the parking lot

very clean and friendly and great breakfast.

pool had a mechanical issue so the kids were disappointed that they could not swim

the pool was well equipped especially the adjoining bathroom; it was not their fault the water was so

the pool was great

pet friendly. great location for my purposes. comfortable room. good b fast.

parking lot was difficult to get to

the towels were very fluffy,breakfast was good,beds very comfortable

clean, breakfast and pet friendly!

the time stayed was great and there was a laundry room.

no laundry detergent

leaving no alternative for the kids to have anything to drink

kitchen great for meals

i had forgotten to wrap the kids books

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

location of the room was right next to the side door and the laundry

the laundry facilities needed to cleaned pretty badly

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

the kids enjoyed the indoor pool

breakfast was a little lacking, i m not a smoker and only available room was smoking, just luck

pool, the bed was very comfortable, they were very nice, and even the maintenance people were very

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

non smoking room that had a heavy smoke smell.

close the business meeting, interstate, and breakfast available. staff was warm and welcoming.

our house on base was ready, the breakfast was great and we were put two doors down from the laundry facilities

clean, friendly staff, out site laundry. great location

not told about 150 pet fee until arrival was told at check in it was one time fee but was billed 450 dollars

said pet friendly when i booked and when i arrived at 11:30pm new year s eve after traveling for 7 hrs

breakfast was the only thing that was a little disappointing

very uncomfortable bed- small room- very weak wifi signal - no laundry service

needs a guest laundry room

wifi connection was not strong

no washcloths..wifi didn't wk.. keys quit working

breakfast was not very good

2020 and to top it off, the front desk refused to change 2 dollar bills so we could do a load of laundry

i counted 4, so there were probably more the laundry machines do not work properly either

and the ladies who cleans the rooms and the laundry

t wash that set specifically and i m like that s nasty period cause u suppose to wash all laundry and they

was someone's birthday i believe and it was kids everywhere

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

the laundry facility

breakfast. pool. gym. large size rooms

also, kids were running in room in room above us & it sounded like they were stomping

the pool was the size of a

the pool is really small and complimentary coffee and/or breakfast would have been nice.

didn't like that the pool was so small

kids loved it

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

also, no pool

our family of five and our pet were all very comfortable and welcomed

oh and the wifi was strong

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

staff was amazing. free shuttle was awesome

the place is very clean and they have pool ,parking garage so thats a plus

pool could be better and cleaner

no complimentary breakfast!

location, parking, pool

while it was mostly clean, the kitchen and breakfast area were not.

the indoor pool hours were a little unclear.

we were told the pet fee was 75 and it was 100 the next morning the second room did not have control of the

i grabbed a piece of fruit and the front desk clerk immediately took the fruit bowl back to the kitchen (rude

the pool wasn't heated.

the gym and pool were very good and well equipped

of provided breakfast time, initially didn t give us enough towels for # of registered guests, kitchenette

the gym and pool were very good and well equipped

location, kitchenette

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

breakfast is always on point and good i appreciate a great place to stay

front desk personnel the pool the breakfast the size of the rooms location

parking lot was congested and a night we had a hard time finding a space to park

was comfortable, clean, had a pool, gym and offered breakfast

breakfast was great and very big (lots of choices); cleanliness of the room were great

but was out next to hotel laundry room with people walking in and out and talking

breakfast and pool

i wish it had an in door pool..other than that everything was perfect

pool

location, breakfast and staff

there was a very strong weed smell in the laundry room and on our floor

the parking was kinda different, not much space in the front cause they get taken real quick, but there

breakfast: bacon, eggs, hash browns was yummy

the advertisement said free breakfast but i was not free.

parking was kinda hard to find a spot late of a evening but it worked out

the person who did the cooking was also helping out with the laundry

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

laundry room accessible to all the floors

staff were super friendly. rooms are clean and decently sized. pet friendly is a huge plus.

attractive rooms. modern, clean,nice breakfast.

pool was not clean it looked worse than a dirty bathtub

wish the pool had been in better shape

the pool was under maintenance for the three days i was there

loved having a mini kitchen in the room

it did not have a bar and the lounge was not up

bed good, low water pressure, laundry good,

the breakfast in the morning is delish ''

i got my key and went outside to get my husband and kids

i got my key and went outside to get my husband and kids

the pool was closed and breakfast wasn't being served due to our current health issues.

breakfast area is combined with the laundry area

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

new breakfast area

wifi was very hard to sign in and was slow and intermittent

very clean. free continental breakfast. comfortable beds. location is close to my relatives.

they had laundry facilities on site which was great if you're staying more than two or three days

laundry facility did not work properly and

the laundry facility was not working and we were not aware

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

the laundry room also not clean

it s convenient to everything around usc. facilities are clean and the pool is great.

everything about the property is nice. pool bar restaurant is really nice

wifi was difficult to work with...

room service was nice

the pool was filthy.

the bed had a weird stain on it, so i too sleep on top of covers, the wifi didn't work my whole stay, brought

found a fake rose petal in between my sheets the morning after i slept in them

the fact that you are a pet friendly hotel.

hotel is very nice, we did not have a chance to enjoy the pool because the storm

the pool was closed for maintenance and the tv cable box was unplugged behind the tv

comfortable bed and bar down stairs,friendly staff

the bar on the premises need to open earlier, need more menu choices for breakfast at restaurant

clean, good wifi signal

the staff at the bar and front desk were super friendly and helpful

didn't like that the checkout desk was at the front door and i didn't like that the bar was at the front

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

the drink machine was not working on the 5th floor and the bar was suppose to close at 1 but closed at 12:45

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

the heated indoor pool

room service breakfast food was awful

like the laundry chute, ice machine and housekeeping closet

room service food took too long to arrive

rooftop bar and vault bar room service is a plus

room service food was less than quality

wifi very bad in room

the laundry room was not clean

the washers and dryer were broken, had to drive down the street to use the laundry mat.

like the smell you get when you put wet laundry in the dryer and forget to turn it on

included breakfast which was very fine

the pool was open.

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

room only had one bed and the traffic was a bit loud, but it was very clean and had plenty of parking

the pool wasn't open while we were there.

clean, well lit parking, friendly staff, good breakfast,

pool water was very cloudy.

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

the kitchen staff was very rude

was a gym advertised, but it turns out that there wasn't one in the building

great location, friendly staff, great view, comfortable beds, tons of room, fabulous breakfast!

love the hotel, location is perfect, wifi super fast and clean! the staf very nice and helpful

excellent breakfast

desk didn t tell us about breakfast so we missed it.

chicken biscuit breakfast was delicious and the staff was super friendly

location, the art, customer service, welcome cocktails, breakfast delivery

would have been nice to have a secure wifi connection

it s cashless so when trying to do laundry i couldn t get quarters.

advertised as having an outdoor pool but the pool was closed and was not going to be open for another 2 weeks

no breakfast, no microwaves in the rooms and the pool was close for renovations.

restaurant was closed and the pool was under maintenance

cleanliness and parking

no pool

it has a city vibe beautiful night views of the pool and local hot spots.

we loved it and the breakfast was

breakfast very good, nice variety

the food and pool are great. front desk staff friendly!

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

piped in ambient music throughout - must be what the kids are listening

loves the non- smoking rule especially at outside bar area as i have asthma

the location, the room and bar was amazing.

the only thing i would ask for is that the bar stay open later lol

location, breakfast, weight room , laundry room.

the front desk staff were very welcoming and friendly and the pool was also very nice

helen made life uncomfortable but y'all provided a place to stay that was relaxing access to wifi, tv, pool,

the pool was nice and clean also

the location was good, nice staff, and clean. the breakfast was good.

the door to the laundry room from the office was always open and looked messy

the price and laundry facilities

ample parking laundry facilities clean and working full size refrigerator everything

clothes were locked in the laundry room and i couldn t get them until the maintenance guy came 2 days

i also think it s absurd i have to take my own towels in a laundry basket down to the front desk to get new

laundry room on the 1st floor)

room was nice & the breakfast server named janet made is feel at home

breakfast was amazing. staff was friendly and just amazing! a+++

large rooms with kitchen

i scanned the bar code as instructed

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

also, the indoor pool was very small and there were unattended kids in the pool that were diving, jumping,

breakfast was very nice and a pleasant surprise over other hotels

from the breakfast bar was more than welcoming and accommodating

unfortunately the breakfast had to be grab and go due to covid-19 regulations among us all, that would have

didn’t have breakfast because i was going to a meeting where breakfast would be served

new. clean. nice bathroom. cool shower. very good breakfast spread.

they did not have waffle maker for breakfast and no grits

104 was located next to the highway and the wall on the other side was the gym

laundry facility was quite dirty and some machines weren't working

didn't have to pay to do laundry

bed, free laundry, free breakfast and dinner during week

also the laundry facilities were a good surprise

clean,staff was wonderful ,free laundry area

staff are drug addicts that can't read or write you hire your elderly parents to clean and do laundry to save

big room, full size refrigerator, microwave, covered exterior elevator, laundry facilities; convenience store

breakfast saturday was great, sunday not enough food. trash over flowing.

the parking lot!! had to park across the street cause no spots available

not enough handicap wheelchair accessible parking

laundry out of order

no hair dryer, no breakfast except tea/coffee/cake

they don't separate the smoking and non smoking and pet and non pet rooms

the breakfast could be better.

rooms are nice and no deposit for smoking rooms

tried to use the laundry room one person took up all of the washers after walking all over the hotel to find

pet fee was not clearly stated up front. $75 of you are there a day or a week.

the kitchen and stove was very nice setup

the pool area is very beautiful and

roomy room with fully equipped kitchen was extraordinary

of drunk people around the pool, fighting in the parking lot

this trip was to break up the drive from florida to pa so we jumped in the pool and dripped off outside to

us northerners, the outdoor pool would have been nice to be able to use (even in december)

hate that the pool was closed

restaurant was not open as advertised on booking.com site. no room service

even the cost for laundry was low

it was clean and the restaurant and bar staff was great

was able to do an early check in and late check out with ease which was helpful on my trip

parking spots were few and far between with little space

desk and bar staff were exceptionally courteous and efficient

coin laundry on site for customer use

room clean you can bring your pets there

breakfast was minimum at best. staff seemed guarded.

the pool was great

i wasn't asked whether i wanted a smoking or non smoking room

big parking lot

the laundry on the second floor didn t dry clothes good but the staff helped me in the end

the lady in the laundry a gem as well

the indoor pool was cold. laundry room was on 3rd floor.

was in a room directly across from the elevator, and next to the laundry room

i specifically asked not to be by the laundry room, elevators and the exit signs

she has to be the most memorable experience because she made doing laundry and absolutely fun experience

good sized room well supplied. also interstate entrance is right beside parking lot.

there was parking and no bugs.

they seemed friendly & quiet parking lot had good lighting at night i recommend better pillows & fresher smelling

other people were smoking outside the room and the smoke smell woke me up many times as long as the highway

friendly front desk staff, && even the night laundry girl arw all amazing

staff was helpful. laundry facilities was clean.

service staff was nice, laundry room was very helpful

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

the parking lot was well lit and cameras everywhere

pet-accommodating (there s even a basket of treats for them

cleanness modern decor excellent and very friendly staff location free parking

the lobby and the cleanliness of the lobby and the gym has some nice eqpt.

parking

free parking

people complaining about my kids being loud.they are just kids.

kids constantly changing channels to find cartoon, no cartoon

very nice breakfast selection.

had a great breakfast

the staff did not enforce the 10 pm curfew at the pool and had to listen to kids and adults scream til 11:30

i wish they had a on site laundry room

could use full size pillows. breakfast could use some meat,and bagels,danish,eggs.

the breakfast offerings were very poor, 2 kinds of dry cereal and a waffle maker, juice and coffee

the breakfast

love to see more breakfast varieties like maybe eggs and bacon or sausage

i had to wait till the next day, i had to complain and only then she left her post to go to the laundry room to

the dryer wasn't working so i had to go to a laundry mat to dry my clothes

only stay at red roof when i travel because of their pet policy

parking areas well lighted

and a lot of homeless people all in the parking

self-laundry facilty a bonus

laundry room was not working and lots of bugs.

laundry facilities on site. kitchen facilities...closet space...park near room.

only thing about the hotel is the laundry and vending machine prices are high (for a family that is using the

our room is right next the laundry room

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

the kitchen was very nice

my only complaint is that the indoor spa was very warm. heater possibly broken.

think when u have a pet the put u on one floor

nothing on my hair a took 30 dollars from my deposit i ask to show me not the pillow case in the laundry don't

to ask for one, but they had none and asked me (very pleasantly and apologized) to stop by the laundry room and

area is a bit rough, the surroundings need to be cleaned up like the parking lot and grass areas were stacked

clean room, swimming pool,and i was able to get a smoking room

no breakfast as advertised

the only good thing about my stay was laundry ladies making sure i got a clean replacement of covers and towels

also the laundry room is horrible

breakfast ended at 9 am.check out is 11. outdated television set.

good but breakfast is horrible i mean stale cereal,stale bread, sour milk

the breakfast bar did not exist

the time frame was different online then what they tell you in person no washer and dryer to wash laundry

the coffee was great and the breakfast room was lively

pool wasn t open

it s a pet friendly facility apparently because dogs barked all night

was clean and parking was good

laundry services weren't there like said online

noticed people sitting in there vehicles in the parking lot - drugs

room was dim and severely outdated. needles and a vial in parking lot

bugs, dirty pillow cases, roach traps with roaches on them, bad area (two thugs in the parking lot fighting)

free wifi, but we did not use

pool water was not clean

breakfast was decent for hot continental breakfast

breakfast was great and the breakfast room was bright and cheerful

rooms were large and comfy, breakfast was hot & fresh and the hotel was at or near capacity every night

it is very quiet, clean, beds sleep well, and breakfast was great

pool was closed. no laundry facilities

only problem i had i believe i was next to the laundry room you can hear noise in the room

the breakfast was good, the furniture had been just replaced

pool was not open and online it said smoking room and they wasn't

wifi was slow and difficult to connect.

cleanliness and the bed was comfortable.the breakfast was excellent has real.

pet friendly, clean, decent price, convenient to i 20. full breakfast.

were a pet friendly hotel and they welcomed our dog and the room was perfect for traveling with a pet

were a few sketchy characters out in the parking lot

aisle that was pet friendly smells like pets as soon as you walk down it

hot breakfast

the breakfast was a delightful treat, with a great selection

breakfast needed more staff

the kitchen has a full fridge, microwave, full oven and a dishwasher

crane was broken in the morning at kitchen but when we returned it was repaired

was gross, black mold everywhere in the bathroom, shower never stopped dripping, no laundry room like website

there was a sign that said there was a guest laundry and there wasn t

cleanliness doors and wood in hallways.the laundry room was very scary and dark.

was not up to par. not clean at all, seen bugs crawling . the shower looked like a old gym room

maybe a few more choices at breakfast but that's pretty minor to me.

the kitchen area in room

breakfast ended soooo early

were great, full kitchen and stove with pots and pans and utensils, tvs had streaming services, shower had great

friendly staff, cleanliness, breakfast bar

breakfast was excellent and varied

the laundry facility was also not available anymore either

pillows were nasty front desk said she d bring some she had to go to laundry room

wish they had a laundry room for the guests

laundry room was in a state of turmoil and was locked

about everything on the property was out of order, the ice machine, the laundry, the pool

very comfortable bed!!love the free wifi!!

had a nice pool

the pool, the beds, the staff, and the price.

drug paraphernalia in the parking lot. very sketchy people hanging around the hotel.

very dirty room, open drug transactions in parking lot, very scary place

pool or laundry facilities for guest

no laundry room

the parking lot could be bigger

breakfast could have been better

would love a little shop to buy milk and stuff for little kids

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

they said laundry was not done and they were washing them up

plenty of parking area

room service knocking on your door at 10a instead of 11a

i end up just staying in the room with my mother and kids

had 3 washers 3 dryers guest laundry none of them worked

friendly breakfast hostess. small but adequate selection.

did not have breakfast.

ran, water pressure sucked, too long to get hot water, tub cracked, construction veichles in parking lot, coffee

we chose smoking and there were no ash trays

the dryer was broken our entire stay and there were no laundry facilities close by

everything was close pool,office, and laundry.

i love that they have laundry capability in the hotel

it was understandable that they were late in the laundry but being notified at check in would have be great

the laundry room was down

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

helping me exchange coins for laundry

room, lobby and parking lot were all clean. front desk staff was courteous and efficient.

i liked the set up of the room. i loved the free breakfast.

rooms were clean. breakfast was very nice. great amount of parking.

clean, pet friendly, friendly staff, great breakfast and great location.

the wifi was free, it was really slow and our trash was not taken out on a regular basis

the best breakfast and the girl went above and beyond, the set up was clean the helpers in the kitchen was

kitchen staff was very helpful and pleasant

i liked that even during a pandemic, the breakfast was good