staff was helpful. laundry room good.

bed was comfortable, room was clean, friendly staff, ample parking

parking lot was full -we actually got last place -checked in 9pm

the parking was free and abundant

shade broken on window couldn t block parking lot lights

we arrived there were boxes and what looked like bags of laundry in the lobby

able to do laundry. super staff

in re-model mode lacked basics such as fitness center and laundry room

friendly and helpful, everything was really clean and comfortable, breakfast was excellent, laundry room impeccable

although pulling in the parking lot was quite shocking it was in a bandan hotel in front of it that i ve been

hotel has laundry room

room was near the exit, the laundry room and the elevator

kitchenette, wonderful staff, quietness, laundry on premises.

there's a laundry room and a trash room for the guests to use

there's a laundry room in the building

thin walls. unbalanced washer or dryer in laundry and people in hall were very loud.

the laundry room was out of order

laundry room across from room very noisy

is is that in the hotel itself there's no ice or vending machines but they do have an on-site laundry mat it's

there's a laundry room on site

quiet, laundry facilities, staff was friendly and welcoming

there was a nice guest laundry available - clean and accessible on our floor

laundry room free for guest to use.

breakfast ,laundryroom and

had a laundry room fire saturday evening, excellent handling by staff and fire dept, but it kept us from

the laundry room came in handy and breakfast had plenty of choice

also able to do laundry on site very affordably

i used the laundry and that was good

lots noise outside our room with adults and children talking and doing laundry at 2am

the gym and laundry facilities are great

were really loud kids screaming in the courtyard

i went to the bar for a cocktail and they were out of supplies to make several of the drinks listed on the

the gym was too small.

i booked the stay, the website stated that there was a bar, restaurant, and a pool available

was great except we didn't get to experience the bar because it was closed

close to a fantastic bar restaurant called 18 north i think.

cleanness very good parking good

no room service like website states

the staff were all so nice! the pool was clean, not crowded. we all had a great time.

person didn't mention at check-in parking issues related to the reroofing work being done, much of the good

nice laundry and exercise room

big sign in laundry that front desk has change at front desk

the wifi was terrible.

wifi almost not working.

kids running in the hall at night

the pool, gym, and laundry also exceeded expectations

laundry facilities are also very nice- clean and new

great plus indoor pool, free parking and breakfast included

overpriced for a 1st floor room looking at the parking lot

very good breakfast in the morning

laundry facility is clean and put together

self-service laundry really welcome.

were a little unlucky and got room 228 (avoid if possible) which was directly above their laundry facilities

cheerful employee at front desk comfortable bed clean laundry room quiet setting

liked that it had wifi, and that they have a cooking niche attached with a fridge

was perfect, delicious breakfast, great pool, laundry room, great staff, free parking

loved oatmeal bar size of room (2 beds plus sofa bed suited our family of 3

was perfect, delicious breakfast, great pool, laundry room, great staff, free parking

i was allowed a late check out

kids from rooms next to me were so noisy.

had to go to laundry mat to wash clothes, but it was clean and nearby

out in the lobby with some family later that night, and she came and turned cartoons on for our kids

the choices of items for breakfast.

excellent location, frienfly dtaff, decent breakfasr, good wifi

convenient parking

wasn't able to do my laundry i had to return home with dirty laundry' the hotel provided the washer and dryer

clean, location, spacious room, laundry was an absolute plus.

laundry was out of order and desk clerk did not know, so we bought laundry soap and quarters and

the room was big! the beds were very comfortable! loved having a laundry!

the breakfast bag could have been better but this was the best they could do during covid-19.

requested new sheets and they couldn't provide because the laundry service wasn't back yet

parking lot was a little icy.

i enjoyed my stay but i had to clean the spa tub with clorox wipes before using it.

parking more than adequate

lovely staff, beautiful and peaceful location. good hot breakfast

there's a laundry room pool room to occupy your time

cleaner and i asked for extra blankets, but didn't receive any because i was told they are in the laundry

on site laundry was very welcome

smells nothing worked pool out of order laundry out of order tv in room didn t work paid for breakfast which

bar and restaurant

manger is very petty tried to scheme to keep a fifty dollar deposit such a disgrace

solid wifi signal, good throughput, was very usable.

no remote for tv in gym and tv on treadmill doesn't work

large room, quiet location, and the wifi worked well

staff was very friendly and accommodating. love the fact that they are pet friendly.

no spa, no detergent for laundry available

big room, nice breakfast. good facilities including pool laundry and gym

really didn't like the fact that the laundry was out of order very inconvenient

like to go back again when breakfast opens and when the pool

we love going here the kids love the pool

a two-week vacation staying at bnbs and inns, so it felt great to be in a spacious hotel with a laundry and

was clean, breakfast was good, laundry was clean

she was in the laundry and returned with a bin of towels

i loved that it had a laundry room

it did not look or smell good, so we decided to not even try it with kids

would have liked a room closer to the elevator being that i traveled with kids

the location is good for kids.

pool, jacuzzi and small fitness, all fine

my son enjoyed the pool with friends we traveled with

the bathroom walls, toilet paper holder, bathroom floor and kitchen counter were dirty

laundry facilities on 1st floor

the room was amazing also with the kitchenette and entertainment set up

listed for the pool including 9 people limit and an adult must be in attendance to supervise kids under 16

very nice, nice pool, well equipped gym, good breakfast

breakfast had some nice options, especially the mango water and the cheese omelet

fact there is one elevator and one laundry room in one corner of the entire property was the only short coming

room did not have a luggage rack, or dirty laundry bag, and the gym had no wipes, water, or paper towels replaced

nice rooms and a guest laundry available

there was no closet, no laundry bag, and the place looks like a roadside motel.

was delightful, offering suggestions on what to do in the area and where to dine quarters for laundry

drinking water in the room , complementary facilities when we are staying more than a month like laundry, water

there was no laundry service

24 hr cereal, juice, coffee,hit cocoa. free laundry,yeah!

in-room microwave (so i can heat up a frozen dinner from a local supermarket), self-service laundry room, and

only thing o don t agree with is the cost of the hotel rooms and the fact there is no swimming pool open

ask everything separately, for example we had to come to the reception three times asking about laundry, than

wanted to get some room service but i think the restaurant was very busy and overwhelmed that night

bar staff friendly as i needed a cold beer after a long drive

the room service was delicious at great value

no wifi and rooms could be updated .

pet fee is $150 whether you are staying one night or five

excellent civilized buffet breakfast. modern spacious suite. easy access location with a car.

we loved the size of the room, and although we didn't use the kitchen, it was nice to have a full size refrigerator

rooms were comfortable and spacious, and included a full kitchen and sitting area

well appointed, beautiful design, courteous staff, breakfast included

no chair; ants around sink; incomplete clean replacement laundry - requested from front desk.

the linen had food stains on it due to my grandchild but definitely be cleaned with bleach and laundry detergent

good location, and had semi-truck parking.

it had all the basic needs to stay for a couple of days and they offer free breakfast.

a fair amount of walking to parking. only one restaurant nearby

when i first arrived the morning staff were in the laundry room smoking pot near my room

laundry and location

nice parking lot

i didn't see a gym

closed, gym closed, elevator not working, carpeting not vacuumed, tub gross, chipped pint, uneven floors in

safe location, laundry and vending machines in lobby, lock safe in room, great basic comfortable stay

quiet, lots of parking

breakfast was continental (muffins, cereal, juice, fruit cups)

location pet friendly

grab and go breakfast was adequate, spinach quiches were great as were the bacon, egg, cheese biscuits

comfortables bed, laundry, friendly check-in, parking space., breakfast.

didn’t have breakfast

the big minus - no working wifi.

the breakfast wasn't too much to pick from

con works great, beds are extremely comfortable with a great selection of tv channels also the wifi works super

we utilized the laundry facility which was convenient

i miss it having a basic laundry bag 3

my kids loved james

short amount of time allowed in the pool however, i understand why the rules are put in place and the staff was

with great service from the moment we were picked up by the airport shuttle until we were given a late check

have a laundry

but overall, thankful there was a laundry facility

paper peeling off the walls, door banging at the adjacent laundry facilities all night, loud, clunking bathroom

the pool was closed already (which was not indicated when booking) much to our and the kids disappointment

i had a view overlooking the pool roof and highway; i would have preferred the water.

gym was closed

easy access to main roads. plenty of parking. close to our travel path.

pool and jacuzzi is small but my kids enjoyed them.

enjoyed the hot tub and pool

the pool wasn't in service. it was kind of the main reason we booked this location.

and breakfast area couldn t have been any cleaner, i was very impressed staff was friendly , laundry room very

pool, gym, laundry and good breakfasts

great to have self serve laundry on site

pool, gym, laundry and good breakfasts

pool room was about 85 but water was cold for the kids

laundry room was not in service and i really needed to clean my work clothes for the next day

the laundry room wasn't active for guests

we ended up staying 2 nights due to being snowed in and roads nor parking lot not plowed

didn't even end up staying here because when i arrived the entire parking lot was a young teen soccer game, and

of parking

having laundry machines on site! the pool was great. cookies in the afternoon.

great breakfast. clean room. the pool was great. good to be able to use the guest laundry.

so clean laundry

for late check out until noon was approved

continental breakfast was great for kids.

was friendly and efficient, and facility had many features that are not always available like a laundry and

we made use of the guest laundry

no laundry bag provided for dirty clothes

the laundry area and gym were clean

was great that they had a laundry room

love the facilities- laundry had a pool sauna and very friendly and helpful staff

would have liked a laundry option

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

staff, breakfast, parking, location to west point were great.

the breakfast was ample, good, clean and the staff was pleasant.