for room infront swiming pool area due to my dissabilities and found out gate locked have to walk around even

too much noise at 2am in the parking lot and people run down the halls and load music

there s enough power outlets and private parking

secure parking

pool was closed

the wifi didn't initially work, but staff fixed that

the lobby bar/restaurant looks out to the pool with a miami feel to it

pool was being repaired and we were not told this before our stay

we had a room right to the pool area and it was fantastic

definitely coming back on warmer days so we can enjoy the pool area

the room was big with a table and chairs, microwave, tv & free wifi and they had warm shower water

location was good and quiet , the people were kind, the parking had a security and gate locked at night so the

the security guards would close the car gate in the evenings so my kids could play freely in the parking lot

the laundry room staff was great...

gym was terrible. bar closed at 10 although it said it was supposed to close at 2am

i also think the food on the room service menu could be better

pool is nice pool was very clean staff very helpful location security makes you feel secure and parking is very

gym was terrible. bar closed at 10 although it said it was supposed to close at 2am

good parking, safe, location.

no hot water, no good wifi signal at room

respect the health protocol very punctually, in all departments including the breakfast area,which gives us a

we had an early departure a half hour before breakfast

allowed us to park our truck on site while we were away for 5 days for free

good location in the city and the swimming pool

weee very loud groups unfortunately also our pizza we ordered was undercooked and when we got room service they

the airport shuttle operates on an absurd schedule

pool was perfect for the kids entertainment

parking

not did they find it anywhere in laundry

secure parking with watchman 24/7

secure, covered parking across the street

room advertised a suite with kitchenette, but there was only a fridge and microwave, with no cooktop or dishes

we can t get the free breakfast and was included in the packet

didn't try the breakfast cause we had to get too early for the flight

wifi was very poor in my room and i had to buy international roaming which cost me more than if i

gym needs upgrading

bed was comfortable and pool was nice.

good place and the parking lot was very safety.

very nice interior pool area with oversized jacuzzi

felt like gym shower,no washcloths or hand towels, no tv channels programming list available, no laundry room

nice and clean , secure parking lot

employees are very good and the hotel is pet friendly

no room service on alcohol

could not bring a drink from their bar up to the room

in the rest areas they have they only permit drinking water near the pool not even juice for the kids

entrance to parking lot was closed in the morning so it was inconvenient to go around the hotel to leave

room didn t face the pool/courtyard and the outer rooms next to the road are quite loud, especially since the

hotel had nice private parking areas just opposite the rooms on the ground floor and first floor

daily room service is fine, 24/7 guards are nice as you can just leave your vehicle alone without worry

the gym was good, breakfast was good. it was clean.

also shuttle to airport not frequent enough to make use of it this past trip

service was amazing, the breakfast buffet was exceptional

was good rooms are clean the parking lot is safe, i had a good experience in this hotel staying with my family

room service was amazing, the breakfast buffet was exceptional

the hotel has a nice pool area and kids pool, and provides food and drinks service outside

pool not heated

breakfast chef very friendly, will definitely stay there again

amazing, very clean, excellent service and love the pool

great location, has a gym. great restaurant, beautiful pool. very clean.

parking for restaurant

i like location, avaliable parking lot and restaurant

parking

the wifi sucks

not enough parking space for all guest, you don t always get what you see on pictures

safe parking. in-out front desk, never any problems

minisplit dripped water all night long and wifi channels were subpar, only netflix seemed to work

the parking is secure and the room is quiet and clean

wifi i had on my trip, it constantly through me out on all my devices, very unfortunate as it made

on saturday room service called my room 6 times to see if i wanted anything

pet friendly mexican hotels don t usually low pets

the pet fees are not friendly at 300 pesos each dog.

wifi was hit and miss

coming in very late so i booked this hotel because it was on my route, it was one of the only pet friendly hotels

parking for my motorcycle

good breakfast for kids. great location. i will stay again in future visits.

good breakfast for kids. great location. i will stay again in future visits.

parking beds cleanliness

great room with a pool. super clean and well taken care off rooms

pool area was beautiful,staff were lovely

another thing was the pool and the pool area is very nice

the beds are hard, the pool really dirty, no iron, we asked for one, really basic the room

and bad image quality(cable installation), very noisy a/c unit and we didn't have time to use the pool section

pool is big and very clean

wifi didnt work and the reception lady was kinda rude, also she gave me a room that was already

laundry the wifi was very bad the maid never washed the coffee machine the safe box was closed;

even the laundry matt was fun to wash clothes

no room service with food past

pool cleaning was sluggish and the opening times could often not be met especially in the morning,

location, the restaurant and parking was satisfactory

laundry service need attention

told me i didn t have to pay for express laundry because they were late with getting my clothes back thus,

breakfast wasn't included; after it was included in the reservation.

i enjoyed the gym near the pool and imagine it would have been nice to enter the pool if it had been warmer

that their pool and jacuzzi was out of service but we understand that it was due to the pandemic

breakfast 2 mornings in a row

lounge/bar area is not open the last two times we have been there

i really liked their free parking underground, the free breakfast and the gym

old facilities - other in the area are newer and for the same price- price didn t include breakfast

8 but i have not seen the swimming pool

was very friendly and helped me with my luggage and parked my car because there wasn't much parking

room service was available 24/7 and was equally good at 2:00 in the morning

charged me for my breakfast

rooms full of dust and old air conditioning, terrible breakfast service, poor gym.

did not have breakfast, but the dinner was very good.

arrived late to the airport and within minutes they had a shuttle van there to pick us up

new property. clean. good gym.

brand new hotel. excellent gym.

it was clean and comfortable. and near the airport with free shuttle transportation.

location was good, the free shuttle to and from the airport was a big plus, the breakfast was outstanding

one man entered the pool in his underwear while we swam with our 5 year old son

parking can be a problem if full.

room was spotless and there was a secure parking lot

rooms, friendly staff, buffet was good, and the small bar has decent priced drinks

all the service, from the check in to the room service

were in a room close to kitchen and laundry area

gym & pool. rooms were great.

the bar was close at the poolside on sunday at 7pm that to me was early it should at least be open till

the bar in the pool..

the pool was also very nice

pool and workout are was welcome

the location, parking and the staff

secured parking with a security guard all night. felt our vehicle and bicycles were safe.

safe, secure parking, restaurant onsite.

the easy access, good parking space, the attention of the people in the restaurant.

great to have laundry facilities

i don t usually eat breakfast, but it looked good

the outdoor terrace and pool, also good breakfast

really good buffet breakfast.

the breakfast was delicious

better breakfast

good breakfast!

horrible breakfast but great service and clean.

breakfast area was a bit messy, previous guest leaving food on tables and there was not personal

breakfast included with a small but basic selections of foods, as people that don't eat meat we

breakfast good

also the breakfast is good

they have breakfast included

clean & good breakfast

spotless. nice breakfast. staff was very efficient and friendly.

easy access to the laundry room and the gym

the staff and pet friendly

i was also impressed with the full cocktail bar in the lobby

sewer smell in the lobby area, large fee for having a pet

would have loved to see bacon at the breakfast bar