laundry facilities are a bonus for unexpected longer stays

clean and friendly, laundry facilities were great.

and comfortable room, laundry facilities, pool and hot tub

family enjoyed the pool

room was standard without a kitchenette that i booked and i did a food mail order for the weekend (easy cook

laundry facilities had limited hours, recommend 24 hour access.

pool, waterslide, hot tub, breakfast, room, staff, laundry room, free parking. excellent value!

great hotel. clean, modern, quiet, great hot breakfast. would definitely stay there again!

and the wifi was great

love the breakfast and the kids enjoyed swimming

everything from the food to the gym, laundry, room and staff. nothing bad to say at all

lovely young woman on the front desk helped me with laundry and local information

incredible, free laundry facilities, stowed luggage after check-out until our time of departure

parking too crowded

everything. friendly staff. comfortable beds. clean rooms. good breakfast.

fruit or veg with breakfast would be healthier, no laundry for guests.

checked us in great attitude guy checked us out went in at 5am to checkout and was sleeping in laundry room

our room was next to laundry and/or storage room and there were carts going in and out of that room till at

parking lot could be better lit for nighttime

room service was excellent

host was friendly and they have a laundry machine ( coin laundry for a quick wash and dry ) specially if you

love that there s laundry in the hotel, big bonus! bedding smells so clean! beds comfortable:)

it s quiet- no little kids running up and down the hallways

what can a mother and 2 kids do overnight (we just needed it to sleep) that would incur any cost

would recommend ,restaurant and bar in motel

for the dead fish in one of them, oops) room service meal was quick, efficient and delicious laundry room was

laundry facilities and swimming pool available as well as a business centre to print paperwork for

self laundry service was available for reasonable price

ordered room service, they forgot one meal, and never thought to bring cutlery

breakfast in the restaurant the pool the play thing for the kids the work out room everything overall was

was very clear and comfortable, plus the room service was excellent and very tasty chicken burger with crispy

to front desk to request late check out

the staff in the front desk, the bar tender . everyone is sooo friendly

approximity to airport hotel restaurant and room service

to airport with shuttle to take you there

was allowed a very early check in which was perfect for us

only stay at the grand when we fly - extremely convenient and clean, and when the bar is open they always have

no electricity kettle. had to call the room service to bring hot water flask.

wifi connection had unnecessary steps for today's age

bar of soap was left in the shower, mattress was stained on the left hand side, only one big towel

good services, attencion, staff, clean rooms, fast shuttle to airport.. good place to stay

near the airport, offer airport shuttle service

my bathroom was not stoked i don't think very clean dirty bar soap with hair, one towel and fce cloth

the hotel itself, staff friendly, gym was clean and organize.

cleanliness and good taste in the rooms and common areas, the best gym i ve ever seen in this type of hotel

the room was fantastic and we wished we were staying longer. and got laundry done!

pool. laundry. staff. breakfast. secure elevator

how clean and pet friendly it was!

pool was boring, no tube slide, fountain, etc

enjoyed the included breakfast, and that it was different breakfast each morning

laundry facilities, meals were good

the pool was nice

the bed was cozy. my 4yr old enjoyed the pool so much.

i liked the indoor pool.

the restaurant was closed. parking lot is very small and cramped in the front

i liked that there was a guest laundry

finally at night i walked down to the laundry area and found a blanket to take up to my room

the ladies in the bar area are wonderful

kids enjoyed the pool

too many kids in the pool need to extend it!

get a functioning restaurant. more efficient laundry.

pool, the laundry, the breakfast

coin operated laundry was convenient, but they only have 2 machines, so be sure to reserve if you need it

no laundry available, it was all booked

included breakfast make hotel stays a lot easier with kids

would have appreciated a laundry bag being available in the room

they also have laundry, gym, and a pool

hotel was quite got a good sleep. laundry was open 24/7. washed our clothes

there was laundry available, vending machines, we were accomodated at a higher floor which we requested

no housekeeping, no swimming pool, no laundry ... b/c of the pandemic

shuttle service arrived on time for trip back to airport

could not log in the wifi into my phone

wifi access was horrible, it took me an hour to have access

pet friendly we appreciated that the flooring was laminate and not carpet

nice breakfast comfortable bed

rooms are nice, breakfast is mediocre but it s still free

did not have the opportunity to use the kitchen but if staying longer, it appeared to have everything i would

the kitchenette was great and the hot complimentary breakfast was great as well.

didn't have breakfast, the beds were too comfy haha, so i missed it

it could be moved so that it sits in the open area between the kitchen and bedroom area

and couldnt get clean towels bc of the fire in the laundry

to loud if your staying poolside, hardly got any sleep as kids were screaming in the pool at 7am

dissatifying was the children in the pool area that were 100% unsupervised

loved that the pool was open late so after being put for the day

no room service when it was busy and yet when i went down to get the food there was two tables

laundry facilities

no laundry facilities

no guest laundry

the gym is fine but has no elliptical machine or cleaning supplies.

we ended up at the bar and enjoyed the wednesday night poutine special

laundry facilities were convenient

laundry

the suites are well-equipped, and there is free on-site parking

location, room and breakfast

breakfast and location

super friendly and accommodating and free laundry

breakfast was ok. hashbrowns were a little dry

staff, clean facility, clean rooms, comfortable beds, great continental breakfast, and have parking available

green flashing light on the ceiling from the wifi modem is very bright

nice room, great breakfast. didn't have time to use the pool

parking lot is cramped and the set up is weird, hard to find the exits not very accessible

great gym, would stay again

no pool towels

i was charged for the pet fee which was expected but also wanted $250 hold which was not dictated in website

did not like that my main reason for booking that hotel was that it had a hot tub and pool and just to find out

bottles, tv was small and not smart tv, parking was cut off due to construction next door, no laundry onsite

the room was next to laundry room, and would shake the table and light and noisy

my room was on the 1st on the and it was loud as it was v closer to the laundry area.

room right next to housekeeping laundry so it was loud, they ran out of hot water for one day, no laundry

pet friendly but only on smoking category rooms

noise if the laundry room fans outside our window

can do laundry 24 cuz if u didn t pack enough and how i had to stay another night when i only booked 2

hot tub spa not working last two days

like everything the service and pool

it wasn't that big and but it was kind of deep for my kids

very good gym, swimming pool and coined laundry

i was able to do my laundry in the building, which was very convenient for me

very good and friendly reception staff specially jas, the shuttle staff all are great

kitchen staff breakfast are very helpful and did extra mile

the room was spacious and clean, the breakfast was plentiful. the kitchen was well equipped.

no laundry room!

a laundry room !

no laundry room.

room was great, excellent breakfast buffet, lounge, pool, waterslide, ample parking, short cab ride to canada

and it won t be the last but there is an awfully large amount of noise around bed time with kids running in

my kids swimming.

the pool was clean and fun, though slide was only a bit with my older kids, too fast & dark for young children

new, clean, great breakfast, helpful staff, pet friendly, close to retail area.

the parking lot should have better snow removal

pool was awesome, great fun for the kids

laundry facilities

suite was very nice. comfy beds. nice pool and very good breakfast.

small party with his friends and i love it that they were able to enjoy the bonding including the pool

breakfast was nice

facilities are impressive, especially the pool which the kids loved

special bonus was they through in the hot breakfast

until we got there, pool was shut down and that was one of the reason we booked there for the kids and also

pool & hot tub were welcome after a cold day

cleaning the pool monday mornings

was no hotel guide in the room; the room service button on the phone didn't work; we waited several minutes to

room was not clean (bins not emptied, in the bathroom only the sink looked clean, towels smelled laundry detergent

the room was directly over a bar and i was subjected to loud music until the early hours of the morning

if there was no vlt s and bar was closed, they wouldn t get so many drunks

all staff are indians and very helpful from reception to room service

people in the bar adjacent to it. are shady and r a pain in the butt to say the least.

laundry cost money and had a closing time

great bar in hotel with 4 pool tables, many tv's, slot machines, and great service

breakfast was good

the breakfast is excellent, a lot of variety

loved the breakfast, the staff was really nice about changing our room to a double bed, room was clean and

elevators are terrible and the laundry machines need to be replaced as they are moldy.

in addition, the laundry did not work and i heard several people tell them that their air conditioners did not

laundry machines smelled of mildew, wouldn't accept loonies, only

free parking, no pet fee, really soft towels, really quiet

the washroom was dirty got tired of complaining i don't think im gonna stay there the noise of kids and adults

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

hotel was in best location, clean, with good and helpful staffs, the facility and pool were excellent

my kids loves it

kids like the swimming pool more than shopping

with 2 little kids makes it super uncomfortable

air circulation in room crap room service unfinished interior no fridge the most basic of cable

wifi was terrible, tv has barely any channels like this hotel isn t even trying to be good

are incredibly comfy and the gym was clean an covid friendly

checking in and out went smoothly and the best thing is that they are pet friendly

wasn't working and wifi isn't the strongest

cleaning and laundry room staff very polite

doing my own laundry was too much

laundry facilities not working l no robes in room, elevator down upon check out had to carry heavy

laundry

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness

we appreciated having laundry facilities on the premises

not enough washing and drying machines for doing laundry.

and helpful particularly the young ladies on reception that were so helpful whilst using the laundry

coin operated laundry came in handy

great to have a laundry facities on site

service laundry on weekends

the restaurant and bar should stay open later.

everything absolutely everything the restaurant the bar the breakfast the pool....

the room could have been a bit more spacious. wifi signal was very weak.

gym, pool facilities need updating

we used the laundry and that was cheap and easy

onside laundry very handy addition to facilities

handy laundry facilities and secure bag storage area

great breakfast and laundry facilities given we were taking a break from a cross country camping trip

slightly tired, slow lift. laundry room, while useful, could do with a bit of a clean

room was extremely clean, the bed absolutely comfortable, ordered in room service and it was fast/delicious,

t told the pool was closed for repairs, we had brought kids with us and got up to the pool floor in our

the pool was under construction

plus the nice swimming pool on the 10th floor with a wonderful view of

nice gym and equipment

are travelling through canada and i'd have welcomed a laundry

a $15 surcharge for a $1 throwaway laundry bag that no reasonable hotel would charge anything for earns a 1 star

laundry service seems to me too expensive

hallway is warm, gym was small

like a hotel with a bar especially during a winnipeg winter

only an in room bar fridge which couldn't be used for anything else

there s no room service either

and i do like room service which many hotels do not have

beds aren t great and i was really annoyed that the bar wouldn t accommodate us or even allow one takeout

restaurant and spa was closed monday

was close to laundry facilities

pool time was great because we were still able to go for a swim even though we checked in at 7pm

the pool very kid friendly and clean

staff was friendly, pool area was great for kids and the rooms and hallways were clean.

the restaurant food was pretty good and the casino lounge was fun

the bar and game room were excellent &

kids were running the halls at midnight, didn t get the best sleep, thin walls could hear the

i had trouble connecting to the hotel wifi, but the reception clerks, supervisor

have liked a grab bar by the toilet

couldn't get the wifi to work, but friendly staff helped me out.

hard bed, no laundry, uncomfortable desk and chair

parking

great location. my nieces loved the pool.

the indoor skimming pool

denny's and a bar are attached to the hotel for food, also a tony roma's within walking distance

laundry facilities were available on site and the staff provided directions to a local laundromat

when no extra service is required for the second night ( laundry & bedding) does not sound like treating your

we were told there were laundry facilities, but they didn't mention that it was in another building across the

checked to see if room was satisfactory and was very helpful with an urgent laundry issue

the kids loved it

laundry was reasonable hot tub and pool were very nice and our room off the pool area was nice

on site bowling and laundry

a well-lit desk area separated from the tv area, a built-in night light in the bathroom, on-site laundry at

facility had lots of things to do, pool spa and restaurant and a lounge and laundry.

pool area was attractive. laundry facilities continental breakfast was satisfying

no laundry

convenient location, good value and good pool for the kids

i liked that it was pet friendly. i liked the friendly staff.

when they closed the pool for maintenance it meant the gym was also inaccessible, disappointing.

kids said pool was very salty or too much chlorine the both had coughs afterwards but they inhaled

they are putting in a new laundry room so when we came in there were some fumes in the lobby

a new laundry mat is being built - this will be an additional plus

very strong smell of the laundry detergent for the bedding and towels

bed was awesome, there was a band playing on friday and saturday and the bar was cool

inside there is a lovely dining room, a bar/pub with live entertainment on the weekends and 24 hour front desk

laundry facilities, and breakfast was quite expensive and not that great

the convienance s it was close too and the casino and altos

parking was kind of far and there was a storm

it was near the a mall, theatre, restaurants and casino

proximity to the casino

in the place except that some of the reception guys were't so friendly i failed to do my laundry because i don

laundry ( although it costs 9$ for a full service: 3$ for the tide, 3$ for washing machine, 3$ for

a bit noisy with kids running along the corridor

stayed in 1 br king bed that has full functional kitchen

parking

we loved our huge and modern room, swimming pool, and on-site laundry facilities.

there were laundry facilities on our floor which was a plus

breakfast was great! the gym was great! room was amazing!

and it is pet friendly and pool is great, my kids enjoyed

could have been designed to be a little bigger wet bar could have had small sink so you would not have to empty

the kids pool should be warmer too

waterslides for kids and the restaurant was good.

lots of kids having fun while i was there

the pool needs a good cleaning!

kids waiting in the car impatiently

no laundry generally the rooms and all seems older

(like a wet laundry that is not dried well) there s no free bottled water

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

laundry service

good selection with breakfast buffet

also, the hotel has laundry and fitness centre, required for a family

there was a kitchenette in the room as well which i'm sure would be useful for longer stay, nice to have fridge

was closed because the machines are not working the swimming pool was also closed there was no room service at

staff was friendly and helpful with parking

parking is not big enough

car park often got full at night and had to hunt for parking

good location with access to the freeway and retail. restaurant and bar on premises.

the attached bar was a nice amenity and reasonably priced compared to other hotels i ve stayed at

clean and pet friendly

wifi at fifth floor was horrible

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

the hotel even has a laundry you can use

the laundry room has sewer smell

no laundry service active sat and sunday

the pool is clean and the hours are good

did not like the wifi connection process, especially the requirement to join their loyalty program, but the

it also had a nice indoor pool, and parking was free

close to a go station and there is coin laundry onsite

guest laundry was great and fast wifi

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

great location, close to the airport. laundry facilities very clean and machines worked well.

relaxing atmosphere, free parking, there is also a laundry room in

then the property said they would check with the linen/laundry staff

had stayed in same hotel in kingston, on for a few days and enjoyed breakfast there

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

the breakfast was also delicious

modern, clean, great pool and gym. definitely stay again.

a pool, a fitness room, laundry room, a restaurant/bar

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

loved the layout of the room and the fireplace

location plenty parking great room very spacious with large jacuzzi thoroughly enjoyed the

clean, comfortable bed, free laundry

laundry facilities were complimentary

unsupervised children in the pool were shouting so loudly it was unpleasant for other guests (and i'm a primary

the bar was kinda quiet

wifi could be just a little less complicated to connect.

location is near 401. kids had a great time

pool and slide was awesome. room was very clean.

water slide was awesome! kids had a blast.

the best experience good gym friendly staffs

wifi reception very poor, cannot use it for work

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry procedures, not customer friendly.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

laundry room can have a little device to pay with card or with tapping.

guest laundry onsite if you re staying longer

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

was nice and spaceous, free parking around the hotel

we had a good experience, kids had fun, swimming pool was good

small but very well equipped gym

clean rooms cute kitchenette big space

the night, all outlet powers were down, except ones in bathroom and kitchen

gym facing swimming pool- think about it!

front desk staff had no information us about the pet charge

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

location, new property, comp. breakfast and good selection, free parking, staff friendliness

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

pool was nice but strongly chlorinated

getting to onsite parking lot was awkward.

the guy that checked us in late at night and d breakfast staffs all exceeded my expectations.

friendly staff, the convenience of having a coin laundry and a convenience store

restaurants below were closed, pool closed, atm didn t work, laundry closed

laundry room for the hotel guest need to be separate from the public

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

appreciate having free wifi & parking

our room was large, clean, and most convenient pet friendly

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

the location and the gym which is small but has essential equipment for exercising.

the rooms were slightly small for 2 adults and 2 kids but still managable

didn't work, couldn't take a bath because the plug was missing, very weak wifi in our room on the second

we did take advantage of the workout room and pool-spa

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was

also the lady at the bar stephanie made the best margaritas

the restaurant staff arranged for our kids to eat free anyway

the airport shuttle was on time and very quick

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

wifi in the room was an issue, staff on reception tried to assist but it still wasn t great

no outdoor space for young kids.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

facilities, wifi not working

i enjoyed the gym and the treadmill.

just the pool a bit small

no laundry bags

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

great laundry room!!

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

location designated smoking area trash room laundry

likes the conscience of having a vending/ laundry area

spending hours at the laundry mat to ensure items are safe to bring home

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

surprisingly memoriable wifi number (each room number + name) never saw in anywhere

poor wifi

easy to get to. appreciate all the things in the room for my pet dog.

the room provided us with a comfortable and pet-friendly environment

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

my husband enjoyed the pool

location, car parking, and wifi

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

the clean room, amenities and the complimentary laundry room for guests

the laundry option is another one

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

are free laundry services and for the location was good breakfast was very good with a good selection

there was a laundry room which was free to use - great for families with young children

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

professional staff, shuttle driver very professional, everything at the hotel was excellent.

it was clean, had amenities like the pool and gym

and told her were only 2 me and my husband and she asked me again how many kids

the breakfast food. no laundry machine (self-service) which is cheaper

location and shuttle service

previous evenings room service was pleasant. to my knowledge there was no breakfast available.

i liked the spa tub. it was relaxing

kids being allowed to sit at the bar

laundry at the basement

the room smelled clean - like fresh laundry

location, airport shuttle, restaurant/bar

location great, room comfort - especially the bed, friendly and helpful staff, good bar and restaurant, coffee

very clean room friendly staff gym facility not the best, but has the basics and it is clean and large enough

very friendly staff and they had a laundry which was great.

the common areas such as laundry, pool, and breakfast area were fine too

there is laundry onsite

one of the two laundry machine sets doesn't work at all

friendly reception staff. great facilities including gym and pool.

nice pool - kids liked it a lot

free shuttle from airport

staff amazing, clean room, gym and pool

good gym and pool and decent if pricey food

lots of noise from the bar and kids running around

and the laundry room very useful for a 5night stay

pool & laundry facilities were closed although no mention on the website

our room was next to the laundry but we heard no noise at all

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

they have a laundry room and we managed to wash all of our clothes for a good value

that they had laundry on site

able to do my own laundry

gym, laundry etc. everything we needed and then some.

we made use of the breakfast, laundry

good to have gym and laundry facilities

laundry was left with tags for laundry in the room and it wasn

i wish there was a hot tub and laundry facilities

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

was next to laundry room-machines were noisy in the morning

the hotel has a laundry room for the guests to use, clean and well organized

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the cleanliness and comfort was fantastic. the great laundry facility was convenient