garbage was packed in the laundry room area all week and the floor was filthy

the pool room was like a sauna, but my child loved it!

the sofa bed was so uncomfortable for our kids

needs semi parking. perfect because it s close to freeway.

nice location, parking and room

pool was empty , bathroom had a torn up walls, minor things like no do not disturb sign or laundry bag, remotes

location. employees were very nice. breakfast was very good.

the breakfast was good. thank you

it's pet friendly, has good staff and it's close to places like the lazy e and downtown

yes the breakfast was lousy, eggs were awful.

laundry was right outside our room

there was no breakfast. they had no change available for guests laundry the pool was closed.

of our stay there was nothing we was disappointed in, i did do laundry and had to climb stairs

great breakfast, clean hotel, very accommodating and the staff was very helpful and friendly

the pool was closed and that was the main reason we booked

no laundry facility, pool closed

the laundry facilities were not available

the pool wasn't open

pool is always closed

the mattress was lumpy and the pool was out of service.

didn't have linens for the pull out sofa, was told to come back in an hour due to laundry being done

so we went to our room got our laundry, go to the laundry room and the dryer is out of order

pool was broke the laundry facility was out of order and way to many dogs stay in the property im highly allergic

guest laundry out of order

need darker shade on window because of parking lot light being bright

i don't have time to use the gym but the indoor swimming pool doesn't seem like attractive.

location, breakfast, cleanliness, and quietness.

cleanliness, the location, the hot breakfast that was served, the refrigerator, and microwave in my room

the free breakfast is good too

breakfast was great

the pool was fun for my kids. i liked that they accommodated me and put us on the 1st floor.

the pool was fun for my kids. i liked that they accommodated me and put us on the 1st floor.

lots of choices - coffee :) pool was a little small - but perfect for a couple of little girls looking to burn

pool area and exercise room were not well maintained, but served the purpose

love the breakfast, i been to hotels that the breakfast was trash but this is the first i like in a long

the breakfast was very good and offered a variety of choices

breakfast, rooms, cleanliness. courteous staff

good location, good breakfast

very clean facility and well maintained. excellent breakfast.

kids loved the pool very clean and comfortable breakfast was good, the staff was very friendly and welcoming we

also, noted garbage piled up at multiple exits, the laundry room needed cleaning and the hall carpets were

lighting wasn t good at all and laundry soap was supposed to be available at the front desk but it wasn t

the vending machine was helpful and i could do my laundry

loved the huge indoor pool

we had lots of pet hair in our room when we arrived so that tells me they didn't clean very good

laundry on site, staff is sweet as can be

pool enclosed, dim

the only thing that could ve made my experience better was a hot tub @ the pool area....

handicap parking was the furthest from the front door - really no excuse for that

parking

i arrived, i had to stand and wait for a receptionist as they were doing their laundry (another guest told me)

new building did not have a laundry room

access to laundry, and fridge, and shower was also nice

room, friendly staff, great price, laundry room available on site, but most importantly was the security of the

safe location, cleanliness, on site laundry, price and friendly staff.

great laundry facilities

however there is not a change machine in the laundry & front desk just had $5 so that's a possibility

room was on the first floor, right between the lobby, a laundry room, and am outside door

laundry coins . try to change the laundry coins to a card machine

convenient laundry room, rooms are very spacious and updated, the bed was amazingly comfortable

our room had a strong smell upon entering. it smelled of old, damp laundry.

were a ton of loud screaming kids at the pool running jumping and splashing

love it the kids love it when we travel we stay here

my kids loved the mirror in the bathroom (it lit up all around it

my kids found lots of hidden things i threw away

or return no discounts at all ,, room service was nonexistent,, no vending machines at all ,, laundry room was

laundry facilities

wasn't given a wifi code, wasn't even a phone in our room to call front desk

there was plenty of parking. i could see my car from my room.

liked the location, privacy, and the wifi

laundry room under repair

and they even have complimentary laundry machines

free laundry facility

breakfast offering could have been better

rooms were very clean lots of towels the pool was clean and warm very nice the breakfast was awesome lots of

laundry room was in a different building on the 2nd floor, and it was really hot

i needed to do laundry as we were on a road trip and it was absolutely hell trying to get quartersud83dude1e

i liked that it was big, the rooms were comfy they also had laundry and ice!!:)

saud i needed to come pay again since i did not check out at 11:00 even though i paid the pet fee for both

pool was open

has wifi, hot breakfast, and workout room

breakfast was good and the employees were kind

nice courtyard with pool. good breakfast nice staff

longer pool hours

the property was clean, in a good location and there was plenty of parking

the smell in the laundry room

there is also room for semi truck and trailers for parking, as long as you can get on the driveway

no wifi

wish pool worked

rooms were supposed to be non-smoking

wifi was intermittent and unstable with a poor connection

every layer either had someone else hair or huge stains, or cigarette burns and it was a non smoking room

ice not cleaned in parking lot

staff was friendly and the parking lot was easy to get in and out of

good job of updating / decor. very good layout, good wifi service, great bed.

didn't like the fact that there were not any options for guest laundry

on site coin laundry - we were there for basketball tournament so it was inconvenient to find an off site

s a small thing, but having the laundry bags in the rooms was something i missed

there's no place to do laundry at all

the pool was horrible didnt swim pool was green and nasty.

free laundry

staff has been great, laundry is free which has made my extended stay better

great location, excellent price for value. free do it yourself laundry.

.nice size. beautiful kitchen area nice breakfast

outdoor swimming pool, nightly eat, meet and greet during the week, fantastic location, the full kitchen, very

parking lot was trashed, lobby over 90 degrees, first room booked found bugs on mattress and

there was construction so therefore no pool or spa but charged the same price

pool is out for right now

a wreck from a broken patched tub and smears on the shower walls to the massive potholes in the parking lot

the pool was cold and no spa

the laundry room was available and worked well

left for good also the lights went out in the bathroom in the room and there was no light in the laundry room

when they fiinnaly give me a room it wasn't any sweet it was next to the kitchen/ laundry room on 1st floor

simple to navigate and access, ample and open parking, easy to unload vehicle to room

good breakfast options, clean room, easy check-in, plenty of parking, nice pool.

there is a swimming pool, hot tub and fitness room, also a laundry room

when i needed to do laundry they were out of detergent and the front desk didn t supply any

the fact that there is no guest laundry i mean how would you expect us to swim in the pool and not able to wash

was not overwhelming, only 3 floors and had good parking

pool and the breakfast

my two grandkids with me and they enjoyed the indoor pool

good enough little gym

parking was a little cramped

there were some not so great people in the area. someone doing drugs in the parking lot.

nice clean hotel , great pool and workout room...great breakfast

no breakfast or laundry

no breakfast included even though there was added charge for breakfast. no laundry.

the bar didn't stay open later.

in the parking lot in front of the hotel, it was a bit

nice location. friendly staff. indoor pool the kids loved. large clean rooms.

a printed piece of paper saying they were assisting with laundry was inside the picture frame

breakfast was good

and your breakfast staff were super awesome

also, we have kids and there was no bathtub in our room (no big deal for a 2 night stay, though)

also, we have kids and there was no bathtub in our room (no big deal for a 2 night stay, though)

there was dirty laundry left in the room they put me in and i moved to another room that wasna

we looked for the usual laundry bag in the closets to use for dirty clothing and there were none

the guest laundry room was closed also

needed to ask for help to operate the coin laundry as there were no instructions and it was tricky

laundry facility was not accessible so the front desk did my laundry

the laundry room was clean, washer and dryer worked excellently at a reasonable price

(points for having a solid gym with great machines

i prefer parking on the side my room is on and it's extremely inconvenient for that door to be broken

of the draw for me; the walls seem to be toilet paper thin and there were 30-40 kids running nonstop up and down

cleanliness, friendly staff, pet friendly

new, spacious rooms that are very cleann. laundry facilities available. great breakfast too !

it does offer a laundry room

we were put next to the laundry room

breakfast

only real complaint is eggs were really salty at breakfast

also, despite the description of in-room amenities - there is a shared laundry and not a private, in room

the laundry room they offered was out of order so of no use, and the room may have appeared very nice

went use the laundry services , the washer worked and when my girlfriend went to use the dryer the coin

heard everything when they were washing laundry. doors were slamming

the laundry room was very small.

the breakfast was very unappealing, the cleaning staff came only one time but my son was napping and

friendly staff, like the free breakfast and convenience store in the lobby.

the breakfast is awesome and satisfying

suite, kitchen, cleanliness.

nice size room, comfortable bed, kitchen worked well for our visit.

cost of laundry also not giving medical rate

noise from laundry next to room 405

nice and spacious, very comfortable. indoor pool was great for the kids! nice staff too!

didn t like that i didn t get to enjoy the room/atmosphere or the pool due to my mom having surgery

the rooms were clean and i loved having the little kitchen in the room - that was a huge bonus for me

the free breakfast was exceptional

my son loved the pool

the provided breakfast was terrific

the pool was closed due to plumbing issues

breakfast was very good except for gravy

we nice to have guest laundry facilities as well

front desk staff were super friendly, breakfast was fabulous

my kids enjoy the breakfast as i enjoy the sleep

new modern contemporary great breakfast

my kids enjoy the breakfast as i enjoy the sleep

it was close to the national cowboy and wetern heritage museum. the laundry facilities worked.

spa tub was dirty, room was next to laundry

laundry and the comforts of home

rainforest ole coffee nice laundry room

the laundry room should be provided with working bill changer

really enjoyed the pool, hot tub, laundry room, a

roof top bar was a great place to relax and visit

the pool was closed for the season.

no fridge or microwave in the room, the pool area was under construction/not open unfinished.

i wish the pool stayed open later.

had a great time with family, kids loved it

asked 2/3 different people about the laundry room and same answers from all was when they feel like opening it

off and put it in a trash bag with your room number on it then you have to carry it down to the laundry room on

it's lincoln inn minus towels ice soda laundry breakfast or door locks

the pet fee.

broken chain lock on room door. wifi didn t always work.

told me that they don't offer that right now because their power was out and they're behind on laundry

the folks at the front desk even went out of their way to help out soccer kids by filling up all their water

the staff is great. parking is easy.

everything was great. the restaurant was fantastic and staff great. bar and bar staff was great.

downside was that it is a 4 star diamond resort and certain things were not available, like the spa but it s

i wasn t too impressed by the breakfast

enjoyed the little gym and the adjoining pool looked nice too.

the indoor pool and hot tub

the breakfast was fine for us nothing hot unless microwaved

unit * room # 311 is in bad need of upgrading * very bad section of town * could not connect to wifi

i was expecting on-site laundry but there was none

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

the wifi was unbearable slow

there was plenty of easily accessible parking

they also have a bar and food menu available till 11pm

no laundry facilities. the grounds were a little sketchy. but no one gave us a hard time..

un the laundry room washing machine was working early in the morning. it is a little bit noisey.

pet friendly and staff is super nice

hour car ride and i chose this hotel because it was one of a very few options that had a jacuzzi/spa of course

convenient, safe parking

convenient location and staff were great. gym and pool were clean and well maintained.

need a kitchen in it lol

parking was tight. and seemed packed. but we managed fine.

convenient location and staff were great. gym and pool were clean and well maintained.

dirty , no clean towels or wash rags. cold shower. used hand bar soap

good laundry facility

laundry on site it is only 1 machine however every time i have went to it it has been empty and

the only thing that s been bugging me is my key card never lets me inside the vending and laundry room lol

and also the wifi completely disappeared on the available connections our second day there

microwave didn't work. no coffee until after 7:30 am. clean room, quiet convenient parking

we had to do some laundry and fell in love with the washer and dryer

did not work at first maintenance had to get it going, laundry room was out of order

couldn t get quarters for laundry machines

booked this place because on the website it offered a hot tub and guest laundry

chose this property based on the amenities listed on the website, including swimming pool and laundry facilities

was clean, but the laundry facilities need ovrhauled if ths's as clean as their bed linens get

the guest laundry room was very useful

breakfast isn t long enough plus you know staying there for two weeks you would think that there

breakfast was really nice

parking area did not have enough lighting for safety

was not a change machine in the laundry room

decorated, spacious room, clean pool and amazing gym

breakfast fantastic, evening get together at the bar was nice and excellent location

room service unless you asked for it the day before

the room was amazing with a great view. the breakfast was amazing

only amenity missing was a laundry room

laundry room

parking was excellent and i didn't have any difficulty having a safe place to reach my car

my card was given to another person so i had to use their room number for my wifi.

small rooms, pool wasn t cleaned out. green and nasty looking.

staff, good breakfast, very clean, plenty of parking, very close to my family & activities

the gym was great, tv in gym wasn't working, but i don't use a tv while working out

were expecting a little more variety on the breakfast bar

was great with the exception of the wifi

outside pool, my youngest son and i love to swim but even in the summer this pool was freezing cold

pool was not heated at night it was broke they said

did not work - grand daughter was playing in softball tournament and had to go elsewhere to get laundry done

2 of our guest weren't provided blankets (one queen bed and one pull out couch), the laundry lady had left for

i used the laundry room which was great as i needed to stay longer than planned

bathroom shower curtain flowed water to the floor, dirty laundry from previous guest found in the dresser

i crab some myself but laundry lady in the back, said come back later to get more there wasn't any small towels

i enjoyed the suite like room with full mini kitchen with appliances and dishes

easy parking for car trailer

the breakfast can be better even with covid-19 restrictions

also, the seats in the kitchen were littered with old food from previous guests on the cracks

good size room with great kitchen area

they gave me a portable heater from their laundry room

the guest laundry services were closed due to a leak

the pool closed. and laundry closed.

the hot tub was nice but i think the indoor pool should be a little cooler.

comfortable rooms and beds, nice bar and restaurant on site

no laundry on site even tho it s listed that they

no breakfast was offered and did not have laundry services available.

no pool no gym no breakfast but charged the same rates

that the gym was closed.

everything was great. breakfast was good. staff was friendly

great laundry room.

was so slow it took over 6 hours to cool down the room - laundry facility costs $2

the laundry facilities were nice

maid service they should atlant give you free laundry to do your sheets towels you can get at the desk 1 for

staff is very helpful and friendly you can exchange laundry no matter what time and they always have a smile

the small cafe for morning coffee and lovely bar for an evening drink were convenient

the drinks at the bar were great, and breakfast was delicious

the restaurant, bar and patisserie were phenomenal

bar drinks were spectacular

the toiletries provided were of a good quality and the wifi was fast

pool wasn't accessible

then its a nonsmoking room

the early check in!

the room was nice and big. the pool was warm (at night )

didn't care for the fact that there seemed to be a lot of empty rooms, but not any smoking rooms, when in the

breakfast as advertised, no working laundry facilities, no front desk service on site as advertised, no wifi

n room no microwave no breakfast no laundry all of the things that i thought were there based on my

breakfast was pretty good

was very dirty if i would have had time i could teach cleaning staff how to clean no ashtray in smoking room no

parking

non smoking room stunk of stale cigarettes

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door

heater was nice and the room was downstairs/non-smoking

some smoke smell. but non smoking room was great!

don't know why it didn't occur to me that the top floor and open-air rooftop bar would of course be a draw for

the bar on the 7th floor had the most amazing views of the downtown

only thing i didn't like, would be that my husband and i couldn't order any room service at 1:00am

the gal working the bar in the downstairs restaurant- forgive me for not remembering her name she was very

be great to consider key access to the room floors as anyone on the way to the bar can get off at any floor

the pool was nice for my kids

there is restaurant and bar located in the hotel with good reasonable prices

the nite cook and kitchen mang. need some work

ate at the restaurant on site, was so good. bar was great, kids enjoyed the pool!

great restaurant and room service

bar, laundry, workout room, on-site parking) and the location

occupants across hall were noisy n kids knocked on our doors late at night

super friendly & pet friendly, nice clean room, fun area with dog park & juice bar!

time to use the business center or wifi or walk around before we had to leave but for what we saw and experienced

liked that they are pet friendly

available for an early check in as a result of my travel

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

wifi didn't work

eggs were like pebbles at early breakfast.

refrigerator or microwave in room, small beds, no laundry facilities

from the valet, to our amazing host tony, to the sweet girl who delivered our room service, to our breakfast

pet friendly hotel that's beautiful inside and out. very professional hotel staff.

kids had been looking forward all day to splashing around and it was frigid

no direction as to any amenities the hotel had to offer such as pool or gym availability or location

i like the complimentary breakfast and the laundry facility

a smoking room and got a non-smoking room which cost me $20 of my actually what don't have me

we had to park the 26-ft penske truck with car trailer in a vacant lot next to the

beds only thing i didn't like was the gym could be better get a adjustable bench or two and some heavy dumbbells

there was some homeless people hanging around the parking lot

we asked if they had a laundry facility

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

they were folding laundry in the lobby

breakfast and laundry room was convenient

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

laundry on every floor

unavailable according to the receptionist, such as soap, tea bags, hairdryer and quarters for the laundry

the location was ok, not horrible. has a fitness center and laundry.

large room full fridge freezer hob cutulry and plates laundry facilities

need to add dirty laundry bags to the room

having laundry facilities on site was very helpful and staff were very helpful during g my stay

the laundry room was just down from our room with no ventilation so people propped the door open and

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

laundry facility is chargeable and i had trouble as it would not accept my credit card

it was very beautiful. the vault bar was great.

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

excellent bar and great service. food at stock and bond was fantastic.

the bars and restaurants at the national were exceptional

the lobby bar was beautiful. the drinks and the service was great.

clean, beautiful, pet friendly, nice bar & food. fabulous!!

everybody at the hotel was friendly. great location. nice gym. complimentary water in room.

breakfast options

bar staff and the hotel staff were not as friendly as i am used to seeing

the pet fee is high

room, free breakfast, and friendly, helpful service

good location and neat & clean kids enjoyed game room ps4

valet is your only option but the value of the room rate s d free breakfast is your take away

bar only had cloudy draft beer

bar manager very good

i also used the laundry facilities - clean

good breakfast, nice pool, nice room

too many unsupervised young kids in pool

our kids loved the pool, and it was a such a delightful surprise to find yummy snacks and drinks in our

, welcoming atmosphere in the lobby and lounge/bar, kids enjoyed the pool/hot tub immensely

convenient laundry

spacious, great location, indoor pool, kid and pet friendly, easy check in/out, good complimentary sit down

kitchen was just right we brought our own food and cooked a couple of meals while we were there

and when they say full kitchen, they mean full kitchen- refrigerator, dishwasher

iron didn't work, so the next day room service brought another one

for parking and laundry

the pool but the water was cold

location was okay and the gym was slightly above par

and i have a service animal who was wearing his service vest and i got hit with a pet fee and no one even asked

the pool is great for kids

free laundry facilities

the parking is free and free laundry machines

pet friendly(we had our maltipoo with us)

nice rooms. helpful and welcoming staff, enclosed exercise area for my dog, great breakfast.

breakfast was great . pool was clean . rooms were comfortable. had a great time .

everything was great - the staff, the location, the room size, the bed and free laundry!

the staff, the shuttle service was brilliant efficient laundry

had everything you needed including a kitchenette and free laundry onsite

extremely clean and great customer service and free laundry was a bonus!

they have free laundry facilities which we used several times