the free laundry service

laundry was far

on my pillow case and sheet, other stains on sheet, dirty laundry from previous guest left under bed in room

the fireplace was going and really looked fantastic

the way the cabins are laid out gives you quite a bit of privacy, and the fact that the kitchen is fully stocked

easy parking

i would also like to be able to use the fireplace of the room as the suite was gorgeous and you could spend

the madison room was large with casual seating for 4 people and a very efficient gas fireplace

the exterior lighting on the drive, parking, and walkway are very poor making it different to get around outside

this might be a problem when travelling with kids

the hotel was clean, maintained well with nearby parking

nice quiet room and breakfast

good parking. convenient to restaurants.

lighting in the parking lot could be much improved

didn't have breakfast.

rooms near the laundry area are noisy and house keeping occasionally disturb guest rest.

having a bbq near the pool and unwinding after a day of trekking was fabulous

breakfast could have been a little better.

very slow wifi. passable soundproofing.

the breakfast was a bonus as i did not expect that. the hallways were quiet. accessible parking.

really top notch, on par with 5 star hotel, from heated tile and towel racks to lovely rooms with fireplaces

the staff was wonderful! the spa was great!

used the pool one evening after coming back from hiking and it definitely could have been cleaned out a bit

parking

offerings were ok, but dining room was crowded, since there was a large group of high school age kids staying

breakfast excellent

great gym. nice large rooms. decent breakfast . quiet.

pool was supposed to open at 7 am and did not

pool area is gorgeous

the gym was supposed to open at 6 am and did not

next trip will be longer and include golf - the course looks amazing

hotel staff were very friendly including hotel manager. breakfast was excellent

staff were outstanding small little exercise room laundry facility was clean

did not like the eggs, but all in all it was a good breakfast.

late check out

it was clean, quiet, reasonable price and breakfast was good.

and the building has plenty of free parking spaces

free laundry

long term government housing residents monopolized laundry facilities and luggage carts

they also offered free laundry services

plenty of laundry machines too

clean, spacious, and comfortable. complimentary breakfast and laundry facilities.

shower was falling apart. no laundry facilities available.

the room was like a little apartment. i also loved the laundry room very convenient.

staff very friendly, breakfast buffet was really good, gym was great, indoor pool was a plus

shuttle to the airport was great

friendly staff, cookies, pet friendly

pool and rooms, access to laundry.

didnt eat breakfast

gym was not clean

we attended uva graduation and we were allowed to leave one of our cars in the hotel parking lot--very helpful

breakfast was great and the staff at the front desk was awesome

caught me by surprised when i saw it had a kitchen too, very convenient for next time i stay

new room, kitchen in room, tasty coffee

breakfast could be better, it was a very small to-go breakfast

maybe a few more breakfast items like juice, yogurt, variety of fresh fruit.

went to a diner for breakfast about 7 minutes from the hotel on the main road into uva and it was good

center with a functional printer and ergonomic chairs, friendly staff, a workout room, a guest laundry, outlets

nice safe quiet location enjoyed the onsite bar and restaurant open until 10 pm

pool and hot tub to be open till 10:00 or 11:00 pm, instead of 9:00.

it was a great stay great staff in everything was wonderful in it's was worth the money in the room service was

everything was perfect. the kids enjoyed the indoor pool.

i was delighted to find a laundry on site and made good use of it

my kids especially enjoyed the pool

good amenities - kids loved the indoor pool friendly staff and great breakfast

were a lot of families with kids that were visiting this weekend i was staying

love the indoor pool and hot tub

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

facilities (gym and pool) are also very basic

called for shuttle from the airport, and was told instead to take a cab, they would pay; the cabbie

the gym was small but the cardio machines were modern and functional

room service only when requested

breakfast was included and free parking.

free wifi throughout the stay

i didn't expect to have to go through the food lion parking lot to find it

didn't realize you could bring pets

the breakfast was nice

food and laundry available if needed. beautifully decorated. full kitchen.

loved the breakfast- the staff was awesome- we witnessed another visitor spill his coffee on the carpet and

it sounded like elephants were above us doing gymnastics

the kitchen staff did great on breakfast

full kitchen including dishwasher and garbage disposal

a little loud to have a room near the laundry room.

there was no place to do laundry. i had to go next door.

no laundry facilities

laundry across from the room. guys doing laundry were loud late at nite.

outdoor pool was kept clean and we enjoyed that during our stay as well

enjoyed the stay. was surprised that laundry facilities were free. excellent property.

gym is clean and ample

i would return again after covid once the indoor pool and gym reopen.

the bar was small and only open until 12

i was on vacation with my husband, two small kids (3 year and 4 year old), and my over 65-year-old mother, and

the room is above the laundry, so when the washers go to spin cycle, it sounds like there is a helicopter

no laundry facilities, very few amenities

pool was closed due to renovations at the time of our stay

the outside area near the pool could use some tlc

the hotel staff are friendly, they offer free shuttle service and the hotel is clean.

no laundry facilities.

happy they had guest laundry and that it was well-maintained

their beds are comfortable, the water pressure and they have a laundry room

would have like a laundry facility at the hotel.

was very comfortable and very pet friendly

a large laundry basket of dirty sheets was left outside in the hallway

know it's a little thing but they provided a washed and dryer so a guest could do their own laundry

they also have a coin laundry room for longer stays

the dryer in the laundry was broken

bed was comfortable, great facilities including a laundry room and good variety with the supplied breakfast

the location... onsite laundry... comfortable room

one patron stole the only clothes washer in the laundry room from us and the front-desk attendant did nothing

laundry facilities were a huge help since my son was returning to school i could wash his clothes

room with next to the laundry room so we heard people doing laundry all night so it was a very hard to sleep

order so we could only each clothes for $3 a load same with dryer $3 a load which is cheaper than laundry mat

room was next to a self use laundry facility, which at times seemed loud, but it wasn't too bad

when we were there laundry facilities in the hotel were not working

guest laundry makes a good addition

no basic necessities like an iron, dirty laundry bag , room safe, paper and pen

first night my one-year-old grandson got very ill and the next day they assisted my husband with laundry service

no air flow in gym, 1 of 2 treadmills broken.

pieces of gym equipment weren t working very well (peloton, one treadmill) not very walkable to grounds

food from room service was good

free parking

well located, great staff and i loved the indoor pool, jacuzzi & gym

workout room and pool were nice and clean

nice to have the kitchen space it was clean

the room was great and the kitchen was very nice

because of covid, pool was closed.

great location, walking into cville. spacious room, good parking. breakfast very convenient.

great to have the laundry service and breakfast and coffee available all day

spacious room, laundry facilities

not having to keep stacks of quarters in order to pay for laundry.

the laundry machines were broken and

i get to go home with clean clothes! laundry on site is fantastic.

laundry facilities

like $75 for our pet (

with wifi

a pull up bar in the gym would be nice

location and pet friendly

staff: from the front desk to the team that prepares breakfast each morning , extremely friendly, effficient

love having a full size refrigerator kitchen utensils glassware a cooktop and being

would have been nice if the complimentary breakfast was open until 10 am

breakfast was excellent

breakfast was delicious and the staff member who maintained the breakfast was very personable and

we stayed here after a longer trip and were very happy to be able to do laundry in a convenient way (staff was

we needed an early check in and late checkout and they were very accommodating

the room above us kept us up until 1am because there were kids running around and people being loud

the gym had a variety of fitness equipment, including ellipticals, treadmills, and weights

the beds were soft, nice breakfast and they let me sleep until 14:00!!!

the staff was great. laundry facilities helpful. convenient location.

there were excellent, free to use laundry facilities - very useful if you're

breakfast is adequate but unremarkable (which isn't really a complaint - it was perfectly in line

breakfast was very good!

the suite room is amazing and very comfortable the breakfast is great

great restaurant and bar with positive vibe

in room bar offered very little options - could have increased those offerings during this time

the rooms are beautiful and the restaurant room service was top notch.

great bar too

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight

no laundry service

rusty - no notice about any work from the hotel to be prepared elevator did not work 1 day guest laundry did

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

laundry room should have a quarter machine - the bistro was somehow always closed - there should be

the gym was excellent

we appreciated the breakfast vouchers

breakfast were large portions; the pancakes could feed a family of four.

i got room service and the cheese board was terrible.

of room service

pet friendly with support staff for dog care

rooms/parking ,ice machine and laundry room won't working. sad

clean and well equipped with laundry and free coffee, microwave, electric kettle and fridge in rooms

our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs

was broken and guest laundry did not work

i was able to do some laundry.

room was located directly above the laundry room so we could feel and hear the laundry going allllllllll night

the hotel has a business centre and guest laundry, both of which we used

great location, friendly and helpful staff, pet friendly, comfortable beds

allowed early check in

pool needed to be cleaned

not worth the price to have to share pool with a bunch of screaming kids

the kids enjoyed playing on the playground and swimming in the pool

the fireplace was nice but the room was extremely small and had an exterior entrance like a cheap motel

the adult pool closed due for the spa renovation, but the main pool was full of screaming kids

hours for kids

very clean and comfortable. breakfast had many choices both hot and cold. plenty of parking

good breakfast

friendly staff, good breakfast everyday, free parking, clean rooms

the room was clean and the pool(though cold) was super fun for the kids

cleanliness,great staff. excellent breakfast.

holes in the sheets .wifi no coffee in the room.

wifi was off, plug in on lamps need new outlet, kept falling out.

lots of people smoking at entrance

the room was warm and had a frig and microwave. easy access, lots of parking.

the smoking rooms

had working laundry and ice machines.

noise. kids overhead running and shouting until late into the night.

was double charged for two nights for pet

was pleased breakfast was included

clean rooms, friendly staff, great breakfast a+++

was there for 8 days with my room service sign on the door and no on came

very nice accommodations and breakfast was delicious

well, the vanity mirror was nice, the location was nice, we didn t utilize the fitness room or pool but they

outdoor pool, hot breakfast buffet, comfortable bed.

has a nice pool, which we didn't use, but a lot of families were taking advantage of

first room wasn t cleaned at all; piles of dirty laundry right inside the door

the room beside us were arguing for around 1 hour between midnight and one am, also could not use laundry room

great breakfast! friendly staff and very clean!

the breakfast the indoor pool

they didnt bat an eye at my service dog and welcomed my husband and i with our kids and breakfast was so good