the pool furniture and cushions were dirty

the dining room and bar area was the most problematic

parking. you had to park in specific parking. there were no spots near our room.

did not like the parking and distance to carry luggage and

the golf courses were very nice also

on site laundry facilities were useful

pool, breakfast, amenities in room

desk could not help me access there wifi

pool, fabulous grounds for wildlife

the view to the pool was excellent

laundry facilities out of order, noisy rude non guests in pool, shower hard to operate.

no laundry bag for our dirty

the owners were updating the facility, had laundry

no laundry facility

keep and update your guest laundry washer and dryers

room was right across from the laundry and it got a bit noisy but i soon left to go do stuff so no problem

laundry facilities came in useful

and helpful staff, clean and comfortable room, laundry machines on the first floor which was super convenient

parking was easy

exceptional service, clean rooms. plenty of parking.

the pool was closed and no hot breakfast due to covid 19

very comfortable and cozy room. perfect for us parents and kids. super clean !

breakfast eggs were over scrambled little bits !

parking

00 pet fee charge seemed excessive and most marriott 's like one in gilbert phoenix let pets stay free

washer was not working which probably would have been fine but someone else left laundry in for overnight and

very close to shopping and other activities - golf courses less than a mile

the lighting. especially above bathroom sink very dim. parking lot.

if you have a pet your room will be by denny s and mcdonald s which are open 24/7 and there can be lots of

nice staff, clean room, breakfast bags

machine in laundry room was out of change and jeff at front desk only had so much he could give me and i

kids were really disappointed that there was no breakfast buffet

sounded like gymnastics over our head all evening

pleasant staff & great on site bar and cafe

the kids loved the pool and hot tub

laundry on property

also i liked that there was a laundry facility there

front desk staff was terrible they have soda machines and laundry that require quarters, but yet the front desk

laundry facilities are available for guests that need to do laundry which is great because there

room was very clean and i was happy that there was a laundry facility and that it's

the laundry room was closed for repairs, it is located in the middle of construction and there were no

to the front desk to ask for towels and soap they have no towels they said they were all in the laundry won't

laundry needs to be updated they had no quarters

need to keep the laundry room door closed need to fix the rooms and make them functional

nice pool

was a kitchenette - fridge and sink - but no utensils

had a kitchen that was completely empty

the small kitchen in our room helped a lot!!

was a background noise like a drier or laundry when i arrived but it stopped after a while

there was a bar and a restaurant in the hotel

nice pool area

they even had a shuttle to the airport

airport shuttle service and the wonderfully low extended parking while traveling.

laundry facilities inadequate, only one washer + dryer for the entire property

third floor hall had a bad smell. it may have been the laundry room

change for laundry

cleanliness staff pet friendly quiet good price for the quality laundry non-smoking

the laundry availability. bed was great.breakfast was 0k. room was clean and over the pool.

they had an onsite coin laundry

it was quiet. also liked that it had a small laundry room

laundry facilities were available.

nice laundry facility, an breakfast was nice

was a bit noisy at about 5 am we could hear the maids i think as we were across from the laundry center and

lot was poorly set up, cockroaches in the oven, remote would not work with tv, not ventilation in laundry room

no microwaves in room no wifi either not worth the price

put us in a property one mile away. but no cable ,wifi or pool. but was clean.

the pool

in the room, mildew in the shower,wifi doesn't work, no coffee pot, no microwave as advertised unfriendly desk

more laundry soap

laundry detergent, dishwasher detergent, dish soap and scrubbers provided

having a fully equipped kitchen and laundry in the room, made it very convenient

my room was by the laundry or someplace they was working so it was noisy.

there is a complementary laundry and the resort provide detergent

clean swimming pool and is running good and did not see any cockroach for that night.

own kitchen to cook and refrigerator

though and sun shines under and door knob, so much dust and looks like mold not sure the fan in kitchen has so

there were roaches and bedbugs everywhere from the bathroom to the bed and kitchen

next to me evidently lives there because she asked me to move my vehicle because i was in the parking spot that

there's a small coin-operated laundry facility, which is much cheaper than taking clothes to a laundromat

we were next to the laundry and could hear people in there all night

seeing a used syringe in the parking lot was concerning.

strange people in the parking lot

parking is easy.

used the laundry - was good

the amenities were great too - kitchenette with full size refrigerator, laundry facilities, hot breakfast,

easy access, lots of parking, friendly staff, good wifi, good breakfast, free laundry.

that had everything we needed, but we particularly really appreciated the possibility to do the laundry for free

friendly staff, good breakfast, free laundry facilities, great location, large room

kitchen had no tools (serving utensils or eating utensils)

parking, quiet, privacy, full refrigerator and kitchen

spacious and great parking

i loved the original parking spaces next to the rooms

i like the car port and kitchen. they took was very comfortable.

not enough food for breakfast

pool

breakfast and pool, nice workers

comfortable bed, free breakfast

close to my brothers house, clean pool and friendly staff

obviously staff breaks in laundry room

the room given to me was near the laundry area and there were noises coming from there even at 3 am making it

don't get room 103 it's across from maid/laundry room

no laundry on site

all was good, but no laundry facility

there was no laundry soap to do laundry

another room perhaps has bed bugs and it came from laundry is my only conclusion

the pool could be a little more cleaner

we were having difficulties getting it out of the parking lot (backing up)

breakfast was a bag with a water bottle, a frozen jimmy dean breakfast sandwich and a nutrition bar

terrible.... laundry list of bad!!!!!

spa area needs to be improved

the wifi did not work in the room at all, no signal

the pool facility was excellent. room service was excellent, too.

well unfortunately there was no breakfast due to covid. i like there is a big pool.

you can see the entire rooms within the hotel from the parking lot

laundry facilities were a bit pricey.

be nice to have laundry facilities but we understand that is being worked on

clean, location, free breakfast, laundry facility and good value. staff readily available.

no guest laundry

laundry availability service was a plus

could have more kitchen utensils

convenient 2prison access, near my favorite greek restaurant& parking & showers in regular rooms are great access

there was free wifi

it s the cheapest option for the area but still comes with everything needed like tv, hbo, wifi, fridge,

i had to call for the wifi password which they hadn't given me

location, friendly staff, kitchen in room, very clean

and helpful staff, starbucks on site, guest laundry available, very clean and comfortable

a bit remote, but the pool and hot tub are excellent, the gym is smooth but well equipped, laundry room has

the facility was clean. the staff was excellent. from the front desk to laundry to maintenance.

bar, room service, pool, hot tub, gym, laundry room, restaurant down stairs &comfy rooms everything i need all

seemed to work, the tv in our room kept going out, the ac system rattled, no clock in our room, laundry facilities

laundry

the laundry on the third floor didn t wash my clothes. just filled with water and spun.

laundry facilities

the guest laundry

oh and the have a laundry facility for use

also liked the laundry facility and location

i went to the office asking for coins to do my laundry the guy working at the front desk tell me that his washer

there was a laundry area that was nice and clean

laundry

s good place to stay , just need to upgrade on the laundry room someone had their laundry in the washer over

had a laundry, which i needed

maids left dirty laundry in the hallway along with the cart for 2 days

everything: its location, amenities with the pool, guest laundry, fitness and business centers available

open parking is available free of charge

clean and had a nice gym and pool

wish there was a laundry on the bottom floor instead of having to go to the 2nd floor to do it

we dropped our laundry off and it didn t get done but it was no big deal.

they charged $100 pet fee for one night

pet fee way high. toilet did not flush well

quiet hotel with free wifi.

rude people that works there. homeless jumping over wall and sleeping by laundry room.

it was a very noisy at night. i think we were close to the laundry room.

free breakfast was nice. also the laundry facilities on site was helpful.

inconvenient access to laundry, cigarette burns on bedding, bathroom fan was really loud, refrigerator too

and sure enough, under the desk were two giant pet stains

staff was friendly, the hotel spotless, with a pool and a basketball court

breakfast area was clean parking was easy

was very loud, room service menu is not room service but from an outside caterer and therefore too expensive

pet friendly

the breakfast was good the staff was great!!

wanted to use the washer and dryer but they don't sell quarters so we were not able to do our laundry

nice staff and i even used the laundry which was fine

25 each i think that's a bit steep considering the laundrymat only charges $1

laundry room was filthy, lots of smoking right ouitside doors - unpleasnat small of mairjuana all

the amenities were very welcome and helpful: laundry, ice, breakfast, pool

not put on makeup bathroom a musty moldy smell poor tv channels problem with keys working no laundry

no laundry

only thing missing was guest laundry. pool is small with only 4 chairs.

the maid service laundry room was also directly across from my room as well

no laundry onsite

wifi seemed a little slow, but still worked good enough for what i needed it for

location is good / fitness facilities excellent. staff was great

loved the pool area

poor wifi connection/reception

i thought the pool should have been open longer on a friday night. it closed at 9:00.

on a door by my room indicated ice machine ahead down hallway, there was no ice machine, only laundry and stairs

laundry area smelly and dirty, no folding table, no chair to sit and wait no trash can

the staff was helpful with the laundry facility and the pool was decent.

kids loved how they basically had thier own room with the room and living room separates and they

looks like a bunch of kids kick some doors including my at midnight and then runaway

my room the furniture the color decorud83eudd29 my privacy the vending machines ud83dude18 n laundry facility

love the floors, laundry room

fridge/ coffee maker in room, free wifi, in room nice furnature, breakfast a bit lacking but ok, laundry room,

the laundry room is too small

not enough quarters on site for laundry

and when i asked for others, the person at the front desk told me that they were doing laundry and they will

plus he wouldn t give me a key so i could not use the pool or laundry facilities

tv didn't turn on, and towels were clean out the laundry but white towels should be thrown away once they've

ich i know is not owned by them) didn't provide change and the dryer was broken so couldn't do laundry

a full size laundry room

we were able to do laundry during our stay

the room is over the dryer vents used for in house laundry

hotel is very well equipped with luxurious amenities - pool, putting green, 24hr gym, laundry, tv with multi

large, updated rooms, good amenities on site (work out room, pool, laundry), location was great

my daughter who i was traveling with used the pool and was pleased with that as well

the person who drives the car also works in the kitchen and does the laundry

checked into the hotel a little after 9 and cielo closes at 10, room service was not an option at that time of

resort fee but nice facility with good gym, beautiful property.

spa was just lovely

a simple pool menu that's separate would be nice

there were multiple rooms that had dirty laundry outside the door that was not picked up

missed the timing for breakfast

my room, it s location to the gym, pool and reception

the pool

stair handles for the pool needed insulators as they were too hot to touch because of the sun

improvised third pillow from dirty laundry

the kids in the pools at 4am partying

pools bar and grill

quiet and the location for what i was doing. love the pool area also

t like that the gym was closed, since it was so hot outside, would have enjoyed walking on treadmill instead

the bed was quite comfortable, and the free wifi was nice

no laundry bag in room

no free breakfast

the bar/kitchen could use more staff.

very nice check in experience, comfy beds, reasonable pet fee ($50), clean hotel

the breakfast was great. the staff very friendly and courtesy.

the golf course is one of the most nicely maintained courses i ve played on in quite some time

with room service every 3 days, somewhere to hang towel

access to the west parking garage would have been nice, as we had to walk through the casino to get to the

was right under the work out room and that 5am gym person would drop the weight on the floor and felt like the

stick resort is a great resort and casino

the onsite laundry was also convenient and a very fair price

being close to laundry facilities, being on first floor.

a shuttle to the airport. that was disappointing.

need to put ice in the pool!!! it's so hot out there!

to concert at talking stick and quick walk across parking lot - picked up by shuttle cars so not too bad in the

the laundry machine only took quarters

guest laundry: overpriced

lint on carpeted floor outside of laundry room on 4th floor

pool bar and menu options

wifi was very difficult and slow.

was very clean and had many conveniences, including a full kitchen

big rooms, good kitchen, free parking, quiet place

good size rooms, great shower, breakfast!

really like the live music in the cafe and the pool area

the pool bar was closed

laundry location nest to my room

laundry on site

guest laundry room needs updating

laundry facilities a plus

the laundry was not the best. it only takes coins.

social events and free laundry for the guests

free laundry which have all latest washer and dryer

they offer free laundry

loved the free laundry facilities.

the laundry is available for free which is a bonus

laundry as very good

breakfast, fitness center and the staff

the pool is also very enjoyable

the staff were very friendly, and the gym is amazing

breakfast was good, had a variety for every one

bit pricey, laundry facilities were totally over priced at $5

even had a reasonably priced self serve laundry, changed banknotes for quarters for the machines and even had

breakfast, especially the omelettes were excellent!

to the rest of phoenix, parking (paid or free on street) clean comfy rooms and luxurious bed, gym, kitchenette

desk office very professional and friendly special with my service dog and my kids we really appreciate your

the breakfast had many healthy options as well as almond milk

the free breakfast is great with lots of options

new, clean, nice staff, good breakfast, good workout room

food at breakfast was just ok. even though it was free, could have been better.

the staff, the breakfast, the room, the cleanliness, the swimming pool.

excellent breakfast and laundry facilities.good location to get around scottsdale.

cheap sodas and laundry, the area, the staff members (the best).

$15 per day parking. lack of table, desk, floor lamp in room, sporadic wifi.

wifi was down for the first 3 nights of my 5 day stay but it was eventually resolved

the pool was very nice and super clean and the dining facilities located on site offered very tasty and

elevator was questionable requiring me to use stairs with an injured knee, pool was unusable, breakfast was

breakfast

breakfast could have been better, food ran out and was not refilled even when there was an hour

room in good location by elevator. parking right outside hotel door. breakfast was nice.

issue , back door by pool , was damaged and would not lock , after notifying manager i was told it was repaired

assigned a room directly over the housekeeping laundry room, very loud noise all night til we called the front

wifi didnt work for our room, despite inputting our room number and last name

dirty things in the room, dog poop on rocks near pool, front desk guy checking me in was not very friendly and

the pool was clean and the gym was nice

location, room with the balcony, bed, pool and hot tub were great

download for laundry was bad

, staff, guest laundry

there's also a coin operated laundry room on site

laundry facilities were clean albeit a little expensive

there is do it your own laundry facilities at a very reasonable price

loudness and allowing guests at the bar to overflow into the streets

location, very clean, lobby bar was great, staff were fantastic, cala restaurant had great food and servers were

pool that comes with a great view

the pool was gorgeous but it was too cold to swim and the pool bar never opened up for us once

great staff on reception. bar and restaurant area has a great vibe. good cocktails

no room service

they said i got a deal @ $-- per night, but that was with not room service,

close to downtown and mall. walked and they have golf carts to drive people back to hotel

had mini golf and corn hole for the kids to keep busy. food was actually good.

i was allowed to get early check in.

no laundry facilities had to walk across the street to do laundry

i trusted that the facility had a guest laundry

not have laundry facilities on premises but was advised that their sister hotel across the road has laundry

no laundry facilities

the wifi isn't secure. no place to sit outside. pool is in the shade most of the day.

one day i underestimated my time for laundry and the front desk said no worries we will bring your clothes up

staff was very nice and helpful. food and bar service was good.

pool was closed and we had to go to a nearby hotel

the room was huge, the bed comfortable and the pool deck clean and refreshing

the bar was fun, alcury ( sp ) was a great bartender.

one of the workers, went out of her way to help us when we had issues finishing our laundry before our drive

i was able to do a load of washing in the hotels laundry which was incredibly convenient

at night- dance music and people shouting until 2am very strong smell of cleaner and laundry throughout

service, and the facilities, the building, the on-site laundry are all amazing

spa tub

the lobby entrance locked - we waited 15 minutes for the guy to show up- said he was busy in the laundry

location. laundry

a small kitchen with full size fridge and laundry just downstairs for $2

the laundry facilities were clean and took credit cards

were able to accommodate me on short notice with my pet

rooftop closed early along with the bar downstairs

had the best view from the rooftop pool

upstairs rooftop, nice pool and bar- not too crowded or loud was nice to relax

also, i got a daybed up by the pool and was scammed on the price

parking was a touch frustrating

quaint, and we adored the pool

they let us do early check in at 11:00 and upgraded us to a sweet suite

was worried about the pups next door at the pet resort barking and keeping me up at night, but they were quiet

also, we were constantly disconnected from the wifi, or just weren t able to connect at all

pool and bar were great. room sizes were awesome. the property was clean, quiet and modern.

comfortable beds, soft pillows, a beautiful pool area and best of all they accept pets

it was beautiful.. my favorite was the bar and rooftop pool

housekeeping, room, no room service, restaurant hours and unimpressive facilities

room service: great taste, good price, easy to execute

room service food was mid-quality, the pool was small

the pool

order from sushi roku came in 2 installations- sushi bar was behind i live in the area and have dined there

opted out of room service at the start of the trip and then after day 2 asked if we could get someone to take

amenities, esp pool with dj and bar service (fun

guest laundry was awful and you had to pay for it

one pool under construction. room over staff area for bringing laundry carts

room was constantly being subjected to extream noise and bumping our door by laundry carts from the room service

my kids loved having the games near by as well

would like the pool bar to stay open longer

did not like having room right in front of laundry

team not trained problems with laundry, promised at 6 rpm when it was not delivered at 9 i was told to bad but

they had a large group of sports team kids

spa services were excellent, the bar staff was super friendly, and the whole resort made me feel

ordered room service first night of arrival, didn t make one of the meals it was delivered 45 minutes

paid a ton of money and they put us right above the garbage/laundry area overlooking a road with constant

grounds and pools were beautiful

spacious clean rooms comfy beds great pool and gym

only thing i see that is awkward (and consistently so) is the bar and bar tending at zuzu

the pool scene on saturday was fun for all ages and the service in the restaurant and bar was friendly and

lost laundry/not delivered had to call

laundry service was decent but pricey

the shuttle service to downtown was also super convenient and the location is fantastic

the restaurant and outdoor bar area are under staffed

wifi was super disappointing

super clean, different room options available , laundry on site , met some super great folks i'll never forget

it was great having on site laundry also

areas ie: halls laundry area etc

i was here and the card used to take my luggage upstairs head flat tires with flat tire also the laundry i broke

i didn't go swimming but the pool looked nice

the laundry room and machines are good also

accessible, laundry on site, great breakfast attached and walking distance to mall, restaurants and

clean and well maintained. pool area very nice. laundry for guests a plus.

the towels were small and thin, there were no pool towels, there was no change machine in the laundry room

has a very toxic smell from laundry soap, fragrance, frabreeze used in the airconditioning unit or somewhere

needed laundry soap, front desk was out with no recommendations, it was just no sorry we are out

in room 128 which is directly across the hall from staff laundry

staff at the front desk didn't have change 4 the laundry machine & advised me to go to chase

courteous staff and laundry facility were great

they provide a laundry/dry cleaning service but the pricing is outrageous, $3 for one pair of socks

elevator smelled like dirty laundry

no bag for dirty laundry in room

we found simple but very useful both services of guest laundry (you can pay with an app on your phone) and the

very friendly and helpful, clean room, and had laundry facility

- breakfast was tasty (but no variety so expect the same if you re staying a while) - easy laundry self-service

the coin laundry was very pricey

great to have a laundry facility

machine and dryer were always busy with people stuff that just took their time to get their laundry out of it

the laundry room was a big bonus

the breakfast was very good. our room was really big with a kitchen.

bar help jaya seemed to be bothered serving us

i booked a king room with pool view. but instead i was put in a king room with a golf view

liked the resort, bar and accommodations

we loved the walk in pool as did our grandson

no special space for kids - ppl got drunk and it very scary for me while the kids r playing in the pool no kids

we stayed in 2 bedroom villa and had full kitchen, laundry, and very large living room area

no extras. no breakfast no laundry.

staff was very accommodating when i requested changes to my room service, to better fit my children's taste

wifi would have been nice

pool was awesome

room was right next to the courtyard pool which was very convenient

kids loved the gelato

gym was too far away

fee for room service and charging to room/card on file minimal but still seemed unnecessary especially

staff overall were very friendly and helpful, and room service was very quick with a nice menu to choose from

the spacious rooms, full stock of dishes and cups,laundry soap with a washer /dryer in the room.

i also started some laundry and when it was in the dryer the dryer lint trap came off banging around in dryer

from the laundry in the room, the kitchen and the stairs to the upstairs granny flat room ut was all very

2 bedrooms, laundry in the unit, tennis and basketball, good location, great staff.

the laundry set also broke so we were without water for 3 hours the morning of my family reunion

missing some basic items in the room..like bag for soiled laundry.

old. no breakfast or laundry.

was no laundry facilities, had to find laundromat

great location and helpful staff. great pool and quiet surroundings.

were dressed in very casual attire also wearing tights they looked more that they worked in a gym instead of a