the infinity pool is only open between lunch and dinner as it is part of the dining room

due to the all-inclusive package we didn't really used the perfect equipped kitchen besides making coffee

the kitchen was equipped with fridge, dishwasher, electric stovetop, kettle and microwave

kitchen cloth was dirty after house cleaning

all have kitchen + living room - good if you have kids

housekeeping every other day but should have option to keep towels - so much unnecessary laundry being done

should be freely available everywhere, main pool ought to be lit up in the evening to create better ambiance in

breakfast was very good for the most

you might want to wait for the buggies to carry you around and get a room closer to the main bar/pool area

breakfast was great, there was a variety to choose from

staff were lovely, great large pool, excellent tennis courts.

the pool area was glorious, the rooms comfortable and just a two min walk from a little beach which was

crawlbay is a real haven for us to hang out at with a great pool and tennis court to chill round with the family

wifi was not great and only properly worked near reception

we really enjoyed handing out at the pool

kids club disaster they activities don t happen and all they do is having kids watch movies

in-room wifi should be complimentary and the wifi in communal areas should have better range

wifi was terrible this year

didn't use the breakfast facility every day but had a light bite at the café instead.

for the little ones big and spacious room nice complimentary cocktails on the beach and at the bar play area

breakfast

quiet and relaxing, excellent view onto english harbour, comfortable bed, great breakfast included in the price

pool was a bit small

apathetic staff did not feel clean decor is from the 70's wifi really poor

the breakfast included with the room rate a bit too basic.

it's a tranquil and beautiful hotel with a little swimming pool and a private beach

delicious pool and balconies facing the most beautiful bay

of 'presidential' room adjacent to bar and restaurant

b) the spa did not disclose in their price list that they would add 27% taxes and surcharges over and

the spa should charge according to their stated room prices and not add on taxes and service in

the breakfast staff spent more time talking amongst themselves than looking after the guests

there are tennis courts and a gym in between

breakfast just needs a bit of improvement

the size of the room exceeded my expectations and loved the kitchenette

having breakfast overlooking english harbour and walking though nelson’s dockyard is fantastic

continental breakfast was simple but

bed was too soft. backache after 2 nights bar closed in evening.

also a bar in the evening would be good

at the hotel on arrival and it's not easy to contact the owner/manager when you don't have any wifi access or

listing claims bar and 2 restaurants onsite, none of which are actually open/functioning

the noise from the bar was ridiculous.

the bar downstairs played loud music until 1 a

great area around the bar and restaurant for socialising and just relaxing

a lot of kids so just fyi at times in the pool

the food is delicious - the pool is across the bay and you can go there whenever you fancy as there is a boatman

the boom restaurant, a short boat ride away, with its swimming pool, is excellent, as is the bar and restaurant

was no wifi for our whole stay but that was due to digicel and not the fault of the hotel

cept when people came in off boats with small children and dominated pool - one guy training kids for triathlon

pool was great

private experience would recommend that you stay in these suites - it is also close to swimming pool and lunch

lovely room overlooking pool with great views

at pool bar very friendly, but completely forgot our order on 2 separate occasions and forgot our lunch

cute rooms, nice pool and sun area

i do wish the hotel would provide guests with one of those signs opting not to have laundry washed everyday

laundry was quite costly

location was easy to get to and had several amenities in the area like restaurants, laundry and shops

great view, clean and very good wifi. unbeatable location

hotel is in a great location with many amenities (beach, restaurants, bars, grocery store, etc) located a short

the room was very spacious and comfortable; the pool was small but lovely; the view over the marina, whilst

we found out this was due to the hotel being empty - this was great in many ways as we had the pool to ourselves

the kitchen was superb

pool was good although not very large

didn't bother us but some might find noise from bar at night irritating.

pool was dirty

no blow dryer, no tea bags, no non stick fry pan, so tissues in kitchen

extremely poor wifi

and facilities that said they had what we needed - a nice beach, a couple of pools, good gym, two good tennis

i had to shower in the pool showers which had no hot water so freezing

location was close to the airport. hotel had a small island. well equipped gym.

terms of frequency of cleaning, that seemed to be missed and i had to call frequently to ask for room service

the parking lot needs fixing.

perfect wifi in all areas (hall, room, restaurant, beach)

wifi works very well

arrived on time to the constant sound of builders working literally next to the spa using hammer drills and

wifi in the rooms was dead slow - not enough to sustain a zoom call

wifi a bit weak and erratic in the room

there was no breakfast

that said, there are obviously big changes afoot at northshore with the installation of a large kitchen and

there are obviously big changes afoot at northshore with the installation of a large kitchen and bar (must

we appreciated having full kitchen

the wifi didn't work too well in the bedroom, but it was ok in the kitchen

directly above the noisiest bar ever

the staff was great. breakfast was great. the location was great.

didn t allow kids to have

the parking area

breakfast was good and in good location

handy that they have a laundry, grocery store and takeaway food place on site - very convenient

laundry room on site $13 ec / load

no hotel guest parking. very basic and uncomfortable furnishings.

friendly staff, well equipped kitchen, and easy walking distance to stores.

the cable and wifi gave a little issue

no sun umbrellas or by pool and sunbeds lacking mattresses until we asked

didn t notify us prior the pool was out of order

we stayed in the north villa, which had a fully equipped kitchen, very convenient

it has two large bedrooms, both with bathrooms, and a downstairs floor with a kitchen and living room area,

breakfast was very meagre with no offer of anything other than fruit and toast

the laundry service didn t include ironing the clothes, which i found very strange

breakfast was lovely

the breakfast was fine but for a continental breakfast the service was exceptionally slow.

the location is very easily accessible from the airport (10 mins drive) and there is plenty of parking space

friendly staff and very good breakfast

nice place to stay wifi weak low shower pressure.

i did not have breakfast.

small and comfortable complex with a lovely pool area, bar and restaurant

the internet wifi was poor

just a bit smelly outside room.balcony pool was cold.

had to take beach towels to laundry staff each time you wanted to change them.

at 33a was a little tired; other than a communal pool and a laundry to supply beach towels (if available

the maid jennette was extremely helpful and diligent about her work, so was desire of the laundry

the office staff and security provided great services and the room and laundry attendants were exceptional

wifi.

the lady at the bar ( i can t remember her name) she was happy and loved what she was doing

i ordered room service for breakfast which didn’t arrive

the bartenders were very good, but lacked personality and needed more staff to serve persons not

room service options displayed on the television were not accurate

breakfast was not too bad, just not enough to choose from

it was a large, clean space with a balcony and balcony.? easy beach access and guest laundry.

free laundry

the cottage 2 bed room has full laundry in the suit and 2 king beds

friendly and couldn't do enough to help and make the holiday more relaxing - from assisting with laundry, ensuring

there are laundry facilities onsite

the pool had no depth markers or safety rails, which felt unsafe especially with kids

gym is horrible

expensive room had no wifi and an average mattress that wasn t over comfy

pleasant suite with some kitchen facilities

plenty of parking space and free of charge

the breakfast menu doesn't change same thing everyday, well for the week i was there.

pool bar,food galore ud83dude02 i even missed lunch because i was tired & sleepy after all the

food was actually great. self service breakfast was also amazing, and i loved the variety.

liked the lunch and dinner menu, the kids club and the activities they have planned out for the guests

pool bar closing at 5:00