threw away my baby's play pen after 1 day staff said they would hold it for me in storage, or the laundry room

the room smelll, it's suppose to be non smoking and it was smelling to cigarette

and my kids enjoyed the room we stayed in

i really enjoyed the stay and had all the amenities in the pool was great and the area was awesome

the swimming pool need a little bit more cleaning..

girl was walking up n down the whole motel on drugs n there was human poop on the stair case by laundry

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

how the bathroom didn t come with shampoo, or a blowdryer & there wasn t any free wifi.

plenty of parking

didn't like that there was a few drug and homeless ppl outside walking around the parking lot

large, clean well equipped rooms. friendly, competent staff. great location. lot's of parking.

seems like staff is in a rush to close the kitchen and get out of

staff was friendly and professional the room was clean and very comfortable plenty of parking well lit the young

nasty chesse burger from room service (2 desserts and wine was good tho)

the property was clean and had good parking.

breakfast - laundry - internet is bad - the whole motel it needs a makeover

there is laundry for guests that is easily accessible right off the lobby

the guest laundry room is tiny and when the door is closed and the dryer running it gets extremely hot as if

there laundry bags are very thin!!!

breakfast was not as expected

laundry facilities available

the rooms the the bar then the amazing breakfast

clean large rooms. nice pool, good gym, good location.

the pool and jacuzzi are well kept, and the gym is spacious

i like the gym and hot breakfast

the omelette bar was set up way after the other items

roof top bar poorly stocked with appropriate beverages

roof top bar was great

room was next to the washer room/ laundry room

didn't like that whomever does the laundry didn't know exactly what kind of laundry detergent they use to clean

we washed our laundry @ 2am in the

room was wall to wall with laundry and ice machine

the pool was dirty ,the water was not clean, you don't wanna go inside and take your risk

laundry room worked as well as the vending machines which were out of order

still charged full price despite remodel, non-working laundry room, despite water interruptions, and vending

breakfast was adequate

had cochroaches in our room told them spray while we spent time in the pool

got to do a late check out everything is clean there was already extra towels there's a microwave and

laundry in the hotel

also for those that love a pump, the gym was phenomenal

the undersized pool. packed with screaming kids. impossible to use in such conditions.

pool - cold

a plus that it was pet friendly

really friendly staff. laundry facility and gym.

there is a laundry facilities and a small gym to be able to wash clothes and get your work out done while

in the back parking no handicap ramp

they didn t have any weights in the gym so the it make any sense .

smell in the lobby and in the room smells like tobacco and humidity , they are announced as a pet friendly

guest laundry room only had one washer and dryer and did not clean very well

breakfast

the beds were comfortable. food boxes were good. coffee bar was good.

the breakfast was great too

the pool was warm, the staff was friendly and helpful

early check in

didnt have free breakfast

breakfast was great came with room and nice and quiet

super clean and even our kids loved everything about it

was so loud kids were running through the halls and the people next to us were so loud couldn't get rest

no place to get change to operate laundry machines

laundry room is small for that hotel, 1 washer and 1 dryer

under ground parking. laundry room

- the laundry service wasn't available

elevator dirty. laundry process f its load app? and too expensive to do laundry! $5 per machine

there is laundry available onsite, but they do not offer laundry detergent to use or purchase

i called and asked if indoor pool was open or due to close before i booked, i was told the pool was open and

much chlorine in the pool

size of pool

was not included and the pool was not available

if you're going to offer a kitchenette, that's great

location, we got a suite it was like a mini apartment with a full size fridge and kitchen

also the trash can of the kitchen it was too small

clean, accomodating..laundromat and pool are always best

the fact that there is a little kitchen and full refrigerator in the suite

breakfast ended at 9 and their parking was small and we ended up parking across the street at the

great breakfast and the location plus great customer service from staff

not enough parking on premises

atleast get clean towels and trash taken out because the cans were full and i was there with four kids she said

was very clean, friendly staff, and excellent breakfast

breakfast was meh,and pool was a lot smaller than expected.

the gym was open

pool was small, but clean

breakfast option, slow wifi

my kids loved the hot chocolate and cookies downstairs at night time

small lobby. outdoor pool

pool lights out not enough staff bugs in hotel grill area occupied by one family only

pool location breakfast

loved the convienece of everything and having the dishes and kitchen was great

btw the lovely lady in charge of the kitchen greeted everyone with a smile

room was very near to the laundry room and was going all night at a low volume

i requested a quiet room on the top floor. i got a room next to the laundry on the ground floor

to tons of shopping and restaurants, friendly staff, super clean and fresh, nice to have free parking and

nicely decorated. staff was very friendly, especially in the breakfast area for my grandson.

good parking options

laundry - only 1 machine and need to download app to use.

not customer oriented. only one washer and one dryer for self laundry.

laundry was $4 each for washing and drying, plus had to download and app, really?

went into the laundry room and stole my wife's underwear, this is not the kind of place you want to stay or

pool was not heated like it says in the listing.

breakfast was great! good location.

service provided, the floors to keep patrons health preserved, the quality and efficiency of the room service,

the staff was rude, and the hallway smelled like the stinky gym.

next, it is a 200 dollar room, i see the sign that says room service, then i find out that there is no kitchen

late check out options were great

was no change machine for the laundry area you had to go outside into the community to find a

the laundry soap machine was out of order

used the laundry washer and dryer has bad oder

we have been traveling for a week so i was happy to be able to do our laundry too

grest bkfst; facilities, laundry and fitness room very clean

i liked that there was a laundry matt. i really enjoyed the facility.

the kids running next door constantly shutter your bed in the evening

into a room immediately after attending a concert and went straight to bed when we woke up our kitchen area was

they location was great. breakfast was more than expected, kids loved it

that you were pet friendly

laundry room is out of order, but that s okay because hand washing and hanging to dry is way

it has a swimming pool , laundry mat an it's close to a few restaurant like farmer boys , mcdonald's, burger

have to pay like they are when it comes to lodging, vending, mini fridge as extra or costs of laundry

the laundry room was unavailable

being able to wash my clothes. sitting out by the pool and chill.

i left that room spotless with the dirty laundry piled neatly as i always do

lights and they didnt want to refund our stay and its no 24 hr laundry smdh and they dont claim responsibility

coffee in the breakfast room tasted different, me don't like it. juice are good.

it didnt have breakfast as advertised

room smelled like smoke and it was non smoking still

can't use the pool, it was just all bad, oh and the guest laundry room was nasty, don't waste your money at

laundry room was good

the laundry room was a good surprise

price, location. staff was accommodating. good laundry room.

beds are comfy, tv is perfect and i love the kitchen

our kids loved the basketball court and pool and our entire family enjoyed the bbq d area

pool was a little too cold

room had a kitchen

good front service, rooms are clean and breakfast amazing they have a lot of good options

the kitchenette is great for extended

were cleaning carts and bags full of laundry(

the self service laundry facilities were conveniently located right across our room

if you would like to use their laundry service, i would recommend bringing some quarters

a laundry service

booked this hotel due to having laundry facilities (we have been traveling almost 2 months)

location, very clean, lots of room for my kids to spread out and relax

no shuttle ads advertised. terrible wifi. tab did not work and had to go to a different room.

i slept so well that i didn t get a chance to use the gym, which was worth it

kids knocking at door and running away

when my kids asked for a blanket, the receptionist gave off a bad vibe, making the experience uncomfortable

free parking and wifi

i liked the rooms and the gym,

due to covid a lot of the and vanities such as the gym, pool, and bar area were closed.

parking was great and the staff was friendly and accommodating

the comforter on the bed was nice. the gym was clean.

small things like only one coffee setup and no laundry bag but maybe i m too picky

would have appreciated a guest laundry on property. pool & jacuzzi could use an update.

the hotel also lacks a laundry facility

stay here once month. love this place. spacious rooms.. fast wifi. tv has selection.

pool and breakfast are fantastic

corner in the back (probably the worst room to get in my opinion) the first floor near the staff laundry room

was nice, parking was easy, laundry onsite was huge plus, breakfast was not great but better then none

the breakfast could have been better. also the laundry room was closed

gym and laundry room

the gentleman really went above and beyond to help me with my laundry

guest laundry needs to be updated with new machines that take credit cards vs coins

i liked the staff and cleanliness and laundry.

wifi did not work

pool was nice. breakfast was great.

(we had breakfast & dinner at the hotel) room service was fast & friendly

it's always nice that breakfast was included though i just got coffee - which was always available 24x7 in the

pool was not heated but good for the kids

early check in friendly staff location to airport

room was pretty quiet considering i was next to the swimming pool

location was good. room wasclean. pool was great!

laundry room was not working and closed off

it was quite clean the outside rooms were so clean no one hanging out all over the place and the laundry room

anything about the management of the hotel, for example that i have to take the towels to the laundry so that

oh and i understand co vid protocols but why do i gotta go to the laundry room for towels and toilet paper

the odor & color of laundry seems they're not using laundry detergent

second night, there was a constant noise and we were not sure if it came from the elevator or the laundry room

the hotel very clean laundry room open 24hrs and had computer access

nice breakfast, thanks!

the rooms were very nice size and had excellent parking

location, ample parking, i can view my car from window of room, great breakfast choices, staff friendly, helpful

we liked that they had a laundry room

an the pool was closed

great choices for free breakfast included

that it didn't have the gym or pool opened

the shuttle only runs 9 to 9

laundry room and the head housek e eper very rude, accused me of breaking the washer and ice

the person brought me to laundry room to give the towels

pool, gym, outdoor stuff

parking was a challenge, the lot filled up quickly and many cars took up more than one space when

parking structure should of had another exit was stuck in traffic due to the one exit but nothing

laundry rooms on every floor

coin laundry is the best option

called before booking i asked they had pool and jacuzzi ,i was told yes i also asked if they had laundry services

laundry

no free breakfast

laundry service was cheap and fast (within 1.5 hours ready and brought to the room!

neer seen the free breakfast listening the people next door.

no breakfast

coffee n pastry is not breakfast

breakfast wasn't really breakfast.

it was clean, laundry , free breakfast, wifi and good customer service.

) nice guest laundry room

overcharged for laundry detergent and dryer sheets at the front desk

laundry facilities were expensive

the laundry was a bit pricey

seemed recently renovated so everything was upgraded and nice, comfortable, non smoking room didn t smell of

it was awful... to start outside in the parking beer cans left everywhere on the floor, the

and all the hoes and pimps in the parking

the wifi was horrible too

property is large, and an overview of the pool, laundry, facilities, ect

breakfast was marginal for the price paid

wasn't always available racquetball court or gym was closed

the ice machine was empty but fernando at the breakfast area got me ice

ain, airplane, and pool construction whilst enjoying the pool), clean but could use a deep clean (or paint as

unadvertised $40 cash deposit, rough area, pool was closed as well as the lobby

smoking rooms should be offered only to those who request them

but a lil stunk in the smoking rooms

pool was yellow

the pool was close, no breakfast.

full kitchen. access to laundry room

the laundry room was in poor shape

the breakfast could have been better. food was just warm not hot.

had 4 men with masks knocking on our door at 2am in the morning and wouldn t stop , my kids were so scared

only thing to keep from perfect score is it could use another pool as the one gets crowded

i like its location and you can safely do laundry if needed

parking lot

the pool and hot tub were very lovely

i hope them not use my information for bar things

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

laundry facilities we're very clean

a laundry personnel replaced it with a new one but didn't have any plumbers tape, so he used the

on one of the day ended up using guest laundry to wash our towels for shower

asked for clean towels, laundry bags and clean linens in the morning and had to call 4 times to not get them

my room was located very far from the elevator, ice machine, laundry but that isn't something wrong with the

the pool was great, the facility was clean, and the staff were so helpful and nice!

parking lot was limited

room service was great

it s perfectly located right off the freeway with free parking

parking is sketchy and people were watching guest as they walked into the hotel

had to take them down to the laundry myself for exchange

plugs where made inaccessible) -promised amenities where false (spa closed due to violations, no laundry service

it had a guest laundry room we even parked the car in front of it so i knew it existed

when we did ask for towels we had to meet someone in the laundry room behind the facility and we were only

didn t have breakfast. the management and the staff were excellent professional and courteous

laundry room was a mess and only one washer was working definitely needs to be cleaned more

probably put in a laundry facility and a bit of tune up on the a/c for those hot summer nights.

the hotel was 4 mins away from the airport and the shuttle picked me up quickly and got me to the hotel safely

called room service 4 times with no answer - front desk said he was away from his station

under staffed bar front desk lady was not the nicest pool hours closed very early

at knights inn everyone here is so helpful the parking lots are so clean and we enjoy how there a laundry room

& had a whole in the door, the water wasn't really hot, the only microwave was downstairs in the laundry room

the microwave in the laundryroom were broken

laundry room facilities (someone stole a load of mine)

that everyone here is clean quite and very helpful and they got a laundry room yah

additionally, the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked

i won t book pet friendly hotels anymore

a kitchen to cook in but we unfortunately not able to use it due to not having a restful night

it was on the bed, the bathroom floor and the kitchen

the pool was not heated even though it needed to be and my request to have it heated was denied

there is also a laundry facility, which was very helpful during our stay with three children

nice lady at check in knew we needed to wash our clothes so she got us a room right across the laundry room

the laundry room was quite nice as well

they have an airport shuttle to pick you up and take you back to the airport, free breakfast and because i

we had an rv - staff helped us find parking spot for it

the laundry room could probably use a touch-up

no truck parking, some laundry out of order.

big pool and laundry

had a good breakfast selection, wifi, a computer if you needed it, and a washer a d dryer to do laundry

the laundry facilities don't always work.

no laundry facilities.no vending machine for drinks. no coffee making room.

all they mention is that there is free parking, but they don t mention that if you have another vehicle, they

pool is closed

i didn't like the limited parking

they only have one parking per room, we had to relocate some of our vehicles next door to the restaurant also

awesome breakfast, quick and easy check in and check out. laundry facility was a plus.

i was so happy that they had laundry services

there was a weird smell one time getting off the elevator by the laundry room.

staff, breakfast and the rooms themselves were all above average.

loved the lift option to the airport if the shuttle wasn't available.

laundry room elevator pets allowed

was good, pillows were like rocks, no laundry bag, light bulbs were so dim you cannot read, the breakfast was

clean room, easy and stable wifi, quiet , hotel staff seemed super polite and helpful

no room service at all for cleaning during the covet 19

that even though i had a handicap plate, i was not allowed to park overnight in a handicapped parking space

-the parking lot is tiny & street parking is oddly

breakfast was very good.

breakfast was good. fitness center nice

love that the room was clean and also the kitchen area is a plus with a good size refrigerator and microwave

the breakfast is also amazing

also while the construction is going on their pool is closed

plenty of parking

easy parking & right off the freeway, so very convenient.

clean batrooms. tv + wifi

cockroaches , durty and unfix floor , bed super noise, parking lot not mark right ,

there were several men smoking and loitering at the parking lot

in unit 202 and it sounded like an airplane was taking off i am assuming where right below the laundry room or

there also a 75 dollar pet fee they don t mention

used the little gym, and this is just a nit: the light from the windows was so bright in the morning it drowned

neglected to advise about wifi so we struggled until another guest helped us out

very clean large rooms. quiet and delicious breakfast.

breakfast wasn't free and they had no laundry room

everything at the property from a restaurant bar pool outdoor area fire pit

kids did not want to swim in it

don t time in pool and jacuzzi it was excellent

room service, in the morning we needed more towels and more coffee

i know someone did laundry in that same room before me

room service surcharges were ridiculously high

the bed linens are amazing. loved every restaurant and the spa too!!

rented to kids soccer teams it was like 3 chuck cheese kids running screaming , i complained and asked for a

to pay for wifi !!

they ve recently renovated the rooms, and they offer a laundry service, a pool, and free wi-fi

i was happy to do my laundry. nice laundry facility on the property. room was decent.

staff, pool, laundry room, flexible when needed more time to exit

good value for the price. the place is kept very clean and well lighted in the parking lots.

staff, pool, laundry room, flexible when needed more time to exit

quiet and laundry room

they couldn't give me quarters for laundry; i had to barter to become successful at that task.

laundry facilities were out of order, parking was inconvenient and price was almost as much as a

laundry facilities are not fully operational 2 small washers, 1 dryer available (and speaking from

laundry room has old equipment

they have people living in the rooms these people keep their laundry in garbage bags outside their rooms

breakfast is good and i think i lost a few pounds in the gym lol staff is super friendly, welcoming

i liked the location. i also liked the pool. the breakfast was desent.

parking was close to the room and there was a nice pool but we didn't use it

we didn t have breakfast because of our early departure.

great laundry facilities

the staff were great, the room was really clean and nice. i liked the complimentary laundry!

the free laundry.

my only wish i could tell you about the pool unfortunately i forgot my swimsuit

clean rooms, great breakfast, attentive staff, family friendly and easy to locate.

need laundry facility

homeless smokes in laundry area

comfortable bed , parking lot for guests , location, get moneys worth

the tv and station selections were substandard along with the wifi. parking wasn't the greatest.

i really wish their pool was heated.

no vending machines, no ice machine is broken and no laundry room

specifically searched for hotels offering breakfast and picked this one

breakfast

and during the stay there was no complementary breakfast which wasn

it needs to be updated and also they advertise free breakfast but they're not onoring it.