accommodated to last minute requests) and the housekeepers were just amazing and helped with our laundry

breakfast was very good

were a family of four, with two kids

room was clean and got an free early check in

- the bathroom was beautiful and the shower great - there is a lovely eating area - there is a breakfast offered

for the price paid it was really good, breakfast was deli

a beautiful view, good breakfast, and friendly staff.

excellent mountain view, polite staff, good breakfast. car is required to access the facility!

very good food with breakfast included and decent dinner options

amazing design, great breakfast, perfect for an escape in the mountains whether you cycle or not

location and amazing breakfast

perfect hospitality, tranquil location, friendly staff, great food (dinner & breakfast)

the breakfast was lovely with a variation of fruit, freshly squeezed orange juice, yogurt, cereal, and

the views are great and the breakfast was delicious

it is a short walk into the town of filandia, where parking can be difficult because to the narrow streets

the breakfast was delicious, with fresh squeezed juice and the ultra fresh regional artisan cheese was

every place has wifi access and outlets to charge your devices

the wifi worked, but it could have been a bit stronger.

excellent price-quality clean room friendly staff quiet and relaxed netflix in the room good laundry

i would recommend putting a small table in the kitchen, so that when people eat they can sit somewhere

great kitchen, great location

the window (indoor window) on the website looked out onto this reception area and kitchen, so no privacy there

it was nice to have the pool for the children

well equipped kitchen and a pool/jacuzzi too (although we didn t use the

the breakfast is also

breakfast 2 different menu every day , beautiful very private bedroom with balcony and hammock,

breakfast was fine and

the wifi was excellent

we ate breakfast, lunch, and dinner and all meals were delicious

the hotel is well kept and the breakfast is also really good

the breakfast included in the rate was delicious and very complete

breakfast is tasty but simple and the same every day which is good when you only stay for a night

breakfast

luis impeccable service, and let's not forget the delicious breakfast

eggs for breakfast (fresh), couple of choices for dinner

this is a good place if you don't mind having lunch and dinner nearby, as you can only get breakfast in the

with an owner who lives far away and isn t present, many things don t function properly, the breakfast is

was very beautiful, swimming pool, hot tubs very nice

breakfast in the morning was nice and the pool area and views are splendid

breakfast is included and is really good

breakfast was poor, the bed uncomfortable and short, the room had a strange smell

good location, but some rooms face just bushes and have no view. great swimming pool.

i thought access to pool was dangerous, curved slippery entry no steps

we stayed in an apartment with 3 rooms and a kitchen but were not informed (until we asked) that we were not

breakfast/dinner not good! the hotel is a long way from anywhere! actually did not like hotel!

sonia made sure we were looked after and nothing was too much trouble - laundry, lifts into town etc

sonia and hector are amazing hosts, they catered food, laundry and have an amazing knowledge of the

they offered us rides to and from town (for a reasonable fee), did several loads of laundry, and at our request

family, and helped us with everything from booking tickets and tours, buying local coffee, to laundry and snacks

all the amenities were great, clean and ready for use from the bathrooms to the pool to the common areas in

staff is extremely friendly and helpful. breakfast

breakfast was simple yet tasty

little more variety of breakfast - maybe granola or cereal, pancakes, hash browns

spa not very clean

pool level was low and not very clean

breakfast was hearty, plenty of fruit, coffee, eggs, arepa, cheese, fruit juices

they also have laundry service

wifi signal wasn't great in the room, but good in the restaurant.

the wifi is good.

wifi signal not string enough in the room.

additionally, i was disappointed with the laundry service

a beautiful garden with mandarine trees, lots of birds to watch and a really nice pool and soccer area for the

hotel spa is brand new

in the evening, the kids enjoyed the pool or the spa and the massages were divine even for the kids, they loved

nice finca, very cozy and not to big, colorful big garden with pool and nice outside area to enjoy a coffee,

the laundry service was good and fast

breakfast included, dinner at extra cost, hot water in the showers, everything is clean, laundry for a small

laundry service was inexpensive

our first day there was a lot of rain so we chose to head back to the hotel and use the spa facilities which

wifi wasn't always reliable (but it's understandable given the location)

staff was simply amazing, the breakfast was included and was delicious

amazing breakfast and very friendly staff

bar and restaurant are superb

friendly staff. good breakfast. comfortable bed. bar and reastaurant by the hotel.

breakfast was food and location was good, also the hotel had hot water for the shower

the spa bath was very hot and great

i understand families and kids but the idea is to unplug from all that

breakfast was good, highly recommend

the breakfast was delicious

family oriented and pet friendly victor is amazing and will help you with anything you need

beautifully designed and offers all the comfort you might need: hot water in the mornings, okay wifi, and very

the communal area completely surpassed my expectations- a large, fully stocked kitchen, wifi, hot water in the

wifi incredibly works great even though the nearest road is 20 min walk away

- there s wifi

wifi was great and the breakfast as well

additionally, jeffrey offered us the spa for free

very comfortable bed and great breakfast

we had the jacuzzi and cold pool after a hiking the cocora valley and it was very pleasant

staff are fantastic, and the breakfast was super tasty

we played multiple activities like pool table and a playground

breakfast could be improved a jug of drinking water in the bedroom would be a welcome addition

the pool was very nice and the landscape is very nice

good breakfast, we asked to for another coffee without any additional charge, it was amazing

in addition, breakfast was not the best, they served it cold

if you ask at reception, they give you umbrellas, a hairdryer and help with laundry (very cheap, done within

they offered us tea at evenings, helped with the laundry

our laundry was serviced quickly and at a good price

they are really kind and helped with transfers and laundry

we needed transport to the airport and laundry while we were there and the staff were very helpful

good laundry service

the laundry came back and wasn t completely dried.

nice staff, laundry service and common kitchen for budget travellers... we liked it!

the lady's from the reception were super friendly, amazing services like laundry service.

friendly staff, fast laundry service, breakfast with re-fill

decent breakfast, good laundry service

the take care of their guests and their laundry service is very good

they were always nice to us and very flexible for the food, the laundry

laundry was also very quick and cheap

they do a quick laundry service for 5,500/kg, snack food, and sell cold drinks/beers etc

we used the hotel s laundry service (quick turnaround) and they booked us a coffee tour

you can do laundry for very cheap and very quick

the extra services the hotel offers, like a good restaurant, breakfast,laundry, sport facilities, excursion

for example one woman arranged to have my laundry done, printed out my bus tickets and called me a jeep to help

laundry service is very fast and cheap, we used it almost everyday

we made use of their laundry service and it was perfect

the breakfast was delicious and the options of activities was great

lovely home cooked breakfast

the breakfast was very good and a great way to start the day

the breakfast was delicious, we felt very well looked after staying here

the owner was helpful in sorting out our laundry and giving us advice on activities

was very welcoming, and helped us with everything from tours to laundry

the wifi works well, the showers are great, the beds are

also - they offer laundry service for a very cheap price

they also have laundry service, a life saver for long trips

cheap laundry service

big room right in an excellent location right off main square; secure parking g for our car; tasty breakfast;

beautiful hotel, my room was clean the wifi worked well and the staff is very friendly

-as we were on our honeymoon we also got for free a special setup -the property took care of our laundry -super

the mini bar was definitely a cash grab with very limited options

hard on the door to be heard when we got to the hotel, but the guy explained he was opening the parking, so he

breakfast is really good and the staff is super helpful

please give a shut out to carolina her spa treatment was great

also the additional charge for laundry is very affordable

great location quiet the owner are great they let us do laundry for free i loved the place

the breakfast is huge and very tasty, the garden is beautiful, and they even do your laundry for free

they also can help you with your laundry if you re staying a few days

and his team are exceptional: they will help you with excursions, transportation, restaurants, laundry, whatever

also having access to in-house laundry service was great too

they offered laundry service that was cheaper and faster than most places

of the room, everything was very clean except for some spiderwebs on the walls and the laundry room had a lot

the staff were very friendly (though speak limited english) and are able to organise affordable laundry facilities

laundry service was very fast too only took a few hours for a massive bag of closes and price is

breakfast is included but it was minimal

the location was great, te rooftop and the coffee bar on the lobby were awesome.

no dislikes, breakfast choice in restaurant was not great

there s a bar (club) on the last floor (8th floor) and the hotel is on the 6th floor

everything is fine. the parking is a little tight, but everything is perfect.

staff was friendly, good location (close to all but quiet), has laundry service.

they did our laundry overnight, for a decent price

beds are very comfortable and the laundry service the hotel offers is well priced and super fast

laundry service as well

the staff was very attentive and helped with transportation and laundry

we do wish to know that laundry service ends after 6pm before our last day of stay, but the staff went out of

very friendly staff also with excellent service -- laundry included

cute place, nice whirlpool, laundry service, tranportation to/from airport very reliable and good (definitely

the rooms were great and the pool area fantastic

the breakfast was

loved that there is laundry service and restaurant in reasonable

i also used the laundry service for an additional cost

when you are in salento awesome view and ambiance breakfast is excellent and the bar really cool laundry service

you don t need to survey other tour operators in the town, from laundry service to hiking tours to coffee

nice staff! cheap laundry service! soft beds!

- clean and well maintained - all toiletries included - laundry service same day - the terrace view is breathtaking

they do not have laundry service and you have to walk at least 10min downhill with ur heavy laundry to find a

lack the little extra services that can make a big difference like arranging laundry pickup

- clean - all toiletries included - laundry service same day - the terrace view - free breakfast - safe, gated

really quick laundry service which was definitely required due to the rainy climate in salento

they washed our laundry right away and brought it warm and folded to our room

it was well located and had a balcony which was good for drying laundry.

the laundry service is quite expensive and my clothes are not smelling like freshly washed clothes

the breakfast was great too

the breakfast was very nice

the house and not facing main street you could still hear music and other loud noises at night, laundry service

laundry done for you for a few pounds

was very helpful sameday laundry ideally located in the heart of salento hot water in the shower nice

laundry service was nice

staff very helpful and kind; laundry service included; the private room was comfortable and very cheap and

location, not far from center (careful elevated street for those who can't walk a lot) , wifi, laundry

leave your laundry with the front desk and retrieve it the next day

no laundry service as advertised.

near to the main square, room was comfortable but basic, laundry services are good and affordable

we had some laundry to do which they provided for us in a couple hours

also we asked for laundry but though promised never got our things washed

the breakfast was great (pancakes/eggs/yoghurt) with fresh fruit and juice every day, and coffee/tea

available, hot water, wifi, comfortable beds and pillows, towels, clean, balcony with mountain view, breakfast

staff, wifi, size of the room

amazing view. nice staff. lots of tv channels. nice breakfast. big hot shower.

also laundry service available at a reasonable surcharge

all of her restaurant recommendations were outstanding and they even did our laundry for us for 20,000 pesos

they helped us with everything from booking transports to laundry

pretty room with a balcony location close to the square laundry service could borrow an umbrella

their laundry service was great too

very nice , ver good breakfast and the people was very kind and helpful

they have tea and coffee available 24/7 and also laundry facilities which only took 2 hours

we were in a room right next to the laundry room. at 7am we heard some noise coming from there

very well located. spacious room and bathroom. comfortable bed. laundry service was very useful.

free water and coffee all day, and really well priced laundry service

we could change the room because the better view and we managed to use laundry

wifi in the rooms is quite bad

the view and the breakfast was great.

jacuzzi and the pool and nice

not a big fan of the breakfast, but the moment i told the chef and staff they were happy to give me something

the breakfast

the pool was a bit dirty

the gym was a bit small, but not a reason not to enjoy the stay.

good breakfast with very friendly staff

water provided inside the rooms, bad wifi connection, the room was too small

so tiny parking lot

the location, the breakfast and the room was smelling good.