the pool was nice and the location was good

location off i10. good breakfast. clean.

the breakfast was great

breakfast was really good.

breakfast service was clean and efficient. hot tub was nice.

needs more laundry machines....at least 1 more each

having laundry facilities available on site

for there cowprkers in the hallway totally blocking the hallway with food drinks and laundry in plastic

i was next to a staircase which was worse as it sounded like a herd of elephants when the kids were running up

good room,good breakfast, nice town.

we had no water at home and wished the laundry facilities were better

breakfast and fitness room

the pool, and outside area even though it was too cold to enjoy.

it was clean and had fun decorations for the kids

staff was great, the pool was fabulous and the breakfast was delish

laundry area

amazing and went above and beyond, room was equipped with microwave and good sized cold fridge, laundry room on

they had a laundry but no changer and you had to travel yp ro the turn around and back down i10 to get change

pet fee is too high

friendly property with lots of walking and parking space, right off the interstate

limited parking, deposit never refunded, ice machine out of order along with laundry services

the laundry room the washers and dryers were not very clean with dirt build up around the tops and

the fact that they have a laundry facility.

laundry room smelled of fire/smoke

i purchased special tokens to do laundry and the machines were out of order and they sold them to me anyways

laundry room was disgusting as

has a fitness room and laundry room

the pool was quiet small but the exceptional services makes up for it

no bar tender, bar was not open

i love the free breakfast and wi-fi.

before checkout, i came down to ask for an extra laundry bag but was told by the front desk that they did not

pools were like a community pool with tons of kids

and bar are good but could be better especially considering how spectacular the hotel

spa day for anniversary, only thing you do as a couple is massage and waiting area

also there's pay wifi, there's free slow wifi that barely works

he checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right

the pool was dirty. the room was smaller than expected.

room - very comfortable, the kitchenette is nice touch

bedding was awesome and comfortable. loved the breakfast

i liked the size of the room and bathroom. it was great that it has a kitchen.

and a change machine would have been nice so we didn't have to leave to get quarters to do our laundry

more ev chargers might be nice.

breakfast and staff @ breakfasts

pool was green

pool closing at 10:00, no ice machines on each floor, pool towels out for guest instead of asking

i figured it was laundry using the hot water

the spa service was superb

can you imagine how many people by the pool w/ kids would eat a hot dog

the room service was outstanding!

the location, the bar and the pool.

the time limits we had on pool and laundry, the dryer does not dry the clothes all the way but better than not

pool was closed

the pool was clean

plenty of space for my wife, three kids and me

nice pool, excercise room and great guest services all around

location, outdoor games, water in lobby, laundry on our floor.

went above and beyond to let us early check in and helped getting us a extra room for family members that showed

maybe provide a continental breakfast.

kitchen was closed when i arrived with not many options

preferred an indoor pool

thing broke like the laundry, one of the elevator and pool was green

kids handprints and the room was hot the guy @ the front desk wasn t knowledgeable about the laundry facility

the room had a musty smell and laundry facility was out of order

no pool towels

thing broke like the laundry, one of the elevator and pool was green

some cool color changing led lights after the sun goes down which makes some fun time with the kids

everything and the little kitchen

our room did have kitchen with full size refrigerator with ice maker, but since we were only staying one night

pool was about 3 ft and small

scrambled eggs were nice and hot with variety of breakfast meats

door locks were damaged, the room was dirty, and the laundry room detergent dispenser stole a dollar

i loved the price, location and how clean it was. i love having access to a laundry room

needed repairs and a detailed clean. the paid wifi was for a single password for each device.

was hard finding a parking, and the room was so tiny but well you only go there to sleep right

why would you list your property as pet friendly

close by a couple of restaurants by walking to end of parking lot as well as a cvs on the corner for items

they welcome pets and there restaurant and bar are actually really

pet friendly and location

no room service

bar wine glasses were spotty

no laundry room

i would like a guest laundry washer on site

everything was great. comfortable beds, helpful friendly staff and warm clean pool.

bed was comfortable. room was clean. breakfast was good.

parking was close and the side entry door. loved the swimming pool

nothing. all good. would have been perfect if laundry facilities were free

pool was very murky.

check in was smooth thanks to yvette sierra , i will stay again and again, the security in the parking garage

the breakfast had a large variety and good quality food

my kids enjoyed the pool and my husband and i relaxed in the spa

the free happy hour and breakfast is worth the price of admission alone, this place is awesome.

now we know where to stay recommend if u want exceptional and comfortable stay my kids loved it

i loved the option to take breakfast up to the room

tvs were not working for the family which was a big inconvenience, especially for our kids

the breakfast was delicious

there was also no laundry room

having a nearby ice machine and laundry was nice

no functioning laundry room ice machine not

no hot food for breakfast, not enough pillows or blankets, shady people in parking lot

the second room that our college aged kids stayed in was the same

have a bar but i don t think they had a bartender making the receptionist do check ins and serve

the pool area and the games available. lobby and bar were nice to hang out in.

shower had hard water stains, the pool had debris in it from the wind, the walls were marked

kids loved everything about it

location is excellent, its an a mile away from my kids utsa school, located on the same side

the dryer in their laundry facilities was broken, so i had to go to an offsite laundromat

laundry facility wasn't working & doesn't seem like its a concern of the management

my overall impression is that this facility does not do their laundry well or clean vigorously

ice machine and laundry facilities closed at 5 pm

the internet sometimes worked but for most of my stay wifi was unavailable

we went down to the 1st floor to get our new sets and they gave us a big laundry cart with mixture of sheets

wifi poor.

the water was cold for me but my kids really enjoyed it

represented the six flags name oh ya and no smoke detector and no night latch no housekeeping no room service

well lit parking lot

washer/dryer is available for laundry if needed

young lady in the morning was very helpful and was glad to see that they had a laundry room

didn't use the laundry facilities

breakfast was good, many things to choose from

pool was clean and pool area was nice

fixtures in room, nasty carpet in hallways, to every amenities had paper sign out of order from laundry to coffee

breakfast is advertised, no such luck laundry facility was out of order

free breakfast , amenties , offer of late checkout for some who forget sleep !!! etc laundryy

my room was located next to the laundry room that was blaring hip hop music while unattended

just didn't like that you have to try the card a couple of times before the door opens and the laundry should

the self laundry service

swimming pool was fine but the privacy was not

free wifi and close proximity to i10

plenty of parking, too

have a great breakfast menu that varies with every morning, great staff and friendly environment

guest laundry washer & dryers don t work well and weren t many available.

most of our stay (big reason i book hotels when traveling) and i hadn t realized there where no laundry

guest laundry dryers do not work well

very comfortable, clean, quiet room. good breakfast. very good housekeeping staff

attached kitchen sink had not been cleaned out but we didn t use the kitchen so it wasn t a big issue

the laundry facilities were clean and reasonable

we really enjoyed the indoor pool and having a laundry room on site

than any average hotel breakfast with good selection, the dinner was more than expected, free parking, will be

all the perks the hotel offered. free breakfast and dinner, the pool and the gym. loved it

the first time i tried to enter the drury parking lot from loop 1604

our room was on the 5th floor and the pool, fitness center, and laundry were all on our floor

they have a fitness area, guest laundry facilities, pool and outdoor hot tub

kids love this hotel

it was clean including the pool.

complaint is no one came i 4 days to tidy or give fresh towels had to go steel them from gym

there is a gym, laundry and pool

the laundry room it was filthy and found pasta noddle's on the washer, the machines are so old some of

one african american lady i believe was anew start but she charged me pet fee after we left and had put us on

pet friendly

pool area completely surprised me in a positive way

to call the front desk 6 times about people above us kids running

allowed pets and location was good.

wasn't clean enough even though room service just got done, indoor pool doesn't exist because of renovation

we don't use the swimming pool because it was to much bleach odor in it.

the location was convenient, quiet and parking was available

* amenities: while the pool was okay, the whirlpool was out of order and looked poorly maintained

everything was perfect the kids enjoyed it

breakfast it was great probably the best of any hotel we have stayed in

the room didn't have any extra blankets for the sofa bed. and the pool was not open

the pool was fun for the kids and the facilities were very clean

to throw our own trash , and had to go to front when needed towels was told to put them in the laundry room

there were 6 dryers in the laundry room and 4 were out of order

cost of laundry facilities which were included with the room rate during our last stay (2019) are no longer

the laundry room had only two dryers working

pet friendly. great location: close to many restaurants and the uscis office.

service in the laundry room, all the machines (washers & dryers) were very dirty, too expensive for each service

laundry was nice

guest laundry but they don't give change to use the machines

laundry is pretty pricey.

i didn't like that soap and sponges were not provided in the kitchenette

front desk and workers were very nice my son enjoyed the pool!

pool wasn t clean couldnt swim room was dirty and the bed sheets had stains on them

it satisfied the noise but most definitely not the smoke as he said the whole hotel was smoking so there was no

we were in a non-smoking room in a non-smoking hallway, but the smell of cigarettes was strong and unmistakeable

we travel with our pets 90%of the time so the fact it is pet friendly with no extra charges is our main reason

has mini fridge, microwave, pool and laundry facilities

the laundry facilities were dated and could use new ones

the room next to us smoking ud83dudeac

door seem like they are broken they are all bent it feels unsafe kids were running around there was homeless

always a bottleneck during breakfast given they put barely enough and keep refilling as needed

the breakfast!

the spa was cold and didn't work and pool was small.

nice hotel, nice pool and hot tub. nice breakfast.

no breakfast

the only thing i wish it had was parking on the sides other than that it was great!!!

i used the guest laundry room and there was only 1 washer and 1 dryer, i had to wait until another guest was

great staff . very friendly with the kids.

got called about complaint that my pet was barking when we left the hotel

the pool was fun addition for our kids to use and it was never busy

husband is obsessed with their variety of breakfast options & even more so the bar option for night time after

functioning laundry

breakfast was really good

no breakfast

location, restaurant parking

i liked that it was so clean and comfy. the pool and bar were great!

there was a fan from laundry outside room that was noisy.

staff great laundry machines great room comfortable bed easy access to pharmacy and food, easy to find

the pool & gym

breakfast was good, people were nice

also, more security in the perimeter my husband did see some strange things out in the parking lot at night

free mini golf and playground, great pool and hot tub, nice staff, fun game room for the kids, laundry on site

very useful mini self service laundry

the amenities, like the swimming pool and the games area.

free breakfast

everything the breakfast, price& area

it offered all of the ammentities you would need, breakfast, laundry, pool,

the atm was out of order and the change dispenser in the laundry room was out of order as well making it very

had to use laundry facility & was given complementary detergent

i like the breakfast

breakfast was delicious

i spent $28.00 on 2 loads of laundry due to the broken dryers not drying my clothes.

didn t like the laundry and breakfast i think they should ve added like different stuff like variety

it took 2 hours and $3 to dry clothes in laundry facility

we loved how pet friendly the hotel was. our dogs were very comfortable and calm.

the spa tub. the spacious room

laundry room dryer did not function properly, things from rooms laying around outside in the hall

it upon myself to help them out and personally dumped the trash cans in the following areas: the laundry room,

coin machine for laundry and they were unable to make change

fact the elevators weren t working, breakfast was not all that and the guest laundry room was not

breakfast, comfortable and clean rooms, availability fo laundry facility, excellent staff service

when i booked the night no one mentioned pool n laundry out of service and place under construction

we were in town for a soccer tournament. kids enjoyed pool area after a long day of playing.

pool and gym at hotel were good

access to gym/spa/pool across the street

over run with unsupervised kids

close walmart , restaurants, bar, fitness

we also enjoyed the new outdoor seating and the pool

breakfast was excellent. lots of items to choose from. very satisfied

parking, too manny busses and trailers

ants at the pool

next 2 the laundry room/10:30 @ night there was maintenance woman moving washing machines @ banging 4 10

breakfast, friendly staff just never had coins for laundry room and house keeper only went to take out trash

the location was perfect and very family friendly. loved the indoor pool for our kids.

bathroom had hair , called desk to get wifi the girl gave me info tried it didn't work called back another girl

eggs had peppers cooked in them so i could not eat them ,and there were 2 bags of trash under the kitchen sink

laundry equipment did not work properly

the room we noticed hot hot it was the door to the outside was left propped open we passed by the laundry room

facility did not have soap to be able to buy for laundry

the other 35 was kept so they can do laundry

laundry facilities not working properly, treadmill not working, public bathroom out of order, bad

had to pay for laundry service usually is free at other home2suites

cheap laundry facilities in-house

pool was not swept of leafs, patio area not impressive pits look dirty

pool was not open cause of covid

for a family of 5 it was spacious, enough plugs for electronics course, and loved the little kitchen

cigarettes ,room didnt have good lighting,the counters looked dirty along with the mirror, the laundry room

needs a laundry room. better internet.

the laundry facility is so dirty

signage could have been improved in particular the location of the laundry facilities

the home gates studio are old and run down the laundry room was just very dirty bad

i wish the front desk or laundry room had a coin dispenser, the desk clerk was able to exchange a single roll

the rooms were surface clean, need a thorough clean. laundry facilities were very expensive!

the laundry facilities are adequate but expensive and no coin dispenser or credit card payment is

breakfast lacked quantity of items served.

parking

level shows open room to cleaning stations and the laundry room baskets disperse into the hallways where the

members got the vehicle damaged, someone broke the window from the car, needs video camaras on parking lot in

yes the juice for the breakfast was was watery it was expensive

my kids and i always look forward to going back

the breakfast was also a treat

i asked one guy how much the laundry was and was told i think it s $1

liked that the room i was in had a kitchenette and that there was a complimentary laundry area

only one of three washing machines were working, so we have to wait some time hours to use the laundry

was expecting her to hit my kids with a wooden spoon

terrible wifi

the man at front desk said that he would not open door even if my clothes were still locked in laundry room

nice room and good breakfast.

the breakfast could of been better and the gym was not good no equipment to really workout with

parking was good, room was good

same rate as if they had all the same things available to make it cost more money an example the gym was closed

check in, breakfast was delicious, great idea to let us do laundry with a washer and dryer, bed was comfortable

no laundry or vending

was good friendly staff swimming pool was definitely a plus and it was pet friendly

pool area is beautiful and makes a quiet place to relax

location, amenities, free parking, friendly staff!

was good, but kids were running & yelling down our hallways had to call the front desk twice

parking lot !!! no space !! was full !!!!

the staff was friendly. the breakfast was good for the kids. the location was good.

i loved the location, cleanness, breakfast, and the staff!

parking and parking security as a woman traveling alone

the kitchenette, workout room was good, and the laundry facilities were surprisingly free

laundry room. many machines out of service

room was right across laundry, constant doors

wide room with good size kitchen

room was next to outside pool seating area and people talking would keep me awake

however there is no laundry on the property and the ice machines are only on the third and fifth floors

it didn't have laundry place..and i really needed to wash after 1 week. no microwave.

no laundry room

friendly staff nice business center convenient, safe, well-lighted parking

we checked in at 10pm, our kids were hungry and we were exhausted

i also liked that there was a laundry facility in the motel for guest

laundry room was dirty with, used paper, old rags, trash over flowing in the can and the machines

smell in lift micro owen dirty washing machine room dirty saw home less people using pool

that there was no carpet in the rooms

trash around building and homeless dude camped behind parking lot.

the room was clean, but near the laundry room, which was noisy.

that they don t have dirty laundry bag

full size kitchen and in a great part of town.

outside, kids partying in the parking lot

very poor wifi!

the gym is at one end the laundry room is at the other building

the bathroom is too small there's no laundry facility and we stayed there a week

we had to wash the hotel towels using the laundry facilities

the rooms were a bit small. and the laundry room was far away from our room

that the room had a kitchen, pool, and laundry facilities onsite.

laundry is convenient but the app is a pain

the laundry room could use some new washers and dryer.

guest laundry was out of service ud83dude1e

friendly staff, comfortable beds, free laundry, breakfast, dvd rentals, games, and equipment for bbq

the room felt very clammy and nasty couldn t enjoy being barefooted walking on the carpet 4-no laundry bag in

laundry facility had two non working dryers, needed cleaning, some rooms with fridge not all rooms

laundry facilities and food

i got a cup of juice only there were only a few tables and many kids and families there so it was too crowded

nothing really i guess parking could have been better but it certainly wasn't a problem

breakfast sucked bad

way when there was an event you did not hire more servers for bar area

awesome hotel. indoor and outdoor pool, kids loved it. nice rooms and facility.

the pool and spa area was outstanding

room had a horrible pet odor

went to order my kids the chocolate pudding for room service and they called back right away stating they were

the pool and and the pool bar were great and they even stayed open late due to the crowd

we enjoyed the pool,and loved sitting outside on the rocking chairs in the evenings

and pool-side bar were awesome

their new swimming pool wasn t finish.

setting, pool, bar, creek access.

comfortable bed, nice shower, free laundry room, and great customer service.

pool

the kids loved the pool and slides.

the price of parking each days is too expensive

room service could do better

breakfast was great! employees were awesome. so nice and clean.

we were going to leave but had to stay do to finance and having kids we couldn't find another hotel

i wish they had peanut butter for the breakfast toast!

no handicap parking near front door.

breakfast area was clean

laundry facilities were great

laundry facilities are inadequate

also, they should get a chance machine for the laundry room

has a free popcorn machine, a quality pay to use laundry and a well equipped fitness room all while the rooms

has laundry

not alot of grounds to walk tour dog. laundry is $3 to wash and $3 to dry

no change machines in the laundry rooms or able to use cards to pay for your wash or dry

good coin laundry and a comfortable bed

laundry price

breakfast could be better

small laundry room

the laundry room was disgusting and filthy

in walking distance also convenient store the bus transits also in good location has a pool and laundry

laundry room nasty

people hanging outside...it looked like a cross between a laundry mat and s frat house

hotel is false advertising cleanliness and having a stove/kitchen

she attempted to help us find another hotel with a kitchen since this one didn t have one although it advertises

missing kitchen appliances

although the room had a small kitchenette, the microwave did not work, and there was no stovetop, which limited

microwave and that laundry facility lol 1 washer and dryer that i would not use even for rags

laundry facilities... no dog run.

ice machine would be awesome and maybe a laundry room but overall not a deal a breaker for me

desk employee was very rude and abrasive if they weren't pet friendly with a good rate i would not have stayed

terrible area, wifi doesn't work and the staff is rude and unfriendly since there is no manager on site

very clean, nice staff, laundry area, and indoor pool. bed was extremely comfortable.

the hotel staff was accommodating with early check in and was very friendly

it was 65 and that’s too cold for kids

the dinner steak was good in room service

allowed me to have a late check out which really helped

1st floor patio, is a little awkward, functional doors but just opens out to parking lot

have never been charged a pet fee for our small dogs

pool outdoors and not heated...

no continental breakfast for kids.

this makes parking close to your room for coming and going easier

the pillow incident was that the laundry washed all the pillows on the weekend and didn t let them dry good

laundry room on our floor was out of order

whole 2nd floor smelled like dirty laundry, humid

hotel room description poor,no change for the laundry,breakfast was mediocre and never changed

laundry room broken our entire stay which meant we had no clean clothes and had to go elsewhere

facilities were broken in laundry room owner/manager did fix them after i struggled trying to wash and asked

is terrible no tases room had roaches front desk had chang for laundry room my floor smells like weed smoke 90

no vegan options for me. laundry facilities pretty expensive to use.

laundry machines did not work

room was outside the laundry room and the dryer was on all night

clean laundry

laundry facility

the laundry facility is outside were everyone has access to them including non guest.

didn't like that they close the laundry area at 9pm because that is also where the ice machine is located

only thing that was disappointing was the fact that the laundry and ice machine were closed at 5:00pm due to

the lady's always helped us while we stayed, the gym and the laundry room they had.

i also like that this hotel have laundry facilities

so pretty sure laundry wasnt done and charged 10$ extra dollars for car

laundry and towels smell bad

it used to be for champions but now is for kids who spend most of their time playing video games at a computer

the laundry services also were very useful

dirty laundry was placed or just left on top of bed

love that they have a laundry facility very pet friendly and it is walking distance to some of my favorite

had to pay much yet i still have to pay for the washing machine and drier every time i do laundry that was not

they had an on site laundry and the staff was kind.

no breakfast. coffee and muffins is not breakfast.

the lack of breakfast was very disappointing

breakfast, selection was very small.

breakfast could be better! coffee available all day food

excellent location. no breakfast available like advertised so that was a bummer

guest laundry center

they have a laundry room. the front desk person (tim) was very nice

believe the gym needs tinted windows because it

nice pool too

there was a pool that looked good, with a partial covering if you didn't want to be in the sun

free laundry services

laundry room and use of the work out equipment

could use crib service and provide laundry bag

laundry machines are free to guests

he had to call us and apologize because he didn t have access to the laundry/ storage room

nice room for an extended stay. very good laundry facilities too.

not really anything to dislike, maybe just that the laundry room door can be a bit tough to open

laundry onsite is very convenient

that the wifi didn t work

machine on each floor the rooms where there are, the rooms are not labeled ice machine- it says: laundry room

guest laundry mat was very out dated and worn down

had to wash laundry and they didnt have change, the lighting in the pool couldve been better and lastly the

easy check in friendly staff easily accommodating to our needs with a pet.

after we had room service deliver our food we didn't know what to do with it afterwards we finish eating

laundry room too small

laundry.

parking garage is trashy with broken down cars and the spots are narrow and hard to park and get

time the ac was not working in the room i was with my kids and we couldn’t sleep well, i called the first desk

guy was very rude in parking area honking horn for us to move our car while we were loading our kids

no laundry faciliiy. no laundry service nat all. and no breakfast.

the price is too high for the facility. not even guest laundry

no laundry area

only negative would be the laundry room was closed because the washer was

no laundry. for that price they should at a minimum offer that.

fest laundry should be card operated rather than quarters, inconvenient

explained breakfast time poor hours, covid-19 precautions etc

and amenities the spa the staff were

the. pool had a lot of chlorine but the boys really didn t care they swam anyways

good stay for family with kids....highly recommend...

wasn t shampoo, shower door broken, no microwave, laundry door broken, the price is not worth it s

shower was a little dirty and the laundry mat machine ate $3 when i tried to get some detergent ,wich i later

very limited parking

i just felt a little uneasy with my three kids alone on a floor that had possibly defective smoke alarms

liked that the bar was open after midnight

some of the services (e.g., laundry) were restricted

laundry room facilities we're good to have, but not enough machines

parking lot is fenced in and secured

parking always full at night. the room needs some repairs. the a/c was noisy.