exceptional we immediately booked to return in november with our kids

two of the machines in the gym didn't work

the wifi was very poor and very difficult to hold a connection

the room was beautiful with a lake view, the dinner, bar and grill were all exceptional and breakfast too

the views,the walks,easy parking close to hotel,the food was excellent,staff good,will be back.

friendly staff, near town centre with free onsite parking and good food

rooms were petite but had good tv channels & everything was clean & tidy within the rooms themselves

great breakfast and excellent location to my travels

keep logging into wifi !

i m sure this hotel is advertised as pet friendly, but i missed that somewhere in the booking

witnessed cookies provided in room on laundry cart in a

the bar person said they didnt have that ingredients, so between him and the bar manager they agreed to

food in bar was delicious and barman was very welcoming, chatty and told them of areas to visit in area

was super friendly, rooms were awesome and clean, food was good and room service avail, great location, delicious

i lost my wifi because of network change and found it difficult to locate the hotel

only downside was , we seemed to be quite close to laundry, and the washing machines were used during the night

rooms were lovely and clean , breakfast was excellent

ease of parking location not in built up area friendly staff great selection at breakfast

also the breakfast was outstanding

pet friendly

our room view was looking into a brick wall with window into laundry room

weren't informed that the kids' pool wasn't open for the 2 days we stayed and brought our baby daughter here

room service was quite dear. dinner and breakfast was very nice. praise to the chef.

wifi was not too good,but ok

outstanding location, beautiful room in junior suite and breakfast was top notch .

the corridor outside our room was treated like the storage area for cleaning and laundry because the trolleys

there was a a few very large laundry bin parked in the hallway to our room which was very unsightly

we have children ourselves and don’t mind a bit of fun but these kids were next level and staff didn’t

pool and spa facilities were

kids in the pool same at the restaurant for dinner and breakfast the following morning - these

lots of parking space

great garden and guest living room for the kids

great views, good facilities for adults and kids. lovely welcome and service. beds were great

the kids haven't stopped talking about it

wifi was slow

we really enjoyed the dinner in the bar - try the liver main - delicious

i couldn t connect to the wifi, but might have been my fault

the breakfast was as good as it gets, no need for lunch

food was superb and our kids really enjoyed it

wifi 40/30 mbps

the swimming pool was fantastic with lots of options for everyone

bathroom dated room service - food cold

we ate in the main restaurant during our stay which had a great selection of food for kids

the wifi was not extremely slow, but definately not fast.

third time here, and will definitely be back. the soft play room for the kids was fantastic.

they have an express laundry service - totally worth it for someone who doesn't want to spend hours in a

kids free thermal suite & pool

limited options for kids

breacfast,pool,spa,room

ordered room service the food wasn't great from the food service the pizza didn't taste fully

room the door was like listening through cardboard, laundry room across from our bedroom door and could hear

they also had room service which is really great at the end of a long day

my colleague used the gym and said it was

at the swimming pool/gym kept changing the rules regarding kids age 10 attending the pool without a parent

breakfast was great too

the breakfast was abit poor looked like a kids meal

breakfast cereals in kids size boxes

they have a really nice gym just for residents and all machines seemed new

lovely staff good parking

value, spotless room, lovely friendly staff, lovely breakfast