wifi can be slow

clean and spacious rooms. they also serve a delecious mexican breakfast.

the crowds at breakfast, very bad

free breakfast with eggs, fruit, yogurt, and some cold meats

yes they provided the internet we did not use the parking or travel with pets

room service wasn't available for dinner, i had to order uber eats and walk down to the lobby to

would like room service

staff is friendly all the time, the snack bar is very thoughtful i d come

no gym as stated and services are not professional

the day we arrived we ordered room service from a very limited menu

needs a designated pet potty area, but space is limited. expanded dinner menu for a hot dinner.

friendly staff, location, high ceilings, pet friedly

room service said the line was bad and after that hang on us various time, we complained with front

room service coming in when i had do not disturb sign

staff was amazing and helpful, breakfast was good and the overall experience was

of expected hotel facilities such as its own bar, restaurant and room service (guests have to use the hospital

breakfast coupons can be improved when traveling with kids

there zero wifi in my room and i was there to give a keynote speech at the university

gym is full operational the machines work

gym- the gym equipment needs to be updated

of the three running machines weren't working at the gym and the one that worked felt unsteady

wifi

was never able to connect to wifi

just need to sort out the wifi situation

they don t have a phone in the room, how can they say on their web site that they have room service

room was out of range from the wifi, but my us at&t data plan worked perfectly from my room

wifi worked. staff nice about calling me a taxi.

the laundry system wasn t convenient

everything... nice laundry room.

breakfast, and the guy in the front desk in the mornings was very kind and nice

service was great and breakfast was very good ! will be going back soon!

great breakfast and comfortable beds.

pool was freezing and hopeless for kids.

the wifi network was very unstable.

pool was freezing and hopeless for kids.

convenient that there's a bar and a restaurant in the hotel

my son stood at the omelet bar for 10 min to be ignored and not served

laundry service not so good

inside pool, outside pool, and very friendly staff

maybe just that the premises like the gym,pool etc

room service is available 24 hours so that is

the toilet in my bathroom leaked and the spa never got hot water after the massage

was not cleaned one day during my stay and they lost a garment that i sent to laundry

errors from the staff. my room was not cleaved one time and a shirt got lost in laundry

and room service is very expensive

great staff and service! room service excellent as well!

24 hr room service

rooms nicely decorated clean and comfortable. close to boats and park.

the receptionist wouldn t give me the password for the wifi.

privacy, mexican style bathrooms and over all view of the city with a gym.

wish their wifi were much stronger and better distributed across the buildings

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

wifi is good if you are relatively close to where the wireless location must be, but the truth is,

the parking is free, although is valet parking

i used the laundry service which was ridiculously expensive

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high

location was good. price was good. bar was excellent.

items like checking-in, they seemed to have been a annoyed by anything else (even getting laundry done)

excellent facilities especially the pool & yoga studio

breakfast was great

hotel is modern , but due to covid, everything was closed, the bar , the gym, the restaurant, yet i was charged

i suppose covid is the excuse, but everything was closed, the bar, the gym, the restaurant

kitchen, whole exterior wall was glass

the room service was good and quick

room service was fast and up to expectations

no pool

fundamentally bad (for me): 1) wifi is useless

no gym

laundry service to be improved (2 days to have clothes back is a too long period) in room service

kitchenette equipment missed a pan to heat water and at least some tea bags, the wifi was very

good wifi

no one available at coffee bar in lobby

gym still very basic, other than that

we were also happy with laundry service

the hotel gardens were lovely and the breakfast was freshly prepared to order

it's a bed and breakfast so you feel at home but with people serving you

i had a gorgeous breakfast every morning on the terrace and sandwiches in the evening

great staff. very clean place and they offer really good breakfast. excellent location.

breakfast terrific

my only note is the wifi didn t seem to work in the rooms which is not a huge deal but useful to know for

wifi was spotty and didn t work at times

special thanks to gabino and his excellent breakfast and smiley face every morning

breakfast and spa services were arranged around our touring schedules

would ve loved to have a laundry unit

expected a hotel but actually you rent out a small appartment with a community kitchen

the terrace kitchen and dining room were pleasant and comfortable

detail of our stay in this casa was superb, we were very comfortable in this artsy garden, spa and home environment

the shared kitchen and dining room was also fantastic

surprise at the breakfast: food (patisserie, fruits and coffee) in the kitchen and help yourself

the shared patio and kitchen were delightful to take advantage of

good wifi

cleaning (kitchen had a sponge that appeared to have been used for several months:(, lacklaster

it s diy with bread, fruit & jam left in communal kitchen

friendly service, basic breakfast and three course lunch included

stay included breakfast (7-11am) and lunch (2-6pm)

also, the free wifi was great most of the time, but occasionally cut out for a few minutes for some

great breakfast, good wifi, safe location, nice staff, clean room - everything was great!

and helpful staff,centre location,nice and clean room and beautiful garden, good breakfast

kitchen facilities are great and the lounge is a comfortable space

parking area is difficult to enter and exit to much traffic and is nobody to help you to open o

property with well-equipped kitchen

wifi signal was strong

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

room service menu is not particularly great

the room service food is not bad and there was a decent

this hotel is very convenient. location is great, very clean and it has a nice (but small) gym.

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

in the gym every day there was fresh fruit and water

probably because of the laundry soap or something like that

i would make the gym bigger

breakfast

not stable wifi

the breakfast

lobby is great and we loved the tea machine. breakfast is fantastic

a late check out helped as it saved us carry suitcases around waiting for a early afternoon flight

room service selection is limited but food is ok decent

only bad thing is how close is to a petrol station and the fact that the parking was closed and had to wait like

the hotel has a small gym and a comfortable restaurant

the wifi was inconsistent

the location the kitchen and luggage staff.

small gym on the property

great breakfast, coffee and hot water 24/7

corona pandemic times, the breakfast and common areas were closed

breakfast area too crowded

the breakfast is too expensive.

clean room. room service ok.

very good breakfast.

it was possible to take our breakfast until 12

same day laundry service was only delivered the next day

from the restaurant to the cleaning to the laundry to the bellhop, everyone took extra care to see that we were

tried to charge several dozen pesto more for laundry

-no laundry: regarding laundry, according to the paper, if you handed in your clothes by 10am you would

have parking have stayed here

laundry service was excellent

room service is so-so, terrible pool

loved the comfy rooms and the spa is a definitely a must

spa facilities

regarding the facilities, the swimming pool is very small

the staff were very helpful and the breakfast was awesome

nice safe area, varied breakfast, nice pool and gym

the design of the lobby and breakfast

missed a good gym, was being refurbished.

nice safe area, varied breakfast, nice pool and gym

laundry service

has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service

tasty breakfast buffet. clean and tidy.

the room and the gym

the hotel was very close to several restaurants. the breakfast buffet was quite tasty.

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

all was very nice and the breakfast tasty

breakfast was really good. and they have enough veraity of foods

spacious room, nice complete breakfast, nice staff.

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated

excellent gym and pool

cool hotel, nice pool, super gym

indoor heated pool was being repaired and couldn't use it at all (heater was out).

gym is perfect just need more cardio

no water in building , pool was a bit dirty , dirty windows to room

no laundry & no personal microwave access

accommodation is great and with the swimming pool

the breakfast was great and huge

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

the pools floor is horrible and almost scary enough it would break, it was almost like if the floor was

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

breakfast buffet and rooftop swimming pool

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

the breakfast buffet is great and we ordered fries from room service and that was tasty too

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it

ordered room service twice and both tines there were problems

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious

nice floor to ceiling windows with a great view laundry - washer dryer in the rooms

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

asked for information for a laundry service, again the wrong information was given

there's a laundry machine, but no laundry detergent

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

heated pool with a beautiful view

spacious rooms, greet amenities, amazing breakfast, friendly staff

friendly staff, amazing breakfast, great service

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

gym needs a major upgrade.

breakfast was very basic

breakfast was a pleasant surprise given the challenges from pandemics

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

also i had another unpleasant situation with the laundry: i gave them my clothes, they never advised my it

there were stains on the bedroom sofa and the breakfast coffee was awful.

staff was super great, something really important they have breakfast until 12 pm, everything was great

the lack of a bar lounge

very comfortable beds. great venue for a conference. good gym.

lady from the laundry s service knocking at every door on our floor to see if anyone needed laundry service

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee

mini bar wasn t restocked

breakfast was good

good gym and breakfast

and, the last, but not least, the hotel has it s own laundry which you can use on your own, since the

breakfast was excellent

gym was small but okay for a quick workout.

parking fantastic and easy location perfect for staying in benito juarez and will certainly be

facilities- basic but enough, the tiny gym is a bonus

loved the swimming pool, so peaceful

clean and spacious room. gym very good as well.

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

freezing cold most of the time and you weren t able to buy secure/high speed wifi so i had to work using my

lovely pool area for cdmx and price

after using the laundry service, some of my clothes came back smelling stale, while others had a strange smell

with laundry service !

enough towels, water, shampoo for the people in our room and had to ask twice to get it, as the room service

wifi doesn t work at all

our view was to a grey ugly wall and the whirlpool is just included into some rooms, there is no spa center

the breakfast was freshly made everyday with typical items

area close to the airport, parking.

location and breakfast area was reduced

breakfast options are pretty limited

had chosen this hotel because its said that it has a free parking area and it is close to the airport

loved that this hotel had a guest laundry

room service menu is very, very expensive for what it is

great breakfast...dinner, not so much.

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

breakfast was perfect. the place is very good. the personnel is very friendly and professional.

had a bad cigarette smell, they did say they ran out of towels and that they were doing the laundry, i asked

was very good,parking no problems,very kind personal ,location was jest so so ,the best are the rooms very big

for the price i would have expected a better breakfast and i only had 1 channel on the tv

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

breakfast and menu can be better the way for international gusts .

was great, breakfast, facilities, location

staff was very friendly, free parking, room was small but clean

breakfast was awesome and the place is rather luxurious

parking, most staff spoke at least some english

free parking

i could hear the semi trucks all night i ve sent some clothes to the laundry

room service took 2 hours to get to our room

staff and wifi

was a bit of noise between rooms, and the wifi was difficult to figure out

parking lots

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room

large room. good wifi. friendly staff.

and there is the cutest little door adjacent to the sink to open and receive room service instead of opening

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room,

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

training no hand towels in the room no chair for the desk no robes no slippers there is a mini bar menu but no

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

breakfast starts 6:30

the gym was great

wifi was great ud83dudc4d 5) the room has its own kitchen

the wifi could dip out at times but was mostly ok

parking space inside the building is extremely small, can be complicated to maneuver if more than 3

private parking and great staff at reception and security

no parking available at the time