indoor parking

crowded parking and cooling trucks making noise all night

one bottle of water provided, good breakfast included

- long waits at reception and for breakfast due to staff shortage

+ breakfast tasty, once it arrived after long wait (shortage of staff, couldn't deal with multiple

big room, nice beds, pool, clean rooms and facilities

pool looked good, restaurant on premises, friendly staff

the pool is amazing and the location is perfect: close to dolores, wine yards and restaurants, but

i liked the pool too

i don't like the wifi and the menu have few things

was a booklet in the room with info about the wines, the menu from the restaurant, and info on pool, bikes, etc

very limited menu. breakfast really disappointing. very cold atmosphere

breakfast could be served a bit earlier

pool was freezing and kids couldn t enjoy the pool!

wifi tends not to work in the rooms

wifi wasn t very good bad weather didn t help

pool was warm.

kitchen staff were nice

pool: awesome &cleaned daily &warm rooms: very nicely decorated, really nice tub and good water

was very old, no hot water for a shower one of the mornings, no wifi in the rooms

staffed, no wifi, rundown, unclean and terrible breakfast, restaurant closes early and they didn t even have

thermal pools comfortable bed

this is true of the thermal pools as well

compound with a nice super warm pool

hospitality was great. nice room. good small pool

nice grounds and plenty of space for kids to play

friendly staff, good breakfast, nicely clean.

nice grounds and plenty of space for kids to play

the tv only had 3 channels and the wifi doesn't reach all the rooms well.

great value for money and great breakfast choices for the included breakfast

close to the center, decent room, parking

the free wifi is only available in the common areas the room was very hot the windows do not open so we had

wifi very weak

com, internet didn't work, kids area was abandoned, restaurant closes at 6pm (no even basic sandwich after that

location was excellent, close to centro, grocery store, bakery, and laundry close by

room also had a kitchenette area

our only complaint , we couldn't make the kitchen understand that we would have loved to have the toast with

hotel is just few blocks from the main center, probably like 5 so you can walk even with kids

spacious with good wifi reception

cozy and clean place with a bar and a pool table which we had sadly no time to enjoy

water was hot and wifi was good

room was excellent with a chromecast on every television so you can stream your own content great wifi

there is a bar and the restaurant makes great good

good location on a quiet street, wifi is good

were very helpful: organising laundry, taxis and an early breakfast on our departure date

hidden gem in san miguel very well located beautiful breakfast bread was delicious, optional +$ breakfast and

free wifi

continental breakfast is free, or you can buy hot meals

breakfast is continental, so only includes coffee, fruit and a piece of pan dulce, you can do an

breakfast was delicious and staff very friendly. great location!

the pipes made a strange and loud sound which was annoying and the pool advertised in the pictures, even though

delicious breakfast, beautiful artworks

we met the owner of the boutique hotel at breakfast

the bungalow room is nice but the fireplace shown is not functional

the interior design is breathtaking, the bed is a cloud, breakfast is deliciously cooked homemade mexican

roof bar - great ambiance

no room service and a late start on breakfast we had to go into town

continental breakfast should include some fruit or juice option versus just coffee and a piece of banana bread

quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared

great breakfast!

an outstanding breakfast restaurant across the lane and about 10 doors down towards the ccenter of the centro

great breakfast and excellent location, would highly recommend

breakfast which was included in my stay was so full of authentic flavor, it was amazing

breakfast, like eating in the local restaurants

we are far from that (housekeeping, wifi, concierge, breakfast, spa

only down side is that you must book spa well in advance of your stay

i had an amazing deep tissue massage at the spa and enjoyed food and drinks by the pool

the cigar bar is a must

the staff made us feel welcome at every turn - from the sparkling wine they had waiting for us upon arrival to

wifi worked well, shower hot and good pressure

we had a lot of issues with the wifi, maybe they could do something about it

in friday night and were assigned room 104, my wife and i went for a weekend break without the kids

nothing negative. maybe a closer place for breakfast

breakfast was not good and weekend night was too loud because next to a disco going on till 3 am

after much deliberation, i finally clarified that this 5% charge was for a tip for room service

the breakfast was amazing

very nice bar on the terrace

breakfast was not up to standard

breakfast options were limited but the egg dishes and coffee were good

just the pricing was steep compared to the facility and breakfast

did not like breakfast

nice view!! the most important is pet friendly ud83dudc3e

and finally, the spa is a great experience

room service was not that efficient

also great valet parking service where parking spots are few and hard to locate

and although i m not usually a spa gal, i decided to get a massage and it was wonderful

everything was excellent the service, the room, the value, the breakfast, the aesthetics etc

the room we were in was below the bar and restaurant and very noisy every night and morning !

wifi need repair, could be a good investment.

good location and helpful staff. nice rooftop bar and restaurant with a nice view

at the property we re very helpful, we had breakfast at the hotel terrace every morning, the food was delicious

beautiful property. delicious breakfast and wonderful rooftop bar and restaurant

fireplace in the lobby, courtyard with fountain, multiple seating areas, etc

breakfast was large and tasty, which was included in the room

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

they no longer offer breakfast, rooms are outdated and pool was dirty

pool was not clean so i didn t use it, also would prefer a duvet rather than blanket but that is

pool was dirty

it doesn t have a restaurant or room service and they charge for the parking lot besides the full

we requested laundry service - it was done and delivered in 2 hours

ac and wifi worked excellent

after restaurant and bar closes at 5 pm staff hangs out at bar for a few hours

the hotel advertised they had free wifi available for guests, but it was awful- couldn't send emails or texts

pool to cold but it's a nice pool to relax around

it doesn t have a spa like stated on booking, they can get you a masseuse to come to your room

was fantastic about this hotel except they have the worst wifi i've seen in a long time

breakfast was amazing, location was perfect, staff was very detail oriented.

the entire concept of a hotel within an art gallery, restuarant, bakery, champagne bar and multiple high-end

room was close to the kitchen area, there was many noice early in the morning

parking on premises, but they work together with a parking lot that is very close

also, the breakfast is pretty good and varied, and lunch options are also tasty and very reasonably priced

room was downstairs in front of the launders room and kitchen

many choices for breakfast

breakfast was delicious all 3 days

breakfast ok staff great location great room terrible shower very bad

the breakfast was perfect, the staff was really nice and helpful

they provide breakfast which was always excellent

the laundry service took only a couple of hours and very reasonable

breakfast alone was worth it! the room was clean and gorgeous!

breakfast not as good but lots of restaurants in the area

wished the rooms were a bit larger and that the tasty breakfast and coffee was served before 9am

good breakfast with an exceptional view

some of the bar staff weren t happy could have been because it s low season.

the breakfast delicious, the general manager gina, is adorable, warm and gentle, always kind and making

breakfast selection was excellent

roof top restaurant is outstanding as is breakfast

valet parking was also included - we rented a car from mexico city and drove in so was nice to be able to

i also wished they could have a better variety of breakfast selection

the breakfast was excellent and the roof top bar had good drinks and great appetizers.

the pool area was largely unattended when i went, and the pool itself (a plunge pool really) needed a

the pool and rooftop were not available for the entire week save one day due to this bartender school

the decoration/interior design. the staff including the kitchen and bar staff.

the wifi internet connection needs an urgent upgrade: no internet in the rooms, only in common areas

the staff, and maid room service were top notch

parking of your car is a bit complicated, but the staff is really helpful.

private parking with valet

super friendly personnel who took care of parking our car

making our trip smooth and comfortable - everything from transportation, covid tests and off site laundry

the wifi was quite bad, it didn t work must of the time.

the wifi was not as strong in our room.

nice warm pool to spend some relaxing time

wifi is not stable and low speed

a better wifi connection in each of the rooms would a bonus

no wifi

great location good value for money overall decent wifi daily cleaning service

stairs everywhere!!! wifi not available all the time a big fail

i missed hair dryer. unfortunately wifi was not working almost all our stay.

the bed was not so comfortable. wifi was really slow.

the breakfast was outstanding, rooms spacious and comfortable

i look forward to returning when the rooftop bar and patio are complete

our room selection included daily breakfast

really nice location and nicely furnished, clean and helpful staff regarding parking.

the pool area is not really open; looks like a makeshift

polite staff and their honesty, breakfast (guayaba marmalade was the best)included

central location - easy to walk everywhere; friendly staff; good wifi;

room had a good view from the balcony which overlooks the street staff were very friendly breakfast was basic

comfortable beds, tv with english, free wifi

coffee at breakfast

wifi super slow and hard to stay connected

standouts include the view from the rooftop terrace, the breakfast with fresh fruit, and the staff going above

couldn t stay for the reserved number of days due to an incident in the kitchen

breakfast was ok

breakfast was excellent.

getting our laundry done was easy and reasonable

we appreciated the reasonably-priced laundry service

valet parking took a while to come pick up our car

wifi is spotty at best

yeah wifi wasn t the greatest kept getting kicked out.

we especially loved the garden pool

excellent wifi and tv channels

was extreme slow and so expenicie beyond what bookings had - so my 300 room was 500 - no spa -no kate night

the spa could have more facilities if i really need to find an area of improvement

the property itself is a dream- the pool is to die for- cute bar- great food- we ordered room service twice

no bar or restaurant but plans are in place to put them

the breakfast was delicious, the location was great, we didnt have noise, our arrival was nice

breakfast was ok

there was a stool and a grab bar on the wall, but it still didn't feel safe

breakfast was delicious and armando our waiter went above and beyond

staff did our laundry, arranged taxis, big comfy bed, great location

didn t like they don t have parking lot, it s far from hotel, but they have a valet parking and you don

the breakfast was very good with fruit and yogurt, pastries, and fresh squeezed orange juice

excellent front desk staff (adriana and alex) and also breakfast staff; all very helpful

the hot water was inconsistent. the wifi was also hit or miss.

some evenings the entertainment in the bar went on a little late

hotel is so new and modern, the cleanliness is so good and there is a bar in the bottom of the hotel

s no private parking, so i was a little bummed, you just leave the car at the side of the hotel

value clean good wifi

needs a tv, wifi drive me crazy, clean and modern.

they got us everything we needed

is a romantic hacienda with a courtyard lush with greenery, multiple patios and dining areas for breakfast, a

the breakfast was delicious and all the fruits were fresh

rgaritas, wine, breakfast suggestions, etc)

this place, as there are multiple seating areas, many with views of the city, as well as a small pool

room, friendly and helpful staff, good breakfast, nice pool and deck for cooling off during the heat of the

kids doing backwards somersaults in the pool

states a bar on the premises - not the case - drinks in a refrigerator and staff has to unlock and provide

enjoyed the heated pool

very good breakfast

breakfast was fantastic.

from room service to rooftop terrace bar and hotel security staff

the view from the terrace bar was breathtaking. the room was clean and brautifully designed.

breakfast was good and always on time

the roof-top bar is very beautiful and you can get 1 free drink including alcoholic beverage

i did ask about the spa and it is simply a room they use and they call in services to use the room

they didn t tell us there was a wedding, and we couldn t even order room service that night.

english tv channels, no bar for wine, -- rooftop expected to be a nice evening place to sit- it did not exist

showers a little luke warm, buffet breakfast at the weekend not the best, variable wifi quality

room service adequate

very good breakfast, quiet room location, courteous and helpful staff.

loved hanging out by the pool and watching the sunset from the roof

breakfast was very good

breakfast was amazing

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us