simple, elegant room , very comfy bed, wonderful river view, good pool and spa pleasant staff

we did get room service for coffee and tea later in the day

nice clean and newer hotel. right on the water close to everything. free parking

were in an inside room that faced the parking lot

pool was clean and kids loved it

we appreciated having a guest laundry room on the premises with reasonable prices ($1 compared to $5-7

comfortable and clean. breakfast was good. was glad to use the laundry room.

happy to have the opportunity to do some laundry during a long road trip

putting in a hot tub would make the pool setting better!

clean, friendly, luggage racks by the door... ev charger in parking lot!!!!!

no laundry facility. however you could go next door to the hilton to do laundry.

no customer laundry facilities.

self serve laundry service and they would offer the hotel next door to do your laundry but they too didn t

the breakfasts were awesome

parking in back of hotel did not have entrance

we had easy access to all amenities: ice machine, soda machine, laundry room, breakfast, and the pool

no hot water ice machine 3 floors away laundry broke no table in room tv had no guides remotes worked part time

having a pool and laundry on site

wish they had a laundry bag in the rooms, but not much of a deal breaker.

not good things for kids to see

complementary water and laundry facility

kids running up and down hall until about 11 pm both nights

hotel has gym, indoor pool, restaurant serving breakfast and dinner

bed was a little stiff and the spa bath jets are loud

the younger kids had to leave the pool and when i let the front desk know they did nothing

the beds we re comfortable and linens smelled of fresh laundry

the laundry room was located in close proximity (next to our room)

just found the laundry after three days

breakfast, room

was welcoming and friendly, the location was perfect, the pool was clean and the breakfast had a great selection

door leading to drop-out laundry (on the 4-th floor) during windy night making additional noises to already

you can do your laundry, and there's a fitness room as well

the door bolt gets stuck very easily and got our kids scared for a while

found having a kitchenette with empty cupboards a problem

we didnt use it but i thought that was a great idea to have a shuttle

no breakfast and no pool

owner yelled my name across the parking lot to get my attention (not even sure how he knew me) then proceeded

nice people attendance. parking lot is great! clean towels everyday.

gasket and worked with us to come up with an affordable price for two nights and even offered a late check out

room given to me was a smoking room when i don t smoke and had residue on walls but other than that the place

happy about the laundry room

i also appreciate the laundry room

bed was comfortable. laundry room was great.

very clean and lots of amenities like free laundry and gym

the fully stocked kitchenette and the location.

- no one came - i heard loud voices from down the hall - walked down and 3 employees were in the laundry area

there was a iron iron stand, and a laundry bag

i was worried that since our room was right next to the elevator and laundry room that it would be noisy but

i was so glad there was a laundry

close to fort drum. easy to get to restaurants, laundry, shopping etc.

guest laundry dryer also needs to be deep cleaned so it dries properly, the lint trap doesn't even sit

stayed two nights, caught up on laundry after a week on the road, walmart and many other shops near by

phil told me to stay out of his area (he was folding laundry when i found him) they are little children, he

the milk at breakfast was bad on the first day

staff are always friendly, parking is easy and plentiful, and the rooms are always clean

bit overpriced, given the lack of some typical hotel amenities (full time front desk, gym, etc

breakfast, just eggs and sausage with some fruits will make a big difference, simple

3 kids, it is picturesque, the rooms are beautiful , a level of cleanness incomparable, a lovely breakfast

great continental breakfast with fruit, cereal, pastries,

was clean quiet bed was very comfortable , staff was ver friendly and accommodating and the breakfast was a

not even sure if the linens get cleaned so we were told we can get new ones from their laundry room

i needed two double beds/a kitchenette which is what i booked

my wife was very upset and refused to use the kitchen area

parking is very tight and cramped

parking

gym area was small, only had a few items and was very hot- opened at 9am so if you want to get out

in addition, nothing was mentioned to us about the lack of in room service, had to discover on our own

view , location and friendly staff. room service was great

the gym was hot and there were cobwebs everywhere

no room service.