laundry supplies were unavailable at the front desk though offered in the room's info book

free laundry

the pool area could be a little updated in my opinion but the kids enjoyed it

we liked the pool and gym

the basics were done well: good shower, good wifi, good breakfast, good tv, etc

laundry facilities

permitted an early check in

there was no indoor pool or jacuzzi which kind of

they had a nice outdoor pool with furniture, grills to enjoy while there- it was already closed up but the

kitchen, clealiness

no laundry room

laundry bags, ironing board and iron were a plus too

overall great hotel. great restaurants! kids had a blast

pool was small and located near the parking lot

clean, nice bathroom, well stocked, smelled clean! it was pet friendly

we could hear all that went on in the kitchen since our room was just off the kitchen

i found the breakfast to be really good

great breakfast, wonderful old house and room! thank you to the owners!

false advertisement, property was in obvious disarray, dead moths on top of comforter on bed, kitchen wasn t

friendly staff great breakfast very historic home

pool laundry all in close proximity to the hotel room

only thing was laundry was on the other side of the establishment

laundry on site a plus

laundry facility was sketchy

room was clean & nice for the price of 1 nightud83dudc4dud83cudffethe kids enjoyed the pool

provided free laundry services and excellent free coffee

availability of complimentary laundry facilities

the comfort and how quiet it was. also the onsite laundry.

free parking, very spacious room, comfy bed, free laundry room. everything was excellent

having a free laundry on-site was very convenient. loved the space in the rooms

would have liked a chair in the laundry room

lots of breakfast choices and plenty of room for family.

nice variety for breakfast

good breakfast, great location, and clean hotel

spacious room. nice pool. great housekeepers.

had a laundry and the kids enjoyed the pool

didn t get to eat breakfast but they served a great breakfast, they have a waffle maker

that another guest open the outside door to the pool and it was colder than 19 degrees outside,my kids were

gym was very small.

we didn t get to use the pool or gym like we had hoped to, but it is great this location has those for guests

the location of the property, onsite laundry, convenience of the hotel is awesome

laundry service on every level was nice too

pretty close (20 minutes) to the renn faire, and the kids love the climbing options, arcade, and the older kids

room was above the bar and it was very loud

the bar has better service and decent drink menu

if it was missing filling, needed extra pillows for my wife to sleep comfortably and extra for my kids

the pool was very clean

too soft and sunken but it worked fine for the kids

the full kitchen in the rooms and the shower only was excellent and easy for my aging mom

pool had too much chlorine

breakfast isn t the best unless you like waffles

grab bar should be at the back of shower stall not the front

haven't seen a hotel breakfast like that in a long long time

breakfast actually made me a little sick but it was because of my own fault

management was rude. only the bar tender was respectful

so many fruit flies at breakfast

the laundry room was a nice feature that we used

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

had a laundry area,also the hottub was great

bkfst was great and facilities like pool and laundry were good and convenient.

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

the laundry

there is a very useful guest laundry and at $3 a pop it s also very affordable

clean, nice landscaping, laundry facility. rebecca was nice

the ice machine was broken and guest laundry wasn t working

breakfast was very good and room was very comfortable

laundry facilities have only one washer and dryer

washer seems not work very well, the drying function cannot work, and need to ask for laundry detergent

the hotel has a lot of amenities (e.g. laundry, restaurant, pool).

poor laundry

i had asked, at reservation, for a room that had been pet free

the breakfast was above and beyond the standard

location, friendly staff, they are doing a remodel so parking was a little difficult at first

i liked everything else. from the fully stocked kitchen to the comfy living room and bedroom.

the kitchen had all the utensils needed

the kitchen was great and added some space and the full fridge-freezer was so helpful

did laundry easily

hotel is in a very convenient location near shopping and restaurants and has ample parking

kitchenette in suite, breakfast served

the indoor pool was a great plus, especially because during the pandemic we had it all to ourselves each day

stay, the reception area was well maintained, the breakfast was great, and the staff was very mindful of my

that the pool wasn't opened

the pool area was beautiful, jacuzzi was very nice & parking was convenient

the food and the room service. very disappointing.

no free wifi! no pool! no gym!

wish i had time for gym and pool

no laundry bag available in the closet

there was no ice bucket or laundry bag

laundry staff excellent service

room was on the same floor as pool, fitness, and laundry room

hotel was nice enjoyed the stay with my kids.

the room location was near the laundry room and on the first floor where water and flushing can be heard

everything the food on point the amenities for the kids are great

we ate at two of the restaurants on-site and enjoyed our morning coffee by the lobby fireplace

like the elegance of the hotel as whole, going to the pool, jacuzzi, sauna, and admiring the atmosphere in the

one is only open for breakfast and does room service for lunch and dinner

for two night had four people in room they said there was not any throughout the whole hotel that laundry was

room size is as good, laundry option and breakfast.

room was clean & comfortable. pool was great. breakfast was fantastic & the kids loved the

pool was closed due to covid. i really didn,t understand this policy

the pool..the water is dirty

) exceptionally clean, beds comfortable, quiet, laundry facilities and good ac

laundry services on location were great

would have been more convenient for laundry if a change machine was located near the machines.

having the park and playground across the street for kids/pets/outdoor time is awesome

machines in gym out of order

checkout and the key would work for gym.

pool and hot tub was really nice

courtyard very relaxing and my kids are buoyed the pool and fitness

courtyard very relaxing and my kids are buoyed the pool and fitness

the main reason i personally chose the hotel was the hot tub, but it was ice cold, the pool was warmer

pool was freezing

breakfast could be a tad better

give any information about breakfast or where was the elevator, or other facilities like the pool

the pool had too much chlorine in it. it had my grandchildren's eye burning so they got out.

wasn't a way to serve some sort of breakfast i understand covid-19 and taking precautions but having some type

was quite nice having an onsite laundry; room was clean and there was even a folding table

rooms felt muggy and had a strong odor similar to dirty laundry and a locker room

laundry room too small very hot

like the location most, but also liked the clean room and the daily cleaning/laundry service

room service was also on point with fantastic food

the laundry room came in handy as we got caught in the rain and needed to dry our clothes

not that it bothered me, but you are told at check in its a laundry list of items

it was in the middle of everything and had a great restaurant and bar at the hotel

large courtyard with a big pool in the center which was not open yet because it was too early in the season

there is a bar next door that blasted music all hours of the night

dirty laundry bag

amenities that i expected to have such as, phone charging outlet, laundry bag, coffee maker had issues

great location, helpful staff, laundry facilities on site which was super helpful

guest laundry definitely a plus!

there was something new each morning (we were there for 3 mornings) and my kids were very happy

no laundry room

the resort had a wedding event on friday evening a d there was very limited parking available.

the restaurant and bar offers good food

wish there was a pool then it'll be perfect

the young lady at the front desk was polite and courteous but i had to ask about the wifi and if there s a

staff, laundry, outdoor areas.

full kitchen and laundry services

room was across the hall from the office and laundry room

room, stove tops needing repair and broken shelves in the shower to the dryers not working in the laundry

the kitchenette, and lots of hot water, whether for the kitchen or the bathroom

also, there is a wire soap dish affixed to the shower wall for a bar of soap

great gym

great bar there too

they made us wait 25 minutes to get seated while there were 5 empty tables in the bar area where we wanted to

their restaurant and bar were closed due to a fire.

laundry machine was not working (however, the staff was extremely helpful with finding me an

parking was ample, always coffee ready however, once breakfast is over, you have to leave the place

breakfast was fine, wish there were whole eggs on the menu, but the choices were sufficient

staff was nice and friendly. pool was clean and opened. they served hot breakfast.

one bed , i would rather have 2 beds for the kids

bar area didn t have the proper glassware for the drinks

i wish it had a continental breakfast but they have a bar instead so it's more of a business hotel but we made

the pool was great

free parking

says outdoor pool on the website but not at the hotel

and good laundry on each floor

only negative thing i have to say is that there were kids just running around and the manager had to calm them

the hot tub, pool, gym, restaurant, and outdoor areas are very nice

the pool area was awesome and was my daughter's favorite

a parking spot in the evening was extremely difficult because of the crowd from the restaurant

valet service is available as well as laundry, a gym and an area to use a computer, printer and desk if needed

convinient laundry.

not the best location, as we were right next the the vending machines and across from the laundry room

there was a laundry room on our floor with two sets of machines

comfortable bed, very clean, self service laundry, kitchen

they didn t have any detergent to sell for customers that had laundry to do.

there, we were greeted by the distinct smell of marijuana in the parking lot

they also accommodate up to 3 pets which was so great because it was the only hotel that i found that allowed

breakfast was so good each and everyday, service was excellent and my girls love the pool.

paper towels were included and have a kitchen was so great

very friendly and inviting. so helpful and nice pet friendly employees.

a group of young hockey players that were in the hallways after 10pm, it made it hard to get my kids to sleep

the gym was more than adequate

very pet friendly & clean.

were placed on the 3rd floor under a mom with 6 extremely noisy kids

room sit uated near the laundry

floor not swept, bedspreads had burn holes, sheets were questionable as if they had been in the laundry, not

the attendant was not in the office, had a sign saying they were in the laundry room i check there wasn t

people parking in the handicap parking spaces who weren't handicap.

i was able to bring my pet the price was very good for last minute booking easily accessible the staff was forth

the staff was very helpful for us. the laundry fac was very nice as well.

it was good parking. laundry facility onsite

it had pool, and a laundry machine

running laundry buggies all hours of the night

laundry facilities. small and not clean.

more than one laundry facility

the loud obnoxious family with kids running around until midnight.

the gym could use some work and we had blonde hairs in our sheets and shower up arrival

didn't get to try pool or hot tub cause it was busy with kids and no parents

location is very convenient, walking distance from a 24 hr diner, they do have room service with food and bar

breakfastwas okay pancake machine was cool coffee was good and hot laundry

very friendly staff, great breakfast, and spacious lobby area

good parking, restaurant and gas station next door, and easy access to downtown

room was cleaned, the breakfast was delicious, the main lobby was entertaining for the kids, parking was spacious

gaming area for kids. they loved it. and the modern feel of the hotel

my kids did not get to enjoy the pool and that was the only reason we want

the kids loved the waffles for breakfast

i had a king suite, with 3 kids it was perfect

plenty of free parking

my kids loved the pool and the basketball court

laundry room apparently caught fire but they never told anyone and the closed down the pool which

also have a washer and dryer to do your laundry along with a pool

on site laundry was a plus as was lobby access without going outside

food left in microwave dirty no pool laundry or ice working

have been cleaner hallways needed to be vacuumed more often laundry room needed to be

location. breakfast laundry facilities

also indoor pool, laundry and gym wasn't open

was closed fitness center, laundry service was out of order hardly and hand sanitizer in the building

love the pillows, the room was easy to get too, laundry room right across the hall, like the gym, and the

food and laundry services in minutes of location

laundry facility was a nice surprise

have been staying here at least once per year since 2021 because we have a small dog and pets are allowed with

there is no fitness room- all machines were broken and rusty

of parking, room was pretty clean (will explain in the dislike), needed some work done, got to meet

little pricey for the overall condition of the property and parking lot

no guest laundry. it was a long ways to a local laundry mat

no laundry and pool wasn't heated

would've liked laundry room

the 2 housekeeper's on the 2nd floor were also very polite, i asked for extra towels and laundry bags and she

would have liked a laundry facility on the premises.

noisy maint. guys in morn. laundry rm.noisy ppl upstairs walking around slamming doors all night

advertised laundry facilities

please update to allow for card use as well even laundry mats have that

the smoke detector alarm had the battery low cause it was beeping never was changed, used the laundry room it

and they have laundry i just wish you could use your card and it wasn t coin operated only and there was more

lack of parking and laundry was inconvenient but the rest of the amenities and the amazing staff made up for it

hotel lobby and bar were both elegant and welcoming

the staff was over the top helpful, especially the room service, which had the same menu as the restaurant and

the roof top bar was great and the main bartender up there (gentleman sorry forgot his name) truly loves his

the restaurant was fantastic, as was the room service

and they didn't have laundry detergent the whole time i was there

hotel offered onsite laundry and had a decent gym facility

was an amazing experience and my kids loved this hotel

i liked the gym area and pool of the kids

my kids enjoyed the pools and we liked the outdoor seating area and indoor tables

option for detergent in laundry room longer pool hours maybe more younger teen options for games / crafts

no gym and you cannot get quarters to do laundry because the hotel is a no cashhotel

no hair dryer or irom in the room; laundry machines only accept quarters; no chair for the desk

the laundry wasn t free like in some hotels

laundry faculties were much appreciated

on the balconies below, asked for 2 towels to replace the 2 that we used so we could go to the pool, staff never

hardwood floors, pet friendly

pool wasn't working with the weather in the high 90s

parking was a bit lacking, with people at nearby restaurant using hotel parking

hotel advertises a kitchen in your room

laundry room not working

housekeeping service i myself am a assistant director of housekeeping and laundry and my stay there with very

the service no hot water no wifi vending machines and laundry out of order

cloudy water and nasty looking laundry room had old machines and broken tiles

times) ordered extra towels before hand (pre-registration)to be in the room because i knew the kids would want

laundry on premises

we used the laundry, which was clean and easily accessible

one and only complaint was that the curtains didn't close all the way, and the room faced the parking lot, so

the employees are gracious and helpful, great parking lot

was happy the pool was open and available to guest

very cheap guest laundry

first class resort in the back woods of lancaster that has a spa and restaurant on the premises

gorgeous grounds hotel bar restaurant

the room service was exceptionally good along with the food

the bar serves delicious cocktails, the inn is so charming, great pool and walking trail, close to all

breakfast was good & the hotel & room was clean. laundry on site was convenient.

the pool was not heated and needed

nice room and lots of space. nice kitchenette and two tvs.

the next morning about 7 am a bunch of kids were playing soccer in the hallway

very clean,staff was good,pool was clean...

the hall way was clean, there was a laundry room and the tv was a good size.

close to amish interests, not too far from gettysburg, and the guest laundry was a big plus!

laundry facilities were great; breakfast was very good; staff was kind

laundry had only one washing machine for a large volume of rooms

lots of parking

staff was very friendly, we felt welcome and were upgraded to a room with a balcony and electric fireplace

also a really nice playground for kids

the pool and of course the rooms are different

i like the pool i also like the pool hours its a great location

free and easy parking

no bugs (i didn't find any evidence of them) my best guess is that i am either allergic to their laundry soap,

staff was friendly. breakfast bar was enjoyable.

plenty of parking

no pool

t really think of anything maybe access to the gym would have been nice but pretty sure with covid that was

on site self laundry which was highly appreciated as we had a long stay

room next to laundry people washing clothes after midnight until 1am not good

kids enjoyed pool and i was able print important papers i needed which was much appreciated.

breakfast was great, girl was constantly checking there was plenty of eggs and meat, kept

we wanted to check if we could do early check in and indeed our rooms were ready by 12:30pm

no laundry soap to purchase if could use machines another blanket would have bern

lots of parking, quiet nice place to get away for a night or two

run down, a bit seedy, no wifi

the lack of wifi

they didn't have wifi in the room even though it specifically said free wifi when i booked (wifi only covered

kids in hot tub.

the playground was good and spacious for all the kids playing

the kids loved feeding the animals, swimming in the pool, playing on the playground, mini golf, and of course

having the restaurant right across the parking lot is always a plus

we didn't know we booked the hotel and had to pay an upcharge for the building with the pool

also right by the maids room and laundry room and they are not quiet

room was above the laundry room

laundry facilities were hard to find and not included in the directions, although the staff did

we really appreciated having the laundry room

signage for finding rooms, only one elevator so a fair amount of walking, maintenance issues with laundry