car parking, room service, cleanliness.

had breakfast as the children are a bit picky on what they eat & although there was a kids menu we decided to

great location near the promenade, parking was easy, nice clean room, had everything we needed

2 adults 2 kids so had double bed & bunk beds nice size room

not call this hotel pet friendly

the free wifi worked really well

to dislike, although parking could be tricky

jacuzzi was a nice touch! sky and free wifi

spacious, clean , fabulous wifi and excellent location

aren t many parking spaces at the back of the property

for money room was large for a single with seaview bed was comfortable and room was clean free parking

wifi could be better

only suggestion would be for the bar to extend their range of white wines to include sauvignon blanc and an

non residents using restaurant and parking in an inconsiderate manner to others

room and shower, comfortable beds, free wifi, great location

laundry facilities for guest use would have been appreciated

kids didn t want to leave

5 years old found challenging to wash his hands , face , teeths because he didn t had a step for kids and the

from what i used was great, didnt take advantage of wifi tho n the other things i listed as

the kids loved our little break away and didn t want to leave

staff, room, breakfast very good. bar also nice with outdoor seating and ev charging.

my only other concern that detracts from an overall excellent experience was the wifi signal within my room

onsite free car parking

great service at the bar and friendly staff gym was quiet and the air con was great !

helpful staff. ev charge point. food and drink available in the room.

at the owner banging on my door wondering why the same code was used to gain access to the laundry room as my

30 per pet per night

not to far from the beech for the kids

better double glazing. also the bar area was too cold to sit in.

room service food, though value for money as hotels go wasn't very good, i had to complain

room service wasn t good

have a great evening there bar staff good

very spacious room, good sized bathroom. lovely view of the golf course. plenty of parking.

plenty of free parking

slight problem with wifi but soon sorted.

breakfast was excellent and staff prompt and courteous, no complaints at

wifi and tv didn't work

breakfast fantastic ,room was great

to the front of the hotel there was a large, open car parking area

nothing apart could not connect to the wifi

the breakfast was very good, well presented and cooked to perfection

got locked out of hotel front door is locked at 2230 lucky someone was in the bar and let us in

bar staff in the fiction room were excellent

hotel and excellent breakfast, lovely staff and overall just a nice place to stay for a couple of nights

food was very good breakfast brilliant

more like a storage room with tables and chairs in there with limited gym equipment in it

wifi very easy to use & free

friendly staff, the food was lovely from the evening meal to the breakfast

friendly, helpful staff. clean rooms. satisfactory wifi. free, secure parking.

very welcoming, lovely friendly staff. great bar and restaurant facilities. good food.

slight niggles with laundry and plumbing which were sorted out at the time of reporting.

mentioned to reception on check out to be informed that they contract the laundry out

fact that kids was running up and down the corridor late when my daughter was trying to

personally don t think the bar was open late enough, also there was a thick layer of dust around the tv in

of parking, helpful reception staff, lovely clean room, comfortable bed, great breakfast

reception lady went to laundry to replace them and admitted she had needed to check a few before finding a

excellent room service - easy to contact reception when needed & breakfast delivered very promptly when

the breakfast/restaurant area was lovely. they were pet friendly.

spa bath pet friendly and most of all lovely and quiet in the days also lovley food and polite

dining room service

no 'real' coffee at breakfast. dining room used as a laundry.

.clean room.facilities ok.friendly staff. parking is good.

wifi didn t seem to work could ve been me as although i m often on my phone i m not the

and tidy, love the check in procedure, can book late in the afternoon, location is great, parking not a problem

not see any staff its a self service check in, unable to order breakfast, unable to connect to wifi no

laundry smelt funny, rooms were small and location was a bit out of the way, there was also some

modern room, comfy bed, wifi and free parking

good free wifi

the bar was in the restaurant had to walk through to get and drink.

could do with a bar area not in the restaurant so you have got somewhere to sit and talk

we were situated on the ground floor close to their laundry room (another good available facility), surroundings

property was very efficient fantastic large powerful shower in studio apartment 16 great having laundry facility

thoughtful little extras added like an art easel and pens which the kids loved, tea and coffee with milk in

heating was on on arrival, spacious, great walk in shower, comfortable bed, easily arranged and early check in

the instructions were clear and consise with regards to key codes, wifi & replenishing supplies

bar, early morning laundry collection which was noisy but they kindly changed our room for us

good wifi

bfast ,not much choice continental n english been stood a lobg time. bar expensive

the spa pool has disappeared

great location friendly staff good breakfast early check in

in room 19 which behind it is a court yard with the used laundry is kept was woken up at about 6 30 am with

arrival the first floor was littered with dirty laundry

bar facilities were excellent, free nuts, wifi and phone

it's good for bringing my pet, not a large charge for him hotel is close to good parking

room service is not available, you have to order at the bar and take it up

with bottle water supplies, iron, hair dryer, shampoo, body wash all supplies if you need them, laundry service

way to much laundry scent on the sheets and pillows

brilliant freshly cooked breakfast

was very convenient for my visit to the theatre christmas decorations were up giving the lobby & bar area a very

lovely little bar for a drink

two pillows each one soft and one hard on each bed but my concern is this increases the amount of laundry

no bar food or restaurant

availability and opening hours for bar and breakfast

brilliant stay me n the kids loved it staff so friendly room was clean and all ready breakfast was amazing defo

only thing was that the sofa bed we had for the kids was very uncomfortable and bumpy i put the quilt under the

laundry in pur room from previous occupant, broken fire sign outside room presenting a hazard to us

5am the lorry started emptying the containers and an hour later another laundry lorry came and been banging

is ideal, room was lovely and we couldn t hear noises at night, wifi was really good

wifi would not work on my ipad, but luckily worked fine on my phone for some reason

room and gym

little bit noisy, think we were near a laundry room

even offering a full laundry service for 5 per load

staff parking across 2 disabled bays, even when i mentioned it on reception was told it was laundry delivery

the laundry service was also very timely, they ironed and folded my clothes, they smelled amazing

to a brighter equivalent room with a better view; but i didn t request it, in order to keep the laundry bill

the laundry service was very welcome

couldn't find wifi code

and tidy with excellent parking and a nice garden etc

clean, safe, very hospitable, friendly staff and free parking

it also has gated parking

room was very cold and was next to a laundry room where a man kept walking back and forth past our window pushing

kids were running up and down the corridor

receptionist on arrival was not particularly helpful, when my daughter asked to sign up for the gym, she wasn

i also had room service that was lovely food very hot still all wrapped up and was lovely 5

should not advertise wifi as there is no wifi in the twin room section of hotel.

no laundry arranged when i pushed them they took 3 days to finish one bag.

at night, loads of banging at 3am, presume it was someone doing the laundry or something

house keeping was due to bring this to us when delivery of laundry received but never arrived

hardly any space to hang things, as it was already half full of extra towel and hairdryer and laundry admin

no laundry.

laundry van unloading at 7

also the room was above reception so the early morning laundry delivery woke us up on both mornings

the main problem was the noise, we think our room must have been near the laundry room or boiler room as heard

no mini bar in room

had room service for breakfast on the second day as the lift wasn't working

sleeper due to noise from the street, people leaving the bar downstairs and staff accessing the laundry room

no 5 right next to laundry room so gathering for staff at 8

room 5 is very very hot. next to the boiler room and the laundry.

the location of the room right next to the laundry room wasn t ideal and was pretty noisey.

my room was next to a fire door which was quite noisy when people came to bed and the laundry room which maids

room service was

wifi poor

room service was great, the dressing gowns was very nice , the little bottles of shampoo etc was

even when the bar on the night we stayed was full and extremely busy one of the waiters offered to bring a bowl

nice big room and nice breakfast

an actual laundry service as opposed to dry cleaning. ac in room was not working.

on leaving the next day i informed reception they said it was not their fault laundry is completed by a contractor

there were no laundry services at the time

wifi wasn't great, we couldn't get onto it

inside and out, lovely entrance with bar area

close to all the restaurants and shops , it was our anniversary and they had put petals and swan towel art on

did not check my hilton honors upon check in and provided with free wifi

silly kids knocking on door at silly o clock

time at the hotel, great location, great staff , quiet room as requested and early check

loved the free cookie i got when checking in! location and gym access is a big plus.

the staff are great. the bar is peaceful. wifi is great in the bar area.

good selection at breakfast excellent room service

the swimming pool

very attentive staff, clean pool and leisure area. fabulous dinner. stunning grounds.

lovely all round. food was fantastic and a wonderful spa to complete the full package!

sofa bed for kids not so comfy

was lovely and timings was great for it with kids too

we couldn't fault anything (although shame on the people who left large stains on the carpet)

bar brilliant

was a very tight room with the second bed down, felt like the layout was wrong and sharing with 2 kids felt

good location. ample parking. clean room and lovely breakfast

were extremely helpful breakfast was fantastic, with the help of of the famous talking robot

great wifi so i could do my reports that needed doing and

located for working away, easy free and available parking with access to wifi, and an efficient breakfast booking

comfortable room handy for shops easy access lovely breakfast

had to leave window open - but constantly woken by lorries on nearby bypass, as well as the 5am laundry van

lots of free parking

iron and ironing board, tea and coffee making facilities and option to sign up for guest wifi

very friendly staff and accommodation i got to our late check out

you can take cocktails from the bar to your room which was lovely

location, lots of free parking, really comfy bed, spacious room, on site restaurant with tasty food at a good

the food and rooms are a1 and, they ve fixed the wifi. !

good parking

and plenty parking space and free is a major factor as well

kids running around screaming in corridors and lift, using it as a playground, no security despite