parking is challenging

of booking dot com, i'm out over five hundred dollars and staying in my truck in a walmart is parking lot

being able to enter the parking lot off either street was great

parking very poor

location and parking lot.

the hotel also has coin laundry onsite

the parking was great

breakfast ok

my kiddos loved the waffles for breakfast also

there was no pool

laundry not taking 2 dollars a load for 2 pair of pants. went to a laundrymat after that.

use a walker due to a broken hip, it was kind of difficult some days to go to the laundry, some one parked in

is so kind, the pool is very nice, and the guest laundry and vending is reasonably priced

the tv was not working due to the wifi being out.

parking spaces were small.

and there was a guest laundry

the staff was friendly breakfast was delicious location was great

shannon, staff member at breakfast was great, made the day

free hot breakfast, clean rooms and courteous staff

pool and jacuzzi were great

towels, no air conditioning, could not connect to wifi

the drapes were falling off the window pillows were lumpy and homeless people hanging out in parking lot

pool advertised but closed

i like that they have a liberal pet policy and i travel with my dog

could take our pet

no guest laundry. check in person was polite but not welcoming.

no laundry and so close to train tracks

the parking lot was all covered in ice and very dangerous to walk on

very clean, nice service and breakfast was ready before 6am.

there was no spa or hot tub as listed

fault of the hotel for not having a hot breakfast due to the pandemic, but it was disappointing

ample convenient parking complete kitchen was nice

yummy breakfast, enjoyed that coffee was always available and loved the chocolate chip cookies.

room wasn t clean in the kitchen area

only thing was the pool and hot tub was closed but other than that great place to stay will stay there

i liked the free laundry and it was clean and quiet.

the laundry, convenience store area's

it was clean, and the dishwasher and free laundry would be great for a long term stay.

super friendly and very helpful when striving to help you feel at home, and of course the free laundry is

wifi and laundry

the pool was open the first day then closed, couldnt access the pool, laundry, game room the last 3 days and

comfort and good breakfast

the indoor pool and jacuzzi was amazing! the continental breakfast had a huge selection.

during covid 19 so pool was closed but other than that, everything was relaxing & perfect

breakfast was great

the laundry smells so good

stay, enjoyed the indoor pool & the fitness center

we didn't eat breakfast but i walked through the area and everything looked really fresh and super clean

this hotel was great. very clean and pet friendly. will stay there again.

clean, safe, free parking, wifi, and breakfast, indoor pool.

good work out room and cheap laundry service

always nice and clean with friendly staff. the pool was nice too.

big room, ability to cook, good price, convenience and good breakfast

everything was awesome except for the pool not working

someone who claims to serve breakfast is actually serving breakfast

it had all the amenities that we needed for our trip especially for doing laundry

the laundry bag has not been

00 washing/drying 4 loads of laundry

the fact that they have a guest laundry room is a huge plus

free shuttle from the airport was poor

very friendly staff and tasty breakfast

great location and ample parking

crowded parking stall because of rowdy construction crews staying over

breakfast

breakfast was ok, staff was great, room was nice, a great experience for the money

couldn't go swimming workout do laundry all these were down

indoor pool was not heated and was freezing cold. showers took a very long time to heat up.

breakfast consisted of starch items (pancakes, rolls, cereal) and sugar (syrup, cereal)

guess they only complaint i'd have and it's the same at most hotels the breakfast is not that great

there was a terrible smell in the elevator. not enough parking.

laundry room locked at 930pm and i had clothes in the dryer

laundry was available

laundry hours were limited to 9am-7pm, which was not convenient when arriving in the evening and

staff was helpful and friendly and the bar attendant was amazing

thin walls, bedding and towels thin and worn. tv in gym wasn t connected

as well, they had everything from laundry soap to condoms, beer, and popcorn; but they did not have razors nor

parking.

clean, quiet, good price, good tv, ample parking, easy on and off interstate

even though booking.com said breakfast was included it was not included due to covid 19

pool was a little small, but it was indoor and we did not have to skip swimming because it was cold

room included a kitchen and fabulous outdoor area. shuttle transportation to casino.

indoor pool is always a disappointment, especially in such a nice hotel with mini golf, grilling stations,

was clean and spacious, breakfast was delicious, our kids loved the mini golf, basketball area, pool and game

the pool heater is broken. the kids all brought their swimsuits but couldn't swim.

location right next to casino and tesla supercharger

overlooked the front parking lot and there were motorcycles revving their engines all throughout the night

location was perfect. room was nice and breakfast was good.

the hot breakfast was a very nice touch and was simply delicious

the pool and gym were nice

the breakfast area and food was very good

they did complain about bar closing at 10pm

we talked about booking here again if we pass through and even planning an adults weekend getaway here

kids enjoyed the pool and the diner and court

was asked two times to put a plastic bracelet on at the pool

bed was great and convenience of room service was awesome

would like a bigger selection for breakfast.

better br breakfast options. microwavable meals.

breakfast could be improved

it was clean, staff was friendly, breakfast was good. nice location. easy!

breakfast is lacking.

laundry is available but no change machine for quarters

she told me there was no wifi password (there was) and the wrong breakfast end

was next to a motel 6 and police were in hotel parking lot most of the evening we were there

bathroom are enormous (i got accessible room) and i love that the flooring was wood instead of carpet

in a decent location. right across from the hard rock hotel & casino.

it had a laundry room

no soaps for sale in laundry room

was i'll informed about laundry situation

we travel for softball and couldn't even use the laundry after 10 and the staff wouldn't even help

pet friendly

no smoking rooms

wifi isn't all that great

laundry rooms were a joke! sheets and pillows smelled funny.

when i arrived the first floor laundry was not working, but they had it up and running before i

the laundry room had a hole in the ceiling with ceiling particles everywhere

laundry room where you also went for ice was a mess and had not been cleaned or the trash emptied

the kitchenette was a definite plus

young lady who worked the breakfast bar was outstanding

the beds were so comfortable, the rooms were very clean, and breakfast was hot and delicious

the breakfast was delicious we were so surprised to have biscuits, gravy, sausage, bacon, and even

didn't go swimming but has a nice indoor pool

also the pool was closed and we were not told that when we booked our reservation

the pool was not working

there was a cobweb above my bed and pool water was super chlorinated.

staff and the beds , pool and hot tub, breakfast was great also

the pool look like it had not had water in 10

warm pool

breakfast was great. the set up for hot tea, coffee or cocoa was great, especially at night.

breakfast was good, the room was large & comfortable

breakfast and people working were very nice! ud83dudc4d

left early so we missed the complimentary breakfast

clean, great location, delicious complimentary breakfast!

like bricks, pillows like mountains, scum under sink, there was toast and cereal only for breakfast

the breakfast was not vet accommodating to someone with a food allergy

breakfast bar is a joke

no real breakfast, just apples and bananas , and yogurt

continental breakfast was available with waffle maker, cereal (hot and cold) but not much available for

great motel. clean and comfortable. laundry room available. basic breakfast provided.

exposed wires in the room, the door that was not framed properly, the laundry that didn't function

breakfast was fine with variety of items to select from and area was clean

we didn t do breakfast

there was so much light coming through the window from the front parking lot that it was hard to sleep

our clothes were stolen out of the laundry room & we had to switch rooms twice because of bed bugs

no laundry bags.

amenities (fridge, microwave, breakfast included, wi-fi, and free parking, and laundry

about the cleanliness of the laundry

the room smelled like fresh clean laundry

laundry room needs some help and they need more then one washer and dryer

laundry was broken

not a large enough laundry room and machines for the customer.

laundry facilities area is very small with only one washer and one dryer.

they need more laundry facilities for the customers.

had gated parking for the guests

dead cars with flat tires taking up parking spots

parking was separated by a war like gate

there was a huge pot hole in the parking lot that would destroy a vehicle if driven over at night

it was run down, there were drug deals happening all over the parking lot, other deals happening, children

say they can accommodate you for free then charge pet fees after email said it was free

a early check in between 6am and 7am

staff were great. nice hotel and convenient shuttle.

the lady that was running the bar & breakfast

no wifi in my

appreciated the shuttle so quickly to the airport, also everyone on each shift were super kind and friendly

shuttle 24/7

large room, clean, kitchen, coffee, towels, hot water in shower, parking, luggage cart, quiet except for ice

breakfast had a good variety of food choices

believe it was the assistant manager) and he let me know about availability times for coffee and breakfast

it was close to the airport and the shuttle was very convenient.

the breakfast was very good, and the room itself exceeded my expectations

no place to do laundry

sketchy area// too pricey// no breakfast- coffee is only out for 2 hours 7-9 no central ac- no laundry

very clean, no smells, new bathroom facilities. pool and exercise room.

pool was out of order for an indefinite period and only 2 towels in a room for 4 people

the wifi was great

all my laundry bag clothes are soaking and the bottom of my luggage that was on the floor was soaked

we had no sheets for the pull out couch and when we asked we were told laundry wasn t done

dollar charge for being pet friendly not openly advertised

i wish the breakfast selection had more choices.

if you have a pet read the fine print!

yes our laundry was thrown on the floor out of the dryer by another guest.

no change machine in laundry room; no change available at front desk

had an awful smell, roaches in the room, bed bugs in the beds, room service didn't speak english, and couldn't

did not like the parking or the last room i stayed in tub had cigarette burns tub was severely stained and walls

wish for an indoor pool

location & cost of laundry

there are a lot of crack heads roaming around the parking lot.

two separate bedrooms, full kitchen was not alike

pool wasn't open and it was the end of june

the area was awful and the pictures make the place look great but the pool is actually tiny and not kept

tub was out of order laundry room was messy - someone prior to is had tons of lint that was all over the floor

we were in a rush and went and asked for extra towels they apparently don’t have access to laundry once it�

laundry service only cost $3 to wash and dry, and bought soap from their little store for $2, which

spa wasn't ready

spa wasn't always available

laundry service only cost $3 to wash and dry, and bought soap from their little store for $2, which

tub was out of order laundry room was messy - someone prior to is had tons of lint that was all over the floor

we were in a rush and went and asked for extra towels they apparently don t have access to laundry once it

redoing parking lot was hard to figure out parking

were some meth heads outside of the parking lot fighting one night, so we felt a little uneasy about our car

many facilities and amenities were unavailable (i.e. laundry, pool, gym)

many amenities and facilities were unavailable (i.e. laundry, pool, gym)

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally

hotel shuttle quit at midnight

breakfast is a little lacking, but the owner is wonderfully accommodating, giving me rides and the

dishwasher could not be opened great laundry onsite but when asked to buy washing powder was advised they do

it's great to have laundry facilities as well

the ac worked very slow. the laundry room. trash was over flowing. you could use better coffee.

he caught her in the laundry room alone

breakfast could improve but for the price i'm greatly appreciative

room had small refrigerator, microwave, laundry facilities, free parking

laundry facility and small gym

no laundry on 2nd floor

beds were horrible and sqeeky. guest laundry washer barely worked and it leaked bad.

convenience, cleanliness, location were all great aspects and pet friendly for our small breed dog

the room, pool, staff, elevators, guest laundry, smell

laundry wash & dryer availability

when i needed to occupy myself while other family members slept in; it was nice to have laundry facilities

had a place for guest to do laundry but mine got stolen..smh

a couple of the machines and a dryer in the laundry were

laundry, exercise, computer, pool, usatoday

was no laundry bags for dirty clothes, and you could always use a bar lol,jk

accessible laundry in hotel was convenient

laundry weight room great people.

missing shampoo, only 4 pillows, no sheets for pull out bed and no laundry bag

there was plenty of parking

night desk guy needs to learn about fixing tv and wifi.

breakfast

breakfast had excellent variety and great taste

looking people roaming parking lot

that the breakfast had to be cancelled due to covid-19 i love their breakfasts.

breakfast was tasty and the layout was organized

we wasn't is thrilled about breakfast. need a waffle maker.

breakfast good with nice variety. clean rooms and other areas.

i could not get the tv to work in the fitness center! it was quite hot in that room!

night shift would sneak in laundry and get them for us

the laundry facility was out of service

hot tub and the heated pool and the breakfast was all great our room was great at well and hotel employees are

children loved the indoor pool and hot tub

and the wifi was down the whole time we were there, they don't service the room unless you request

nothing of that magnitude my wife ask for two extra face towels when we checked in and the laundry lady said in

laundry staff were not friendly mean when i asked for extra towels

saturday there was one lady working both the front desk and the breakfast and although she had to feed a team

wet floors from people going to and from swimming pool needed to be dried so no one would fall.

it was pet friendly

site laundry was a big plus after days of traveling and the room and halls smelled fresh and clean

laundry was locked at 6:45, we had just asked about it & were told open till 8

comfortable beds, pet friendly professional friendly staff. rooms clean

pet friendly without additional charge and no pet order or damage

they tried on my dog but yet there pet friendly

also would have expected complimentary laundry but it cost $2/load

it has a nice pool, bar and restuarant.

the overreaction of the world and the pandemic, most of the facilities at the hotel were closed; gym, etc

staff was great , parking was good. needs a remodel. cracks in drywall.

bistro and bar were closed because of covid

laundry machines didn't work. staff was nice but we had a couple of issues and no one responded

room was amazing. omelet bar breakfast was amazing

expectations about room service were not met

really enjoyed the atmosphere and love the breakfast

loved the room having the two queens and the foldout couch—perfect for traveling with three kids

beautiful facilities, workout equipment well maintained, laundry facility good but not complimentary

we did a load of much needed laundry, too

location, how quiet it was, parking lot

was comfortable, rooms were big and clean, had lots of choices for breakfast, and staff was friendly

were driving cross country with a moving van and there was parking for it in a well-lit parking lot which was

rooms could have been cleaner. no laundry room.

left my coat in the room, while staying there this time i asked housekeeping and they went to the laundry room

even though the laundry facilities was disgusting and only half the stuff worked

they also string their laundry from the trees and balconies

no towels first night charged me a pet fee even though she is a service dog

there was no dirty laundry bags available

sent them to lobby and laundry room my husband and i redirected them to stairwell my husband checked the elevator

site coin laundry was handy for us - the trip was a quick one and planning couldn't happen and we had to pack

breakfast provided was good but had no protein available and as i am a hypoglycemic i could not eat

staff were great and very welcoming to all of the kids in town for the grands

laundry machines broken

elevator was out of order, along with the laundry machines

gym was closed so couldn't do my workout

smelt like pot in the lower lever hall near pool and gym

the cleanliness of the whole hotel and the breakfast!

very noisy at all hours of staying near laundry

tv was not working neither ours neither other guests as we found out no breakfast no gym

cool bar downstairs but we didn't have time to go

expensive. on site gym needs more equipment. far from downtown but rates are similar to doentown

location was great, room was spacious, well lit, good wifi, everything you can ask for!

we went as a last minute long anniversary weekend away from the kids and

no continental breakfast and no free wifi!

wish restaurant had more menu choices and expanded hours for room service.

looked over the kitchen vents

great bar service and nice pool / gym

layout of room was excellent able to do laundry gym was good

quietness, laundry and parking

pool gate key reader didn t work, sauna door key reader didn t work - no signs anywhere, laundry room you

you don t pay me to take care of the trash you don t pay me to take care of the laundry you don t pay me

soon as i walked off the elevator to head towards my room i saw a big pile of dirty laundry

nice courtyard with gas grill. laundry room.

free laundry

the complimentary laundry is perfectly located next to the gym so you can work out while waiting for your

suite was really nice and considered the fact that we ve been traveling for two weeks, the laundry room was

the pool and outdoor area was nice, the work out and laundry rooms were also nice

they knew it too and refunded my laundry money but i wasn t going to wash my clothes a 2nd time

someone tried to walk in on my kids sunday morning

only thing i recommend management to look into is the breakfast

the in room amenities and the full breakfast.

gym is missing a 10 pound and 15 pound dumbbell

laundry wasn't

couldn t get extra sheet and blanket because no one had done laundry

hot tub, laundry didn't work, couch in the room very hard and uncomfortable

enough coffee or breakfast and had to go to laundry mat spend extra money to do laundry because hotels were

their were random people walking the parking lot. security could be uppped a little.

property even has it's own coin operated laundry

clean, comfortable beds, nice fitness center, laundry area, great breakfast

they got the housekeeping staff in laundry room nobody spoke english

also, room was lacking plastic shower caps and dirty laundry bag

never any laundry bags in room closet

being close to the shopping center was very useful. laundry facility in house.

hot tub was closed the pool was full of unsupervised kids under 12 no maintenance on site after 6 the television

did not bother to remove the snow from the street, parking lot or patio

no free breakfast

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

would have been nice to have a laundry room

not too thrilled that it doesnt have a fitness center or a laundry

laundry service or exercise room available

room was clean, had to call/request towels for our stay,as they were still in the laundry process

10 minutes of checking in had to go home in the middle of the night tired had to wash all our laundry

room service last day on a 4 day stay laundry room wasn t working and we got told that we couldn t get towels

it says there is laundry but actually there is none

no laundry facilities

i like the staff and the breakfast.....my room was clean and love the manager evelyn

i was sleeping so well i missed breakfast my stay was very comfortable.

no guest laundry, virtually no family friendly options in the market, staff was rude at check in and for the

the hotel was beautiful & the gym was really nice

they have a good breakfast. my wife ordered her eggs poached and they came out perfect.

the bar was close

shuttle to the bok center was a huge bonus

get up way too early to enjoy the breakfast bar but there is always warm/hot coffee already there for me to grab

pool closing at 10pm

outdoor pool and the suite don t have it s own room

huge room, sofa and a chair for sitting, good breakfast, great location.

just note, when they say breakfast ends at 10am, they mean it

excellent laundry room, excellent all

a laundry room is available but machines only accept coins, which are not necessarily easy to get; a

is an excellent suite with mini kitchen and spacious workplace, bathroom and dressing area

room had full kitchen, large couch and tv

clean , room smelt great & great breakfast!

laundry room was a giant bonus

also has a small restaurant and bar and breakfast is available for a fee

we booked this hotel because of the indoor pool

lobby was nice; parking was easy; check-in was easy

the wifi was very poor

breakfast was incredible, many options

the pool was small and cold but the kids didn t mind

so my son could sleep flat and we had to call down for linens, the pool was cold and a workers 6 kids kept being

the pool could have a heater

large room, great pool for kids, great bfast

i loved how they had a laundry area

breakfast

the hot breakfast was fresh & delicious and at no extra cost

not to mention that the pool door had a sign stating closed for the season that was not noted on website

great location, nice room, good breakfast

coin laundry -

good location, breakfast is good.

the pool was nice and staff was excellent

the breakfast wasn't that great.

the free parking and internet is always a plus

we didn't get to enjoy the breakfast, most likely due to the ongoing pandemic, but the morning starbucks was

com that breakfast is included, but it is not

room was cold, thermostat had to be changed by staff, lousy breakfast, parking convenient but expensive and

breakfast was sad but it is everywhere with the covid restrictions

was not told wifi would be extra cost

we also loved that it had a fitness facility and coin laundry machines

they are fully aware that their laundry lady doesn t do her job and have had other reports of dirty towels

because of this our kids missed breakfast

i used the gym, they have some nice equipment

no restaurant or bar that evening

and after washing our clothes we find out neither drier was working so we had to drive to a laundry mat at

third, their laundry machine was broken and was told to go across the parking lot to use the hilton garden

rooms were clean but rest of hotel( hallways, elevators, laundry room), weren

laundry facilities were not open, was definitely a downer after not getting back from fields until

nothing was working (pool,gym,laundry

a laundry room is available and complimentary breakfast is a don't miss

great breakfast, my kids were delighted

marriott doesn't train any of their 'check in kids' how to think outside the box

location, the staff, the clean spacious room, complimentary breakfast, the pool, easy check

the staff was friendly, except one man who was difficult talking about the airport shuttle

nice having a guest laundry

we began doing laundry at the hotel and needed change

dirty laundry left out

they explained that it was a rust spot du to an aged laundry machine which was due to be

i was there on business at the bok center and the shuttle service was nice to have

laundry facilities, fitness center & the lobby bar

laundry facilities could have worked better

bar was supposed to be open from 5-9

price of the room....and price of breakfast with kids under 12 eating for free...

(we stayed at other hotels that continued to serve breakfast and had room service) there was no coffee in the

no same day laundry service sofa bed not made up on arrival

blaring obvious -no blanket or extra linens -no bag for dirty laundry - servile floor tiles on roof were loose

had a kitchen complete with a refrigerator and microwave but no utensils to eat with

wifi was good

room service and comfortable robes made our day after driving route 66

was pleasant that we had breakfast available to us

i have 3 kids( 5,12,14) and they also enjoyed the pool

the breakfast, according to my husband, was good, had variety & he was happy.

pool area is not stuffy or smell like chemicals

pool area and gym was very nice

coin laundry

craftsmanship of room seemed hurried as drawers didn't roll or set straight, corners uneven of kitchen and

stay at this hotel again or any marriott residence inn to get this type of great room and breakfast

that the pool is outdoors and seasonal and that you have to pay $10 a night for parking

breakfast included and very nice rooms.

staff very friendly and helpful. comp shuttle is a very nice amenity.

very pet friendly with special treats for our small dogs.

food for dinner was not good the breakfast service was very slow the bar drinks were not

large rooms, quiet, clean, easy parking,

wifi spotty.