no access to the pool. :(

the coffee on the breakfast was a bit too strong

staff was super friendly, great breakfast with different options. great value

breakfast was great, lots of variety food types to choose from the room was clean and large, the

breakfast bar was not the best. the building overall needs a renovation

gym and pool

room service

for the bar to be opened

great location, room service excellent, kid friendly, and safe.

they opened up the gym for me in the middle of the night each time i could not sleep and wanted a work out

laundry service failed

pool was out of order, gym did not have enough weights and the only fitness station did not work

roof top bar was never open, pool didnt have staff for the beverages.

pool is very very dirty seems the maintenance is not getting done daily and sky bar is not closed

afordable price. nice pool.

we ordered drinks from the bar menu for room service

small pool

pool, attention with my kid accident

advertise the pool was open

we ordered drinks from the bar menu for room service

breakfast was good

breakfast was ok, but i brought my own sugar-free granola with me

ok american-style breakfast

what our kids really enjoyed was the warm indoor swimming pool

what our kids really enjoyed was the warm indoor swimming pool

more lights in the parking lot

the pool was not so clean. there was some used cleaning gloves in one of the tables ):

super clean and good breakfast

pool area was heated for winter. the room was good quality for its price! room was clean.

the breakfast was delicious!

amazing buffet breakfast, really friendly staff and a nice vibe.

parking spaces are small and parking lot was full

breakfast was very good and many choices were offered

clean bright room the pool and gym

old facility, need improvement on bathroom, shower and access to parking lot.

the only one small rounded bar of soap wasn t enough to shower both of us, no enough towels, no wifi as expected

more privacy at the pool

venue has a great pool that is deep enough to remain cool

breakfast chilaquiles a bit

hotel is walled out the outside and all rooms open to the interior courtyard which is both the pool and the

my laundry was missing and front desk promise to deliver it but fail to do it

gym, the pool auth the spectacular views of the mountains

it is tired, did not have a fridge in the room. the gym is too old,bicycle out of order.

gym, the pool auth the spectacular views of the mountains

the bar staff were very friendly and helpful

it was dirty in the gym, dead cockroach

price was fine it is nice that it includes breakfast

service didn't tell us of any time for breakfast, happy hour or give us the wi-fi code or the code to use the

excellent location. clean facilities. friendly staff. good breakfast.

cleaning of housekeeping was awesome the driver for the shuttle was a very nice gentleman, breakfast was great

location is great, pool area is alright.

pool was closed. covid breakfast is dismal and unappetizing.

the bed was nice and clean was great breakfast the service of the staff was good

doors very slow, swimming pool not very clean (bottom neeeds cleaning or replacement), room service entered the

i wont book there if i ever bring kids

it is a great vibe. the gym and pool area are breathtaking.

the parking

gym closed

breakfast it is very good. the menudo on saturday was excellent.

fantastic location. ample parking . bed was as anticipated,= unmatched hilton

breakfast;starting late i would preferred an earlier time since usually you try to start the day

breakfast was held a bit for us late risers

there was one employee in the breakfast lounge that wasn't too friendly.

the breakfast was to plain. the orange juice was very watered down.

location to central, good breakfast

room service was there daily

parking is right under the hotel and safe

breakfast was substantial for those that like big mexican breakfasts

i really wanted a hotel with a gym

parking, elevator doesn't go down to parking level, you have to walk out the hotel around and

when i book the hotel , it s didn t show the pet fee, but they charge me 300 pesos extra when i arrived

pet friendly. security parking and restaurants close by.

helpful staff. good breakfast.

we liked it was pet

ease of parking and location.

breakfast

cocktails at the bar were fantastic and the live music was a bonus

offer you continental breakfast; but you end up spending more if you want additional menu items

wifi was weak .

we ate dinner and breakfast there and everything was fabulous

the night before we left, there arrived about 100+ kids who may have been competing in a drum and trumpet

com and the hotel system, i reserved for 2 adults and 2 kids on booking, and the hotel showed only 2 adults,

parking garage is not private rather a public parking garage, it s very difficult to find good

underground parking is included in the rate

you can find better food outside hotel and is cheaper especially the drink prices at the bar are too high

wifi was almost non-working on 2nd floor rooms after 22nd number

secure parking for our motorcycles in garage at the premises

good wifi, ac, daily cleaning and drinking water

location, walking distance of main central sights, good wifi, free coffee and water

it was clean and there was breakfast and a place to order dinner for room service.

room was too hot, the ac did not work properly, the pool was dirty, the staff made you come to the front desk

swimming pool wasn t filled, but it really wasn t an issue.

was far from the airport and nothing close to do or eat other than room service from the hotel

the staff was much friendlier during our last stay and the swimming pool was out of service this

staff was more than helpful. room and pool were great

the pool and the jacuzzi were amazing

breakfast was no good.

good breakfast & good transportation

we wanted to go swimming yet in the pool that morning but we left instead

the staff were helpful and very friendly, the breakfast was beautiful also l.

the service for breakfast like it, they prepare what you like from several options

pool area was nice

nice staff, free shuttle to the airport, very clean, modern, comfy bed and lots of pillows, great wifi in the

pool is kept warm

convenient location, delicious breakfast, good value for money.

breakfast was excellent.

was close to the hospital. good fresh breakfast everyday.

good breakfast late check in

was very small, i didn t get to try their breakfast because it started at 7:30am and i wanted to get going to

good service including laundry

is no restaurant, cafe, swimming pool, or spa and no bathtubs

pet friendly

excellent wifi and totally modern plumbing

is no restaurant, cafe, swimming pool, or spa and no bathtubs

breakfast was good but kitchen staff took too long to refill the food once it was done

clean hotel in a quiet spot up on a hill. friendly staff, great breakfast and great location.

was a big family with around 15 kids during the weekend and they were noisy and broke all the rules for pool,

they have a equipped kitchen where you can find kitchen items to cook your own meals

big family with around 15 kids during the weekend and they were noisy and broke all the rules for pool, spa and

the gym and pool are closed due to covid guidelines, which is understandable.

the pool was not open

another thing is that they don t have a private parking but we did not run into any inconvenience, we were

excellent location for kids to wander around

water in the pool was very cold!

laundry room and location

kindness of employees breakfast

the bed was really comfortable, the breakfast is really good and the location is great

the breakfast is really good

many restaurants around and the breakfast was

gym was not functioning during our stay

very small room, can't enter the building from back parking lot

breakfast, clean

the room very spacious and mini kitchen

private parking lot. good breakfast.

breakfast was good

breakfast

good breakfast. nice staff.

wonderful staff. small room but very clean and comfortable. good breakfast.

by phone of cost of medium size dog ($500) and their requirement for a first-floor room, and no pet deposit

wifi connection needs to improve

american hotel, facilities are ok, decent tv, decent wifi, the beds are comfortable, and the breakfast change,

location, clean, spacious, and breakfast!

was clean and the breakfast was one of the better spreads i've seen at a holiday inn express or similar hotel

the pool was also clean and kept at a great temp

the boxed breakfast was delicious

great breakfast

the hotel also offers filtered, cold water and tea and coffee 24/7 breakfast buffet has great options and is

clean, nice breaky buffet with 24h water and coffee, parking available right in front of the

very nice hot breakfast; staff excellent and helpful and efficient.

the price, breakfast, staff were very nice and helpful0

parking is too little

to the cov-19 , they offered instead a quick breakfast bag

is an excellent place beautiful place to stay the food is really good early in the morning breakfast and excellent

everything was great! breakfast was delicious! very kind people!

we were pleased with the secure parking behind the hotel

pm and due that checkin is at 3:00 pm there was none attending the guests : only the cleaning/laundry people

location, price, parking

everything and the food was amazing. breakfast ud83eudd5e perfect my complaints to the chief

handicap parking space (you have only 1) was under construction

staff and breakfast

very nice and clean, and we like the location, there were a lot of stores around us the parking lot was fenced

needs more parking

bedroom very spacious. very clean. room service great.

the pool was not functioning but it would have been too cold to use at this time of year apart from

of covid the pool was not functioning, but that i understand

highway noise was really loud in my room. disappointing breakfast.

breakfast

breakfast was bread for toast, warm yogurt, three choices for cereal , and warm milk (no ice)

friendly people clean they even gave us some breakfast before hours

wifi wasn't great shower water never got hot beds were hard

large clean rooms safe parking pretty gardens with a pool friendly staff restaurant on site

nice pool

wifi signal was not great

secure parking right outside our room door