no room service to freshen beds or replenish toilet tissue

very accommodating for late check out room had a refrigerator and hot tub, free wi-fi and good

the family lives at the hotel and evidently smoke so much it seeps into every room non smoking or not

didn t seem safe, there were people living in their vehicle in the parking lot, someone banged on my hotel

there was trash including used tampons in the parking lot and strange people that hung out in the car all

no truck parking

the parking lot was cramped and the ice machine was on the opposite side of the building

above-ground pool was very good

the kitchenette was cute and convenient since we were traveling with drinks and things we wanted cold

it was a little outdated and breakfast wasn t good.

also, the helpful motels that we paid less for gave us a bit of laundry soap and a load of wash for free,

to find and satisfactory for a short one night stay as motorcyclists needing a shower and some laundry

wifi was free but not secure. continental breakfast was very limited.

breakfast, they were pet friendly but the staff made comments and loudly stated i was the last guests that they

the price with a pet is alot more than booked price would have went elsewhere

there was working coin laundry of one washer, one dryer placed outside under an awning

smell of cleaning supplies and/or laundry detergent was overwhelming

the pool was not open.

check in was very slow. blamed it on the computer. $15 pet fee was added to booking.com rate.

the location was great. the staff are great. wifi was good.

no handicap parking by front door.

was good, right off the interstate, the room was clean, breakfast good compared to other hotels this trip, nearby

clean near downtown able to park lg vehicle in spare parking lot near hwy

the parking filled up quick and we had to walk around the entire building to get in.

pool was a bit cold but it was the wrong time

the laundry bag was missing

breakfast was nice. parking was great.

very spacious, clean and comfortable rooms. excellent breakfast too.

clean and cozy , great clean breakfast area

there is a swimming pool and a gym

access to laundry

parking isn't so great

pet friendly, comfortable bed and good flooring for pets (puppy in this case).

room has a kitchen sink with plenty of room

they are pet friendly and clean

easy parking near town on 40.

decent size parking lot

paint was peeling, parking lot was rough, older appliances

needs a lot of repairs, you get nothing in the room, not even coffee and the wifi was terrible

wifi was good

listing said laundry so we packed light

the $50 pet fee is quite high compared to other pet friendly hotels

breakfast was quite big compared to most hotels

clean and the gym was well equipped and clean

and what's important is waiting for us, this is a pet friendly place

the convinency to everything and the fact that they were located next to a laundry facility where you could

a working laundry for guests is always a plus

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

was messy lots of construction items laying around and no laundry facility breakfast was

nice room...nice staff..but they need a laundry and some breakfast items

parking lot holes

wifi did not work well pool opens at 10:00 am

back parking area was not lit because the street lamp was not working, the front area was lit

the breakfast was great and the service was even better

not enough parking available. we had to park in the back and there was no lighting there.

the bed was clean and did not smell like laundry cleaner, comfortable and the room was quiet.

of the pantry market items, breakfast was a let down and not being able to use the laundry facilities or

guest laundry, breakfast, pool, clean comfortable rooms, the staff were helpful.

asked for room cleaning, only bathroom done. have not found laundry room.

guest laundry worked, but you had to pay for it with quarters

of only cleaning the rooms a few days a week, there is a slight smell of dirty laundry in the hotel rooms

the indoor pool. the laundry room. the breakfast. the excellent staff.

staff was friendly, they had a good pool and hot tub, laundry facility the was convenient and cheap to use

has a small little laundry room where we was able to wash and dry our clothes

were friendly, beds were comfortable, quiet, good breakfast choices

bed was very comfortable, had a full kitchen but we didn t need it, nice and clean, staff was friendly, close

wasn t as clean as it should be and not so nice of an area, parking lot shared with a dumpy hotel right next

comfortable bed, surprised to have a mini kitchen in the room!

there were suspect characters hanging out all over and in the parking lot of the hotel

the parking with other hotels

a little and when i brought it to him he said oh those are stained and so i had to go to the coin laundry and

the location was good and it accepted pets.the price was ok.

need better breakfast

the toilet seat wasn't on properly. the water pressure wasn't good . the breakfast wasn't good.

the staff was great, the price was great and the breakfast was good.

pool indoors but too cold to use

loved that breakfast was available daily

location was great, breakfast was nice!

the shower was a jungle gym to get through no water pressure whatsoever

i really liked the gym and pool facility

our stay rooms were clean and my son loved the pool

only thing i did not like was the pool/ jacuzzi was outside and it was raining

staff extremely friendly, very clean, loved the breakfast.

the breakfast ud83dude0b ud83dude0d and the location excellent

property was nice and had a pool

the inconvenience of not being able to get quarters from the front desk to wash/dry laundry.

laundry facilities

kids running in then hall at 3 am was annoying as were the heavy footed people in the room above us

the people in the room above us had little kids running around so much the dishes were rattling in the cabinets

the pool was too small

nice kitchen. roomy.

the breakfast area is very clean, enough choices

parking was extremely tight

the hotel s breakfast was pretty basic (waffles, grab n go egg sandwiches, yogurt, cereal, oatmeal)

with fridge, sink, and dishes check in/out without having to see the front desk elevators pool fitness

pool closed, they pulled the hdmi cable and had to ask for one just to find out they canceled their

never gave me the wifi password even after asking

pool

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

we didn't leave our room to look for pool or any of the amenities

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

we liked that we could see the pool from our room.

there was no eggs and sausage at breakfast but no biggie there were plenty of other options.

pool was clean friendly people clean

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

had to go get my own towels from downstairs in laundry room never came in to clean our room

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

no breakfast, but there were restaurants close by.

them to her she handed him to the other gentleman on shift and she told him to put them in the laundry room

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

i had to go to the laundry to get clean sheets

laundry room was small work only one set of appliances

laundry piled outside of one of the rooms on the 3rd floor was still there in the am

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

3 of my kids had to sleep in chairs and on the floor

that it did not have a laundry :(

no on site laundry.

no laundry bags on the room and the coffee maker did not work quite right.

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

little parking.

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

i wish they had a laundry on the property

no real breakfast, but next to waffle house and cracker barrel is walking distance

you plan on using the wifi for anything it does not work & the manager knows & does not care

plenty of parking and well lit for safety

bed was like a brick the pool was filthy and the laundry facility was by the pool all the lint was everywhere

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

need laundry room on-site

carpets old and dirty rooms out dated no laundry

the pool shares the laundry area and is so humid the windows are fogged

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

heated pool, coin laundry, great location, etc.

laundry facilities and small indoor pool

convenient guest laundry facilities - have a swim whilst you do the laundry

needed more breakfast stuff but it was great

when we arrived late in the day we needed a handicap parking space

lack of parking

only negative issue was not enough handicap parking

listing says it wasn't pet friendly so we didn't bring our dog but there were dogs on the premises with other

i asked clerk if she could check the laundry just in case

conveniently located. free breakfast, free wifi, cable tv. clean room, friendly staff.

was clean and quiet breakfast was appreciated the only complaint is the bed was too hard for my liking but thats

wifi did not work and night staff were clueless

there could have been more parking places but it was fine.

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

laundry room was right under our hotel room

laundry facilities. good breakfast. friendly and helpful staff

lower laundry prices.

good breakfast and parking

no breakfast and no laundry

i needed to use the guest laundry however this property does not have it

a bit expensive for the quality of the room. no laundry facilities.

i did not eat the breakfast, but it is closer to a mcdonald's

the pool was great & the beds were like sleeping on a cloud.

should add a laundry and a little fitness are be good.

no laundry.

biggest issue was that this non-smoking room smelled very much like old cigarette smoke

was something sticky spilled all over the floor, the non-smoking room smelled like smoke and the handle to the

i booked it was supposed to be a smoking room when we arrived there suddenly it was non smoking but it still

free laundry machine

large bedrooms with nice indoor swimming pool. free laundry machines.

the laundry was useful as we stayed 10 days

great place to stay .. free laundry, good breakfast

laundry facility needs work as soon as

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

it's like the entire hotel becomes the laundry

the location was excellent, it had an outdoor bar if you wanted to go to, a pool, a restaurant on site

room service was excellent and the food was superb

the spa was amazing!

wifi was down due to the router being in the fritz

i was awaken several times my first night by kids running up and down halls

the 3rd floor pool

was very loud with young kids at the bar sitting

the only thing i would recommend is more selection on the room service menu

we enjoyed delicious drinks in the bar in the evening and the most perfect breakfast in the sumptuous dining

had breakfast there a month before staying and the service was awesome all around

was like staying in a bed and breakfast with a hotel staff

every detail is thought of, including the bar and the breakfast in the morning

was absolutely fantastic, very kind staff and amazing biscuits for breakfast

and the worst thing is no laundry machine in the hotel

the laundry drying machine was out of order

the gym was small but perfect for one person

a very convenient location to anything you wanted to walk to, also it had a heated pool that the kids could

the bo has a neat little gym with treadmill and free weight

laundry room needed repaired

laundry facilities was a bonus for use

adding some meat options such as bacon and sausage at the breakfast would be appreciated .

the room smelled like marijuana, the wifi didn't work, the toilet wouldn't flush and was broken, the coffee

gave us the room next to us at the end. y all breakfast sucked y all need better options

our meal was delicious but service was slow at the borgada bourbon bar & grill

responsable and attentive person in the food department, water in the entrance was very kind, gym was very

gym was great

the pool, lobby and gym

gym nice

indoor pool nice and warm, laundry machines are good

i like the pool and laundry facilities

nice to see staff whistling while they work (nod to laundry room)

do to covid there was not a hot breakfast as advertised. that was the only disappointment

the rooms and pool areas were clean and sanitized

the staff were very helpful and arranged a laundry service for us

thing i didn't like was the so called menu at the restaurant, it was the same as the room service menu, very

in other hotels in downtown chattanooga with an indoor pool and it was a definite bonus for the kids

also, they are very pet friendly and we loved meeting all of the puppies that were visiting there as well

this is a great hotel when u r traveling with pets

nice laundry room was a plus

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

needed to use the laundry facilities and there wasn't a place to get change

the room i was put in was clearly below (i think) a housekeeping laundry room

everything.room is clean, bed is comfortable. there is a coin laundry too

they also had washing and drying facilities at the hotel so you could do your own laundry

mold in bathroom and in laundry room

my kids loved the pool

the pool was not heated and was ice cold

the only disappointment we had was the pool was closed, but we knew that up front

like the cleanliness, the area, and the delicious breakfast

very modern and clean. great breakfast bar and happy hour wine and snacks.

good location, calm circumstances, clean room, nice breakfast

from the valet, to the front desk, bar and wait staff

web site did not mention paid parking; should be included in the hotel cost; website did indicate pet friendly

laundry room on our floor

bar soap

the breakfast was fantastic

kitchen/wait staff got a little fussy

great spot especially for those with kids that you plan on doing the discovery museum and aquarium

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

an automatic door would be helpful when trying to wrestle a stroller with 2 kids into and out of the place

the breakfast the morning of leaving was the star of the show, the grandkids especially loved the two

it's pet friendly.

wonderful experience, treated me and my kids like family

would love it to have usb s in the room for business. no laundry bag.

our room had a nice whirlpool spa tub in it that was nice

i also booked the room there because it had a gym, the gym was closed

loved everything except the bar wasn t open

wonderful indoor pool with good hours to accommodate swimmers

i love that a restaurant was attached and that there was a pool and gym inside

clean and had an indoor pool that kids loved

right off the bar area which is open till 10 pm outdoor

there was a cold bagel, bottled water, and a chewy granola bar in a brown paper bag

convenient location, kids liked the pool, good breakfast, nice and clean rooms.

this pool is best for adult lounging as opposed to families with kids

bath amenities, comfy bed, ability to get room service.

they didnt even have room service

i have had better spa experiences

a greater selection of desserts in the bar would be better - but that's a minor detail!

microwave didn t work and the key to the laundry room door did not work

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

arguing and wondering around the parking lot all hours of the night

parking, no smoking rooms

i was able to sit at the bar and unwind while my kids ordered a pizza at the in store restaurant

they included breakfast items that the kids enjoyed as well

pool was very overcrowed at one point with very wild older kids that 5 yr old and i had to leave cause they kept

the location and the fact that u had to use the room key to get in the pool area

cleanliness, staff, pet friendly

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

the rooms , very clean . the bar was nice up at the roof top .

our first night we arrived late and was hungry, so we went upstairs to grab a bite with our two kids

my kids and i stayed and the tv didn t work the whole stay

no indoor pool

laundry facilities available with supplies provided by the front desk

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

loved the firepit, the laundry facilities, and the workout room

my room was directly across the hall from the laundry room

was put in a room across from the housekeeping /laundry room

is working , because a lot people are coming to stay for that reason - in door pool , and the kids love this

my kids and i loved the different pillows, soft or firm

let down was the bar area being unavailable due to covid-19

my daughter enjoyed the pool since the weather was like of muggy during out stay

housekeeping, front desk, room service

i had asked for a room near the laundry, which i did get

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

the sofa sleeper is right in front of the ac unit so not ideal for small kids to sleep on

plenty of places to eat around and texas roadhouse is walking distance across from parking lot

no laundry bag in the closet

the price, room soze, kitchen, that is was pet friendly, and the amazing customer service from the staff

need a few basketballs on sight. need chairs to lay back in the sun. folks lay by a pool.

the pool is small

needs a bigger pet walking area. if possible.

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

i was informed staff was short so cleanliness was not up to standards and laundry was behind

there only one way in and out of the parking lot

fantastic breakfast serves until 10 a

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

free laundry, and a free happy hour with beer, wine, and snack food

i also appreciated the free laundry

we had everything we needed and even stuff we didn't know we needed (mon-wed apps and wine, free laundry, great

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

the hotel was clean with laundry, gym, and swimming pool options

pool, laundry, nice and modern

plus they offer free laundry

the in room kitchen and outdoor pool.

breakfast was good

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

was excellent, breakfast was a little lacking but not terrible, clean and staff seemed cheerful and

the pool is relaxing and never

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

access to laundry services was very helpful

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

free laundry was an unexpected surprise

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

laundry facility on site

local information and was unable to get wifi as staff at previous bonvoy marriotts mucked my information up and

the kids enjoyed the games in the lobby and the complimentary hot chocolate

the only thing we didn t like is pool seem small and no pool towels.

the breakfast buffet was excellent with a big selection

the woman doing the breakfast was not nice at all.

convenient close to pool

we were towing a trailer, so he made sure we found a place to park

it was in a great location and the breakfast actually had meat on the menu.

the elevator and the light green pool

i m hoping it just got caught up in the laundry and stuck to the sheet

the kids loved the pool! the small kitchenette was fabulous! and we loved the hot breakfast!

clean and elegant. loved the full size appliances in the kitchen area of the room.

beautiful clean rooms. the pool area is excellent especially with kids!

we enjoyed our breakfast each morning and that really saved us money

bar and restaurant was clean

it would seem that hilton could afford to provide a breakfast for its guests and free parking

order food and they didn't have what we ordered we had to get what they had in the kitchen something we didn't

more parking for late arrivals.

the gym and pool are great

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

it was great location very very clean staff was nice. breakfast bar was great

offer a free open bar and snacks from 530-730 to help you unwind from your trip

on site laundry was helpful

didn t try the breakfast.

had kids running up and down the hallway

- staff - breakfast - location - price - pet friendly - atmosphere - pool - bed was comfortable

i also asked the same front desk clerk for the bagged breakfast provided to take upstairs to my kids, in which