the bed was really uncomfortable. the pool was dirty. no breakfast, no laundry service.

fireplace made it a nice atmoshere

we made our own breakfast and had a kitchen.

pool was huge, sparkling clean and heated

pool not heated so not usable in winter

lovely pool area and spa

whether you re lounging by the pool, strolling through the vineyards, or simply enjoying the view from your

the adult only infinity pool and jacuzzi

the food in the restaurant was delicious and the best english breakfast tea in the us

we really enjoyed the kids garden and planting plants

location and grounds, loved the outdoor private tub, excellent pool and spa, paths to walk around the grounds,

lovely location, great swimming pool. clean. friendly.

the restaurant food was pretty good but everything took a long time esp with kids

we ordered room service the next morning (simple toast, bagel and coffees) and it took over an hour to get to

the masculine, beige, golf club vibe was prevalent, and not my style

couldn't take my laundry at 8;20 am because the service had just passed

no laundry service, bar closed at 8.00pm food only average

real issue was the need to drive to get to bar and restaurant and no room service

ate dinner at bar and the food and beer was excellent

on-site bar and small dining facility with patio seating

room was 2nd floor overlooking the parking lot next to the hotel laundry room with machine noise going on until

the pool was also very nice, and while the jacuzzi and gym were a little small, they were functional

the pool door was broken and key card did not work.

no,golf channel and carmel is a golf desinaion

pet fiendly

perfect and very clean even smelled clean as soon as you walk in vending machines ice maker and laundry mat on

they even had onsite laundry

convenient laundry and dryer for guests

coffee maker, fridge and microwave in the room, laundry available

there is also guest laundry on

bed was hard as a rock, wifi was a little difficult to connect to but eventually got it to work.

ample parking

the hotel room was clean and parking was easy.

parking lot was way to small for a big truck and no pool or jacuzzi

this place has very limited parking. also the room tv was extremely small.

they let us use the laundry facilities later than usual so we could get a load done before

toilet ran all night but was fixed right away laundry room too small

laundry room close by

very comfortable beds, kids had room to play in the room, laundry facility at the end of our row of rooms

then i asked the maid to bring a new comforter and put it in there laundry room they never brought the comforter

laundry and washer very dirty.

staff, laundry great selection bin for vending machines

a room with a fridge / microwave (not all rooms have it) but i saw a microwave for public in the laundry room

there is a laundry service available (for a fee)

pool was cold, laundry room out of service

think our only discomfort was that our room was right next to the cleaning ladies laundry place

our unit was on the first floor right across the utility rooms and hoter laundry and it was pretty loud and

room location, across from the maid storage/laundry room

value in a convenient location and pet friendly

wifi a little sluggish.

was perfect except not realizing the laundry room closed at 9p

the grounds are very well kept and there is a laundry facility on site

is a laundry service, but it's not always open and there is no soap so i had quite a stressful

laundry detergent, which would have been nice for paying 6 dollars for washing+drying together

i hated that the laundry room was only open from 9am-9pm.

the outside noise from the housekeeping laundry and the ice machine were very noticeable

i believe they didn't have a laundry. staff wasn't the friendliest.

laundry machines are $4 for wash and $4 for dry. had to dry one load twice.

i liked that the room was clean and stocked. there was plenty of parking.

i like the little kitchen area with a little table and two chairs

laundry machines available, ice, vending machines great location

laundry mat first thing early next morning

you can tell they are doing remodeling of the pool and the rooms too

wifi need upgrade & parking space full

parking was always available

and he said i give you spray (for the cigarette smell) it was disgusting he takes us to the laundry room

constant smell of laundry

laundry room door was open and looked dark and dirty

wifi available but never worked at any point

comfortable bed. very clean rooms and free parking. typical breakfast offered.

a bit noisy in the room and a pity the laundry was always busy

the beds were comfortable and the guest laundry was very handy

only thing i can think of is the washroom the washer didn't work for the self serve laundry

also did not like that there was no ice machine or guest laundry that i could find

laundry doesn't work, the staff apparently knew but did not inform us in advance, washer dirtied

no room service, laundry service

the facility didn t have laundry services.

having to go up a lot of stairs to do laundry

had a beautiful room with the ocean on one side and the really lovely inviting pool on the other

fireplace in room wasn't working which is why we booked that room

the hotel has a self laundry too to my surprise

clean facilities and the kids lived the pool. happy hour is always great!

my kids were so happy and would love to stay in embassy again in the future

the pool area and how clean it was . the staff all super nice and friendly

breakfast all you can eat with omletts the gym

guest laundry room, when asked about restaurants was told about chains that all cities have and front

there is no laundry

also no laundry services

was rude and it took me 10 minutes to get the room service next day, - i was staying for 2 nights, paying $350

not knowledgeable regarding wifi connectivity, she gave me a phone number to troubleshoot with provider

location, pool and lawn game, decent size of the room, buildings are spread out

beautiful setting on the golf course

everything was good but the wifi was terrible. kept cutting out

there's also golfing, heated pools, spa and restaurants/bars

the heated pool was my sons favorite and the fire pit.

easy room location. next to office. self service laundry.

staff's attitude, the lack of coins for laundry, the lack of hot water/kettle inside the

the room was clean and spacious and there was a place to do your laundry

the cofres and the laundry

he ran my bank card before i saw the room, the room he put me in was opposite the laundry room it stunk of

laundry room available

no tv no outdoor pool and furniture

the front desk staff was very good room service was timely and likewise very good

well we had no breakfast, but it was ok.

the fireplace wasn t functional

rooms were very clean and the laundry was done daily

i appreciate there was laundry facilities and an ice machine

we use the laundry and the ice machine

laundry is a bit to expensive

there was even a water dispenser in the laundry room for drinking water

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn t a problem

everything. beautiful. clean. love the events. love the bar and community feel on lobby area

pool, cleanness, laundry, coffee corner

room was across from the laundry room

our room is above the laundry room, so for the whole morning it was filled with the waste air from laundry

laundry and parking were convenient and the rooms were very clean and large

laundry room should be updated the machines were very smelly

and grounds, location was close to most points of interests, our room did not have carpet, and laundry facilities

the guest laundry and ice machine were conveniently located

its location they have a sittin area they also have a laundry area they staff are real nice

laundry is available

laundry facilities. friendly staff. very clean and well maintained.

the pet fee for 1 night was too high! i couldn t get the a/c to work.

was a terrible cleaning odor like that powder that is sprinkled on carpet to disguise pet odors

was a little noisy with kids running around upstairs and next room occupants were up late and easily heard

loved the comfy bed and the fireplace

charming property that included a lovely happy hour and breakfast

ugly exterior, laundry was left outside room all day, food was expensive.

hotel room was not clean and dirty laundry was still out in front of our room

also, there was no laundry service available

i didnt like being under a supply or laundry room

we informed laundry and the front desk, multiple times

when parking is full it's not ideal to find street parking nearby at night

fireplace in room

the champagne breakfast in the morning was wonderful - the whipped butter was a small treat

more parking spaces.

great location, on site parking, a fabbbbulous brekfast, welcome drinks

coin-op laundry and dryer machines were convenient.

the parking was limited

parking is not a lot

except for the parking area was extremely small and limited other than that it was

besides the small parking lot was great

but when we checked in they put us at the back of the hotel, actually above the laundry room

gym was very small and the equipment was not fully functional - breakfast could have been a bit

parking is easy and close

they place a lot of emphasis on their spa and the bathrooms

easy parking

the breakfast was delivered to our door in a basket and included a great array of items

everything was amazing!! the breakfast inside of that little basket was so cute and delicious!!

and spacious location of the hotel is amazing, walking distance to shops and restaurants on site parking was

wifi never worked. desk clerk essentially lied to me on this issue.

the whole town of carmel was rammed so it was great to have our parking sorted and be able to pop back to the

it is pet friendly

pet-friendliness is superlative

beautiful architecture, cleanliness exceptional, breakfast excellent, dining menu great

thought the breakfast staff was. not as friendly as the rest of the staff.

breakfast was great and the front desk also provided a list of dog friendly restaurants

parking, laundry

room was right over a commercial laundry and it was disturbing to hear the loud rumble of commercial driers

room was cozy (with fireplace) the continental breakfast was unexpected and a great start to the day the staff

the wifi was spotty and when i called the front desk, he said

parking lot was small, but easy to get parking on the street, as well

perhaps laundry facilities would be useful.

i like here every think.including parking

small breakfast but this would not put us off again

pool isnt really a swimming poolzz more a hot tub size

it is not the fanciest but super clean, staff was nice and informative and wifi worked great

the location is great, walkable to downtown and the beach, it was pet friendly which was a plus

parking was a little rough

parking was also convenient at the property, but knowing there was a free street parking (in case

good parking as well

the upper level guest had kids and they were jumping at late night

is no laundry room for guests to use, and washing clothes after the beach has been a big problem

has a restaurant and bar on the premises

fireplace did not work, gas was not turned on

we had a family above us that had kids running around and we can hear them

beautiful property with a nice restaurant and bar on site

bathrooms and a fireplace; ocean views; very friendly staff; nice breakfast included; coffee, tea, and fresh

the hotel staff were friendly and the office was delightful with a roaring fireplace and a bountiful continental

breakfast excellent. room spacious and comfortable. nice bath and spa tub.

deck s/balconies with views, walking distance to everything in town, parking garage for guests

there were no signs with wifi password

there was no laundry

loved the rooftop bar with fire pit tables to keep you warm and stunning views

also wifi didnt work at all

the complimentary drinks at the roof top bar was also amazing

room service was very thorough and the whole hotel is very clean

laundry services available and strong wifi in the

very large room fridge and microwave was handy laundry facilities were useful

gave directions on their laundry room and local facilities

parking lot is right in front of rooms

limited parking

there s no laundry which for a best western plus is absolutely disgusting and unacceptable

laundry facility would be so helpful.

breakfast is basic. no fruit. small indoor space. no laundry facility

no guest laundry.

a little basic - no laundry ect

there are laundry facilities (washing machine, dryer, $3

also, it has laundry facilities

possible to do some laundry etc

facilities were great, liked that we had access to laundry services and the beds were very

they hace ice, laundry, small fridge, microwave and coffee maker available

advertised as having a laundry,

i reserv a room and i got a handicap, and i ear a laundry sounds overnight... anoint.

expensive for what is included ( no laundry , some scratches on the wall of the room almost not

handicap room,next to laundry room,too much noise.ice maker too close to room....

parking is difficult and it s off a busy street

vending machine & laundry facilities are great

clean rooms, outside laundry facilities, indoor pool/hot tub, fast wi-fi, great location, speedy check-in, and

great place... laundry service really helps

the laundry facilities are outside under a balcony, not very good in inclement weather.

guest laundry

the parking was super convenient

wifi didn't work in room, breakfast was very limited.

parking was tight.

poor wifi.

well lit, great beds, parking, close to everything, friendly staff, clean, microwave and fridge, great hot and