oh and the kids could not swim in the pool because the water was too cold

parking is not great but everything else was good

managers cousin sits outside in the car in the parking lot every day consuming 2 handicap parking spaces at once

construction going on on the building which limited parking

the breakfast was excellent!!!! hotel clean! room clean & bed comfortable!!! staff was great!

the breakfast was very good

more breakfast items to choose from

the circumstances, i understand why they do not do breakfast bars right now

convenient to where i had to work. very clean! great breakfast. friendly staff and pet friendly.

wifi was lousy!!!

the noise early in morning yelling doing laundry all hours of night

a motorcycle on it, and upon request, we were given a 1st floor room with a window facing the parking lot so we

breakfast selection was good

the beds were very comfortable. best breakfast i had seen in a long time with friendly staff.

little more choice on breakfast is needed

the grounds like the parking lot could use some sprucing up

non smoking room reaked of smoke. price gouging because of nearby construction work

breakfast was basic, bed was great.

wifi that didn't really work, horrible smoke smell throughout the entire hotel, key was

the parking was very tight and did not accommodate my trailer. had to ask for extra bath towels.

clean loved the bed and linen it was very plush and comfy enjoyed staying there price was great breakfast was

the indoor pool was great for allowing our 10 year old to burn off energy

pool floor was slick, no pool towels

pool was inoperable but the manager quickly offered a solution since we had kids who wanted to swim

the breakfast was one of the best we have had in along time due to covid

the only thing i would add is a laundry area!

laundry facilities

i understand there are pet fees, but this was high in my experience

nosey neighbors who wouldn't control their kids which made me notice the walls are paper thin

storage pods take up half a large amount of parking

also the laundry room you can tell they use bleach there too

there were no employees present at night and they put me. in room 108 across from laundry

the guest laundry was convenient

he back in the parking lots that created a lot of noise and they were running a generator for some reason so

all thow you advertised an outdoor pool and when i asked i was told that in the fine print that said it was

very clean, friendly staff, great breakfast

western hotels over time, and this one had the nicest room with two comfortable chairs to sit in, breakfast was

breakfast great

room was clean. breakfast was very good.

because of covid...did not serve breakfast.

laundry for guests good

there for baseball. close to walsh park. laundry.

sink close to door. limited breakfast choices. limited laundry

my family either had an allergic reaction to the laundry soap or got bitten by bugs.

the room was dirty, there were wire hangers from a dry cleaner/laundry left on the floor of the closet and on

parking was very convenient

the breakfast offered a better selection of food for the price of our room would have been nice to have

breakfast was continental as expected

we stayed in the pool house and enjoyed the pool. the ease of coming and going was great.

having a bar on premises was a nice bonus

the laundry is free

only thing was our room was next to fitness center so early morning loud sounds of treadmill and weights being

there was a well kept fitness room with a view of the river, making a workout quite relaxing

there was an event there and there was not enough parking.

the breakfast menu was disappointing.

guest laundry going at 1 am

pool was a little too cool, very clean and all staff awesome.

we needed the connecting rooms as we were caring for four kids

tv and wifi worked fine

negative: exterior parking lot light shined into the room at night and no blacking out curtain or ability to

only thing i can think of is that the chemicals/chlorine in the pool were really strong

hotel is smaller, smaller pool, smaller breakfast area, smaller lobby, but very clean and great amenities for

there was plenty of rooms available, which allowed us to have the pool, gazebo, and parking outside our entrance

good hot breakfast available, clean heated indoor pool area, fitness area small but useful

with covid the help yourself breakfast was fine, the pool was still open, everything was very clean and the

lamp in the room had a burned out bulb, my room was located across from the laundry and ice machine so there

parking close to our room

the breakfast had a pretty good selection for being free, and the building itself was beautiful, with

ud83dude29no wifi and if there was it was not strong enough to work

had no breakfast

guest laundry has very noisy dryer than clanged all night

i was not able to use the laundry

we couldn't get wifi though we were supposed to be

clean, very friendly staff, complimentary breakfast was amazing, parking very close to room

faster wifi than most hotels

continental breakfast wasn t stocked

no breakfast due to covid. i assume breakfast will resume at some point.

i like a warm breakfast, but happy with at least what was served

coffee in breakfast area terrible, they need better coffee

loved how clean the rooms and place was and had a great breakfast included.

also that they have a laundry facility on site which is very convenient as well

for a disability room had hope for walk in shower handicap bars around toilet tv that worked free wifi needless

the wifi didn't work in the room

this was a romantic night for me and my husband with no kids and noices from home

parking was very well lit and free wifi

coin laundry with detergent for sale at front desk breakfast first day was good (scrambled

facility needs some maintenance. pool closed, laundry out of order, noisy elevator.

laundry facilities were lacking and kind of dirty. carpet in rooms needs to be replaced.

the pool being closed, but due to covid 19 that is outside of the property's control.

there wasn't any breakfast sis to construction.

there was a kitchen in the room, so we got food from publix next door which was very convenient

breakfast was served only from 6:30-9:30 not considering holiday season they did not have fresh

the breakfast was excellent

pool was amazingly the kids enjoyed it bc it was nice an warm

our room had a kitchenette with a dishwasher and large fridge

don't know if it was from laundry room or what

they ran out of soap from the machine and did not have any to replace it so i could do my laundry

wifi was very spotty

musty smell in the room, upon entering. pool was closed, and not disclosed upon booking.

it's unfortunate there is not an indoor pool.

also loved that it had a laundry facility

there was a kitchen

ev charging

no pool for the kids

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

pool could have had a hot tub.

clean, comfortable beds, and a great breakfast for a reasonable rate

pool was freezing but not their fault it s the end of the season

free breakfast prepared to order, free parking

clean rooms. comfortable bed. decent breakfast. not any

the cleanest bathroom and an excellent breakfast

they did not a inside pool.

staff and cleanliness was perfection! pool was so nice!

large queen room with big bathroom, plenty of space for myself & 3 kids

kids got thrown out of the pool, because it was requested by a party

great location. friendly staff. pool was closed due to covid.

excellent staff and fun games for kids

the hotel doesn t offer room service, just over priced bar food with about 5 items on the menu and an extremely

the kids loved the pool, my 3 year old enjoyed the hot tub :) . the 2bedroom was beautiful.

large well lit room easy parking. pleasant staff 7

nice two bedroom suite. so nice to have a full kitchen. liked the gas fireplace.

24hr gym met all of my needs and the pool was slightly warm

was a slight smell of food from the previous people (i assume), but it was nice to have a mini kitchen, couch,

modern facility with pool and laundry

convenient laundry room

you also can use the laundry room or buy some snacks and drinks from a little market

easy way to find quarters for laundry room.

pet friendly, breakfast was great. assistant manager and manager was helpful.

ad boasted about city views but was in a parking lot of an apartment complex with no views other than of their

charged us $70 for brining our dog to a pet friendly hotel

but the kids loved it

pool was nice but floor was extremely slippery

room was very clean, and well equipped with a full kitchen

to everything you really need, facilities were clean, laundry room available & front desk was helpful

i understand covid but i have stayed in other hotels recently and they still perform room service in the mornings

gym had a treadmill that was unusablethere was a starbucks in the lobby and you couldn't sit at the

quiet location with free parking

the staff was understanding and helpful wish they had room service.

the heated pool and gym was much needed

price was high. room service wasn't great. no condiments on tray.

i wish the pool area had a jacuzzi or hot tub.

the breakfast was delicious and made to order.

breakfast was not include it. pool was inside too hot.

the facilities such as laundry, gym and pool were also a bonus

only stairs available to use during this time were through hotel laundry quarters

clean and laundry facilities

despite it being in a high density area it was surprisingly very quiet and with plenty of parking, so while it

my kids liked that there was youtube on the

the breakfast is absolutely delicious

the breakfast and chocolate covered strawberries were delicious

gourmet breakfast was exceptional

breakfast was excellent, the location was perfect for relaxing, it is off the beaten path but that

beautiful, comfortable close to where we wanted to go , friendly staff, great breakfast!

clean, front desk service and valet parking

i loved the service of jostin the boy at the reception and the service of the lady from the kitchen

our kids cough and be sick for a day and it absolutely trashed my daughters hair right before a gymnastic

parking was hard to find a spot.

need more breakfast items

the free drinks, breakfast, and wifi. also the staff

people in pool that didn t have wristbands, way too many kids to adults, way under staffed in kitchen and

room service was awesome!

indoor pool that stays open late and it s so much space in the rooms

the breakfast was first class

parking

at times loud, wifi doesn t work on gaming systems

best breakfast ever

the pool and gym are great amenities

loved the free breakfast with many options

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

fitness area very clean and stocked with water and towels

the wifi worked well

trying to navigate the snow that had fallen the night before, and was covering some parts of the parking lot

staff was super friendly location rooms were clean daughter loved fire pit and swimming pool

didn't like that when you tried to do laundry you have no way to get change at all i think you really should

laundry room was closed

the boys played in the pool and the wife loved the free wifi

wanted a whirlpool in the pool area

we found out it was in another parking lot, but needless to say, it interrupted our sleep

was great always friendly as well as accomadating and the fire pits ,grills,free onsite laundry

very convenient plus had onsite laundry. free breakfast is a plus.

dishes, dishwasher, full fridge and freezer, coffee maker (or get coffee downstairs), iron, laundry basket,

the laundry room was a nice

i appreciated the televisions, printer,&free laundry

they have a laundry room with folding table and chairs, it is also air conditioned

maker looked dirty, ice machine on 1st floor out of order, laundry room out of order

it had a fresh laundry scent aroma that was very inviting

indoor pool. laundry room available to use.

some trash outside and near laundry

there was no breakfast only pastries due to covid

worked good for us. quiet. clean. well kept. ample parking. breakfast was ok.

pool was cold

was informed when we got here that due to covid the pool and gym was closed and there was no breakfast in the

the pool and outside fire place are great

fitness room and small pool, superb laundry

they advertised that pets were welcome

both inside and outside, temperature control, gym have a great selection of machines and weights, room was very

i did not like the pool and jacuzzi. they were a bit outdated and gross looking.

3-4 ev chargers were blocked by gas-powered cars upon arrival

the breakfasts were terrific, and i love that there is a laundry on site

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

laundry facilities were out of order the entire 10 days i was there

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

nice having laundry facility and detergent available

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were

we was given a laundry cart

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night

saw the workers smiling and laughing while working folding laundry

clean and accommodating. pool/spa and breakfast.

wifi was not the standard for ihg properties

overall super nice, staff was friendly and the breakfast was a nice selection.

not great parking

room was located across from a very noose ice machine and laundry area that did not have any door

not clean , did see a couple ants , tv was small , room and bed were very small , did not have laundry facilities

the hotel is pet friendly with a $30 pet fee

breakfast was even over and she let me get food from the fridge so i could eat after running a race

rooms were clean. parking was easy

no laundry soap on site

laundry area, friendly staff, good location, room ok, quiet in my room, everything you need is near

dispensers and body cream all from dove extra pillows and sheets in room lots of towels and the gym

parking lot not very lit and i was told to hide my belongings

the breakfast could have been a little better.

laundry mat on the premises was perfect for our 7 night stay

breakfast options could have been better but it wasn't something that would prevent me from coming

private entrance and kitchen work well for us

love the big kitchen here i came to make candy with my daughter

the room was lovely, and breakfast was delicious.

everyone from front desk, laundry to housekeeping felt like family

kitchen was spartan

very spacious. no noise of kids running down the hall. god, friendly front desk staff.

breakfast was not up to hilton standards

my kids liked the suite store

we tried to do our laundry but there was a problem with the washer

very clean and the beds were comfortable. breakfast was good.

comfortable bed. breakfast was decent.

room layout, the breakfast, accessibility to louisville and the interstate

quiet, family friendly, on site free parking, complimentary breakfast.

pool & hot tub were nice but you can tell they were older

eggs, yogurt, cereal, waffles a little bit of everything you could imagine and we enjoyed the pool

the parking lot was crowded and small.

the pool and hot tub were kept clean and tidy and the coffee in the lobby stayed stocked up and ready

hot breakfast

the dryer took 3 cycles to dry a normal size load of laundry ($2 each time)

tv in room broken, ice, laundry on floor broken, had to switch rooms at 10p

close enough to downtown but with free parking and better price

a well maintained breakfast bar provides basics

i asked for help get on to the wifi and she said it was written on the key card envelope

laundry area was cool

the laundry facilities were well taken care of and there was no excessive noise

if i needed to do laundry, they had machines on the property

i would much prefer an ice-maker down in the laundry room - behind the room key for security and protection

good facilities, especially the laundry room

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

at this price level, guest laundry should be no brainer

there was not laundry or working ice machines on all levels

wifi is not free, fyi

kids running up and down the hallway for 2 hours last night.

list a laundry, pool, those no longer exist, heavy construction inside the hotel that was not listed

when we asked about the laundry facilities we were told that we would be lucky if we got to use them because

and there was no way doing a load of laundry so many students waiting to use the laundry machine

i understand this is not a busy time for the hotel) but we wanted to eat at the hotel and not room service (we

pet friendly and safety and this hotel offered both

there was ample free parking and access to the hotel was easy and convenient

great rooms, great breakfast, and a great location.

of the staff that we encountered from front desk to the kitchen were all so very kind and helpful

free parking

excellent rooms - very comfortable, practical and modern. the breakfast was pretty good as well.

laundry was free if you had own detergent

small pool, but great for one night for kids to burn energy

safe and pet friendly

yet the clerks would not remove the charge for the pet

gym doesn't have much light dumbbells

facilities: laundry room as very satisfactory

it is also pet

the kitchen staff, front desk staff, and house keeping staff were all very nice people

nice pool and hot tub. everything was clean and tidy.

no flat bench in the gym, elevator was down for a night, the property was decent but the surrounding area was

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

trouble connecting to the wifi

pool was dirty

price was good, pool was fun and great for the kids

the gym was nice and the bed was very comfortable

the room smelled like dirty laundry. not a happy customer.

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and

no drink or vending machine, no laundry on site and no business center.

the pool was a nice feature also having laundry facility was good

pool was broken, 2 choices for breakfast, powdered juice, room filthy, laundry room, disgusting

no laundry bags available

wifi was slow

room needed repair. ac was not working properly. wifi wouldn t respond.

pool was not attached to hotel and very inconvenient to use

not a lot on the free breakfast

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a

the kitchen was the best part and laundry.

laundry sat in the hall for 5 days

was located beside laundry room and it runs all night

easy parking

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area

no bag for dirty laundry in the closet like most places provide

the guest laundry closed at 9pm which i think is too early

laundry machines were down and lack of drinking water in the vending machine

friendly staff, great hot breakfast with many choices.

the pool was quite small and the basketball court was as well.

pool needed to be reserved to use

breakfast staff were awesome

property is new & our room had everything we wanted including a full kitchen

breakfast was good

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

i can say the the room was very nice and we were very appreciative that it is also pet friendly

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

the waitress was apologizing for the kitchen staff

great location! anything and everything was close by. i love that it had an indoor pool.

staff was very friendly and the accommodations and breakfast were great

breakfast was

all was great! just wish it had an indoor pool.

breakfast meal staff person not that friendly:

need soap bar for bath

the pool was super clean and warm

breakfast was great

the children loved the pool

great breakfast. lots to choose from.

sharing a parking lot with a panera drive-thru was an added bonus

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

we have 4 kids and being able to spread out was wonderful

we unfortunately didn't make it to the pool, but i also love the mini kitchen

the location, cleanliness, and staff was nice. breakfast.

no change machine for laundry.

laundry facility on site

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

laundry facility was convenient

laundry room was woeful. rooms could be cleaner. office not open until 11

coin laundry available for guests, with new washer and dryer

on site laundry

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

heaps of laundry left on the walkway outside our front door

parking a little far away from some rooms

nice pool area

very courtesy, and great service. breakfast was outstanding ud83dudc4c.

better breakfast selection.

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

laundry facilities no option for single load packets to buy

staff pleasant and helpful, parking great one level. laundry facilities great.

hanging out in the parking lot like it was a bar

the entire room reeked of pet urine

pet friendly, which is fine

wish the bar would have been open so we could of had a night

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

laundry room needs to be cleaner

full kitchen with dishes and cookware

pet friendly and the enclosed dog area was wonderful.

they didn't even charge the pet fee because he was so well behaved

decent fitness center

the location was nice and it was nice having a laundry facility to use

everything the pool availability, breakfast was amazing

the room was so large and having a kitchen allowed us to eat in for a couple of meals.

room was spacious and loved the fully equipped kitchenette

the breakfast bar was stocked and clean

staff created an exceptional experience. room was great and breakfast was awesome!

pool has been closed for a year and they told booking but booking hasn t updated their site per

breakfast wasn t amazing and the elevator seemed to go up even after it landed

the cleanliness and breakfast options

was perfect from the check in to the room to the breakfast

perfect location. older but clean , right off hwy. good value. laundry available.

breakfast

impressed by the full sized water bottles in the gym s mini fridge

great breakfast

indoor/outdoor pool was a huge surprise rooms were clean and liked that we could get to the room from outside

laundry hours

they have a laundry room which is very convenient

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

and there laundry service is kinda on the high side which i just walked across the street

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

across the hall was the laundry and maintenance room

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry