indoor pool needs some attention, the rooms were very noisy, could hear a dog barking from 3am

spa is small and indoor swimming pool was cold, jacuzzi was fine

some facilities are becoming dated. very slow wifi connection.

slow wifi

breakfast was so generous - so much food

lovely breakfast with exotic fruit

the area is closed to guests, with an automatic closing gate and a large private parking lot close to the house

excellent breakfast. nice patio. excellent view of surroundings. nice staff

we were there in late november so the pool wasn t in use but the gardens are lovely to walk around

the experience of living on an estate. the garden area and the swimming pool .

had good communication and allow us a little early check in

if you have wifi problem ask for another code

high wifi as was working for a few hours was also brilliant

the wifi

it's good to grab drinks from the bar upstairs and have it in

the hotel food was very good and it s bar where we had are lite breakfast

fabulous view of salobrena town and beach. bar serves a great breakfast

free parking, easy access into town centre and the beach also the to get around the costa tropical

the location, good parking.

the top floor has an open air bar and swimming pool

we would have liked the mini bar to include wine

pity that due to the season the roof bar was closed and the menu in the restaurant was very

nice rooftop with swimming pool

parking is available right in front of the hotel, off the main n340

free parking only for this hotel with plenty of parking lots

ample free parking

there was a comunion happening so there was a water slide for the kids which i thought was great

restaurant had a buffet or snacks, pool table and they had a free inflatable water slide for the kids

i enjoyed the buffet meals and the bar was very nice

great for kids.

the only bar that makes cocktails is a bit far from the pool

perfect for family with kids. excellent swimming pools animation team working around the clock

there was no complimentary drinks in the mini bar so the only way to get drinking water was from a vending

tea/coffee making facilities no stocked mini bar no english tv no free safe no continuously open bar of an

asked for a iron & none available. was told no irons but laundry service.

there is no laundry room

laundry or ironing board available- inhouse service offered but very expensive

nice bar both inside and the pool bar

struggled one of our days to find a bed near pool, luckily this hotel is near the beach.

staff very attentive from reception to dinning room,and spa could not falt anything apart from may be tile

spa area good. rooms big. central location

breakfast at the cafe downstairs was good and cheap, with very large toasts and decent coffee

the rooftop bar, buffet restaurant and sky bar were excellent.

spa also very nice

we used the hotel laundry service as this was our 3rd hotel, so needed clothes washing, it was an excellent

our room was not cleaned in time for us to get ready. 1 pm there is no coffee shop or bar area.

wifi was close to unusable, bandwidth limited to 2mb and quite unstable

room is described as having mini bar , it is actually a small fridge, which is much better for keeping

wifi was only available in a corner of the room... had to sit on the naughty chair to use...

swimming pool (big and also has a large section for kids, ideal for families) - the room itself and common areas

excellent outdoor dining and bar areas also

reasonably priced bar and food

variety for breakfast with fresh rolls and croissants

beautiful stunning gardens and pool areas which go on forever

laundry service would only be of use if you were staying at least a week

couldn t find anything about laundry services

laundry service - we came with a week's worth of dirty clothes from the olympics and we were

fast wifi and good ac

the hotel and pool was spotlessly clean

the laundry all the steam came up to the balcony

the bar area was also very basic inside

family orientated. friendly staff. rooms in good condition. good gym facilities.

booked the place based on the pictures of swimming pool and the slides and the kids absolutely loved it

rich buffet, cherimoya for dessert, heated pool, fast wifi, close to the sea

the wifi was a bit slow and intermittent.

internet wifi was not working 95% of the time.

pleasant. had a bar and restaurant. swimming pool.

pleasant. had a bar and restaurant. swimming pool.

the facilities were ideal for our family group of seven, with an on-site swimming pool even though the hotel

the gym is also good and the free access to this is handy

after all, it is adults only

lovely rooftop pool and terrace area

adults only. great views from the rooftop

the bar at the pool (on the 5th floor) wasn't opened, so every time if we wanted to drink something, we had to

food was excellent, entertainment good for kids and adults

the spa is pleasant but basic and the pool is great for kids but not ideal for swimmers

bar prices for drinks very

the kids loved the different pools and aqua gym with music

we used the spa facilities which was relaxing

owner had closed the restaurant, locked bar and all access to all public areas

web site is misleading, the bar and restaurant have been closed for a long time, and the terraces overlooking

was quite surprised on the sunday to find reception, patio area, bar etc all closed completely

we didn’t stay out of season it felt very much out of season in terms of the facilities, bar, restaurant etc

restaurant and bar was temporarily closed during our visit

welcome , spacious room with good view , peaceful rural location , excellent breakfast and delicious food in

the gardens and pool were lovely

it is close to granada and a great experience with breakfast at an old converted grain mill

property had a lot of character and it was fun to use a community room with a kitchen

vieuws are stunning,the apartment was big, nice breakfast, friendly employees, very nice place to spend time

parking on the street outside was very comfortable

there is an honesty bar and fresh made cocktails available in request

lovely pool, relaxed floor cushions, seating, loungers etc

we enjoyed the pool and relaxing area accompanied by the 2 house dogs

parking is on street but ok

there is a large games room and social area, bar and restaurant

there is a nice bar area, tapas comes out not every time but when it did it was good

of the person who attended to us, who impressively managed the restaurant, front desk, and bar all at once, as

they have a play room which was great for us (pool) and kids

cold swimming pool water, but due to the altitude i guess it is normal.

of the mattress, fringe with mini bar in the room but mostly home made products for breakfast (delicious vanilla

secure free parking, very clean, our studio was very spacious with high ceilings

large room with bath and shower, nice view of pool and mountains

good wifi connection

calm and nice place, very convenient to reach granada by bus considering how complex is parking in granada

no laundry facilities.

cost of laundry was a little excessive.

digns for the gym in the main reception or ehere sre they located wifi password should be given to any guest or

spa is fab after a day on the slopes

not as advertised;no gym ,sauna or on first night full dinner service

also, they assured the laundry service within 24 hours

poor wifi upload and download speed 1 to 1

swimming pool a bonus

good breakfast, great pool, great price

the bed was comfortable, nice pool, modern lobby and great breakfast

good breakfast

this is logical choice. the breakfast was good. location is close to modern and touristic city.

beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was

the salted pool was awesome for a hot day

delicious breakfast

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

the pool and the view amazing!

our room had excellent soundproofing, a refrigerator with a mini bar inside

the property was also close to a laundry shop, a few grocery stores and restaurants

room is really pretty, comfy bed and nice telly, good wifi, nice products, spotless clean, really nice service

breakfast included wasn't too great

poor continental breakfast. very small swimming pool.

pool is too small to accommodate more than 2-3 people the lift is very slow the bathroom is worn

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

2) due to severe stomach illness i asked for extra laundry soap to wash

and the laundry prices are extortionate - 9 euros to just iron a shirt

we were told to give clothes for laundry which can be expensive

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

wifi speed was not the best in my room

no kids in pool & extra charges for everything.

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

spa facilities

outside swimming pool was great, great service in the bar

also, breakfast fee for kids should be different price from adults

nice swimming pool

swimming pool excellent but no gym/spa

laundry services was prompt and reasonably priced

great facilities and bar open late if needed

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

we didn’t pay for a view… the breakfast room / bar certainly had one

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

great location. very helpful staff. liked having breakfast included.

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

the included breakfast was very good

location, nice historic building, friendly staff, nice shoe shine sponge, wifi robust for video

no slippers water pressure not enough laundry was a bit expenssive.

location and wifi

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

wifi was weak

good breakfast. great speed and stable wifi.

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

no room service for food or drink and no bar or restaurant

and coffee maker in room would have been nice but were available in restaurant and nearby spa

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected (there were no

we were due to check out at 11am, so the kids didnt get to use the

the wifi connection is too slow

wifi is a nightmare

had a terrible wifi signal in my room; i couldn't connect at all

wifi failed for 2 days, not being able to connect

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

wifi was very patchy on the third floor

was no bar open in the evening to have a relaxing drink

wifi wasn't very good as it only worked if you were in the bathroom

the wifi basically didn t work in the room

no bar but not a big issue.

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

laundry rates were ridiculous just get an airbnb to do laundry

staff, nice big and quiet room , good air-conditioning and wifi, comfortable bed and

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last

nice shower that worked well with plenty of hot water. the wifi was strong.

noisy aircon and spa bath didn't really work

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

wifi didn t work for us on any devices we tried sadly.

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

the room was very spacious with a beautiful large bed and it's a real bonus to have a gym and pool (the gym is

a longer stay! bar service in the pool area.

the spa does not work in the morning pocetak rada od 17:00 do 21:00

pool could be bigger

no wifi for 2 days out of 4 days stay, else would be a 10/10 rating.

wish there were more basic amenities provided to the guests like disposable slippers and laundry

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

bar is cozy and warm

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

restaurant and bar menu rather average, but service good

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is no pool, gym or any other sports entertainment

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

wifi is not good

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

how to connect to free wifi and tv manual could be better

pool area full off 20 something’s drinking, not suitable for kids

pool area full off 20 something s drinking, not suitable for kids

were given a room that apparently shared a wall with the laundry or utility room

bliss to cool off in the rooftop pool

rooms , helpful staff and roof terrace with sitting area and pool

the wifi was terrible.

the quite terasse with pool on top is nice, also the gym is quite nice.

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

i would prefer a bar to personal ordering as i like meeting people

breakfast was beautifully presented everyday by marta and her colleague in the kitchen, nothing was too much

good size, huge comfy bed, we had a lovely little balcony, lovely rituals products in bathroom pool: small

the lounge and bar is fabulous

no proper room service -- nothing, not even sandwiches, to be had between 4 and 8 pm

also it was nice to have the small spa area downstairs

having a spa is huge added value and also great restaurant downstairs

gym and spa were shut

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

the gym was cardio only (no weights).

was unable to have the room service meals served to us in the outside area in the evening

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

we had some laundry done and that was the most expensive one

laundry one small load 140

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

the laundry also collected from this point very early in the morning and very noisily

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

location was great, the staff were friendly and the room size for 2 adults and two kids was great

property, great location, breakfast was too expensive, wifi didn t work in breakfast

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

free use of small kitchen

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

wifi was reliable

room, wifi connection worked well and within walking distance from the main attractions

was clean and good facilities apart from wifi

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

it is in the center of granada and close to many bar and restaurants.

comfortable bed and good wifi

great location. very good wifi. great shower. very clean. good breakfast, although boring.

was really bad - kids complaintes a lot

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

breakfast was very good value and plenty of choice

really good wifi which managed to cope with backing up all my 100s of photos and videos of granada

hotel is very pet-friendly and it was able to accommodate my family very well (4 adults and 1 baby)

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

please put a room service menu in the room

we did not want one but had a conjoined room where it was clear there were kids through the door

my children like the bunk bed and special book for kids. the location is very good.

good breakfast

nothing other than we couldn t stay longer. breakfast is pricy!

no swimming pool

a pool would have been great - temperatures were approx 36 degs during our stay.

right to the heart of the city very kind stuff late breakfast

the wifi was also down the entire time

limited seating for breakfast which if busy would be a problem

wifi is a lie, fail to connect on both devices

had a small continental breakfast, but it was adequate for starting the day

wifi as advertised also no bar open as advertised because there were not many guests the food was

had only 2 choices of cereal for tge kids but rest of the food was ok

our laundry was returned with a pair of trousers that were not ours. not resolved.

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

a room service carry was in hall overnight

next to alhambra very good in house restaurant very helpful and efficient front desk excellent wifi

our room was next to the laundry room, bit noisy in the morning

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi goes on and off a lot!

great roof top bar with view of the alhambra

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was shotty

the wifi didn't work the first day so we asked to be moved to another room

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

my room didn't have a good view & the wifi was slow.

wifi was just too slow

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

good room, good wifi

complimentary breakfast not included & had to pay for it.

a bit dated tv and wifi ...

fridge, tea making facilities, 2 chairs in the room and good wifi

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

double doors so nice and quiet, good wifi

very centrally located pet friendly hotel

hotel has the best location, bar none

wifi was slow and didn t work very well in our corner room

wifi quite slow.

wifi was very erratic

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

was given a complimentary upgrade with a spa bath

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi was very good

excellent wifi

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

breakfast and the amazing pool in the roof top facing alhambra

the facilities were great and the pool area on the rooftop was a great bonus

good wifi was available throughout the hotel, it was not secure

wifi is horrible

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

wifi didn`t work

even passwords for wifi was

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

air con very good, wifi excellent

could not get wifi except for a little while at start made life very difficult

also good wifi

kitchen public area is great if you want to microwave your food or have warm water for drinks

cheap efficient laundry service

laundry service was fast and affordable

good to have a safe and also had some laundry done

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

there is no laundry service

laundry done in 1/2 day for 22

the bar and restaurant were excellent

wifi is strong too

a recommended tapas bar los manueles and restaurant is downstairs

next to noisy laundry

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

wonderful, helpful staff. fantastic breakfast and central location

breakfast had good varieties including veggies

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so