staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

location and nice bar especially for an early breakfast

really good buffet breakfast

not very good if it is raining or with kids and luggage

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

the hotel has a bar inside

bed was nice, felt welcomed by the receptionist. early check in

location, friendly staff, price , charming breakfast and coffee bar areas

they will do laundry for 10 euros per load

we asked about laundry, they said about 6 euros per bag, we had 2 bags

good wifi

they also don t have laundry facilities and you have to go on a 10ish minute walk to the closest laundromat

staff was using lift to move laundry so lift was unavailable to take luggage at checkout.

no restaurant. wifi connection poor.

there is a carpet on the floor, so you do not hear the frantic jumping of unattended kids in the hallway

couldn t get the wifi to work

free wifi

wifi

clean. modern. good wifi.

there s a gym but it was tiny and also locked

no wifi

good wifi but only one device per person allowed at one

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

no soap bar in bathroom

kids were running around the stairwell screaming all afternoon

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

mirror in bathroom, large bathroom counter, lots of clothes storage, good lighting, good wifi, very helpful

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

the room was spotless and bed very comfortable and wifi excellent too

pet friendly. clean, comfortable and welcoming.

the decor, the furniture, it was just lovely, private parking, very pet friendly.

good location, laundry service, good air conditioning, helpful staff.

the rooms were great for a family over 2 floors. wifi was very good.

great bar

good breakfast and room with some street noise from bar opposite

the outside bar and seating area was closed during our stay the car park was a bit challenging for our bigger

friendly staff, laundry service was key!! everything clean, perfect location!

the laundry was reasonable and so nice to have them fold and deliver

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

it was convenient to the camino, laundry was cheap, and the breakfast was good.

the staff were very helpful and the cheap laundry service was very good value and suited our needs after a few

poor wifi. needed to be near reception for it to work.

the rooms were clean, the staff were friendly and helpful, wifi was good, the room was quite big

also, the wifi password posted on the card in the room is wrong

clean, bar right in lobby, just across bridge from center

nothing all was good restaurant bar downstairs very convenient.

having the restaurant downstairs is very handy and there is a laundry on-site which was really useful for us

laundry for a good price

there are no laundry facilities on site

would have liked laundry services

location! comfort! price! great room! laundry was done for a fair price.

no laundry facilities because of holidays.

the staff was very friendly and they were ready to accept my pet even though i did not announce her initially

the tapas in the adjoining bar was

very central, early check in 13.00 very nice and helpful staff

however the bar staff were very good and the food was very good

although i did not have a problem with this but they do not have a laundry service but there are laundrymat

had to walk a bit to find laundry facilities

location close to cathedral ad well as useful services, laundry, pharmacy and supermarket

of the cathedral and bathtub was a bonus, bar with snacks downstairs, laundry and store nearby, staff bent over

the laundry situation isn't ideal for peregrinos; there may be a self-service laundry closer than the

the distance that i had to carry my suitcases the lack of laundry facilities on the site.

was located right next to the main cathedral and was very close to many shops, restaurants and laundry facilities

had laundry done which was very expensive

does it really take 24 hours to do laundry at the price of 30 euros?

it smelled like the laundry had been left in the wash too long before drying

they would not let you get your laundry done on a weekend

no room service

the bar - no atmosphere and dreary

expensive for a pet

if i m being picky the gym needs a mat or two, although that s offset by gym size, facilities etc

the bathroom is well equipped and designed, with places to hang my laundry

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service

apart from that, supernice rooms, a very pleasant bar for late-night reading, and an amazing breakfast

the room service had very few

on the night we were in the hotel bar we had to wait for an employee to appear to serve us

no laundry. breakfast should have fruit not just 2 bread.

fabulous location close to old town , supermarket and laundry

very convenient for a short walk to the cathedral and main restaurant and bar area

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

room at a bath and free laundry wish was helpful.

staff was very helpful with check in, allowing us to leave our backpacks prior to check in, laundry, finding

breakfast, laundry room, clean.

wifi signal a bit weak, but, who cares

very clean, excellent facilities, the gym is definitely a bonus! we ll come back!

having a bath food selection for breakfast no laundry service in overpriced

would preferred an outdoor pool

the pool was not big enough and did not like that you had to pay for a towl to go to the pool

reasonable gym and a cozy, hot sauna

the bar was a bit chaotic at times when busy with only a couple of staff on.

there were no laundry facilities although they were advertised in the room

iffy wifi

wifi was dire

wifi was not always available in room but staff did inform us if problems they were having with it

the room was clean and comfortable, with free wifi

would liked to have had laundry facilities within the hotel

unfortunately the wifi was not good and as a result we missed some important emails.

30 didn t we had to ask but no food available other than room service

room service. couldn t order dinner until 8:30pm, late when you are starving.

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking

good location. available parking nearby. pet friendly. nice cafe breakfast

nice atmosphere, secure parking, good food at an affordable price. pet friendly.

daytime bar is amazing, good to go there for drink and food before the evening bar opens.

it was no problem having a pet

it's pet friendly and we've used it a few times

the website mentions laundry- but there is none on the property

the morning and evening bar staff were very pleasant, helpful and cheerful

everything was as described had a nice bar downstairs to cant really go wrong for the money

had a bar downstairs and it was close to bus

wifi stopped working after a few hours and never worked again the rest of my stay

the staff at the bar and cafe could be a bit more accommodating to clients who don t speech spanish

rapido check in, personal amable, pet friendly.

the bar didn't provide any snacks or tapas of an evening - it was the restaurant (which started serving

very comfortable also for our pet dog

there was a bar but not always open

nice bar man and girl

nice bar man and girl ud83dudc4d

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

could have better wifi on the top floors

great location, superb building, good facilities/ parking

staff for such an exceptional place is not up to the service, the gym is very small and it really depends which

room service food was terrible

wifi was not easy to access

breakfast had a good selection of foods

staff were excellent and the cafe was great. we used room service, which was excellent.

property was easy to find with plenty of parking

translation on menu no information on room service phone to reception not working noisy next door no international

the staff were very helpful, the room was good, the food in the bar was excellent.

no wifi in rooms. aircon is a ceiling fan.

bar for a coffee or drink

wifi. there simply was none that i could connect to.

friendly staff at reception and restaurant but bar staff a bit abrupt

were no dining options at the accommodation or in the surrounding area, nor were there any laundry facilities

wifi works well

very clean ,staff very helpful and helpful spoke good english and very pet friendly

friendly helpful staff; very clean; really good value for the room and also in the bar and

to ferry good restaurant for dinner and breakfast comfortable rooms good free parking good wifi throughout the

- large private parking area - a few minutes away from burgos (by

parking is very secure, and the nearby burgos cathedral is definitely worth a visit

exceptionally quiet location, secure on site car parking, very comfortable and well equipped bedroom with en

you can get your laundry done if you get in early enough

the owners were extremely attentive even did my laundry for me part of the stay at la casa de beli

laundry posibilities

on el camino, providing both evening and morning mesl service, plus excellent facilities for laundry

the bar is very eclectic and brimming with character