many thanks to one of the household staff who did our laundry late on a saturday afternoon

wifi was poor in the lobby and rooms

the wifi was good in common areas but only minimal in the rooms.

the bar and restaurant staff were excellent

very limited restaurant and bar hours. everything closed and locked up at 7.30

included parking (you can park in the garage connected with your room

enjoyed our spa stay and especially the pool circuit

prices for the spa and associated services are high.

spa facilities are kinda basic but they have everything to relax and enjoy the hotel

enjoyed our spa stay and especially the pool circuit

no laundry facilities. not good for a pilgrimwalking to santiago.

no phones in the room, no offer of any laundry services, breakfast was meager at best

private parking, which is always a bonus

wifi didn t reach our room we were one of the end ones though

the wifi in the hotel was very poor.

parking on the street

the attached bar served great coffee

location ok. a good bar called manolos opposite.

the hotel has a bar where you can have a drink or something to eat

good value comfy bed good shower free parking

room was comfy and quiet and laundry services were available and reasonably priced

the small bar and cafe were convenient

quiet despite the bar downstairs balcony comfortable bed

friendly and efficient checkin, clean room, very nice bar downstairs. good value for money.

there was no reception and their bar downstairs was closed

wifi is useless. very noisy bar affects first floor rooms-the racket goes on untill after 0400.

wifi is useless. very noisy bar affects first floor rooms-the racket goes on untill after 0400.

s a beautiful rustic spot, we were there for two nights, and enjoyed the private pool to ourselves, the women

hotel is right on the camino, just behind a bar and opposite a laundromat

good lunchtime meal at the bar in front

there are no pots and pans in the kitchen

communal kitchen next to room with all amenities

it had 3 single beds, a fully functioning kitchen and even a breakfast bar/table to eat at

communal kitchen stocked with basic needs included

nice clean room with shared kitchen. good location in the middle of town.

clean- nice restaurant- laundry - friendly staff- good food

was not allowed to use laundry facilities

hotel smelled like mold. bed covering were not clean. laundry room was dirty.

i didn't see any facilities for laundry, so i hand washed a couple of bits and then couldn't find any way to

good location on camino. laundry facilities fabulous wifi

the waiter/barman from the bar and restaurant is one of the best i have ever seen before

free shuttle to the airport worked like a charm, even at 5am

advertisement said there's a shuttle bus, but this service is only from hotel to the airport the staff explained

there was a bar and a restaurant where you can spend some time

the staff is very nice and they have a private shuttle bus that will bring you to the airiport when you want

secure parking for my motorcycle was a must and this delivered

wifi works great

clean, close to train station, comfortable beds, good shower, great wifi

didn't offer the wifi code, didn't explain breakfast then gave us a telling off for not telling them we wanted

heating and wifi work perfectly

strong wifi

of the fixtures around the spa bath and sink are not of sufficient quality and are beginning to break down

kids beds not comfortable and very noisy

lobby bar not staffed

notices stated that room service and the bar would be available until certain times on new year s eve, but

notices stated that room service and the bar would be available until certain times on new year s eve, but

pls improve to get others entertainment like spa disco bar etc..

wifi didnt work at all

wifi was poop in the room. had to go to lobby to get food connection.

inadequate room-service, bar and cafeteria services

cleanliness, breakfast, location and staff

the price is a little bit high if you add breakfast as an extra and also parking as extra

fortunately there is an excellent tapas bar 50 yards away with exceptional food and helpful staff

great location. beautiful room. parking. great breakfast.

we were there for two nights and as usual we opted not to have a cleaning/laundry service during our stay

it had a small gym too which had a running machine, a cross trainer and a bike plus mats etc and free water

with spa inside

great room and availability from the staff. spa 24h

room, good size, all the facilities provided like a gym

clean, comfortable, well located. wifi works great. great value for money. the staff are lovely.

we booked 2 single rooms which were clean, the beds comfortable and the wifi perfect.

a good location and a great bar

centrally located at the edge of the old town, wifi worked well, new shower in the bath room, the shutters worked

perfect location. nice people. excellent bar downstairs. recomendable 100%

good gym

very nice and reasonably priced hotel bar too

a good breakfast and although not widely advertised be aware that it has a gym, which is well equipped compared

opposite a small bar

very nice hotel. good breakfast, excellent service and friendly staff

parking a bit cramped

parking is very tight, nevertheless there are other options

the only difference between this hotel and a 'pension' is the free parking

close to town centre. underground parking.

close to the hospital. parking nearby. hot shower. windows that open.

gym

4mtrs for whole length so not great for young kids

bar staff /reception staff were efficient and friendly although the bar area itself was very cold

and despite hotel does not advertise breakfast, there's a cafeteria adjacent to hotel where for only 5 € you

good breakfast

there is a pool, a bar and a restaurant with a focus on local produce

there is a pool, a bar and a restaurant with a focus on local produce

wifi connection spotty at times.

excellent service, the lady at the bar served quickly and was available for help.

there was a lovely pool which we enjoyed on a hot july day

friendly staff; the comfortable rooms (and all the hotel installations, btw); the breakfast; fast wifi everywhere

the large swimming pool with life guard in attendance was very welcome and just what we needed after a long

and also the swimming pool

too bad the pool was closed and the location is a little bit away from downtown ourense, but it ends up beeing

lot helpful and efficient staff outstanding mattress and pillows to sleep like a baby good wifi connection

additional tax for pet very expensive with no reason for that. check before booking.

i also thought the mini bar drinks were very expensive

the mini bar was a bit pricey.

no in house resto, only a bar but restos short distance away

big tv and wifi good location

the breakfast was super nice and sumptuous

laptops that were not wifi connected to the printer

wifi was not available . the connection always dropped. to improve

the breakfast was excellent as well

friendly staff. great bar and restaurant. room design was great.

laundry about a block and a half away

they have laundry service

for a short stay and for a couple with no kids, it is average and provides good value for money

they have room and laundry service

i ordered room service, vegetable soup and napoletana pasta

juan carlos at the front desk and andrea at the cafeteria/room service were outstanding

you could not order lunch at your grand cafe and had to wait till 20h00 before you could order room service

location, staff, bar and breakfast buffet

no laundry service is ofered

wifi is not free insofar as you have to login to an advertising portal (purple something) via

location, cleanliness, terrace bar and breakfast

loved the bar fridge with two

comfortable room with amazing balcony view in the centre of the center bar & restaurant at the roof with top

bed was good the wifi and cleanliness too.

location, cleanliness, wifi sufficient

secure underground parking for our motorcycle fresh orange juice in bar great value for money

room size was bigger than usual. bar on the 1st floor was convenient for getting breakfast.

room was comfortable, the shower good and the wifi strong

good strong coffee, shower and wifi

elevator and free wifi

the kitchen is well-equipped, and the apartment is spacious and comfortable and has all the necessities

the apartment was cozy and it had plenty of light and a kitchenette

complete with kitchen and living room with third bed

room was effectively a one bedroom flat with kitchen including fridge, comfortable sofa

having a kitchen and living room area was great

huge bedroom, great shower, easy parking, efficient wifi, a/c, elevator, good continental breakfast

room (213) with a view of the mountain behind the hotel, a nice bar with more free tapas than i have ever seen

spa bath was a great feature

too busy,rude staff,no cable tv,no booklet for room service

it was nice to have free parking

hotel, staff, facilities, cleanliness, room size, layout parking

los viajeros que vamos en coche esta fenomenal, hay plaza de parking, la habitacion es grande y silencio

private parking on site felt secure (what we needed)

plenty of parking right across from a major hospital