the pool is a great size, and the laundry room was clean, perfect for running a mid week laundry cycle

i was on my last leg of my 13 day trip and had to do laundry, i was very happy they had it, and soap, washed

personable staff, great location, good breakfast, pool was fine, large clean room facing the marsh

the restaurant and bar were never staffed so we never knew if it was open or not even though the signs said it

very clean, great wifi, fast to 405 freeway

breakfast and laundry room

hearing a lot of noise from other room the laundry machine is old

south side building access wouldn't let people in with key card, laundry room unusable due to remodelling

location was great and having a laundry room on the reception level was nice

too much dog hair in laundry room

ice machine broken, laundry room needs addl machines, pool grout black mold and water cloudy.

coin laundry available which is important for longstay like us

not use guest laundry especially dryers

the swimming pool and gym were open

the equipment in the gym is straight out of 1995, and the dust ball i saw on the ceiling as i worked out was

no breakfast

the only downer was that a quick breakfast option was not available on weekends(restaurant only but they provide

on location, the room was beautiful, there were many amenities through the club (wellness, gyms, pools, etc)

on location, the room was beautiful, there were many amenities through the club (wellness, gyms, pools, etc)

rooms are nice sized and comfortable- if you re sporty then you re covered with all kinds of gym type stuff

was remodeling of the laundry room below us, but it only lasted until about 8:00 - 9:00 pm

the swimming pool and the gym were very clean and well maintained

pool could have been open.

clean, excellent choices for breakfast, location, shopping and restaurants nearby

breakfast was great and the staff was very welcoming. the pool was open till late 11pm. .

i was assigned had a loud thumping noise coming through the walls almost like neighbor was doing laundry

no laundry service, pools closed, etc

coin based laundry facility could be available.

hidden parking cost no laundry facilities

we were sent next door to another hotel that had great accommodations but charged us $50 for the pet to stay

rooms were large with fridge, coffee maker and access to microwave and guest laundry

the guest laundry was out of order and we were not directed to any other facility we might use

staff are friendly but one occasion of laundry not collected and washed was a black mark.

laundry room was a little messy and the non room areas were a little dated.

pillow firmness and bed firmness options (2 double bed room) laundry bag provided dark blackout curtains were

laundry room should have a little table and some chairs.

there also was not a guide where to find the gym, ice machines etc in the

of all they are truly pet friendly

the clean floors and bathrooms and the gym equipment

bar was not very busy in the morning and the bar tenders took awhile to help out

the smell of linen, smell like an old sweat, musty. laundry soap that being use?

location for my daughters gymnastics meet was perfect

would have liked room service to stay open later

the kids we saw swimming didn't seem to mind at all

no balcony. pricey for what i got. drinks at the bar were also pricey. 25 dollars for 2 drinks.

and they really screwed up my laundry, specifically telling me, two separate people, that it would be ready by

i couldn t order in room service from the civility and unrest menu

room service. was not impressed breakfast cold

the staff was beyond friendly and the gym was epic

and while i can admit we were a little loud saying thank yu to the gentleman that brought us our room service

pool was awesome, big and well maintained

beds are super comfy!!! pool was really nice!

room service website didn't work

bad room service

the kids were thrilled

no rest for me and my kids

only thing that was unfortunate was that due to covid there was no room service or bar that was open

only thing that was unfortunate was that due to covid there was no room service or bar that was open

very basic gym, basic breakfast omelet, beacon, sausage(can be just omelet too), noisy ac.

there was no room service availble for my stay

i work in interent and telecoms and therefore a good standard of wifi in the guest room was essential

stayed for our anniversary we were surprised there was no spa in the hotel

room service was pricey, but that's what you get at such a nice hotel.

hotel is pet friendly but should be dedicated to certain floors because one night, we awoke to barking

excellent breakfast

lobby bar was surprisingly good

breakfast room service was good

no real bar or breakfast venue, and the room service menu is extremely limited

no real bar or breakfast venue, and the room service menu is extremely limited

the staff was friendly and helpful and there was very convenient laundry facilities on site

fact that it was a suite with a room with a sofa, tv, dinette set and its own good-size kitchen with refrigerator

breakfast was good, but hard boiled eggs would have been nice

breakfast was just continental, however the food on offer was very good & we were quite happy

parking on site

room was clean, good size bathroom. laundry facitlites great.

the laundry facilities are sooo expensive

laundry and pots,pans piled up on both sides of the door, broken recliner, stained sheets

of trash bags and buckets of dishes out side many rooms and trolleys full of dirty laundry

00 per nite-------dog/pet fee

someone even left a broken scooter and laundry basket for housekeeping to throw out

rock, showerhead old outdated, doorlock broke, tub was really small, could use change machine in laundry room,

laundry, and gum were nice to have for a week stay

spa, had laundry room

very modern laundry room

guest laundry service.

i had to do laundry and they have a washer and dryer available at no charge

laundry is only one. no chance to use

free use of the laundry room

even though we didn't use them, we were excited about the laundry facilities being complimentary

rooms with extra bathroom laundry facility kitchenette parking was free and easy staff provided fresh towels

breakfast was very good,the laundry room was convenient but would be very helpful to have washers/dryers in room

good breakfast

) only two chairs for a family of three in the kitchen

breakfast..... just ok

it was great to have the laundry facility there, and i can say that the staff was 100% helpful with anything

the guest laundry is not the greatest

it has a pool, fitness room, and lots of parking space

tv did not work well. free wifi was intermittent. was surprised by the parking fee!

the gym. heavy dumbbells. no resort fee.

laundry facilities are actually amazing and i was very impressed

i was tempted to switch hotels but had young kids with me and it would ve made it more

wifi was horrible and frustrating

pet fee was a little high and a dog bowl/dog bed pillow would be a welcome addition.

pool hours were great for the kids especially with a noon check out

spacious rooms great breakfast selection affordable laundry

we were pleased to do our laundry before we returned home

was charged 36$ for 2 small laundry soap packs, regular size junior mints and a travel size advil

would suggest each suite have a broom w/dust pan, a trash bag for convenience of dirty laundry carried out, and

love the breakfast and especially the omelette bar

it comes with swimming pool, a gym, and the laundry room

it's a clean room with decent size. there is no fee for bringing pets!

room was nice but strange with no table in open kitchen area (just an empty spot where one was supposed to be

indoor pool is really small, it looks twice as big on pictures

staff was very friendly and since travelling with a pet the amenities were great, as they offered a dog bed

had a nice stay here, there was everything we needed in this hotel: the swimming pool, the laundry and the

great hotel with convenient garage parking (14$ a night), great gym and good breakfast

such a great location with amazing pet policies

david in the bar took such good care of us group of moms in for our sons' volleyball tournament

loved the vibe, cleanliness, lobby is great, nice pool.big room very clean comfy beds.

slamming doors, we were close to the laundry room so people kept passing

laundry n dryer service available for a small fee

laundry facilities was nice i did however see a few people struggle with the way of paying i helped

i have access to restaurants, bus and laundry

of all the laundry facility so bad super dirty not secure i couldn't wash my cloth and also looked no one care

laundry room

they have free breakfast,free laundry,dishwashers,garbage disposals in every room

that it has free laundry

free laundry too

kitchenette and laundry.

they claim to be pet friendly (although i've never brought my dog)

just had coffee at the carillon kitchen which was excellent btw....great staff

we endeavoured to order from one who informed us room service is not available

gym was not accessible for us

loved the pantry raid from 10pm- midnight ud83dude0a spa treatments were wonderful as

no laundry service or washer and dryer

there is a complete lack of service, no laundry service, when we tried to call for a bottle of water, nobody

gets expensive with pet fee, parking fee

would have liked some more guy equipment / space in the gym.

the gym on-site was well equipped, clean and convenient

clean rooms, kind staff, good location, safe area, laundry room, nearby bar, food, spa, etc etc

vending area closed at 9 so no access to laundry or ice/vending machines

ice machine and laundry were not functioning

they have great prices and laundry on site

fine facilities (pool, laundry service, breakfast and ok internet)

you don t sweat the small stuff and you can easily do laundry and fill up your bottle of water etc

free ev charging in the garage is a nice perk if you have an ev

the balcony was covered with spider webs and spiders, so it was hard to enjoy and the sink in the kitchen backed

restaurant bar closed

the bar was close and i wanted a gin tonic, i had gin and want to buy some tonic

onsite laundry and gym was good to have

friendly, helpful staff and laundry facilities for guests on site

terrific location, friendly staff, and high quality breakfast

very clean, made me feel welcome, professional staff, amazing breakfast buffet

the pet friendliness is great although fee is

very cold gym had poor ventilation

reserved this on your website because it was supposed to be pet friendly and when i arrived they said they were

due to the holiday season, the kitchen staff seemed understaffed during my stay

i did not the bar and restaurant being closed

room service . a black bag with yucky food .

it had a good laundry, wifi worked well and it had a very good breakfast

guest laundry requires lots of quarters although front desk has the coins on hand for purchase

excellent breakfast! comfortable bed. even pull out couch bed was pretty comfortable.

and breakfast was delicious

i was there for 5 nights and the kitchenette came in handy given restaurants are closed up

the staff were friendly and helpful and they had a peloton bike in the gym.

represents itself as a dog friendly hotel on your site and yet never mentions a non refundable pet deposit of

friendly staff, nice gym

the gym is quite large for a hotel with lots of equipment options

gym was nice

they have a complimentary breakfast every morning, and a laundry room and free parking

laundry needs an immediate improvement

the dryer vent from the housekeeper's laundry room was outside my window

guest laundry and small workout room

staff, breakfast included (although the breakfast room was incredibly hot), easy parking, on-site laundry

laundry sevice in lobby area

beds and lack of cleanliness, the weird staff and fact that the front desk person also does the laundry and

t have extra toilet paper available, nor a laundry basket, even though it had the laundry room

provided a laundry service, gym, 24 hr coffee service

good, clean, kitchenette and guest laundry are a bonus.

laundry facilities were excellent as well

the laundry facilities were good(we were on the road for a while by then) and it was easy to get to

wasn t the hotels fault, but i had planned to spend my last day relaxing, doing laundry, catching up on sleep

and my husband and i like that there s a laundry room to use as well

could have had a few more breakfast options-

the location suits me, plus v friendly staff, i love the fact there is laundry everywhere

even had free access to laundry machines on each floor

screen tv, laundry facilities on every floor, very courteous staff, convenient location - also refrigerator in

very clean and updated. also, free shuttle services and laundry.

very convenient with free wifi and laundry room access

on-site laundry.

have no complaints but something to note, windows in updated rooms face the parking lot so if you want privacy

breakfast, if there was even a breakfast, was confusing

right across from the gym my daughter was doing her powerlifting meet

free breakfast and parking is always a plus! we appreciated having a pool for our kids as well.

friendly staff, comfortable room, laundry facilities. historic area. nearby places for meals

retro vibe grew on me, cool area with a great cafe nearby, glad there was a laundry, cleaners made my bed every

laundry's cheap, though

broken laundry faciliies

there were no vending machines and the laundry room was out of order

they offer dry cleaning, but no laundry

the octagonal bar room off the lobby is a great place to relax

also the service when we could do early check in and late check out that was provided with a smile

the bar in stella has the same vibe

good room service

laundry facilities available across the road at sister hotel

no laundry facilities on premises restaurant was closed

have to cross road to other hotel to do laundry. reception there unhelpful!

bar / restaurant staff were very helpful

bed was quite comfortable and the bar and wait were excellent and friendly

breakfast was very good, the little convenience store had a variety of items, laundry facilities were good but

we did take advantage of the laundry facility which was very convenient

and quite convenient while i did laundry one day

lots of activity rooms and a great laundry

the hotel had laundry facilities, but their web site didn't indicate that

i asked the maid in the hallways for towels and she made me to go to the laundry room and get some myself

laundry on site is nice to have and clean but is very expensive and they need more machines

laundry room. hotel was able to accommodate us to a first floor room.

location, easy check-in, diner close by, vending machines working, laundry facilities, decent water pressure,

fridge, microwave and laundry facility

close to the city cente clean, comfortable and spacious room fully equipped kitchen

apartment, clean, comfortable, had well appointed kitchen, not too far to walk downtown or capitol hill

laundry and check out flexible

laundry, and exercise on site

they even offer free laundry machines; you just have to buy the soap

the amenities such as complimentary wi-fi, great variety of tv channel selections, breakfast & laundry was a

complimentary laundry machine and drier came in handy

on-site grill and bar, the staff was so welcoming and helpful, great little convenience store, laundry facilities

beautiful hotel. the kids really enjoyed the indoor pool.

recommend safety bar at other end of bath/shower for getting out of shower

on saturday night, it was hard to find a parking spot.

the hotel restaurant & bar that stayed open late was wonderful: food & service was top notch

good sized rooms, clean, guest laundry, decent wifi, reasonable restaurant, good breakfast

self laundry services

i like that there is an inexpensive laundry facility at the hotel

there is a laundry room for shared use with 4 quarter dollars

liked that it had a laundry and if you were wanting to be near the convention centre it is a good

guy after check out just watched us walk out in the rain and loaded luggage es with two young kids without

room service was fast and breakfast was delivered warm and fresh

they were able to accommodate early check in as i was traveling alone

breakfast (room service only) was good but extremely expensive for what you got.

hotel has the right elements, including good location, large rooms, comfortable beds, good wifi, nice common

laundry facilities exist, but a broken machine was not marked

nice laundry room, gym, and pool

oh there was laundry services for a

laundry room was adequate

location,limited laundry service, have to ask daily for housekeeping

cleanliness of room, gym was well equippped

the gym , bar , the corner with a water station and microwave:)

great room layout, good gym, excellent bartender (daniel)

very clean and new. loved the openness of the lobby and the bar area. very nice room.

the gym , bar , the corner with a water station and microwave:)

from the bar to the room to the staff great customer service in a very busy time (t swift

great breakfast bar

the gym is small but serviceable

breakfast was actually great, fresh berries.. homemade granola.

the bar was closed

we stayed at the hotel for 9 nights and had to go off-site to wash our laundry

no laundry facilities

com it appeared that it had a guest laundry, the main requirement which in fact it didn't have

just disappointed for their staff, i called outside laundry and mentioned to their staff correctly, but the

friendly staff, beautiful bar and very nice bartender 10/10. thank you

like the accessibility to the freeway, the ease of free parking and the free breakfast

there s nothing out there and families with younger kids would be more inclined to stay there

and bright breakfast area

the pet fees are also very steep at $50 per night

i stayed with my little dog, luna and they are very pet friendly with an additional fee

it took 2 phone calls to remind the front desk to deliver my clean laundry.

breakfast selection very limited

likewise, breakfast coffee served in the lobby was delicious and a big improvement over coffee machines in

gym was very small with a peleton, cross trainer and jogger with a few free weights

had to leave early and wish the continental breakfast was earlier

the gym was nice, and having laundry service in the hotel was a great perk

had self serve laundry room

laundry on site and staff was pleasant.

laundry room needs a lot of attention!

and that there was a bistro and bar connected to the hotel

and the hotel didnt have a laundry

used laundry staff services, was back same day

guest laundry facilities on site

staff gave us the wrong info about laundry service

the room was wonderful. went to the bar which was buzzing with people; the bartender

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

nice laundry

laundry was relatively easy

and price for kids was great

wifi perfect, fast

) good cable channels; a clean, inviting pool; good vending selection and laundry facilities; upgraded soap

bit noisy with people hanging out by the laundry room in the evening

staff were always kind, accommodating, and the premises and laundry was clean always

laundry and vending room was hot and stuffy

laundry facility has a washer that was out of order for a mo

good, staff helpful, room with lake view meant an ever changing view, comfortable bed, the free laundry room

enjoy the breakfast and all the amenities, especially the free laundry service.

they also have free parking if you have a rental car, free breakfast, and free laundry available

property had free parking and laundry facilities

i liked that the guest laundry was complementary and the parkinggarage auswelle

no baggage storage no laundry

no laundry room

no laundry facility

homeless nearby; the fact that there were no laundry facilities on-site; the limited hours of operation for the

no laundry service or machines available (so i had to go through an exterior service provider that

laundry collection, mini-bar replacement

didn t like it because there was no laundry services or vending machines in it

hotel was under construction. no seating area around lobby and gym was not open.

excellent dining and craft bar selections

love the gym and location to convention center and parking

was excellent and facilities such as the gym was excellent

parking fee was exorbitant. wifi limited speed unless you pay. come on, it s 2017.

fitness center was well equipped and pool was nice

the kids enjoyed the pool

staff, very clean room, amazing amenities, nice sized gym, good pool/hot tub

you had to pay for laundry and they didn't give you a laundry bag

laundry card readers broken

love the amenities like the gym, parking ,and laundry area

large customer laundry

lovely room, laundry facilities, good breakfast

even rich people don t always want to pay someone else to do their laundry

they also do not have a laundry room for guests to do their own laundry

don t know if it is common but i thought laundry is free

no room service

the salt water pool was very nice , lots of towels available

laundry order should not have been accepted if it could not be returned in advance of my checkout

out noise issues, late check out, etc

they are pet friendly, and keep everything spotless, i hate hotels that turn down people with

gym was a bit disappointing compared to other w hotels.

the hotel staff was generally helpful when we reached out

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

breakfast good and we enjoyed the cappuccinos very much

breakfast is just normal

no room service- no housekeeping- came back to dirty room - extended stay- very disappointed

i love to breakfast we had in the

is no guest laundry service

i had enquired about laundry on the day of check in

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

hotel bar looked really fun too, but unfortunately i did not get the chance to go

perfect room service, can effectively meet customer needs

we were allowed an early check in and everyone on staff was great

great front desk and room service

the spa was wonderful

unfortunately there is no swimming pool. although they did have a hot tub but we did not use it.

the spa services were less than good. definitely would not go again.

delivered to the room, extra mugs, extra slippers, early check-in to decorate for birthday party, room service

my kids had a twin room but was so dated

pool was amazing with kids they even gave us kid size robes

the kids around seem to enjoy it

unfortunately there was no laundry facility, but other than that, it was awesome.

the coin laundry did not work well. we had to go off site to dry our clothes.

dirty laundry room

being near laundry room

need to upgrade there laundry facilities- it s a waste of money for the washer but the dryer is a joke - it

should indicate you can do laundry on the amenities

pool was out of order, such a bummer tor the kids!

gym and pool areas were pristine

did not have time for breakfast

breakfast in morning was very good and coffee and tea always present

laundry detergent that they used in the bed linens to include the blanket was more powerful than i

plus, the free laundry services

laundry room should have a small vending machine for single use detergent and dryer sheets

also a laundry on the premises

wifi

bedbugs in the bed, and the manager s attitude in telling me how to do my own laundry after myself and my

didn't like that for the money i was paying for the room, there were no laundry services on site other than

like the anti-theft hangers, i'd rather have plastic proper hangers to hang some hand laundry in the bathroom,

no laundry service but understandable.

location, breakfast, staff

had an issue with my laundry, which i understand can happen

wish there was self laundry.

the room is next to laundry room making noisy in early morning

if traveling with kids, just be aware that there are a lot of meth users downtown

room we got was right by the gym and you could hear people working late at night and early morning (horrible

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

great check in staff very late at night, excellent room, very clean, great laundry facilities

in the laundry room most of the machines are out of order or in need of service.

excellent breakfast,indoor pool,laundry facility

desk never took care of laundry

great bathtub. spa style.

all great. used the golf simulator and gym

golf and spa centers were closed for a private event so we could not make the most of the facilities

all great. used the golf simulator and gym

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

location was great and the room was very comfortable especially for the kids since the beds were low

convenient location, excellent staff, pet-friendly (treats, bowl, and dog bed provided!)!

location was great and the room was very comfortable especially for the kids since the beds were low

very spacious , roomy like an apartment with out the kitchen .

i love the fact they are real pet friendly either some treats available for my dog

very clean room and laundry room. good breakfast.

nice large room with a full kitchen

breakfast was great

the room was very clean and the kitchenette was surprisingly well appointed

the breakfast was actually really good

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

if you book an apartment, you can use the laundry

laundry facilities

cozy room good wifi and showers

bar and food downstairs

helpful staff, free use of laundry washer and dryer

everything was clean except the laundry room.

laundry room and luggage storage room

breakfast was good - nice bagel, waffle and coffee. clean hotel and has free laundry

great location; very nice staff; rooms spacious; free place to do laundry

there was a very slight laundry issue which i reported and was dealt with.

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

my wifi service was slower than expected

clean room, good wifi and friendly staff

no room service, smelly from the toilet, no tea or coffee facilities, no tooth glass

like to have a microwave, enough paper cups & laundry bag

my room was impeccably clean, spacious, and thoughtfully designed, offering every modern convenience i could

breakfast buffet was nice and worth to pay $25

continental breakfast. muffin and banana. have had way better at much lesser hotels

wifi was week for the free service and the tv in the room would loose connection.

no laundry service on property

staff was super friendly, great facilities such as the gym, conference rooms ecc ecc

the gym was to small

the wifi service was intermittent at best parking in a public lot was

no wifi for two days stay

no laundry room. during my whole stay, unable to call front desk. busy signal everyday.

wifi was cumbersome

to insure maximum comfort for both, i need a hotel with pet friendly service

very pet friendly is a clean way. beds were fluffy and soft. king room was spacious.

great continental breakfast, great pool for the kids.