the airport 10 min walk from/to the beach friendly staff and very helpful nice protected swimming pool a/c in

bed wifi

wifi, rooms too bright need a dimmer

no wifi

bar downstairs was also nice & staff at bar/restaurant were attentive

at the front desk was great and and went above and beyond by helping us out with a much needed laundry run

breakfast is delicious and with plenty of options

nice breakfast in the morning before heading into santo domingo city for the week

the best wifi i have experienced in the country

be near to the airport is clean and quiet if you want to rest and enjoy it is a good place have a bar with

of laundry was $16 american dollars

to lola at reception and her staffing plus the chef wilson always willing to extra miles on the breakfast

they took a sunday for pool maintance

if you are driving, there is parking on site

the rooms are spacious, the outdoor pool is great, and the wifi is stable

pool

the pool and staff were very nice and usefull

write home about, but the people were very nice and courteous and accommodating; except for the pool

while at the tropicana hotel this time, my family came to be with me, they could not use the pool unless i pay

remove carpets wifi must be improved

the wifi is not too good

room has no microwave no phone no dishwasher water came out stink from second shower head poor room service i

short wifi range

no wifi in room

the kitchen wasn't set up with much. the rooms are outdated.

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

awesome breakfast

the breakfast wasn t breakfast it was more like bread and banana

they offer tasty breakfast of your choice

good wifi connection, working ac and smart tv

of noise inside hotel, no different options for breakfast, some days no juice and didn't have fruit as pictured

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

lobby is nice and you can sit and it is very cozy to sit and read the newspaper, watch tv and use wifi

the breakfast is basic but in our opinion it used to be better

bright modern room i was assigned this time, so comfortable, clean and modern loved loved the sky bar rooftop

do not have a pool or spa

out and the bar service was slow even i had tried to have several bottles of proseco ready, no wifi in the

gym needs a little love but nothing crazy!

breakfast could be a bit fresher

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

service at pool bar was very slow

room i was in was right next to the laundry machine that runs all day and night and is a bit

i booked a studio with separate small kitchen/breakfast area which was super handy

they had free coffee and the best breakfast included

the cataleya hotel is very clean, wifi is good

fast wifi, bathroom, hot water all fine

s in the center of town they have a nice gym great breakfast and parking

bed was comfortable , clean. quiet, dining room service could be better. at breakfast.

men staring at you through the gym...should consider blinds or darken the windows

the breakfast each morning was fresh and delicious. the rooms were clean and beds comfortable.

room service is advertised but, they never have available with the excuse of being overbooked

loved everything. maybe espresso and flat whites would take breakfast to another level.

gym is small but well equipped

at the pool took a little longer than hoped as the main bar was downstairs

room with pool on the balcony

- we enjoyed the pool

ac was extremely noisy, we asked about laundry, they told us they charge 1

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

juice (we loved their mango juice) - in general very friendly staff at the hotel and restaurant - wifi worked

wifi didn t work for the first day

no room service

they did my laundry and were very attentive

totally renovated, great sleep, great food service very friendly , open air patio , pool and jacuzzi, covid

was exceptional the service is excellent, they serve a dream breakfast

located in old town, historic building perfectly remodeled, great rooms, beds, food , pool, service and helpful

everything in the restaurant and bar has to be charged in us dollars

lack of room amenities, mini bar, night table lamps, no room service

staff excellent breakfast very clean and comfortable room close to everything

the breakfast was very good.

it provided free local delicious breakfast with a variety of foods and fruits

t get into the small gym

very good location in the historical centre. decent breakfast at the terrace.

breakfast on the rooftop was also good

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

robinson was a quick person and helped at all times. the breakfast was delicious.

there is a biker bar across the road from hotel and motor bikes came and went until 2am, revving loudly

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

which will wake your kids for sure

perfect location, friendly staff, great breakfast.

the breakfast is fresh and hot and you can have eggs or pancakes cooked to order

the wifi was fast, the air conditioning nice, the location was pretty central.

and of course the breakfast

tasty breakfast included :) thank

had to use public secured parking lot because of possible criminality at night

wifi didn't reach into the room, but was very fast sitting out in the pretty comfy and stylish

their rooms noisy fridge awful plugs, they were mostly lose with poor connections no wifi the first

location, breakfast and free street parking.

kitchen, no light if you want to prepare/cook something, just one ceiling lamp in the room just one

breakfast was good and the staff at the front desk was trilingual

location, spacious room with kitchenette, friendly staff.

expensive laundry service. we chose another local one instead.

close to supermarket, restaurants and laundry mat

the location is fantastic and the air conditioning, wifi, and hot water work well

we only stayed one night, but our stay was slightly ruined by a french family with little kids (one of them

the breakfast was a 10

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

nice and friendly staff from check in to breakfast and to check out

breakfast was excellent

no pool

nice breakfast

location is great, ac worked as expected, breakfast was yummy, and the room was cozy and nice for the price

also regular tea and milk chocolate for breakfast would be great

the breakfast was very good,the location very good, the bed comfortable

price, friendly staff, good internet connection, satisfactory breakfast, very clean, excellent

very good breakfast! exactly what you need, a very tasty sandwich! and a banana. plus ice tea.

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

breakfast, the friendly and helpful staff, the location, the room size, the wifi connection, the code activated

the bar area is amazing

very low speed internet (wifi)

location close to plenty of shops, restaurants and the colonial zone; wifi worked well in my room; the air

the rooftop terrace with a coffeeshop / bar is a nice place for breakfast

wifi is horrible

the breakfast was excellent. i give it a 20 out of 10.

i love eating breakfast and enjoying the view of the city.

rooftop pool and bar are great

liked the design of the hotel and especially the fact that the hotel does not charge a fee for pets, that made

the gym is a bit small, could benefit from relocation to a bigger space and some more equipment

and very friendly staff, gorgeous rooms and architecture, awesome breakfast, lovely rooftop bar and pool, perfect

only made it right they went above and beyond and upgraded us to the owner s suite and included breakfast in

i even used the laundry service, which was completed quickly for a very reasonable fee

laundry service available

hotel offers an affordable and fast laundry service

the lastday of our stay the wifi was down

the new bar area is exactly what you need to socialize

there no laundry service

smaller than described rooms and no laundry service

expensive laundry services.

also, the wifi was a bit choppy at times

the wifi was weak and this my only complaint

room service need tobe done daily

pool was dirty.

last but not least the breakfast was very

c in lobby, no bathtub like pictures or pool

man that does the breakfast very rude man he put is out at 945 by the pool area and turn the lights off in the

i like the pool,the room, and the man people worked there

no kitchen or water heater

would reserved a suite with queen bed and kitchen and it wasn't available when we checked in

is only one magnetron on the third floor, in the kitchen where they prepare breakfast

parking and manager not very friendly ,they make me sign one agreement sheet and he did not want to

the pool shared by several rooms in same house

i could not find valet parking. finding a spot on weekends very challenging.

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

really need to fix the process of parking and arrival by communicating in advance what to expect

everything from check-in, room service was wonderful

the cabinet doors were falling off. repair is needed in the apartment in the kitchen.

location in zona colonial free parking pool

they have no parking but

pool cold water. food was alittle cold mornings.

it could be better to have a large space.have parking cars for residents and guests.

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

wifi signal very weak in my room. i have to buy internet from the local company

no fridge nor shower amenities (except a bar of soap), even it was mentioned in the description of the room

everything was good! nice staff, very good breakfast, heavenly pool!

everything was good , pool , parking, location we definitely come back

no breakfast

the in-house laundry service was also very quick

i had a dress shirt laundered and they do not do their laundry on site

breakfast; the staff is very nice specially luis at the reception

parking is available on the site. wifi ok. rooms relatively clean.

on floor of hotel there was tile but overall great bathroom an great amenities in room fridge bar etc ab i loved

great price and location. laundry available for small fee. coffee in morning if you ask.

the breakfast

the room service is very good

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

great price and location. laundry available for small fee. coffee in morning if you ask.

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

no bar no vending machines no business centre breakfast is not offered but they bring in from outside

the room service is very good

cheap price. breakfast was decent, it was one scrambled egg baguette

would have loved to have lunch and dinner but the kitchen was not ready yet

no wifi

tasty breakfast

great location close to some good restaurants and entertainment for the kids.

the tv didn't connect to the wifi despite showing as

was greeted with kindness front desk staff was excellent room service was excellent room clean everyday iove

gym is good, big room, but several devices broken

the room and the swimming pool.

really small breakfast if you don t come as first you would probably dont get much

selection on the breakfast

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

the wifi was a bit slow, but accessible.

it has good wifi for video and work, hot water, near by malecon and city center

so the wifi was not working

the breakfast was good for the value.

the breakfast is always great and the restaurant is beautiful over looking the ocean

room services wasn't 24 hour by eleven o'clock is nothing to eat

the food is amazing, you find dominican and international options in the breakfast buffet, great coffee, and

the staff at the front desk as well as those serving breakfast at the restaurant are just terrific and l very

spacious and comfortable rooms and beds, valet parking on site, good location with the old colonial town in

there was a laundry service but quite expensive for a family

late check out they charge you $10 per hour the laundry service is ridiculously expensive

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

the price and no laundry machines

the breakfast was cool

room service after 11, my minibar fridge was broken, i called reception to have my room clean and

the free vallet parking. like the suites the royalty club acces and the location.

gym was well equipped

the breakfast was excellent and the little woman that makes the best omelets ever

pool area doesn t have, enough sitting for guest

minor thing was room service took a long time to come , but they made up for it by giving us a 15%

service at pool was very good and the food was delicious

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

wasn't to fond of paying extra for wifi in room service, but it was a hidden secret

i almost forgot there is a gym

breakfast was great and different alternatives in the buffet.

great room great breakfast great service parking with security

there is secure, guarded, parking across the road

location super centric and the breakfast was decent

i didn’t use the spa but i am told it is first rate

there is no wifi in the lounge area

very good breakfast & wifi connectivity

not very clean, not a great location, no spa etc

by the pool was extra lovely, and all the staff we encountered were so sweet and accommodating

has a gym, which is a huge plus for people like me and a free laundry area

laundry room,pool

the idea of guests can do their laundry is very good.

the hotel staff/room and bar were good

very clean ,professional staff, great gym, hd tv

the hotel also provides laundry and dry cleaning service

mini bar beverage prices are between us$1-6 which is really good if you want to avoid going out

equipped with elevator and good wifi

the parking

good breakfast, staff and location.

good and complete breakfast

perfect hotel for family and swimming pool lovers

with well planted tropical borders including some magnificent travellers palms and a nice pool and loungers;

it is very comfy and relax hotel. the breakfast is very good as well as the ambiance.

no restaurant for lunch and dinner. the breakfast is basic

breakfast needs to be improved. very few options

wifi doesnt reach 111. breakfast is basic.

didn t have an active bar but i got beer from a nearby colmado.

even there was a kitchenette with microwave, it was not equipped properly, we were missing a kettle, pots etc

not enough parking, i had to park on the main street

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

can't beat this location in santo domingo & free parking facility. our children loved the pool.

i don t take breakfast, i would like the room service menu with a little more options

parking staff in general was bad

laundry that tainted one of my shirts

took a long time to get laundry back had to call several times

to get breakfast the second night of my trip, sent my neice down to the dining area and they told her

front desk would never answer, the voice mail would come on all time, no night room service, and most shockingly

breakfast can improve

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

like that i wasnt explained the property or the locations of the restaurants, bars, pool or gym

great comfortable rooms with very good facilities (gym, pool)

the wifi was a bit slow

the room service was excellent and the food was tasty

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

spacious room good wifi

with the guest more attention needed and you need to employee more people take forever to get breakfast cause

breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

the bed is very comfortable, the wifi worked well

also laundry was not delivered into the room - reception insisted it was because of

the location was good and did not stay for breakfast.

i didn t like the fact that thr pool closes at 9:00 pm.

was great with one exception- the pool was closed tuesday afternoon from 2:00 on

amazing staff, nice pool, fully equipped gym, great room service.

kitchen was closed for days so no breakfast was included but i did get a refund for the breakfast

parking lot is small.

like that this place has a parking lot, the staff is super friendly

parking

the wifi did not work

the complementary breakfast was quite delicious, a printed menu would have been helpful though

good hotel and free breakfast for price

the services and the breakfast, and the cafeteria was good

i love this place the people were very nice and breakfast was great

breakfast was good and room clean

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

nothing for kids

they can do laundry if you ask them so

has a parking too

free parking, enough space for our stay, fournitures to put our stuff, the staff were very friendly,

also air conditioned, tv, including the breakfast, relax

no hot shower , slow wifi soo much dust under the bed not properly cleaned

the staff in the lobby and the bar areas were nice and friendly

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

very clean. plenty of space. great kitchen corner. laundry on site.

nice staff, very clean, wifi great, good restaruant next store, very safe, good kitchen, would definitely

better breakfast choices

like that we had the comfort of the full kitchen, since we were there for a tennis competition

the staff is not very efficient, for the laundry it was

we got to the room there was a soap bar in the shower , then the sink looked like it wasn't clean then the sheets

pet friendly

room is excellent, small kitchen, good bathroom

you can make a vending machine, room service, or have coffee available in the room itself

you happen to have a vehicle, forget about it, it s almost impossible to the hotel from the sub-parking

room service was quick and easy, as hubby and i both needed our

room service was a little slow.

service around the swimming pool not so good ud83dude12

the mini bar cost and value

breakfast is included, parking is available, is a safe stay

breakfast was not bad, but we stay two weeks and every day the same breakfast, the one or the other

did not have breakfast after viewimg the kitchen where the bfast is prepare

breakfast is very poor

they didn't tell us about the breakfast hour that was included

new, clean, service, breakfast, room, value, etc

the breakfast can have more variety

nice gym

breakfast was an exception, it was great

good breakfast and clean hotel rooms.

it s a real home. good ac, stove, fridge, laundry and gym.

very inconvenient access, super small parking lot, few tv channels available, normal room

lobby. bed, breakfast

was fantastic breakfast and also dinner menu was great and quality food experience

a little expensive the bar and the room.