even though our unit was right across form the elevator and next to the guest laundry we didn t hear a thing

room stank like dirty laundry upon entering it

were on the 2nd floor and whatever/whoever was above us (might have been laundry) was very loud starting at 5:

was not cleaned every day and i had to request new towels and bedding every day, i also did the laundry by myself

the wifi was essentially not working, even early in the morning off peak time

it had laundry facilities

when i drove in, someone had a motorcycle torn up in one of the parking spots and someone else was working on

parking is very dangerous pulling out due to angle of departure and shrubbery

people hanging around the steps outside the office and in the parking lot

spotless, lots to do, nice perk is use of gym across the street

great staff - especially vanessa - very friendly and helpful. the pool and sauna are excellent.

the comfort of the bedroom, location, access to gym

love the gym access

perfect location in the heart o ballard by a olympic gym and close to all restaurant and shops.

t have room service breakfast because provider was closed

always a nice place to come back to and the club attached to the hotel is fantastic-beautiful pool, steam rooms

wish there was at least one option for breakfast or room service for that

no room service although dinner from the restaurant on the first floor is advertised as able to be

for my husband's 50th birthday and as a londoner formerly in the hospitality industry, his bar is kinda high

the laundry room and exercise room don t open until 9:00 a

the laundry service, room service folks were very attentive to our needs and helpful anytime we ask

has a laundry area for guests but was out of order when we were there.

check in, laundry facilities on premises, fridge / microwave / coffee maker in room and parking in close

pool water was wonderful temperature and the jacuzzi was perfect. wonderful night swim.

and the worse part is the laundry

laundry facility was lacking in detergent, and the front desk had no quarters for operating the

one amenity no one could access was the laundry room and the only laundrymat in town closed at 8pm

recycling can in room; sink area separate from toilet/tub; best water pressure from shower; laundry line over

very nice to my dog also and breakfast was

big and spacious room in order to provide a crib and even had us located next to the vending and laundry room

laundry facilities were difficult to use

i was hesitant to ask for any kind of assistance needed, ie, quarters for laundry, room keys etc, on behalf of

two coin laundry facilities in the hotel

we went to see our granddaughter at it it was a wonderful stay the breakfast was phenomenal

was pet friendly, & had a very nice continental breakfast.

from the cleaners, kitchen , front desk

hot breakfast, wonderful staff.

the window to cool it down - but couldn't leave window open all night due to noise in neighboring parking lots

has 2 parking areas. the main one is on a one way street so access is not direct

suite has a full kitchen well stocked

us some fresh basil and rosemary for free since i told him we were making pasta and he let us pet his cats haha

lastly the hotel didn t have a gym that was free of use you had to pay to use the ymca

it was a great stay. our wifi didn't work and i'm not sure why.

wifi was good

the locks kept locking to the laundry room at random and had to replace keys often

we have always enjoyed the gourmet breakfast, see above.

there was no pool no hot tub no gym

ev charger in garage

the staff was amazing. breakfast was really good.

laundry were available breakfast was with a large variety of

pool area needs to be updated the dryer in the laundry room didn't work and we had to put our clothes in for 2

laundry area sucked

excellent breakfast with great view

location, bay view, staff, pet friendly.

didn t care for the musty smell in our room we were the last room on the bottom floor by the laundry area and

they had a laundry facility and free umbrellas you could borrow

room 209 sits above the laundry, so constant noise, even throughout the night - avoid

nice to have a guest laundry available

we were next to the hot tub and laundry room so i assume that s why it smelled that way

the laundry option was afforable and the room was too.

only thing is more laundry facilities would be nice

laundry facility was in operational as in broken one washer and one dryer for entire hotel

with one have to ask for clean towels three times and still didn t get a bath mat no designated smoking area

staff and pet friendly

laundry baskets in the hallway almost all the time was charged more than what i was offered when

we were next to the floors laundry/storage room so we heard folks late into the night

laundry facility very convenient

can not change the settings on laundry; i just wanted to do a quick wash and had to wait down there for hours

laundry room is in the fitness room without sign, waste me ~min, also the laundry machine is dirty,

that you had laundry facilities

laundry service ruin some of my clothes

is no laundry, despite being advertised on the website

the exceptional staff is the only thing that made me continue my reservation here (excluding laundry service)

no guest laundry.

it was convenient to the cruise port. very clean and had laundry facilities.

laundry facilities were good and the kitchenette in our room was handy

i also liked having a laundry area

service: popcorn in room, laundry on premises, great staff, fantastic location, unostentatiousness, friendliness

room was situated next to the housekeeping break area and the laundry area, which meant a great deal of activity

comfortable and clean room. all necessary facilities, including parking and free laundry.

the laundry room was free of charge

rooms are cleam, beds comfortable. free laundry is available.

like the idea of the hotel having a free laundry room

free laundry facilities were much appreciated

they do have a washer and dryer here in case you need to do laundry

they also have a laundry room, vending and ice machine

there is no kettle or toaster either, neither are there laundry facilities for guests

communal laundry

but they did take my wash and did it in their commercial size laundry

major con: no laundry service outside or in, was a disappointment

no same day laundry service

laundry, two microwaves in the room but no toaster, and no plates

with no breakfast and in building laundry it seemed over priced

no laundry facilities

the front desk had no quarters for the laundry machines that operate with only quarters

was a very bad smell coming from the laundry room that was out of service but not really the fault of

lighting of the room and the laundry facility was soo expensive , $3 for each machine and the dryer was not that

also, we used the laundry

was no change for the laundry room, was told to go to the supermarket

the laundry room, musty and

their laundry facilities we non operational

is there a laundry room here

there was no laundry bag or do not disturb tag

laundry facilities are in need of repair

clean room. laundry machine on site. friendly staff. good location.

and i need to do some laundry

we used their laundry room and the machines worked great

the town and bay, resturant s, a walking track along the waters edge, a laundry mat within walking distance

lots of parking

i needed to do laundry one night and they even went to storage and got me a laundry

they have a laundry room which is handy for longer stays

the guest laundry room was a plus, which came handy mid-trip

the 24 hour laundry was very good

also it was very helpful to use a laundry room on the 2nd floor with a decent cost available any time

room was clean and the hotel had a laundry room as well as an ice machine nearby

good laundry facilities

also was able to do laundry

and porrige for bf, free parking in streets around the hotel possible, laundry and dryer, fitness room (but not

i needed a microwave and laundry and complimentary coffee in the morning

options; shared bathrooms were large, stocked, clean & several for no waits; although didn't use, laundry facility

loved being able to do some laundry and store food in the kitchen

i really appreciated that autumn did our laundry for us. and tracey called a taxi for us.

really clean, great shared kitchen downstairs area with coffee, snacks, and laundry

shower was great. quiet. a/c. coffee in the small kitchen

of laundry services and front desk staff who checked us in wasn t very friendly or

this hotel needs a guest washer and dryer....not just a laundry service.

no onsite restaurant or diy guest laundry ...dated facility

my room was on the main floor near the laundry and back alley, i think the worst room in the hotel, not sure

good laundry facilities

far from downtown, laundry service not so good

did our laundry and the soap and dryer sheets were free

laundry facilities not working.

no laundry service at the time we were there

they key card had to be swapped out twice and the laundry door wouldn t open.

laundry & restaurant would have been nice

oh, and guest laundry on each floor is a bonus easy to use with app

the hotel also had a laundry room which came in handy for us

amenities were good, especially the business centre and laundry

$2/load laundry was also a huge bonus

location was great. near the highway and restaurants. laundry facilities were helpful too!

people were using the laundry area next to my room over two hours after the quiet time of 10pm

suggest you don t sleep on the first floor close to the laundry and lower entrance door

laundry room needs to be cleaned more often

and one night someone was throwing up at the parking lot, clothes and soap were all over the laundry room

laundry coin operated in building also

pool could have been warmer.

great view and location. good gym facilities. parking is convenient.

) and there could be a room

staff, awesome pool - perfect for kids

there is a guest laundry available on site, which is always a bonus when travelling

i didn't use the laundry facility, but there was one if needed

inexpensive laundry which

you can probably start your own laundry and also serve breakfast

they have laundry facilities in case of a clothing mishaps

good price for the laundry

someone stole some of my mother's clothes from the laundry room.

the laundry facilities use an app on a room with no signal

per day for a cat, wifi was slower than dial up, laundry is paid for by an app with slow wifi in a brick room

dogs urinating right outside access doors, laundry and garbage piled by access doors

laundry service poor with most washers/dryers not working on many floor except one

hotel across the street to ask/buy things from there which was pretty uncomfortable and awkward), laundry guest

were very accommodating, the gyms great, the laundry was convenient after a long trip, the room was better than

laundry machines are kinda annoying, the card readers take forever to start working, might as well

two of the laundry rooms had broken appliances

a nice hotel close to pike place market. harbour views from our room. free guest laundry.

laundry service could be a little better

there s no microwave in the room either and they don t have a laundry facility which is essential for an

in-room coffee was not good but the room service coffee was excellent

the $100 pet fee is ridiculous. we usually stay at the w and it is $30.

got a ride home and am happy that someone didn't want me to hang my laundry outside

laundry facilities on site closed at 9pm very inconvenient for travelers checkling in late in the

free parking and wifi

able to walk out to parking lot. no elevators

was plenty of convenient parking

no breakfast service or laundry facilities.

no laundry

the dates i've seen the rings cost 500 sine nights which i would not pay and they don't offer a laundry room

very suitable for family with kids and teens

was the only restaurant so there was no no opportunity for us to be separated i m our kids at any

hotel, old bathroom fixtures, smelled like cigarettes, bed too firm, laundry facilities being repaired, couldn

even a mini refrigerator in room! breakfast! staff!

no wifi. on both days. was told fixing it first day. but nothing fixed.

parking was difficult. vans parked in compact spaces. difficult to find a spot near the room.

enough parking space, good location. free simple breakfast. and i will be back again.

my suitcases up and i have to go down to reception to pick up a delivery or to send my clothes to laundry

no laundry facilities or gym.

we took a drink from the bar up to the rooftop terrace and sat in the sun enjoying the great views of the city

room service only on demand

they even asked if we wanted room service at any time since our stay was only 3 nights since they regularly do

breakfast, 24-hour laundry and close to grocery store and restaurants.

grab n go breakfast was fine, laundry facilities useful and parking fine

location location location. restaurants and mall close. great staff and has laundry onsite:

they have a laundry facility

it was well located and reasonably priced. the laundry was a nice feature.

they had issues with laundry, so a couple of days it was impossible to get clean towels

no towels in the pool area, no microwave in the standard room, no onsite laundry,

no laundry options either

no cleaner/laundry bag

the hotel does not have laundry and their parking ramp is $40 a day

was our wedding night and we were incredibly disappointed with the lack of customer service and room service

we had one meal in the bar and breakfast in the dining room - both meals were excellent

the bedding was comfortable, and the wifi was reasonably

the spa bathroom was amazing

room service was lousy to say the least

friendly, attentive front desk and bar staff.

it would be nice to have some complimentary breakfast or a kitchen to cook. fridge in the rooms

also used gym

we didn't eat breakfast. good staff

we also used the gym which was really well equipped

the bar/restaurant directly connected to the lobby closes at 9 pm, or closed for private party laundry service

cleaner put my t shirt in the laundry with the linen and it disappeared

the hotel is almost perfect. perhaps they could work a bit on the gym on the third floor.

website mention they arrange pet sitter, i phoned before booked the room, make sure to arrange it

i used the treadmill in the small gym; initially i was the only one in there and the air circulation was ok,

no laundry facilities

should have made reservations for the altitude bar as it was full the night we were there

hotel has a fun decor and nice amenities (good coffee, decent restaurant, really great gym, rooftop bar) but a

collin, johnathan, the older gentleman in the resturant and everyone in the rooftop bar was amazong

there is a fantastic rooftop bar with the most amazing views

the rooftop bar was amazing as always and we indulged in breakfast in bed-which was incredible

elevators were slow, room service was expensive as were the rooms

room service was not available at night

breakfast was overpriced for amount of items available.

the location to pike place market was perfect and the rooftop bar was unbeatable

room service, the bathrobes, delivery laundry service on an off day, everything.

the room, amenities , location was perfect-would be nice to have a small bar within the inn but there are plenty

room was newly renovated with a huge spa bathroom

the front staff were very accommodating - giving us an extended late check out- but i was really tired that

we really enjoyed our sunday breakfast via room service

there is a communal laundry (for payment per load)

if you want to cook proper meals/do laundry i'd suggest asking for a unit with the bigger kitchen/washer

location / laundry facilities

suite was spacious and had anything i could possibly need - a full kitchen, laundry machine and drier (2 in 1)

nice touch of coffee and tea, laundry detergent for washer dryer, sachets of oil for cooking

no self laundry available on location.

love that they had a peloton in their gym! all the staff were very welcoming and helpful.

we enjoyed the shuttle service.the staff were very friendly especially mia.

the service at the front desk and with the shuttle was utterly superior

overpriced. would not allow one hour late check out.

front desk staff, spacious clean lobby, free hot breakfast, free guest laundry and a perfect central south lake

great location; very nice staff; rooms spacious; free place to do laundry

we used the complimentary laundry service which was excellent

everything was clean except the laundry room.

helpful staff, free use of laundry washer and dryer

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

laundry facilities

if you book an apartment, you can use the laundry

cozy room good wifi and showers

the bar is a bit expensive.

i went to the ground floor restaurant and was told the kitchen was already closed

only to have to walk up a busy dangerous ramp with our luggage and kids for parking

great location , great rooms , wonderful gym and steam room .

there were add ons for everything. wifi, parking, and the bartender at the fog was terrible.

got charged for extra amenities like the gym or sauna that i did not use and i felt like there were hidden fees

we used a pick up laundry service and they allowed the pick up and drop off from their reception desk

no microwave and laundry room

wifi had slow service and effected the tv in the room and my phone connection

wifi was a bit sketchy though, not available in the

wifi was working inconsistently for 3 days

the gym was easy to use, one room for weights and larger cardio equipment, and a small room that had a

too many kids in the pool

there were only 6 kids in it when we went and it felt crowded

no room service. due to covid i'm pretty sure.

in past visits, i was often disappointed with the well worn linens and towels -- and (my pet peeve) lumpy

laundry not available every day

requested laundry and needed it completed by following afternoon

lastly, you should offer a laundry package in addition to paying per item, especially for guests who are staying

expect anything else than perhaps a bit better gym (more machines) and a bit lower price (but i guess no issues

a couple on the front desk found it difficult to raise a smile no pool or gym facilities

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

excellent breakfast,indoor pool,laundry facility

in the laundry room most of the machines are out of order or in need of service.

great check in staff very late at night, excellent room, very clean, great laundry facilities

desk never took care of laundry

the front desk staff wasn't clear about no maid/laundry service during our stay (related to covid) as we checked

maybe even an ice maker accessible to guests near the gym would be better

no gym and no lobby bathroom unfortunately

the bed and pillows were just right roof top bar great view and fun

no room service, vending machine

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

there was a very slight laundry issue which i reported and was dealt with.

amenities need to be updated on booking sites, like the bar and restaurant that are no longer there

staff superb location nice extras: complimentary drink and free gum balls (kids were happy with

didnt appear to have restaurant or room service

great bedding! friendly front desk staff! great pool and work- out area

breakfast service by the lobby is rather slow

however, would come here again to eat and spa but probably not to sleep

very comfortable beds and the app to order room service (among other assistance) was slick

breakfast 3 morning - leaving day- we had a strange serving experience ( after impecable can di

i liked that the guest laundry was complementary and the parkinggarage auswelle

laundry units are available free

they also have free parking if you have a rental car, free breakfast, and free laundry available

good, staff helpful, room with lake view meant an ever changing view, comfortable bed, the free laundry room

value thanks to free on-site parking, free breakfast, and free use of laundry

needed better room lighting.no laundry available in the evening, daytime only.

laundry onsite great to do last minute

the breakfast room worked well for us and it was very convenient to have laundry on site

my room beside the laundry area room, a little bit noisy.

rooms are fresh and clean, linens are inviting, there are ice and soda machines, coin-op laundry machines and

lovely room, laundry facilities, good breakfast

large customer laundry

nice hotel, coin laundry availability, friendly staff, hot breakfast too

laundry card readers broken

ultra fast laundry

the room is next to laundry room making noisy in early morning

had an issue with my laundry, which i understand can happen

wish there was self laundry.

you allowed pet that is a plus

no swimming pool no breakfast this is my kids's opinion

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

laundry was relatively easy

nice laundry

helped me to ship my left out clothing to my home address; calling a taxi at odd hours; very early check in

-the gym could be better equipped

cost and they forgot to clean the room, but made it right by providing a credit for breakfast meal

only did valet parking, and that there wasn t any water bottle dispensers besides one at the gym

room service was good

straightforward check-in, large room, speedy wifi, comfy gigantic bed and ample amenities made my stay pleasant

location, fantastic room, excellent breakfast in room everyday, courteous staff

i had enquired about laundry on the day of check in

is no guest laundry service

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

nice space. the conciege gave kids fortune cookie and a funny saying in mandarin - nice touch

excellent location and love the spa and fitness facility !

complimentary breakfast is always a nice add on.

great gym and other amenities such as pool and spa

the facilties, particularly the gym and tv chrome cast connection

the restaurant could have been opened for breakfast and lunch.

great room layout, good gym, excellent bartender (daniel)

cleanliness of room, gym was well equippped

the gym , bar , the corner with a water station and microwave:)

very clean and new. loved the openness of the lobby and the bar area. very nice room.

the gym , bar , the corner with a water station and microwave:)

laundry collection, mini-bar replacement

didn t like it because there was no laundry services or vending machines in it

nespresso in room was great, gym was updated with peleton and mirror as well as weighs and yoga mats

they don t have swimming pool, kids don t have place to play at hotel.

pet charge but didn t have the pet items they described - ie treats bed and bowls

the bar was fun to grab dinner, drinks, & people watch

my kids had a twin room but was so dated

and cheese platter or warm pastries for the late night travelers or late arrivals available for room service or

room service because of covid restrictions, and bar menu is pretty limited, so chose to eat

nice comfortable room the service was quite quick in terms of room service / in-room dining the gym was great

don t know if it is common but i thought laundry is free

they also do not have a laundry room for guests to do their own laundry

even rich people don t always want to pay someone else to do their laundry

kids robes

the pool is open and so is the gym which is a plus

we used the cardio gym which was small but perfectly organized and full of great equipment to train

very spacious , roomy like an apartment with out the kitchen .

bar next door has great whiskey selection

incredible staff. gym set up is next level.

restaurant and bar are great to have for food and drink without having to go out into the rain

room was comfortable - very close to downtown poulsbo, easy to access - free parking - guest laundry is available

if there had been other kids there it would not have worked for us

the pool was great but really small, but my kids loved it.

staff, very clean rooms, great gym and pool, delicious hot breakfast

made in advance weren't able to be accommodated - breakfast is slightly below average - many parking spots are

golf and spa centers were closed for a private event so we could not make the most of the

and there's no room service available

great bathtub. spa style.

all great. used the golf simulator and gym

we have to show era at the spa

i like that there is an inexpensive laundry facility at the hotel

the laundry wasn't working when we were there

the laundry was not as we expected.

it's got everything that a traveler will need, having free coffee 24x7 , free water refill and a laundry area

hotel had small gym and laundry facilities, they were good

guest laundry facilities on site

used laundry staff services, was back same day

and the hotel didnt have a laundry

staff gave us the wrong info about laundry service

they had a great breakfast and happy hour all included

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

early check in and later check out times

the bar closed early

we did not have a chance to try the gym, but the lounge and the bar were great

didn t have there breakfast wasn t available on sunday.