no instructions within room for tv/safe/room service/laundry etc

pool water was very warm and nice and on top of that it can make waves

steam room and the spa pool were both out of order and there didn't seem to be any intention to fix them during

was amazing biggest comfiest bed i have ever slept in, room very clean extra room for kids and breakfast was

were clean and roomy breakfast was good with a good choice and plenty for all the kids to do

was an outstanding employee who helped us check in, settle, and make recommendations for gas, laundry, and

to find in the centre of aviemore, parking on site

especially when families with kids were there

loved the location and on site free parking to, the ease of entry and exit using the key fob was also a great

bar was nice and staff were lovely

lift not working because of staff blocking lift door with laundry cart

to another building only to be told that we couldn't check in as there was a problem with laundry availability

the lift is not modern and it rumbled all night, at first i thought it was large laundry baskets being wheeled

location, room, buildings, grounds, breakfast, insite cinema and staff..all good.

description mentions wifi but it is only available in the reception and dining area

aviemore hotel was slightly dated, we had a delay in check in due to an issue with the laundry

get my apple tv to work because i needed a wifi password couldn't get my own laundry done, i had to do it myself

the breakfast was good, the kids loved the soft play and the pool.

the location and local walks good breakfast pet

nice swimming pool and spa lovely breakfast.

sheets and towels outside our door, lack of sheets and towels available, which made us think laundry staff were

towels and they would be delivered later, however when we went to our lodge we had all the dirty laundry from

the laundry from the changeover was left at out front door at the top of the steps for two days,

laundry from previous guests was left outside our chalet on steps, also took 24 hours after

as well as having to go ask for additional laundry

a great stay, laundry facilities(pay) were so helpful. just a really good motel

we used the laundry facilities that were part of the caravan park

the staff was friendly and we were able to do laundry

helpful staff, convenient laundry facilities, easy access.

with covid but thought it a bit cheeky asking you to strip the bed and place bedding in a laundry bag

i actually thought they had taken us to a laundry store room before opening the door and realising it was in

sadly, our room felt as small as a laundry room

the other thing was our room was next to where the laundry gets picked up and got woke up at 7am with the noise

laundry in hall way was a horrid smell when walking past

day, early in the morning we were awaken by the noise made by staff pushing carts with towels or laundry i

i thought i could order snacks or sandwiches in the lounge, but could only get bar snacks

i could not experience the breakfast or the dinner or the bar due to the covid issues but feel that once this

the location of the hotel was easy to locate - parking not a problem

intended to eat in our room, but the prices were very high and an extra 5 pre head to deliver room service is

rooms need updated, poor wifi signal

the dining room ditto, and the bar too

offer of bar food, so use awful dining room (no jeans etc) with dire menu and ludicrous prices, or get a

we felt the bar area appeared makeshift with bottles stacked on a trolley

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back

the lounge, bar and dining room were all lovely and every meal we had was delicious and beautifully served

great outside day laundry service

the rooms were well appointed and the bar and surrounding lounges were awesome to relax in for a quiet

plenty of parking

loved the breakfast/dinner hall

bar area had a lovely cosy feel and breakfast perfect

laundry service was a joke

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

it would have been nice to have a laundry room available in the hotel as we were a

great room, excellent shower, good breakfast choices and nice guest bar - all with friendly staff

late check out as we arrived 19.00

it sounded like someone doing laundry next to or above our room

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

wifi was very slow and kept disconnecting

* it said that the hotel is pet friendly, i booked 2 premium rooms and paid in full

spa facilities really good as well & breakfast is delish

they have no laundry service even though that is mentioned in the list of facilities

no laundry as advertised

friendly staff, lovely rooms, excellent food, fantastic for kids.

the friendliest and most welcoming staff. room was great as was breakfast

excellent location for all the family. kids enjoy the pool.

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin

the breakfast lass was a joy, and the receptionist arranged to do our laundry with a smile

free parking was a bonus too

nice clean rooms, big bathroom with spa bath.

we were able to get some laundry done during our stay, and we had a couple of nice evening meals in the lounge

also onsite laundry for hotel towels and linens are on the second floor next to the rooms so not great when

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled

on arrival to our room, the laundry was piled high next to our door

food was good , had room service which only cost an extra 6

it s surrounded by laundry room and kitchen

room was next to the kitchen and laundry

the staff were terrific and friendly, the chex roux restaurant and cocktail bar made the trip!

food was excellent and free parking a bonus

our trip was for golf myself and a friend had early tee offs throughout scotland,all other hotels went out of

no gym laundry service

i also had an issue with laundry

from the rooms to restaurant (thanks chefs for an incredible meal), to the bar and courtyard, to the home made

most comfortable bed and the restaurant is absolutely perfect, for dinner and breakfast

excellent choice for breakfast

the chambermaid just threw the dirty laundry on the dirty concrete deck outside instead of a clean laundry tub

room did not have a fridge or ironing board and iron; we were told there was no laundry facility at the hotel,

location plenty parking nice rooms

wifi was basically non existent but they were fixing that the week that we left

food the sea bass meal was absolutely perfect, very pet freindly, good grass area about 5mins walk from hotel

convenient location and friendly staff, went above and beyond to help me get laundry done.

they also had the wonderful service of doing your laundry for 10 - totally worth it

the laundry service was a little uneven, maybe better to just have a washing machine guests can use

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

high price for a backyard apartment, near the garbage and laundry machines

i couldn't get the wifi to work.

some time to wait for the lunch we had come for so had an extra coffee in the bar while waiting

the in room laundry was great to have during our long trip

i really enjoyed the location as well, close to convenient locations like tesco and laundry, and i loved taking

room was clean and nice to have laundry machine.

doubles are rather small), free of charge, recommended the breakfast, good location and has a laundry room,

full apartment including kitchen and laundry

only thing i didn't like, is that some of the towels have old stains, and the laundry as well

good location. same day laundry service included.

room right next to noisy laundry room, with loud washing machine going from early am, and noisy, chatty staff

room was above laundry and beside car park so noisy and housekeeping staff seemed to like banging the laundry

401 the noise from the laundry from 7

we suspected the room might be directly above a kitchen, laundry, or water boiler as it was difficult to get

was excellent for the town,quiet area just off the main road and easy to get to with plenty parking spaces,staff

good food lovely staff very pet friendly rebecca wa very nice room spotless clean

poor wifi in room

food was tasty, dining room was pleasant pet friendly and pets were made welcome

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

bar area poor

secure parking for motorcycles

my fiance a scottish man said the scottish breakfast was excellent, so it must be true

wrong room had been made up so had to move as room was cold, limited room service menu

we asked about the laundry service mentioned and he knew nothing of it, promised to get back to us but i am

breakfast was great as well and the host was really friendly and accommodating

upon checking in we were given an option of a drink at the small bar next to the lobby or coffee and tea

the included breakfast was absolutely fantastic and we had dinner at the hotel it was also very good

with my mom (no kids, the question above does not offer a family no kids option) and we both loved our room and

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

we could hear everything in corridors also, from kids crying and doors opening and shutting

restaurant and bar staff were excellent

room service was good

room itself was clean, however, there was a bit of dirty laundry left in a corner in the hallway that was not

being woken up at 6am on a saturday morning by your laundry delivery

also, this was mid-trip for us and needed to get laundry done

room with deliveries and laundry right below us

housekeeping also mistook my dirty laundry bag for garbage, and it took several tries before i managed to

that at 4am trucks turned up, at the back of the hotel, to empty bins and take away the dirty laundry etc and

room noisy and outside the laundry

at check in, they put us in room 130 which was adjacent to the laundry quarters

photo - very much feels like a servant s quarter on the ground floor next to the luggage and laundry room with

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

no guest laundry ,coming from nz finding this right across the board on our road trip

too small noise -sleep quality poor beside laundry room door banging all night facilities -lights didn t work

the food in the bar was delicious and we couldn't have asked for more

very overpriced deceptive pricing staffed by kids terrible food noisy location

restaurant closed but room service in place due to covid so you can order your meal and it will be delivered

i used the hotel laundry and they lost one of my socks! bummer but not a deal breaker.

very central, comfortable and it has a nice little gym

the hotel was great and had a fantastic bar with a nice selection of whiskey & cocktails

amazing room, gym, bar and the best staff. fantastic breakfast!! and great cocktails at the bar.

i would have tried the gym but didn't have enough time and after hiking for 5 days it was a nice relaxing stay

laundry facilities were out of service.

internet speed very bad laundry not appropriate (they clean the clothes without ironing it)

i'm all for saving laundry costs but one needs to be able to let towels dry out

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through,

no laundry facilities

there is also a small gym on site

lovely clean room nice restaurant and bar and excellent location

if you’re looking for space of the room, that will fit family of 4 (2 adults and 2 yound kids - less than 4

carpets were stained

great location. 7kw ev chargers were great. staff very helpful and friendly

extra fees for laundry

laundry service was a bonus and parking was easy and convienient

ripped me off with laundry

we needed to do laundry, and they didn't have a washing station, so we paid them to do our laundry

the laundry is 15 which seems expensive to me

no bar in the hotel.

no wifi in rooms.

wifi did not work in bedrooms

the bar area has very traditional pub feel

as to the restaurant and bar which was well stacked with malts, as to be expected

they have created such a warm cozy atmosphere with a very relaxed drawing room with fireplaces

comfy atmosphere like you are in your living room with the fireplace on

great little bar, fireplace

the real fires lit in the bar and lounge areas added to

stayed at bunchrew house 17 years ago during our honeymoon, and were thrilled to return with our kids

faultless dinner and a great, hearty breakfast

for example, we informed reception of a fifth guest for dinner and when my wife and i went to the bar (not the

do with a couple of normal height tables in the bar area for people like us who had a dog and wanted to have

susannah the owner chatted with us amongst breakfast & truly made us feel such a valued guest

were all so appreciated the grounds were an added bonus - this is such a special place for kids and dogs as well