the pool and wet areas are not in good condition

the pool is heated with solar panels and is so well isolated from the wind

we stayed at a villa next to the mini golf, beautiful bathroom, kitchen with microwave, sink, small fridge

wasn t clean when we arrived (8pm) and booking didn t specify that there is no restaurant or pool service

breakfast next to the courtyard was perfect

cold pool. but kids still enjoyed

kitchen space from the family

when i arrived no one oriented me to the place, how to catch the bus to town, use of the kitchen, no place to

the breakfast was good and the ground are absolutely serene and stunning

oscar did so many fun things for our kids and the manager on duty (i m so sorry i forgot her name

breakfast was good, fresh fruit and juice and eggs made to order

the dining room and breakfast room are lovely

breakfast is good, some rooms have fireplaces

the laundry service, though we didn't use it, sounds great for those who have been traveling

couldn't get the wifi to work, unfortunately

central park of cotacachi, really nice queensize bed and really clean rooms, hot water and good wifi and the

rosa, the breakfast cook, was exceptionally warm, engaging, and helpful--she even took me to the laundry lady

the included breakfast was delicious and of quality, especially the typical local fruits that i didn't know

breakfast was wonderful

breakfast was great

ground floor (has lobby, sitting room, resturant, and garden/parking lot access), 1st and 2nd floor are bedrooms

had issues with the wifi that wasn t solved

we will miss the bird show at breakfast

the breakfast is very good and filling

great hosts -- lots of good conversations. great food -- both breakfast and dinner. good wifi

the staff was amazing !! very profesional breakfast was my favorite

i like the swimming pool, and the bedroom. also i think is very especial al the garden.

comfortable, there were fresh cut roses everywhere, the food in the restaurant was excellent, the spa treatment

is a spacious property with wide stone pathways leading to habitaciones and the pool, breakfast cottage, tennis

getting up and out for breakfast meant walking along a flower lined pathway to a garden house filled with

all modern amenities for your enjoyment (excellent hot water showers, electric heat, and good wifi)

i was able to do my laundry

experience of the community s festivities - tastefully decorated space - complementary laundry

there is also a blender in the kitchen for making smoothies

apartment was beautifully clean, lovely beds and a well equipped kitchen

the beds are great, the sofas in front of the fireplace are lovely, the kitchen is well equipped and you have

i loved the swimming pool and jacuzzi

offerings for the breakfast buffet were quite limited

the breakfast was also good quality

breakfast and dinner was bad and wifi too, definetely not a place for a business trip.

the amenities offered a lot of fun (sauna, turco, pool, games, etc)

to non-existant wifi, so if you need this, don't stay here

good breakfast with local specialities

good breakfast in the morning

buffet breakfast

i usually have troubles in other hotels but the wifi here was very fast

breakfast was good and location was convenient

the pool didn't look clean.

my room had a bad smell caused by the plumbing. breakfast was not great.

the breakfast was good and love the fact they can prepare different types of eggs

the pillow was too large for me. cold water in the sink. the breakfast was simple but ok.

to the reception (1st floor), to our room (2nd floor), and to the dinning room (4th floor), the breakfast was

rooms are noisy, we could hear kitchen work.

the breakfast is amazing

cold in the room and breakfast

the chef prepared delicious breakfast every morning

rooms in the hotel have windows facing the parking lot, which may not be comfortable

laundry service was very good

if they offered a breakfast, everything would have been perfect/

it's under construction. no breakfast.

there was not breakfast

most are for breakfast and lunch

also the breakfast excellent

the breakfast was good and the

hotel has beautiful tres and fish pond the garden and the pool great

is a very pretty place, with a nice garden and a big pool

privacy. gardens. breakfast.

liked that this property was easy to find, secure parking was easy to navigate to, friendly helpful staff on

and peaceful place to have a drink and read, and provides the setting for the included excellent breakfast in

we enjoyed the delicious and fresh breakfast

location, quietness, beds, shampoo not tested on animals, plants, parking, and staff.

wifi did not reach the room properly

breakfast was awesome

we made friends with her:) she turns on jacuzzi, steam bath and pool if you want

room service every day

excellent breakfast with big bowl of fruit, different every day, eggs, ham, cheese etc

the price was a right, nice breakfast, fruit, eggs, delicious juice, toast with cheese and ham, with coffee

dinner experience was great, after that a home local drink sitting in front of the fireplace

good parking

furnishings, the bath, the breakfast, the staff, the location, the fact you park inside - all

quiet location but close to poncho market and restaurants. lovely staff and good breakfast.

the staff, the breakfast, the decor , the location all amazing! such a cute hotel.

the design, details, atmosphere, breakfast, service

the common area had a nice fireplace with a fire every night

quick and excellent laundry service

parking was secure and easily accessible

the food -breakfast, lunch or dinner, served on demand at the time you want- is prepared from scratch and

and the staff are great and so is the breakfast and the restaurant and it's only four blocks walk from poncho

lovely hosts and food is excellent in restaurant and at breakfast

breakfast was good and they prepared a surprise for my mom and father in law who were celebrating

safe parking and nice breakfast

the breakfast was delicious, and i really appreciated staff making coffee for me at 7:00, as i get up

great breakfast and location, 3 blocks from plaza de ponchos

parking is far from the hotel

they serve a wonderful breakfast, provide laundry service if required and they also arranged tours for us

we did a hike on a rainy day and the hotel took care of our laundry including our running shoes at a very

secure parking for my motorbike

secure off street parking

without them, my kids would have been very upset

shower had water squirting all over the floor with no way to clean up (not enough towels and no room service,

the breakfast is a good start to the day

very nice staff and decent but simple breakfast.

location for the market, breakfast was wonderful

great location, the best breakfast.

the wifi was excellent but the ancient tv in the room let it

we also did our laundry there and it was very efficient

the arranged to have my laundry done, a driver for an outing, and anything that we requested, they provided

unfortunately it was located right above the ventilation shaft of the kitchen, so we had all

electricity in the daytime (until 6pm)- so bring a torch for the bathroom, and also means no wifi

baths with good-sized shower stalls, limited electric outlets, and overhead lightbulb, good wifi, and no tvs or

the tried to charge me $15 to use a disposable laundry bag.

restaurant has amazing and generous multi-course breakfast made to order

there was a rooftop bar with a view

well preserved old building. well designed. comfortable and great breakfast.

prices for drinks at the bar are high for san francisco and ny

the fire in the fireplaces and hot water bottles in the beds were my favorite

right behind the great breakfast and delicious coffee

loved the fireplace in the room and the hot water bottles they put in your bed at night

each night they light the fireplace in your room and bring a hot water bottle to make the bed nice and warm

lovely breakfast, exceptional staff

there was a generous breakfast and tasty 3 course dinner of tipico food

tiles in pool and room shower floor (no grab rail) no room tea/coffee facility, although advertised on

staff attention excellent food quality - breakfast & lunch (vg 3 course lunch + a la carte) pleasant open spaces

quiet, in the beautiful countryside, fires every night, super warm swimming pool, a turkish bath

the heated pool was a treat in the evenings and gerado gave us a fantastic guided walk

paper thin walls. put all the kids together and separate from the adults only groups.

our kids didn t want to leave and enjoyed the amenities from archery to the swing zip line

we sat at the bar and waited close to 10 minutes for someone to ask us if we wanted a drink since there were

the parking process is a bit uncomfortable, the ticket system should be avoided for the guests

the rooms were clean and we had a fireplace in the room the bathroom (shower, showerhead, bathroom faucets) need

views, cabins fireplace

the view from the couches in our room and the main area. the free breakfast was good.

the woman told us they would light a fire in the fireplace at 7pm

lovely rustic place, good service, good view, friendly pets, good breakfast included.

room was super cold when we arrived, and it continued being cold despite the logs in the fireplace and an electric

llo a la plancha) was nothing special and no option of boxed take-away breakfast for early

it is a spectacular art gallery, restaurant, spa and resort tucked away inside private grounds

wonderful bar and dining spaces, again full of ar pieces to contemplate

the breakfast was outstanding and plentiful to help us start the day

a fire in our bedroom fireplace and cozy hot water bottles in our bed each chilly night made the end of each

a perfectly rustic place with wifi and movies to watch

breakfast was good and abundant

especially the pancakes at breakfast

nice breakfast

views, the walks, the indoor pool and jacuzzi, amazing dining with spectacular view on lake and volcano, the

breakfast was great, location was very picturesque but difficult to get to!!

breakfast was great.

wifi access was spotty in some places, but staff were working on that