absence of gym slippery floor on pool

if we had time we would have used the spa and pool facilities

we had beautiful breakfast in the mornings, and couple of dinners in their restaurant

comfortable and beautiful views and close to whole of the winery ud83dude4fud83cudffb the breakfast was

the spa area was wonderful too and offered massages, jacuzzi, steam & sauna facilities

the room was spotless and comfortable, and the kids had a great time in the indoor pool

lots of super loud kids in small restaurant

no request was too great, from ordering room service, to getting activity recommendations, to arranging wine

location is stunning. indor and outdoor pool. good breakfast. staff is very friendly. loved it.

wish we could have stayed an extra day to relax by the pool

very clean, good breakfast

isn't an elevator at the parking/street level to help get baggage to room level

negative that became a positive: no bar but staff happily gave us glasses and an ice bucket for the wine we

loved the breakfast.

view over the douro, free small bottle of port wine in the room, good breakfast, fast wifi, ample parking opposite

safe parking

the owner have us jos own parking place and drove his car away

ample parking on site

wifi could have been better. but was almost good to be disconnected.

they prepared an exceptional breakfast (coffee the best)

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

the bar was good enough and someone was always willing to help

good breakfast but if your a vegetarian literally no other option except mushroom risotto

breakfast bar was rather good selection and looked good

the rooms, location, breakfast and staff are the best

breakfast was generous and tasty

outside pool and environment

the parking was excellent

beautiful pool outside and very warm pool inside, as well as a sauna

divide poolarea with and without kids

, big, clean rooms, pool with view, good breakfast, right by boat pier

pool was lovely but a bit cold

spa was perfect and included in the stay with the jacuzzi having a great view in front of the

pool area is a hidden gem; very good and informative wine tour with wine tasting included;

from the architecture to the decor of all the spaces, especially the common areas - swimming pool and bar ;

spa services included: turkish bath, sauna, hot tub, outdoor pool

the staff, the accommodation, spa and food,

loved home stay feel, great facilities(used all the spa choices)' very friendly and helpful staff, home style

the pool was a little cold, but that was probably more to do with the time of year we went

the breakfast was also very delicious with everything you need

there is a good pool

breakfast and dinner were delicious

understand there is wifi but couldn t get the signal from our room

3 huge ornate living rooms with family photos (weird), one should be turned into restaurant and bar wth view

she and her friendly staff made us feel at home immediately, from breakfast to dinner, in the sumptuous dining

would love if the property could have had as outdoor pool

the location, the breakfast and the staff was what i liked the most about this hotel

bar is very cozy

good breakfast

the bed for the kids was very

our hosts and staff made the stay exceptional - we always felt taken care of, had really good breakfast and

breakfast was sumptuous with home made produce

management that really doesn't care is the root cause of: poor sign posting, nonexistent parking, a bathroom

lovely helpful staff with great breakfast

our kids had a wonderful

as if we were forced to send our clothes to their laundry service

irons, only laundry service offered

no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

excellent breakfast, 24/7 pool, modern decor, friendly staff

the pool is to die for with an amazing view

one was manning the bar who seemed to dissappear when you were waiting to be served at the bar

balcony outside the restaurant , easy secure parking and great facilities like a gym and swimming pool and the

easy, free parking, location, views!

you can enjoy great views of the douro valley from the reception, the balcony of the bar and the breakfast room

swimming pool looked amazing

the garage parking below was a real boon

fantastic selection for breakfast

wifi in the room was reliable

one of the biggest advantages was the secure underground parking, which gave us complete peace of mind and made

the bed was really comfortable and the breakfast plentiful and well presented

our large bag of laundry was washed and ironed in less than 3 hours

this is a simple, no frills hotel but had free parking, breakfast, wifi, air conditioning, was easy to find,

wifi only working at the lobby.

room and bathroom was big, there were vending machines with some snacks and water with a kids play area on 1st

missed eggs for breakfast:) a little bit noise from the street when sleeping at night

details in the bathroom, essentially the lack of a safety bar in the shower

very good breakfast! very large rooms!

almost everything, including breakfast it would be a very good place to spend some days

breakfast is only until 10h , a bit early , but very good

it was a nice spacious room with balcony, and plenty of parking in front of the hotel for our motorcycles

i loved the variety at the buffet breakfast, and the staff were friendly and helpful

gorgeous grounds, pool area and ambience on the whole site

the water circuit in the spa was relaxing

spa is a little small and basic

accomodation was great, the tour of the winery was excellent but what stood out the most was the spa treatment

the pool was also great

various hours for dining services (pool, bar, restaurant, room service) should be posted at each location

would absolutely return in the summer to enjoy the terraces and the pool and can recommend to anyone visiting

the swimming pool as a wonderfull view of the vineyard and the douro river

poor wifi

hotel was excellent, breakfast was excellent, the guy at reception was a little scary at first, because he has

the breakfast was basic but plentiful

breakfast was well served and good

poor wifi, we couldn't really use it

wifi was a bit off and on.

fireplaces could be lit, in this cold weather

breakfast , not included on my reservation, was very good with good variety and a cook for all

6pm one evening that the pool bar had closed, when several people incl

was great, especially the terrace in the room with the garden view, as well as spa facilities and

i'd recommend a wider range of room service menu

helpful staff. nice location near river. pool. generous tasty breakfast.

the pool was closed mid october while still 24 degrees

the room is not so bright and wifi is slow sometime.

nice hotel, friendly helpful staff, parking, ac .

very nice helpful staff. fantastic swimming pool and great breakfast.

laundry for 15 items

wifi was only functional in the lobby.

property was modern, well equipped, with bar and restaurant

plenty of parking

it surprised us how the breakfast has been served

loved the pool area with chairs and umbrellas, wonderful view, and bar service of a portotonic (first time

staff who helped us book vineyard tour/tastings parking was easy

weak wifi in room and no wifi when it rained one day.

parking was a little awkward especially if there are a lot of cars.

for the price paid, the hotel should have spa facilities included.

some tea bags please especially if you don t have morning coffee/tea available in the snack bar area

the private on site parking a plus

there's a little wooden building in the car park that operates as a well-stocked bar in the evening, and offers

parking lots designated to the guests with cars/campers by carla, who is an amazing hostess

very cozy with private parking also for campers

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

staff offered to do laundry without showing us the price list first - it ended up being somewhat expensive -

nice pool for cooling down in hot days

think we didn't take full advantage of the bar service, we only realised on the last day that it was available

the bar area under the dining room

we liked it very much, kids loved the pool and the tennis court. very friendly staff!

location with a amazing view great pool

they offer a beautiful breakfast (what a nice touch) and the coffee is excellent

the beautiful view on the douro valley, the infinity pool, the exceptional kindness of the hosts

breakfast for very extensive for a b&b with just 4 rooms

the pool is perfect and the hot tub was perfect for when it became a little crisp at night

peaceful location,quiet rural area,friendly and helpful staff,homemade breakfast,copius and tasty

breakfast was delicious and plentiful

have a pool, but even on a 38c day, the water was freezing cold, so i can t imagine it ever being

the authentic historical feel and the outstanding breakfast will remain in our memories always

stunning property, fabulous staff, lovely pool, great food

spa center was amazing, the internal pool, hydromassage was delightfull, staff was very kind and

very complete breakfast, comfortable beds and amazing spa & pools

spa was lovely and peaceful too

the gym is not well equiped

of amenities, lack of drinking water and towels at the gym, limited lunch menu, quality of the lunch salad (and

the pool is dirty, the breakfast is just bread

the houses and pool. comfortable bathroom, sleepingroom and kitchenette

the pool is great, the land is big, the location is very peaceful and relaxing

the wifi flicked in an out for the first day but then did settle down

extra bed was to short and not comfortable for older det kids

extra bed was to short and not comfortable for older det kids

cozy rooms, very kind staff and wonderful breakfast

breakfast and rooftop bar

the pool, reception, room, breakfast, parking +++

superb breakfast, pool and views, outside seating options, rui, the main man on duty was great, parking secure

good breakfast, great views, beautiful pool, comfortable and clean rooms.

the pool was lovely. staff were attentive and kind. beautiful views. breakfast good.

the wifi is only available in the bar area downstairs, which is somewhat inconvenient

the wifi is fast

having black tea at breakfast (not just green and chamomille)

lovely garden location with a pool and terrace. the view is beautiful. the night was peaceful.

the view from the terrasse and our room was spectacular and having access to the pool was great

super breakfast, very friendly staff. great view over the valley

plenty of parking space

wifi doesn t work almost entirely, specially in the rooms where it doesn t work at all

there is a lack of staff, eg when on pool there is no bar - you need to go search for person from reception to

there was no phone in the room, there was no minibar in the room, there was no bar full stop (despite it being

wifi worked well in public areas, but as explained, was weak in our room

erratic wifi and not extra strong air-condition (in some rooms), breakfast offer could be else more rich

lovely pool for a refreshing dip

parking was good and room was air conditioned

nice big rooms, quiet location, pet friendly..

wonderful romatic building with veiws from the outside restaurant and pool

wifi didn't work properly, i

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

drinks in the bar, not expensive and a restaurant, however not open sunday and monday night but you can get

location of the hotel, parking included, breakfast was good but most of all the nicest staff who were so helpful

location, food, staff, room, secure free parking, facilities and excellent value

maybe it was the time of the year we stayed however the bar was often unstaffed.

we chose the have alfresco breakfast on the shady patio, which was great

private parking was not available due to gate problems

was very flexible to accommodate our requests and even extended the normal pool hours for the kids to enjoy some

breakfast was delicious and having it in the garden, made our stay memorable with fresh baked bread

wanted to visit the mateus solar and this property was nearby with parking and with restaurants within walking

great fireplace and lots of wood to make it work

the cottage did not have wifi but we had lots of data so it was not an issue.

the rooms were very nice, cosy and clean, friendly dogs around the property were gr8 fun for our kids

bedroom has a huge en-suite bathroom (2 bedrooms are on a lower floor) and there is a big lounge/kitchen area

season harvest grapes activities, hiking) cutting grapes and stomping them was a favorite for the kids

spa is relaxing for low cost

accommodation and rooms, this place is stunning, very quiet rooms, is a great setting, lovely pool and very nice

beautiful hotel, nice pool, good breakfast

excellent room, bed, perfectly clean sheets an towels, changed every day, very rich breakfast

dining on site was nice sparkling outdoor pool with nice loungers

really went out of the way to assist us with directions, restaurant suggestions, touring ideas, laundry and

pretty place with friendly staff and a lovely pool

friendly staff, great food, nice outdoor pool in the premises

attentive staff to comfirtable bed to delicious food to beautiful garden with the crystal-clear pool

value buffet dinner and breakfast, lovely and large traditional room with great bathroom, private parking

is very convenient, as is the parking (not always the case with pousadas)

both the breakfast and dinner were delicious

breakfast had very good variety, and varied flavors

bit removed from the hustle and bustle of city nightlife, it's the perfect place to relax by the pool, enjoy a

there had been more sun umbrellas by the pool, we would have used it

a bit old style. swimming pool not very clean

location, the view, the parking, the room and balcony size, the service there at reception, breakfast and check

the hotel was within walking distance to the town center, and the breakfast buffet was really good, featuring

good location. excellent breakfast. very friendly staff.

pool was great for the kids

we ate at the main restaurant, at the bar and room service

friendly staff, parking, clean, structure

all started with the outstanding location of the douro palace hotel & spa, it's a 10 min (if that much) taxi

the outdoor pool area is nice and has a really good view over the river

we ate at the main restaurant, at the bar and room service

indoor pool and jacuzzi very very good

really liked the breakfast and spa, they were really nice

limited parking at the hotel however there was plenty of space in the quiet roads alongside

excellent breakfast. great location.

limited parking at the hotel however there was plenty of space in the quiet roads alongside

the kitchen has a small fridge that serves the purpose and has all the equipment to cook a good meal

friendly staff, amazing surroundings, nice dogs, good breakfast, fun hike on the property.

breakfast was very good

the pool and the breakfast

pool is amazing

spa was great, but the music was loud

definitely, i will try to come back to try the the spa and the swimming pool

secure parking in the basement garage, friendly and efficient reception; excellent food (we had breakfast,

the restaurant and the bar were clearly understaffed and they should see to it.

view, really special place indeed, really nice pools for both kids & adults, water is warm

offering me meals from both the full and bar menu when i just wanted a lighter meal in the evening

comfortable beds, clean, roomy and good looking bathrooms with hairdryers, wifi that works really well

but the main reason why we always come back is their big swimming pool with the full pack of jacuzzi, hydro

were very disappointed after booking this place to enjoy a swimming pool and spa and discovering it wasn t

the sandwitches at the bar were soo good

my tv wasn t working but got changed the day and breakfast was late on the room service

lovely breakfast and customer service excellent. my room was spotless.

breakfast excellent as always

breakfast super. 10 minuten walking to the bridge , historical centre.

the breakfast met all of our needs. thank you!

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

breakfast came with light rather than noise

breakfast

the bar food was overpriced.

we mainly chose the hotel for the spa (tempo), but it did not meet expectations: the jacuzzi beds were not

rooms were beautiful, the swimming pool was perfect for the hot days, the location and the views from the room

great breakfast

while the hotel cafe and bar are open late it does not have kitchen staff 24/7 but this applies to the rest of

our room was fantastic - contemporary, with huge windows leading to a balcony adjacent the pool and gardens

staff very friendly and helpful we got lucky and got a parking spot on the street directly across from the

breakfast was delicious and there was a great variety of choices

we had a lovely few days, using the beautiful pool, gym and exploring the local area

pool and spa and gym a wonderful addition to the hotel,

so much quality, it is unfortunate that they don't bet on the quality of the food from the snack bar (supermarket

the turkish bath didn't seem to be working and the temperature im the gym was a bit high, but the jacuzzi was

bedrooms are tired, and the bar & dining room are behind a stone wall with no view of the lovely terrace or

staff was not kind and looked like they were doing you a favour 2) pool has no bar service

shane the gym and pool were closed

in date with a welcome inbox message), sometimes was not easy to communicate in english with the bar staff

the swimming pool wasn't working and the restaurant didn't impress