a pool

the room is spacious and super clean, very friendly staff and good breakfast

free parking if you re travelling by car with loads of room underground

parking in garage under hotel is again really helpful will use them

breakfast excellent with freshly squeezed juice (not the carton type), pod coffee and

no laundry bag is supplied either

the kids enjoyed the medieval style and the restaurant was great quality price

kids love it and we like it

it's close to the airport, plus the hotel's restaurant is very good (we tried everything from kids menu to tapas

the kids enjoyed the medieval style and the restaurant was great quality price

self laundry with detergent included, perfect if you travel light

brunch so you don't have to rush down in a morning hotel facilities such as the gym, bar and laundry

the laundry service was very convenient

there was also the possibility to go at the little gym downstairs, pool and even laundry possibility was just

very close to train subway and it had a laundry facitilty on site

stay good location friendly staff room not over big no toiletries in bathroom but heating and wifi

4 min walk to the train station, hotel good for a 2*, excellent wifi & good size room / bathroom

location lovely staff very clean lovely stay thanku free wifi lovely terrace nice and quiet even though it was

with a wifi connection consistently over 20mb for the downloads and at or over 30 mb for the uploads i was

the pool was just right-not too big, nor too small, plenty of beds and chairs, waiter service (try the

the room was very clean and the facilities were on point, the pool area was cute and the gym is small but had

property was lovely and clean ,small boutique hotel which suited us even more,it had a small gym for us to use

have preferred it to have been an adults only hotel (which we believed it was) as there were kids jumping in

the wifi was free and excellent strength even in the room

nice pool, short walk to the beach where there is also a shop and a few chiringuitos (beach cafes)

there commenced a kids dance competition from which there was no escape

hotel swimming pools, 1

pool area, just perfect place to enjoy a few hours outside in the sun, with some drinks from the bar (sangria)

everything staff second to none especially bar food and guido

a big breakfast eater myself, had fruit most mornings but my husband helped himself to a varied breakfast

the gym was very small. when stsying for a few days not much of a variety at breakfast.

breakfast and dinner was good, i like the hotel location, enjoyed sauna

and golf and stag parties

very large room with a small kitchen area

bed was very comfortable also had mini bar drinks was reasionable the hosts christine and roger were excellent

so welcoming excellent mini bar prices very complete room with beautiful size terrace

the air conditioning could work better at the top floor room. wifi connection was weak.

convenient amenities such as coffee / mini bar in the room

didn't like having to get up before 8 am to ensure my family had a place by the pool

to have everything under 1 roof like gym, swimming pool and restaurant

excellent staff, food, location, price, spotless clean hotel, entertaining, ie music, games area, gym, etc

this will also help if you are with kids

amazing place for kids and couldn’t do enough for the kids

climbed the roads behind to get to business downtown center and small but good laundry mat

excellent for families: great location, multiple heated pools, kids activities every day, tasty food and

m), near to all the restaurants, it s a really big hotel, with a lot of swimming pools, bar and shows at night

loved it all our two kids didn't want to go to bed they wanted to stay up

location friendly atmosphere my kids enjoyed and we will definitely comeback

breakfast was very limited and the view from the balcony was a brick wall and the laundry

room was very modern and looked over the pool

the hotel even offered room service very comfortable

i think of we would of had the kids with us it would have been a different issue

good amount of cable tv offerings and the wifi worked well

at the ground floor can been annoying as you can hear noises from kitchen, laundry room and hall

apart from one staff who was very rude to the kids, everyone else was super friendly and nice

need additional staff in the bar food service area

good drinks in the pool bar

had free wifi

reply at reception, 10pm went downstairs to be told by the manager (she said) that towels in the laundry room

were very uncomfortable,wifi didn t work in the room,only one charging point worked in the

about this hotel was class, the staff were amazing also, breakfast buffet was top quality and its definitely

nice room, very good breakfast, gym, swimming pools

the location is excellent, right beside the beach looking into the mediterrean sea from the pool bar

breakfast is amazing, i had a delicious omlette every morning

spa is extra 20 euros each person. wifi for iphones complicated

the breakfast is served in the restaurant and has cereal, fruit and some hot food it was enough for us

we asked for a late check out which was really good as we had a 2 year old

everything else!! really helpful staff and lovely breakfast.

convenient location right next to a petrol station with a coin laundry.

transport into town is easy as the bus stop is across the road, and there is a self service laundry at the

the hotel provides laundry service but at a cost of course

breakfast was from 8am which was too late for us for our flight at 10

great communication with the reception, tasty breakfast, the pool next to the hotel, private and secured outdoor

lovely gem of a hotel for a few years now, the staff are friendly, rooms lovely and clean and the pool is great

wifi worked without any problem

nice to have the pool and drinks from the bar too

the bar area is rather unwelcoming as the furniture is all pushed back against the walls making it look

big room, clean, liked the salt water pool.

room was located next to the laundry room, so it was very noisy in the morning, but it's just bad luck and has

no laundry service

close to the airport, breakfast included, great staff

wifi connection failed

parking spaces available, though we did arrive very late and there other parking opposite on the

breakfast was served in a nearby bar and was good

poor wifi.

very bad wifi

beach just over the walkway and numerous bar and restaurants

size room bathroom and little kitchen fridge coffee and water provided

the breakfast spread is considerable but the same can t be said for the room service menu

plenty of parking

of the rooms have a small patio with access to lawned areas overlooking the pool or the sea

pool or playground for kids

kitchen closed and no room service

very uncomfortable room for 4 that really only sleeps 2 laundry service a little slow and dated, no use of a

more for an older generation not really much for kids at night time in the

loved the location, the breakfast, the room, the staff, the vibes, but most of all the amazing hospitality

wifi doesn t reach the pool :(

wifi in room, include air conditioner, and coffee maker in room

told me it s not available at the hotel, they re trying to make money by sending it to the laundry, the gym

an iron at reception would be good addition as the morning laundry service isn t always ideal

the noise, we were right beside laundry room on the fifth floor 501

expectional snack bar/van and the bar was fantastic and very cheap

improve wifi hardly worked, kept disconnecting on ipad and phone couldn t use improve coffee not the

was horrible, lifts are slow and old, ac is weak, laundry service was rubbish

perfect for family s with children splash pool for them! very clean

is very good for adults & kids, hotel is in a great location (up a steep hill doh), and the pool area for kids

the entertainment for kids was on everyday

excellent wifi. great area for playing cards! breakfast was great

down side was my room was directly opposite the laundry room so was quite noisy in the

only down side was my room was directly opposite the laundry room so was quite noisy in the mornings

pool area was lovely and perfect size for a family with kids

it would be nice if free wifi was available in the rooms and not just in the reception area

gym facilities

only stay for bed and breakfast cannot fault the breakfast choices

breakfast was lovely

could do with all inclusive options, would definitely come back with kids than.

of places to hang out either the reception areas, lounge, roof pool area, general pool area, pool bar, and other

room service location

laundry service for eur 7 means that they show you the washing machine (and help to set it up if

laundry facilities

room 18 was opposite the laundry room and people did there washing at 2am yes its true

the service: the ease of communication when using the hotel s different services (room service, laundry service

to the weather / time of year it was a bit cold to use the pool and outdoor bar / restaurant area but they were

gym facilities could be improved but only thing that needed work imo.

nice pool areas lovely gym nice comfy areas to sit nice in and out

pool is small and sun beds were taken quickly but the room was perfect

check in, clean fresh communal areas, very modern with a lovely spa aroma

the toilets around the pool could do with more regular cleaning visits during the day.

the gym equipment needs updating, its not great in there

excellent wifi everywhere

the hotel is wonderful and a great place to relax. the breakfast and staff are beyond great

the game room, well-equipped gym, and beautiful pool added a lot to the overall experience

to the room and the room itself, the menu for the meal and the meal itself at dinner and breakfast, the ambience

restaurant - no room service available, i have never seen that at a 4 star hotel before - no laundry service

the hotel offers very efficient laundry services

pool was really great with an incredible view of the water

from the first message i sent them to checking out, location great, breakfast was amazing, strong wifi, sky bar

was perfect, staff on the reception very kind and helpful, delicious food and evening suprise for kids after

perpect place for couples with no kids

i would also like to commend the wifi

very nice breakfast. excellent location. quiet room. friendly staff. good wifi.

location spa staff

the spa and pool facilities were brilliant

at several five star hotels in the past and i believe that this one has definitely raised the bar for the others

choice of food limited especially on room service menu, also most of the dishes provided have to contain ham

i guess my one criticism would be that we would have preferred some music by the pool

can t find anything to complain about. if picky bar prices were a little high.

only thing which did not meet expectations was gym

drinks at the bar are good too

the breakfast, well i can't say enough, it catered for all needs

the staff were very friendly, especially paco on the pool bar, he was super friendly and good fun

we had dinner and breakfast

the pool areas were fab, especially the roof top area, it was exceptional

sun beds in the pool area were dirty (at least in february), kids slide too

balcony view, clean comfortably room , excellent restaurant / bar area and pool area

the room i had pool view with kettle & fridge made a huge difference from my usual room facing road with no

breakfast and lunch/dinner are open buffet with good optionality

wifi very bad

location , brilliant food , friendly bar staff, generous alcohol portions , clean and comfy rooms with added

breakfast was very good and there is also a snack bar by the pool with things like nuggets, fries and various

pool & water park could have been a little warmer

food was great, great location, great pool and facilities. staff provided top notch service!

water park facilities for children were excellent

we got a ground floor room in the service area, behind the reception,with laundry and other activities happening

the room is big, close to the airport, free parking, next to patrol station and a mini market.

friendly, helpful reception staff. free wifi.

clean, next to the airport, free parking

was no wifi, i only had one towel

ich we use to tap dry clean bodies) to be washed daily, maybe reducing the massive amounts of laundry, detergent

laundry is expensive 7

spa was also not well signed and took some finding on the car park level next to the laundry

laundry coins for 4 euro think that too expencive

it is very close to the beach (walking distance) coin operated laundry mat and in-house parking (21 euro per

decent balcony with a clothes-hanger (if you need a laundry)

longer stays i would appreciate a laundry machine

no bar in hotel

wifi was solid

clean facilities, sea view rooms, and heated swimming pool

was dirty, the sheets looked like they had not been changed at all, we booked a room for 2 adults and a teenage

when i booked, i said we are two adults with three years old baby

we where travling two adults and one kid and the host realize that our room

charge 30 for night for a small pet. breakfast is very limited.

breakfast was very basic

great value for money, excellent breakfast.

very nice hotel with modern interior. awesome breakfast and very helpful staff.

high quality standard, very kind staff, tasty breakfast, polecanko

fresh laundry every day

for example, they couldn t tell us the exact price for the laundry service, the price of local transport

the only negative thing was the wifi didn't seem to be working properly

we were mostly sightseeing but our kids enjoyed a lot our short visit at the kids club

beds not made every day reception staff not very friendly spa pool nit working

there are swimming pools, outdoor jacuzzi and an indoor spa (jacuzzi, sauna)

like a boat with music and entertainment gor kids

you face to pay to use the indoor pool and gym

wifi as usual could be better in the room.

wifi was intermittent and lost for 1 day, gym open from 10am would prefer early opening times.

poor wifi signal, computer would not contect

most staff are bilingual the rooms were beautiful and comfy wifi available throughout i felt safe and secure

this didn’t affect us but wasn’t ideal with my small kids when we exited the hotel for an early flight

also as we were getting an early night in the room with the kids we tried to get real glasses to have our drinks

the pool & pool bar was very pleasant

laundry service brilliant and very reasonable

no iron in any of hotel they do offer laundry but not allowed an iron

not it can be provided unless you pay for laundry services (pretty expensive

noise everywhere, no room service, bar close at 0900 pm, room cleaning staff was not good.

the hotel need restoration and renovation , cars , room service to be perfect.

it has nice kids swimming pool with slides

excellent hotel and a great location to play at torrequebrada golf club.

so we stayed up at the top pool where music was lively and the entertainment team hosted aqua gym, etc

- very good breakfast with large selection - pools, tennis courts and various activities for kids/adults

) evening disco for kids

our bed-laundry was never refreshed this time during our 5 nights stay

breakfast was exceptional

there is no place for kids for playing

only down side was to have to pay to access the fitness center or the small spa at the back

whilst the bar is good, maybe the style is a little bit old fashioned.

also was not allowed pancakes and waffles for our kids (not sure why)

the gym is state of the art

first night finishing off with cocktails at the infinity pool bar on the top floor of the hotel, spa time on

onsite restaurant was a bit disappointing, and breakfast at 30 euro/head didn t feel even worth trying

the rooftop bar was amazing with again really helpful staff and terrific views

more we also had been given a day pass to the spa free of charge and breakfast by the infinity pool

location, multiple pools (of which 2 can be accessed by kids), close to the beach (shuttle or 25min walk) with

charges was ontop to use other facilities , i believe when you stay at a hotel all services & pools should be

the town due to the steep incline of hills, we had to take a taxi most of the time with two small kids because

conditioning was not functioning properly, no one answered my calls to the room service nor the reception

the laundry facility could use more washers and dryers--this must be very difficult during the summer

no iron in the room, laundry room to do your ironing in, too much hassle.

in addition i asked for laundryservice

and lunch food was not bad but not great no ironing board or iron in rooms so had to go to laundry sun loungers

were amazing, especially the entertainers for the kids

it's nice to have a shop on site, as well as an arcade, multiple bars, laundry service, bowling alley, and

in the rooms (you can borrow the iron at reception but you have to get the ironing board at the laundry room in

were still plenty of guests around, so it would be great to have at least an all-inclusive snack bar open there

the pool from the spa ( interior ) can be used for kids only in the morning ...

the aquapark is big, and our kids loved it

room most of the games ate ur money, kids mini disco was inside chic bar hardly any space

snack bar was burgers, hot dogs and nuggets so nothing for my veggie toddler other than salad

spacspacious, staff are good

lovely breakfast lovely location

great choice at the buffet breakfast and dinner

hotel we re thoroughly impressed by its facilities, with a great breakfast, pool and rooftop bar that serves

we didn t have the chance to enjoy much the pool on the rooftop but it s very nice

note, they are extremely pet friendly but it comes at an extremely high price: 80 per dog, per night

decor is very modern, the bed was comfortable, the wifi was good and the room was quiet, the staff greeted us

arriving i couldn't connect to the wifi and was told it will be off until next morning

it was convenient and had laundry facilities.

parking, laundry machine

there's a restaurant and coffee and vending machine downstairs and laundry room too

has a professional laundry facility. and lockers for suit cases.

self service laundry with drying for 4 euro

there is an amazing laundry in the carrefour mall (lavanderia los patios), nuria can make your laundry for a

of towel rack and/or extendable laundry line in shower area

laundry service is too expensive selfservice laundry for customers was out of

loved the fact that there was a self service laundry here

i enjoyed relaxing in the pool

breakfast 5 star

breakfast was situated in the lovely setting of the tranquil garden courtyard

lovely clean room. great breakfast and choice fantastic staff who can t do enough for you

breakfast great

bar after 5pm

was no washing machines it the rooms although they had a laundry room on the 3rd floor which required extra

the buildings are new, excellent blackout blinds, big shower, good working kitchen and nice pool

it has a lifeguard at the pool and a nice little cafe on site

the wifi made us leave the parking during one day from 8h00 morning to 16h00 to clean it without any

facilities - the gym, social hub, pool and cafe all good

heated outdoor pool

really beautiful heated pool and loungers

the facilities the rooms, the hotel exterior and interior, the restaurant, the pool and bar area were

t so much enjoy is perhaps the intimate size most notably by the pool, with the sunbeds and bar area all

breakfast was too weak for a place like this, deserves a little more attention

they brought me the only one they had from the laundry, it was massive (see photo)

there could have been more variety of kids food. the bed was very uncomfortable!

wifi was patchy at best and the air conditioning seemed to be set at a minimum of 23 degrees which

reasonable prices for bar snacks and drinks

room, powerful hot shower, kettle in room on request, very quiet, and pet friendly

had pleasant experience - free parking, very good dinner (half board), spacious rooms with 2 large wardrobes

free and easy parking a big bonus

plenty of sun bed and a pool side bar and cafe

the kids will love the giant jar of nutella

friendly staff, variety of buffet breakfast, lunch and dinner

maybe the laundry or something

from: the staff, breakfast provided, the bar staff, the cleanliness, the comfort of the rooms was wonderful

room service, special breakfast, bar, etc

comfortable hotel, excellent breakfast, staff helpful

room service replaced the beer, and when we checked out, the front desk treated us to the

spa prices seemed reasonable

the wifi was very fast and free

parking was a little tricky

swimming pool area is very relaxing with an honesty bar service

lovely secluded pool

hotel is spotlessly clean and all staff members are friendly and helpful (daytime bar staff exceptionally so)

the spa was broken and food especially breakfast and dinner were horrendous.

breakfast was good and a great selection also great to have onsite parking

pool, very good location, excellent beach which is just 200 m away, free parking, sun shine

clearly stated parking was included

pool area lovely.cleaned every morning

loved the indoor pool - but it was expensive to use the rest of the spa facilities

staffed so when the downstairs bar opened the upstairs bar closed this happened at 8pm no snacks

the closeness of the bar, pool, cafe, parking and dining hall

spa was paid and it was timed if you want to use the sauna, jacuzzi

affected by covid but not aware til, arrival ie no fridge, tea making facilities issue with wifi

no wifi

breakfast was minimal and coffee was weak

we were the only people staying and the included and very basic breakfast was served in our room on a trolley

breakfast poor

no self service laundry room

good breakfast

so easy, the train station and supermarket were nearby, our room had a fantastic view over the pool and beach

but if it hadn't and there was no spaces it would have been a major issue with a car full of golf clubs etc

perfect area for kids

hot water pot, cups for room, laundry service very expensive, visit to spa area was super expensive

the hotel reception checked lost and found, and the laundry, but couldn t find it

3- laundry service brought back my blouse with same stain

probably room service had taken these out when checking the mini-bar

whirl pool

very expensive for laundry service, need music around the pool

fridge unlocked - i would much prefer such penny pinching to be included as are room safes and wifi nowadays

menu is incredibly boring - it is more catered for people who are 50 years of age and older no room service

it's an adults only hotel and it's lovely and quiet

all the property is great food bar pool area