really think they need to get a new laundry room

saw large cockroach on the wall, gym closed, laundry inoperable.

swimming pool and customer service

staff, jasayln was very nice at check in, clean room, shuttle got me to the airport on time

wifi was awful being super, super, super weak

cable and wifi not working

flying out of the city and asked if i booked a night upon my return, can i leave my car in the parking lot

smell and dim light and door hard to push or pull due carpet in way car parking

wifi was

bad parking

also they have a great laundry area

staff are helpful. rooms are clean and spacious. breakfast is good.

room was very spacious enough for me and my two kids they loved it

kitchen and dining table

to get downtown and they have a nice pool and activitied for kids

stairs up to laundry room broken and rusted

room was so clean but the elevator smelled bad the restrooms clean the hallways smell bad and laundry a outside

had to do a load of laundry while there and the laundry facilities were kind of run down

asked for an extra plastic laundry bag, they didnt have any

nice laundry experience

breakfast was not very good.

close to airport & shuttle available

the beds were decent, the pool was heated and super nice for the kids

the pool had too much clorox it burned our eyes.

there no enough kitchenette utensils as well as house keeping was not adequate enough

after the phone call he handed me laundry bags and told me i had to bag them

bed was so uncomfortable room service options terrible manager terrible

i loved the cleaniness, staff, and pool

bugs were found in my friend s room, beds were like rocks, no room service, stingy with fresh towels, unpleasant

had a hard time falling asleep and once i did i was awakened at 6:15 sunday morning by noisy kids running around

the hallways were dirty, some dirty laundry in the hotel

the only reason that i even asked was because i had put a load of laundry not realizing the dryer took 60min

we washed our own sheets in the hotel laundry room

the laundry services we great too

convenient to airport and airport shuttle

location and pool

only problem i experienced was the pool sign says that it's open from 6a-11p, so i took my kids out about 7:3

except the breakfast/ bar area was closed

need to call room service for anything enough pillows bed was comfortable

close to the airport. nice pool and gym

i went there to do my laundry, i can tell the walls were still being repainted and the carpet is still old and

needs a lot of touch up wall lights are old and the laundry room in the 8th floor needs to be cleaned too

also, this is the first place i've stayed at where the laundry room didn't take coins so, while not major, it

the original room was noisy due to work being done in laundry area next to it

the laundry room was below standard, and dirty. tub was ancient, the hotel is due for a remodel.

it was so convenient to have a laundry facility available

pool was out of service ud83dude41

pool closed too early

understand it is a pet friendly facility but my room did smell like dog pee

the breakfast

i especially appreciated the laundry facilities as we are on a road trip

nice gym. laundry kitchen

i did like that they had coin laundry on site

really enjoyed the pet-friendly environment of home 2 suites

wifi was not working. kept dropping my devices and became annoying.

went for quarters and said doing laundry

little girl guest peed in the pool, pleased i was about to leave.

and of course indoor pool was perfect for kids to get out some energy regardless of weather

breakfast was good for kids and adults

the only thing i didn't like was their complimentary breakfast

in laundry took forever to dry not just in time but took about $7 to dry off 4 pairs of shorts socks

room was 253 right underneath the laundry room, dryer kept making a knocking noise to early in the morning

large room, great staff, snacks offered every day from 5:30 pm to 7 pm, guest laundry had everything we needed

limited laundry capabilities for a hotel of this size.

also liked the laundry facilities

liked the convenience of the room, i loved all the amenities the laundry room really came in handy to me

enjoyed the laundry area, wish there was one closer to the side we stayed on

spacious and you have all what you need here restaurant, laundry and star bucks down the street

laundry room was easy to use and well maintained

called deck they said it was laundry room and they d stop it immediately which they did

there was laundry facility, which we needed at this point of our journey

the kids loved the indoor pool!

water was cold and the air conditioning was on in the pool area making it too cold for the kids to swim

kids running around the entire hallway yelling and screaming being loud at 7 in the morning

getting out at 415a with two young kids and to the airport for our flight couldn't have worked out better

pool was out of order our entire stay, along with the laundry room

i had to wash laundry & the machines only took quarters

guest laundry was out of service so i had to go to a laundry mat

cheap with the towels either and gave more than enough i was able to wash my own clothes in the laundry room

just the fact they don't have laundry bag in the room. other than that all were great.

i had to wait while they were doing laundry for some

the gym and indoor pool is small but still a good amenity for visitors

quick ride to the hotel, very comfortable, nice, excellent breakfast friendly staff

we were promised a spare bed for my kids we were not given that so my daughter had to sleep on the floor

microwave or fridge available in the room no couch available in the room no milk available for my kids in the

free wifi, laundry and parking...breakfast and kitchen

accommodating staff, complimentary laundry and full kitchens were great for an extended stay; the location

not all machines in the laundry room were working

it had complementary laundry and large variety for breakfast.

free laundry was the best thing about this awful place

us all of our amenities without even asking she told us where the swimming pool was where the laundry was and

washing machines in guest laundry room are not as good as the one in your house

value for money clean al lot of perks, such as laundry, free drinks and shuttle amazing staff

easy access to get to. great parking

wifi speed

location, parking

we were served attentively by the bar staff

starting breakfast earlier or all guest to pick off the incomplete offering as we jumped the shuttle and we're

plus didn't have to pay crazy valet parking rates in the city centre hotels

parking wasn't the greatest, kind of shady looking

as housekeeping was cleaning our hall, they left large garbage bags and piles of dirty laundry on the floor

got to enjoy some lovely live music and drinks at the paseo bar

also if you don t want to go anywhere for the evening the restraint and bar is worth it and i also recommend

we had a good experience in the hotel, nice pool and we loved the bar

ask for a room that has pool view.

hotel with friendly, helpful staff, nice sized rooms, beautiful bar and a library where they serve you a welcome

everywhere: in the library, at the bar (even in the evening)

wonderful staff rooms and bar area outstanding. outside area with fireplace was nice

every person we encountered - from the valet, to the bellman, to the bartender, to the room service - was super

loved the cocktails in the library and sitting by the pool relaxing at sunset.

only negative would be the laundry room was closed because the washer was

no laundry area

no laundry faciliiy. no laundry service nat all. and no breakfast.

the price is too high for the facility. not even guest laundry

no laundry. for that price they should at a minimum offer that.

and the laundry room didnt even work

hotel that already knows common sense that requirements are need badly for a 3 day stay and the laundry room to

from laundry lady and front desk clerk were great

the only thing i like to about this hotel was a laundry lady was very helpful and real nice

they put us in room 116 right next to the laundry room and every morning started laundry at 7am

fest laundry should be card operated rather than quarters, inconvenient

the. pool had a lot of chlorine but the boys really didn t care they swam anyways

felt rushed with the kids one day

not operating shuttle for early morning flights

breakfast, location, clean.

laundry room too small

laundry.

we’re trying to relax in the hot tub there were kids jumping in and out

we went to the bar for a night cap but the restaurant had a drainage/sewer smell and we elected to go back to

the bar was inattentive but the front desk staff redeemed them and took care of my order!

were right by the pool period property offers laundry facilities and a small store

bed skirt torn,black stuff on comforter,the laundry facility don't work

guests late into the night the night- another guest followed me out of the parking lot and threw a metal object

the pool and room was very clean costumer services was very good .

good parking- one of the cleanest motels we have stayed at and the shower

wasn t shampoo, shower door broken, no microwave, laundry door broken, the price is not worth it s

shower was a little dirty and the laundry mat machine ate $3 when i tried to get some detergent ,wich i later

i did not have my phone and my husband and my 2 kids were upstairs

parking was limited, but there's a free garage across the street.

early next day and other guests were quite lound, maybebecause my room was close to the lobby and pool table

nice amenities. laundry on site.

vending machines and laundry facilities on site

it worth $400,no laundry services no breakfast bad customer front desk service had to wait a few hours for pool

pool was green and unusable

wifi worked slow

the parking

people working on cars in the parking lot

the wifi connection didn't work

parking lot

extremely pet friendly

breakfast could b better needs laundry facilities

to the pool at varied hours, complimentary ice especially during the summer heat and on site laundry services

was a hole in our door from the laundry room that was drilled from that side looking straight to our bed

the wi-fi is horrible and they have no laundry rooms.

could use crib service and provide laundry bag

someone stole my laundry detergent lol

he had to call us and apologize because he didn t have access to the laundry/ storage room

didn't expect much but they over delivered and have free laundry for their guests staying there

free laundry services

the gym was on point, and having laundry facilities was a total game-changer for my long trip

outdoor pool was refreshing, and the wifi included allowed me to stay connected

the outdoor swimming pool was a hit with the kids, and the free parking made our road trip stress-free

pool and included parking were a bonus overall, a very pleasant

breakfast was awesome

the non-smoking property ensured a peaceful stay, and the laundry facilities were an enormous bonus

it includes full-service laundry and daily housekeeping

it had free parking, a business center, an outdoor pool, and laundry facilities

in-room microwave and laundry facilities made our stay even more convenient

i didn t like that they sent us to their other property next door to purchase laundry detergent instead of

through the lobby, and i'm not really sure what they were but i hope that it wasn't extra laundry or something

we loved the outdoor pool and the laundry facilities were very handy

shout out to you tasha that works laundry shout out to miss janet at the front desk a special shout out to the

the outdoor pool is perfect for kids, and the laundry facilities make it easy to keep everyone's clothes clean

hotel's swimming pool and included breakfast were excellent, and our room provided all the amenities we required

no laundry service, no free breakfast

no laundry bags

hotel was under renovation so the fitness center and laundry were both closed off.

very slow wifi laundry not available due to ongoing renovation

free use of laundry machines

it has a laundry room to do your laundry and the staff was nice.

the wifi didn't work inside the room

wifi

we wanted to do our laundry the two washers were full of clothes and no one there to put them in the dryer

the laundry area at hotel was filthy and could use a good cleaning with machines and the room in

sheets smelled bad and lastly there was a homeless man asleep in the laundry room and it smelled like

very clean nice breakfast no to many options but was fresh and hot.

really like the amenities i got, it does have pool , their rooms are clean and friendly front

could be used and it was in the bathroom (only 1 place where you can actually charge your phone), wifi was too

room was by the laundry room

had a very loud room next to the laundry room

wheelchair accessible rooms, laundry room was on the outside back of the hotel by the trash

the pool bar was not open

the pool bar was not open

the mini bar was well stocked

room service messed up our orders 2 times

room was small, pool was small, refrigerator was not cold

arrived after a long flight hoping to have a swim but there was a pool party going on with what seemed like 50

room service menu was a little poor in not much choice

kids playing hotel games next to bar

this is pretty petty, but the third floor icemaker was broken and not fixed during our stay

the hotel bar was nice and had a great vibe

it is a pet friendly hotel.

the pool was closed.

it was also 2:30 and they wouldn’t let us do an early check in and it was only 30 minutes

pool was unavailable at the time

pool

the pool was dirty as in lots of trash and bird feathers yuck smh

and other than being approached by people in the parking lot it was a great

my son loved the indoor pool. i loved it was pet friendly.

parking lot was clean

i liked whirlpool, swimming pool,morning breakfast is 1st class!

pool

my son loved the indoor pool. i loved it was pet friendly.

pool was green and disgusting if i would have known i would never have rented there

a lot of space to park 26” truck

they also have free wifi and even wired connections for it you work from home

breakfast was great.

good breakfast

suit size, exceptionally clean, clean guest laundry facility, friendly staff, 24 hr reception, free parking,

breakfast could have been a bit more diverse - only offered jimmy dean breakfast sandwiches with

around plenty of food options, the room was clean and the bed was very comfortable, and the breakfast was

and the pool was not attended to all the kids jumping and diving into the pool

breakfast was laughable

com - and it doesn t have all the facilities mentioned in that site, eg, laundry

room service was right on time when ordered

i tried the wifi the first night it was a lot slower than my cell internet, i did not attempt to use it the

issue: upon delivery of room service, both my husband and i could not eat our food comfortably

wifi signal not accessible in room 37

laundry facilities good

location laundry on site indian restaurant

location was great, nice furnishings, decent breakfast, laundry facilities!

room was good, ice machine and laundry service just two doors

the pool had an open roof design, so you could swim and feel the sun on your skin when the time of day

no soap in laundry room and it didn t require the key or have a change machine

was only 1 dryer working in the guest laundry and so many of us trying to do our laundry with 2 washers and 1

pool needs a lot of cleaning from inside, laundry room should have more machines instead of candy machine, i

laundry room, pool & hot-tub

laundry was an excellent feature for our extended road trip

laundry facilities were paid via an app that didn't work

it was very spacious and equipped with everything you need, including iron, ironing table and a laundry basket

which ran out v quickly i couldn t believe there was a hotel room positioned to a 24 hour laundry room - and

good location. great breakfast. room was comfortable. guest laundry was very convenient.

laundry facilities, it's just weird

was excellent, all the staff were lovely & polite, laundry on 3rd floor, excellent free breakfast, huge

laundry room available

the staff was very helpful and the breakfast was wonderful.

was super friendly breakfast was excellent

limited choice for breakfast.

the laundry room was very clean

we even got to do laundry and there was no wait time

location was great . close to riverwalk . laundry facilities. super clean

we were able to do an early check in. the location was excellent. good breakfast.

great location and updated rooms. i am glad that it has secure parking. pet friendly.

and my kids loved the heated pool and hot tub and 24 hour gym

breakfast was hot and ready and suite fit my family of 4

netflix or extra apps on tv stated that they should be working but they would not connect to the wifi so we

next time my husband and i will try the hotel bar and gym, both looked very relaxing

the room service menu didn’t have a kids section

laundry service was very poor. there was no laundry soap available and in the slot we lost money

refrigerator wasn t working in our room and no chairs to sit on in the laundry room.

kids upstairs running back n forth like a heard of cattle

great breakfast, clean towels often, clean room. nice staff.

they also serve breakfast that is a plus for me

we got breakfast from the cafe in the lobby which had a small selection of breakfast items and coffees

the restaurant and bar were great

the cost you had to front to access the rooftop pool access.

no free breakfast, and the mini bar goodies are a little bit expensive.

our hotel room was on the backside of the hotel, but there are dozens of rooms on the pool/side view of the

thankful for the laundry

aside from the laundry room being closed, the room served it's purpose, but wouldn't stay there again unless

the lobby and laundry room were closed also there was no breakfast because of covid situation but it s july

the pool, breakfast,and laundry being closed

are no laundry facilities as posted and no breakfast available

great location and staff very helpful plus having laundry facilities was great

automatic room service but they did bring us everything we requested for the 2nd day

i don't recall any room service, but in a place like

the wifi was slow (netflix buffered frequently)

wifi speed was eh but whatever

the bed turn down and rose petals in commode was priceless!

00 at breakfast but complimentary in the lobby just a few steps away

pool with bar and service

the pool was the high-light of the trip

pool was nice but would ve been nice to have the bar open as it was 91

would be great to have laundry services

staff were very friendly and went over and above to make our stay pleasant, including using laundry facility at

nice laundry room

wifi didn't work

the staff were great, and so was breakfast

no laundry facilities no fan in my ceiling in the room.

my kids felt like they were in a castle

location, near everything my kids wanted to see/do

front desk was wonderful with helping my kids look for ghosts

all staff - from cleaning through maintenance to the bar - all pleasant, curteous and helpful

they supplied laundry service at a minimal cost parking: paid parking ($15 daily + tax), though i found this

no breakfast. hot coffee and laundry machines for guests not working

no change machine for laundry.

the laundry and beds were not comfortable

towels in room after check-in, requested towels; i was told to go retrieve them from the laundry room myself,

they don't have enough staff to keep clean laundry available for all guest rooms

there was a trash bag full of dirty laundry in the closet, a dirty sock behind the nightstand, legos , trash

no soap available for laundry

was dirty laundry from past guest in the middle of the room the blankets were stained pretty badly and the

the laundry room was not dispensing detergent meaning it was borderline unusable

location was brilliant. laundry facility was great. room was very nice and spacious.

the basement area has a large area for breakfast and also has laundry machines next to the gym

services of laundry machine, tea and coffee, business center, maps and guides were a nice touch

comfortable room, laundry, and walking distance to the alamo and riverwalk

has the worst wifi and i couldn't get a good phone signal

had some clothes for laundry on the first day of my arrival , i gave it to the front desk which after two nights

location, guest laundry available, awesome rooftop terrace with skyline views

the laundry facility was great since we had been on the road 2 weeks

didn t realize i d have to pay to use the laundry machines

i cannot take back my clothing due to late laundry pickup.

laundry room, customer service,

free breakfast every morning, easy parking at houston street garage, easy access to everything, laundry facilities

the location and the laundry room provided

laundry room ate our

loved the location and indoor pool

however the new tech created additional barriers (like needing an app to use the laundry)

there is however a laundry room where you can pay to use the machines

of the laundry requires an app and pay by phone

clean, free laundry room and detergent, gym is new, staff is really nice!

staff were very friendly and the gym and laundry were handy

willie, the concierge was also very good with solving a laundry issue and helping

i did not cause any damage, or check out late, or order room service, or even use their valet service

swimming pool was unsanitary

staying additional night thanks to eduardo he offered me awesome price in the rodriguez suite my kids hubby n

no room service

didn't like that they close the laundry area at 9pm because that is also where the ice machine is located

only thing that was disappointing was the fact that the laundry and ice machine were closed at 5:00pm due to

the laundry facility is outside were everyone has access to them including non guest.

immenities: laundry' swimmng pool, etc.

the laundry facility wasn t the cleanest but decent considering how busy it was

no laundry facilities for extended stays like mine

missing a laundry area for those extended stays.

nice they they are pet friendly

no refrigerator or microwave in the room &. room service very expensive

staff, very clean, nice bar and small restaurant on site

checked in next to laundrys seafood dumpster alley

the vending machines were down so that kind of put a damper on things for the kids

we noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side

riverwalk was why i booked it, and because the kitchen

the room was clean and amenities awesome (fridge, sink, jacuzzi tub, kitchen, washer/dryer etc

room we got was next to the house keeping supplies room / laundry room and the housing workers were loud in the

lower parking prices, and keep guest away from laundry or house keeping rooms, vert noisy...

also, sink was clogged, no microwave in room and no laundry facilities

should have the laundry room in the hotel

ry) bathroom floor upon arrival, filthy community microwave, fridge froze everything solid, wifi too weak for

next to laundry room, had to hear what sounded like a shoe in the drier

pillows were too soft!! bed made noise no laundry bag

wifi was only good for one device unless you paid for upgrade

location is fantastic! room was very comfortable. bar was good.

kids liked the view out to the riverwalk

laundry machines did not work

no vegan options for me. laundry facilities pretty expensive to use.

the first room we got had the guest before us laundry still on the floor the bed wasn't made there was nail

room was outside the laundry room and the dryer was on all night

the laundry facility. located right by the airport.

isn't any washing services so will have to find a laundry mat or dry clean

think we were above the laundry room and it was very noisy

their room service and pool drink and food service definitely needs to be updated.

while the room was excellent and clean, it need an update to the plug sockets for charging and wifi connection

gym was tiny and a florescent light was buzzing and some of the free-weights were missing

bring laundry bags back

laundry machines in the hotel were a big help

also there was nothing in the room in terms of extra blankets, laundry bag, etc

never been to a hotel with no laundry area

dyer in laundry room broke

happy hotel had guest laundry facilities with us

location to the riverwalk, decent size room overlooking the city, check in was very easy, clean laundry facilities

noise during my stay and my room was across from the laundry which added to the noise

my pillows had dirty laundry smell as if they hadn't been

the breakfast was delicious. the laundry room was great.

had to do laundry during our stay, and the room and machines were kept clean

no change to use the laundry room had to go to the hotel right next

excellent location, comfortable room, nice staff, laundry facilities available

breakfast was not included

right next to gym and very loud.

our room never got clean and we had to call for laundry ( towels etc....)

breakfast, no laundry

no microwave and no self laundry. paying for parking

no guest laundry, no breakfast, no entry to the river, no shower at the pool.

…u need to pay for the wifi, especially if u have kids

choices for breakfast were better than the snacks ( chicken wings, tater tots).

great location to river walk. bar happy hour was good. staff very friendly.

restaurant and bar hours of operations.. both close to ear.

wasn’t any breakfast

the swimming pool leaves a little to be desired .

guest laundry area could be improved - there's only one washing machine and two dryers

laundry facilities were also available

exercise and laundry facilities were nice and location on river walk was ideal

there was a laundry and an outdoor pool

they have a laundry but no electronic pay option and so you have to go all the way to the front desk to get

the parking cost its very expensive $45 dollars for day take to long to valet parking also the laundry room

the laundry place was also an advantage

i ve always done laundry on my trips because i do not want too much to do when i return home

i paid a $50 deep cleaning pet fee, which doesn t make sense because i had to clean my pet after being in

they served chorizo for breakfast

is no laundry service at this place and cleaning service consist only of changing towels and

excellent spa experience. rooms and hotel are beautiful.

also the spa tub in our room was amazing

pool was closed

we also had a wonderful dinner with our kids at the hotel restaurant to continue our anniversary celebration