they also had laundry facilities which was nice

didn't work, tv remote didn't work, shower head was cracked and spraying water at the wall, no laundry bags,

handy customer laundry facility

bag of laundry was removed from my room, the staff didn t seem too concerned about it

laundry facility was very convenient

chnge rooms for the pool amenity.

though they did call my room back at 2:30 am to tell me they had dealt with it, which woke up my kids

fully booked because of multiple hockey tournaments, so had to walk around the building from the parking lot

ac worked great & it's pet friendly

clean and roomy cute games room sadly the pool was down

the pool/hot tub had great temperatures and was also very clean

parking in back as full in front

the breakfast was exceptional and the price was very reasonable.

great staff, very clean. grandkids loved the pool and waterslide!

no wifi and no offer to compensate! should have two elevators or faster elevator

no screaming kids lol, complimentary bathroom essentials was a nice touch (did not need but appreciated),

no swimming pool for my kids :(

close to my kids

looks pretty new, close parking to the room.

the kitchenette was a complete surprise and was very handy

one person on staff and we felt bad that she was running the front desk and doing laundry all at the same time

comfortable beds. laundry facilities. microwave in the room large bathroom

very nice facility. laundry. pool. breakfast

free breakfast was good the food area had lots of space if a lot of people were in the kitchen at the same

the facilities are top tier, great pool and hot tub

room was over their laundry room

laundry facilities at extra cost available as well

coffee and bananas in the main area, vending machine for extra needs and laundry on site for $2 per load

loved the price, clean efficient room layout, free coffee, tea, bananas, laundry soap, pool and hot tub and

audible from room (ground floor laundry

restaurant was actually pretty good with decent breakfast buffet --kids loved the pool --guest laundry facilities

used the in-house self serve laundry facilities

ac unit was broken, the sheets had stains, there was problems with the laundry service, the front desk mixed up

laundry was offered but no option to get coins from bills, if your offering the service the

had to do laundry at night time as my kid puked

the laundry facilities and gym were an added bonus

great location, good value for the price. very happy with the laundry facilities.

took a while to get staff to help me get change for the laundry (was initially told to walk through snow and

there is a guest laundry on site which was very convenient

having a laundry access was huge

the laundry soup you use in sheets are very harsh and causes a rash to her skin.

service with free shuttle from the airport had everything that was needed including a laundry for guests

beds was large and comfortable. the gym and laundry facility was useful.

laundry was conveniently located on floors, fairly priced, and the desk staff even gave me

the laundry machine need coins to wash

the laundry pay is a bit expensive

unfortunately the laundry was out of order when we stayed.

they have a breakfast included and laundry facility

there was a pool and hot tub as well as a gym and guest laundry

i stay every few months , hot tub is great. laundry machines on site.

gym, laundry, staff, cleanliness

laundry machine was broken during our stay

shower curtain looked like it was taken out of a ball of laundry and hung , was barely able to cover tub for

laundry, pool, beer , food

laundry facilities. staff was very helpful in showing us how to use them.

good facilities - gym/pool, laundry

i used the gym and the laundry, got a fast free shuttle to the airport, and enjoyed the one bedroom suite with

room, complimentary breakfast and dinnner (mo-th), pool, laundry room

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but

the shuttle took about 45 min to pick us up at the airport with freezing temps

they also have washer and dryer machine available and we did our laundry

from the airport, the laundry machines available for guests, the water stations in every floor

a restaurant with delicious food, 24 hr open pool and hot tub, room was comfortable and they have laundry too

they had all the amenities on site, even washer and dryer to do a few loads if laundry

i loved the vending and ice machine u can use anytime and the laundry room is very clean and available all day

i went down and asked for towels and i was told they were all in the laundry all in the laundry

clean, well priced, good breakfast, great gym and pool! laundry is a bonus.

couldn't seem to keep up with laundry

i love their amenities: gym, swimming pool & laundry area

but, his response was sorry we don't have and it's in the laundry

desk was great. laundry was free and everything was immaculate!

they have laundry facilties but i didn't have time to use it

he was very kind when my laundry wasn t dry and i needed additional time to finish it

they have free laundry and a full kitchen with cutlery s and kitchenware

laundry service, and airport taxi service; the front desk staff is very helpful; professional

free parking, laundry, free coffee in the morning, great ac, cooking equipment and facilities

had laundry facilities

laundry room for guests is clean

the availability of a fully equipped kitchenette in the room and laundry facilities on site was a plus

pool & laundry areas very clean and tidy

there was a guest laundry that solved that very critical issue

the hotel picked us up quickly with the shuttle, there was a laundry room, so we could have clean clothes for

love the spacious rooms with added touches - have a laundry room available at only $2 cad per load, have a roof

plenty of parking space, an on-site restaurant, a spa and coin laundry

there was no laundry

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

is the tiniest thing: i had to do laundry, and the guest laundry room has only one washer and one dryer

location of our rooms are too far away from hot tub fitness centre and guest laundry

the coin laundry came in handy after a

coin laundry facility is good

the hot bath was really good and there is also a guest laundry which was very helpful

laundry services available which was great - however in our opinion overpriced.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

laundry, exercise room, and breakfast we re awesome.

didn t have access to the free wifi in the rooms

it was close to the airport and a casino

hot chocolate station for kids made inside a giant gingerbread house!

check in was smooth, room service was fine, no

the hotel is located near a casino which could be a pro or con depending on your preference

staff were friendly and helpful and gave us an early check in

power was off on the day we were to arrive and receive an early check in

lovely clean facilities next to the airport the pool was a welcome sight

the gym was good but could have used a few more pieces of equipment.

pet friendly

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

we also used their nice large hot tub and indoor pool

bathroom could do with update only one light working in ladies changing room in gym

we ordered room service for our dinner and went down to have our breakfast in the cafe in the morning

light meals in the bar - just what we needed

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

it would be super handy if there was a guest laundry available.

hot tub broken down,laundry facilities were removed

unsecured wifi

a little noisy being near the gym and pool.

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

excellent self laundry facilities

laundry facilities were handy and cheap

great food. friendly staff. lovely swimming pool even had a guest laundry

nice laundry facilities, well appointed fitness room, close to the airport

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

shuttle bus drivers to the airport were wonderful, very kind and on time

great food. friendly staff. lovely swimming pool even had a guest laundry

great facilities, used the pool, fitness centre and laundry. staff all really helpful

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

nice having restaurants in the building and the pool was great

really nice room. very clean. handy having room service

coin laundry

no laundry room.

when requesting an airport shuttle for the next day i was told you need to book 24 hour in advance and

not really anything, just a place to stay, pet friendly only extra $20

online it says they charge $20 per night per pet when we get there

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

i had to mention something it would only be connecting to their free wifi was a little confusing, we ended up

no free parking

free parking

laundry room charged $3 a load

laundry service machine

the desk and they said they would send someone to clean the fridge as well as informed us that laundry was behind

facilities were great - nice pool and also laundry room was handy

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

no laundry available

was missing a plastic laundry bag, which most rooms have

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

underground parking, clean

the pool was so much fun with the slides and we had food at the bar which was not only quick, but tasted great

did not use the coined operated laundry

breakfast is included so that is a bonus and the guest laundry is handy, good wifi and parking

hotel has a pool which is open til late, guest laundry, breakfast, parking onsite and close to the airport

the staff very professional, breakfast was great and they had a gym, indoor pool and a guest laundry

way to get change for the laundry on site, no atm and no cash out from front desk card reader

kids enjoyed breakfast

thank you for the late check out it was greatly appreciated

we appreciated the early check in and the room had many amenities

the complimentary breakfast and light meals as well as the pool, basketball area and the gym

the parking lot needs to be a bit bigger. there's not very many stalls.

the place was great but the breakfast was so basic and no laundry machine

just get new soft towels please and send your laundry to someone else because they just send it back to you even

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

need laundry

there is no laundry facility

for example, they have the water park in the hotel but no guest laundry

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

i also liked the pool the kids thoroughly enjoyed the pool and the hot tub

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

no lunch food available. no room service.

the laundry facilities were closed, other hotels have them open despite covid

the guest laundry facilities, dryer didn t work

laundry onsite

pool was warm and stayed open until 10pm there is in house guest laundry for an affordable

there is also coin laundry available which was handy for us since we ended up staying longer than expected

ice machine and paid laundry (2.50 per load)

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

onsite laundry

amenities, towel was degraded after years of laundry.

breakfast could be better

no laundry facilities

there was no laundry

no guest laundry little knowledge about transit in calgary

it's clean, quiet, comfy bar & grill on site

was significant noise from kids running around the hallway from 7am until midnight

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

me next to laundry

room service, towels or bedding were never changed

they have secure wifi

wifi mostly not

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

terrible to get into the parking lot

easy to find parking

the wifi connection was weak.

we even did a load of laundry while there

pool was nice, complimentary tea, staff couldn't accommodate our laundry needs and offered to do our laundry

had to ring a bell to get the staff as she seemed to be doing the laundry (

there's a self service laundry for a small fee

young men were restricted from using the laundry machines because of covid rules

having laundry on the floor a great bonus

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

great (lots of selection) and the free beverages upon check in were a nice touch (we sat at the bar by the

they offered 2 free drinks from the bar per room and a generous free breakfast

polite staff; excellent food ; no pet fee; very comfortable bed; great linens

we did an early checkin without extra charge and were able to do our laundry for free

breakfast, clean rooms, kitchenette was perfect, very friendly staff, free laundry, workout room, swimming pool

hot breakfast, free laundry and kitchen in rooms.

fresh fruit bowl in lobby and free laundry machines

they even had free laundry facility for the guests and fantastic breakfast every morning

having to use laundry in hotel opposite was a little inconvenient

the laundry room is to small

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

laundry was small with only one working washing machine, the restaurant was overpriced and

waited for kids dessert and finally left without it

breakfast was tasty

the host was very friendly and kindness. the breakfast was delightful. we enjoy everything.

verna was so awesome to let us stay just a tad longer, so that i could use her wifi to submit my final school

and bonus, breakfast was super tasty

breakfast was great and excellent conversation and company

dirty laundry in drawers

was rude, staff yelled at other guests, staff talked down to us when we inquired about the laundry room

you can hear noise from hallway. facilities old laundry messy

laundry room was so dirty we would not use it but found a laundrymat to use instead

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

elevator not working. hot water sensitive in the shower. and fllow and laundry room

dirty laundry bins in the hallway

quite noisy as we were near the pool and laundry area.

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

wifi not working every night when i back to hotel

they didn't have laundry room

no coin laundry

only 1 washer & dryer at laundry room, hence waited long time.

the room service pizza could use improvement, marginally better than a no-name frozen pizza

staff was fantastically friendly, the room was nice, and the pool worked out great for the kids

i asked for laundry bags and i was told that they are on the counter come and get it from the counter

reception/laundry room/the pool the other service

there also isn't much to do in edmondton so we ended up doing laundry in our free time

self service laundry was convenient

if the laundry department could fix the issue, that'll be fantastic

wanted coin-laundry service and a fridge

00 pet fee, $20

gym had potential

the room was clean and we were able to ask for a late check out.

very nice staff, good wifi, was able to chrome cast and it was a game changer!

it has a swimming pool and self service laundry

laundry list of issues

laundry only had 1 washer and 1 dryer in a tiny room

very small room that, felt that laundry facilities were an afterthought

breakfast was really nice and great value buffet

laundry close early at 22:00

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

the internet access was marginal at best, it worked only part of the time - my wifi access looked good but 'no

great breakfast and coffee tasted good. everything was accessible and easy.

great to have breakfast included, especially when traveling as a family with young kids

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

the covered parking area. friendly staff

breakfast was delicious hotel staff very friendly hotel it s in front of the train station room

clean, affordable, comfortable, great helpful and friendly staff, good location and free parking

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

the kids seemed to be enjoying the pool too

have brought in an underground parking fee since we last stayed here

nice rooms, clean, also had restaurant and bar with great good choices and delicious

breakfast

having breakfast available right at the hotel is also very convenient

i didn't try the breakfast i thought the menu was good

was disappointment there was no kettle, or cups or crockery when its advertised as a full kitchen, no use having

breakfast could have used a bit more

the kitchenette was not fully stocked

wish that it was stated clearly that nothing at all was included with the kitchen area- no paper towels, pots

i used their laundry room and it was spotless

spacious comfortable rooms with two double beds. laundry facilities onsite

laundry room available with coin use (1-2 dollars per load)

laundry room was useful, room was fine, staff was very helpful

the breakfast was good, with a laundry area, pool, and exercise equipment

great clean self serve laundry that we desperately needed

very clean , my kids enjoyed the swimming pool tasty breakfast we are enjoying our stay .

was no hot chocolate for the kids after swimming, and they told us sorry we cant get into the kitchen it's locked

very clean , my kids enjoyed the swimming pool tasty breakfast we are enjoying our stay .

gym is very poor, can be better organized

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

you can use additional facilities like swimming pool or laundry

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

big room, good gym facilities, nice dinner snacks in the rock restaurant

enjoyed the pool & hot tub

laundry facilities onsite was a plus

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

laundry amenities but they need a change machine.

constantly crammed with kids with no adult-only time

the access to denny's passed the open kitchen door wasn't all that attractive; however, the breakfasts at denny

pool was nice, although a little warm

check in was easy. staff friendly. gave options for room service. it was clean in the rooms

great kids meals

hotel staff in restaurant and bar were friendly , outgoing , proffessional

the breakfast was great and a good price, the kids where happy with the different choices.

there has a room for guest laundry, it's very conveniencely.

more informations about laundry service

was an in house laundry room for guests, however the dryer was not working during our stay

laundry closes at 10

plus there is a coin operated laundry room (1 washer/1 dryer)

and they have laundry right in the hotel which huge advantage from my standpoint

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

facilities were excellent, pool (with a slide for the kids) hot tub, gym

there wasn t free wifi

the pool and slide were a great addition

the breakfast salami and cheese dish was such a noice touch

the breakfast and dinner chef s tasting at the hotel restaurant was great

i loved the gas fireplace

excellent customer service, loved the fireplace in the room.

room was amazing. loved the fireplace and patio. bed so insanely comfy

wifi is important

swimming pool with my kids

comfy bed, quiet, clean hotel. great restaurant and bar on the premise.

room service charge to have food delivered

wifi is not the best, it disconnects every once in a while

the pool is still under renovation but should be nice when it?s done.

the washroom in the lobby requires password,so kids went to basement and got injured

reliable wifi

no free wifi

the room service menu was interesting and delicious and the cafe and restaurant off the lobby were

loved the underground parking area along with the available bonus of a laundry facility

of kitchen, laundry, and free breakfast

nice room and gym. good location

the lounging area with wet bar was lovely, and the bedroom was fantastic, with a very comfortable king bed

no room service available

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

short walk to a train station staff was friendly and welcoming laundry

laundry room is available

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

coin-operated laundry very handy

guest laundry

self-service laundry on site was ideal

the 24h gym and the hotel bikes to go discover calgary on your own are a plus

really pretty, kind staff, so comfortable and clean, awesome continental breakfast

staff in the bar in the evening should work breakfast as they are better at managing

on-site laundry facilities, but hotel staff can send your laundry offsite for a fee and return it the next

the wifi is not great, nor secure, and there s no smart tv/movie options but that s my only concern

gym is also

clean, friendly staff good facilities like the gym and computers to check emails

wish there were a non-pet floor because i have allergies and i did end up reacting, but that's also becoming

no variety for breakfast and room service wish it has more to offer

everything was perfect at this location, just needs 24/7 room service

ground floor bar beautiful but perhaps lacked atmosphere.

good gym, nice room but the service and food was not up to $1000/night.

stunning and comfortable hotel the gym was great and the staff were exceptional

an on site laundry and spa or pool would be nice

the room service was prompt

new building, large gym (for a courtyard) and friendly staff

lovely gym

room service/ no water in the room/ no ice machine on the floor and no information present to

laundry room and staff kept coins and detergents at the front desk

they have a laundry and a place to fill your water up at (which some places don t provide)

good facilities with gym, swimming pool and laundry

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

the hotel had everything we needed including a guest laundry which is handy when travelling

helpful friendly staff also very good laundry room and food very nice

good sized pool, hot tub and gym, and convenient guest laundry

there's a good gym and laundry facility too

hotel facilities: bar, restaurant, gym, laundry room, pool

very nice set-up. there is a sport center, a pool and laundry. rooms are big.

laundry was not available as advertised

boring breakfast buffet with very few choices. paid $50.00 for pet fee.

but never seen a hotel free wifi also disconnection in mins

the pool & hot tub were also very good

no continental breakfast.

we used the laundry and indoor pool as well while we were there

laundry facilities

facilities available except self-use laundry

for money, nice staff, spacious room, good location next to train station, guest laundry

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

good wi-fi, washing machine and dryer available if you wish to do your laundry by yourself.

came with kitchenette: no dishes, no cutlery, no microwave, no toaster, coffeemaker but no coffee tv:

excellent location, comfortable bed, wifi, easy parking

strong wifi and large desk for working

free parking right out front

assistance and clear notification of all laundry facilities not working - no assistance to indicate alternative

also advertised laundry but then it was out of order and took 3 days for me to get an update that it wouldnt

i'd stay again next time i visit calgary ( and i hope the laundry room will be available)

coin laundry advertised on website but not available there

the laundry need to download the app and pay by credit card, not convenient for tourist.

room is too dark for family with kids

we loved the spa experience and the accommodation was just perfect

lovely bar to relax in

very large room, pet friendly, bath was was wonderful. very helpful and friendly staff.

the room was clean and comfortable. the bar and restaurant were conveniently located

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

bar and room service

your pool needs new lining.

pool needs some refurbishing.

is good my kids enjoyed we enjoyed but not satisfied

had everything i needed. great location, decent buffet breakfast, laundry facilities.

guest laundry a bonus

laundry room was being renovated but the staff offered a solution without me having to ask for one

location spa tub and excellent breakfast

no cereal or milk for the kids

breakfast in the penthouse was great

the pool was great

it s pet friendly so our dog loved staying with us

beautiful spa, gym and pool area in the basement

lavender body quench massage at rnr wellness spa was heavenly; shout out to doreen

new and clean, good laundry and gym

a small box of tide powdered laundry detergent is available at the front desk for $3

laundry facilities were excellent

laundry facilities were great though expensive - $4 per wash, $4 per dryer, and a satchel of

can opt to do your own laundry here

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

from the chambermaid to the bar staff to the reception, every single one was incredibly friendly and couldn't

the pool

swimming pool location wasn t great & gym was very poorly equipped.

everything we needed, including laundry facility

room, comfortable bed, laundry facilities was very helpful as we were on long holiday and were able to wash our

fact our room card wouldn t allow up to go to level 3, the laundry

3rd floor was noisy most of the night with staff working on maybe laundry,i am not sure what.

hotel, great breakfast, laundry (which we appreciated

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

the onsite laundry was very clean and convenient, even had a change machine

there was laundry in the basement, which was useful

facilities around the hotel were all you would need and in excellent condition, we used the laundry room twice

man working there for more than 15y, and some of the housekeepers too while we were doing our laundry, so, the

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

we had a room near the laundry room and was noisy, staff talking loud early in morning

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

big room - clean - it has a pool - good breakfast - not too many things, but ok - it has laundry - friendly

good laundry facilities & friendly helpful

a closer laundry mat less stairs :)

laundry only had 1 machine and 1 drier, so difficult to access

laundry being in thr most random spot

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

it was humid and smells like laundry in room was not a very good experience

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

free laundry facilities comfortable beds

my laundry got stolen by another guest who threatened to

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

unfortunately the pool is closed but fitness centre open

laundry detergent and fabric softener were in same vending machine as snacks and candy

they allowed us to do our laundry even though it was passed closing time

there was a laundry and the staff in breakfast room were lovely

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

also laundry facilities

laundry facilities are on site, it is a very little inn, most rooms are accomodating tractor and

laundry available

on site laundry was handy

everything i needed was on site food laundry parking

the laundry mat.

proper laundry services is a solution not charging customer

laundry service was only offered every three days

had laundry on site

laundry facility was not open as equipment was being fixed

there was also laundry on site and a printer if needed

the hotel didn't have continental breakfast or laundry service in the hotel.

you had to drive 5-10 minutes to find things like food, shopping or laundry

no laundry facilities

big rooms and nice executive lounge with a fantastic breakfast awesome gym

hotel, pool was awesome, laugh shop was fun and it being pet friendly was really helpful

also, there is no laundry in the hotel

'pet' rooms were a great size; the bed was comfortable; the breakfast was fantastic; the ambience &

people above us were letting their kids run wild late into the night

wasnt free wifi, also i wanted a late checkout i assumed it be noon but they only allowed to

we came with our kids and we couldn t sit in the hot tub while they were in the pool

laundry room was dirty

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

the laundry room is disgusting

the wifi is staggered.

pet friendly