laundry runs from only 9am to 4pm; there should be irons in the rooms if laundry won t be open

i particularly appreciated that they upgraded me to a pool view, which was very comfortable and had everything

welcoming with traditional tea the amazing swimming pool and the bar with local jazz trio - great and of course

very nice room view free and fast wifi the ideal location thank you very

the room service was very slow and the food wasn't what i would have expected

the rainy park for kids.

family friendly, lots of space to play two wonderful pools with slides and everything for kids, they had an

to go and get a taxi every time you wanted to go to the centre, the pool was great to have, the kids loved it,

the location of the establishment is highly favorable, and the gym and swimming pools are of excellent quality

the pool was clean and fun to use

and kids club

spa and gym was close .

you have to go to outside bar to get drinks, when the bartender

- room service very bad

the receptionist was very kind and gave us a family room where we fit with our 3 kids instead of using our

kids club is also not available this time of the year

poolside snack bar is excellent

tried the spa was very relaxing and worth the money. staff was very professional at the spa.

com the outdoor pool is freezing we knew this might be the case

rooms to be side by side or on similar floor but was given in two different blocks even though kids age was

laundry service is too slow. i had to follow up several times to met my stuff back.

kids swimming pool beside adult pool, kids play area with right next yo pool where staff mona would

kids club only , the girl was so nice with kids , very friendly, patient the kids liked her

would say the activities inside - at least the spa is a bit expensive

i ordered room service they took a little too long that the food came cold and they forgot silverware and the

beautiful garden, great big pools, clean. great rooms, modern and clean. perfect ac. good wifi.

the view from our room overlooked a pool that was under construction, which is understandable.

or coffee throughout day, they could have utilise the facilities with the provision of a snack bar providing

staff friendly. breakfast good. parking good

room service food was great

laundry services were really expensive

the pool and the breakfast

modern premises. free secured parking. fabulous breakfast (despite ramadan).

the rooftop pool area is beautiful and the food and drinks are brilliant

fatima in the kitchen was lovely and the reception staff very nice and welcoming

the hammam / spa facility is very basic

the pool is a big plus for tired travellers

the breakfast was tremendous, and the service truly went beyond five stars

it has an authentic riad feel while providing 5-star hotel level breakfast and spa experience

the atmosphere by the pool at night is amazing, feels like a bubble out of time

riad is nicely decorated, has a lot of space, pool, launges

rooms are very large with en-suite bathrooms and breakfast superb with wi-fi working 100% all the time

pool was large & hot and the villa was very clean smelling of roses

cool pool, we spent so much time there

comfortable bed and pillows, stylish interior, very good food, fantastic bathrooms , very special breakfast,

our room was spacious, clean, and equipped with all the necessary amenities, ensuring a very comfortable stay

nice hotel, friendly staff, spaceous rooms, very nice pool

the breakfast offered at the hotel was also exceptional, with a wide range of options to choose from

furthermore, the room service was a major letdown

my wife also used the spa facilities and was very happy

no iron available upon request - only room laundry service which is not great when you've just arrived and want

iron wasn't provided, pushing guests towards expensive laundry service

be coming out and require you clothes be ironed you have to pay for each item to be ironed by the laundry service

lack of irons to press our clothes, however, there was a laundry service for a fee

a few and i m so sorry i ve missed a couple, but here goes reception staff: mouhcine ayoub bar staff:

it was clean, wonderful, pool was heated, food was amazing, spa and jacuzzi was absolutely relaxing

i loved the peacefulness of the area and the pool view

the place is very quiet, ideal for a peaceful time away from our kids :) i enjoyed the hammam and the relaxing

massages and spa are also of great standard

small and intimate with excellent customer service; comfy bed and pillows; great swimming pool and landscaped

pool and stylish spa big rooms and very comfortable beds excellent breakfast and good bar for lunch at the

amazing staff good breakfast very calm room amazing design of the rooms

the roof top bar was really nice - didn t expect it to be lively with great music selection

great breakfast and a spacious family room. save parking in front of the hotel.

room service menu is a bit pricy they should work on expanding their current parking rooftop pool

fairly small bedroom and poor wifi access, kept loosing connection

wifi could be improved

gym facilities were good and the dinner we enjoyed there was really amazing

the gym is completely outside in the heat with no offering of towels or water and doesn't open till 9am

the area its located. no gym. you don't have enough therapies for the spa

maybe heated pool will make it to perfection

villa makassar's facilities, including two pools, a hot tub, and a hammam, helped us relax after a busy day

the staff, the breakfast, and availability of the spa and treatments offered.

we also enjoyed dinner in the restaurant and room service

the room was spacious and clean with desk for working

lovely rooms, courtyards, swimming pool

breakfast each morning was also very delicious

the breakfast is generous and beautifully prepared with fresh ingredients, and the coffee is excellent

the breakfast and dinner were all lovely, freshly made and plenty to eat

decorated, luxury textiles, spacious and well organised heated rooms (we had three), lovely breakfast, fireplaces

the gym was closed that monday when we arrived around midday, which was odd

also the hotel is very family friendly so be prepared for a lot of kids

confort, breakfast,very large rooms and nice garden

the hotel itself is tunning with beautiful pool views and the staff were incredibly friendly and helpful making

nestled within its grounds are two expansive swimming pools, complemented by a refreshing kids' pool, all

when we asked for laundry his simple answer was 'no' instead of showing us where we might be able to get it

family room big enough for 2 adults & 2 kids

was some problem with the wifi.

was perfect, from the breakfast to the comfortable bed and the best part was the amazing staff who were so kind

we checked in at 2am and they also let us extend the breakfast time so the kids could sleep properly

very small gym

wifi in room 10 didn't work at all

the wooden and red carpet salon, in which i had great discussions, the sunroof terrace and bar facing the atlas

lovely roof top bar and pool

the breakfast and dinner were great, very generous portions of delicious food

the breakfast was delicious and a nice change from the standard hotel fare

the rooftop pool was clean and beautiful

lovely staff and an amazing room, with a nice rooftop pool and a great breakfast

location, a hidden gem - wonderful welcoming staff, rooftop terrace for breakfast and sunny afternoons

if moroccan sun is burning too hot, then it s nice to relax by the pool that doubles as a jacuzzi

realised that our need for a kids play area and somewhere for our son to run around without us worrying all the

the spa is one of the nicest spas ever

gym could improve

follow up for the food room service.

the wifi was patchy

breakfast was good and the room had enough space for the family

wifi works without hiccup

- small and cold pool for a refreshing dip after a day in the heat

the property has is own hamman and beauty room, so we took advantage of the spa treatments

the suite was the perfect accommodation for the four of us, with the kids in a separate section

in the morning we are able to take it easy and have a lovely breakfast on the rooftop, the staff was so helpful

the breakfast served in the rooftop was delicious

we wanted to book a spa and the one we wanted was full so they gave us another recommendation and helped us

they offered me a daily breakfast which is flexible in regards of the timing

the place was clean, beautifully decorated, the breakfast was delicious, and it was full of traditional moroccan

the courtyards, spa, pool - everything was just lovely

the poolside is just gorgeous

noisy, and challenging but v de o was a slice of paradise - from the gorgeous slate-coloured pool to the cozy

slowness of the breakfast service, some request needed to be asked several times, towels were clean but not

we also had massages at the in-house spa which completed a magical stay

could not reach laundry service

can hear ur side rooms and vicerversa in addition people hang there laundry in the rooms window i felt i am in

sent clothes to laundry in the morning and was supposed to get them back by evening but they did not come back

room service was difficult when we tried to order a bottle of wine.

better wifi

great swimming pool, with a very large number of good sunbeds, poolside bar and cafe - great for lunch and

the food there is amazing and the breakfast is the best buffet in marrakech

wifi coverage in the outside pool area was poor

room service, breakfast & wifi were complimentary etc

the gym is well equipped

had laundry done during our stay and we should've asked what the cost was going to be before we had it

the staff were so kind and even served us breakfast earlier because we had to catch a flight

wifi was not always working so not ideal to telework.

swimming pool small so not done for all day far niente even though the rooftop was nice.

not only was it a beautifully done riad on the inside- it also had a relaxing, watery-blue pool to cool off in

we stayed in the family room which was perfect for the 4 of us (kids 11 and 14)

the breakfast was wonderful and delicious we are very satisfy about

we stayed in the family room which was perfect for the 4 of us (kids 11 and 14)

nice pool and sitting area

pool looks bigger on the photo than it really is

the room was amazing, spacious, clean and the sent of the laundry made it even special

, we were told there are none available no towels to dry off we were told all towels are in the laundry

- the laundry service could be improved by providing a laundry bag

breakfast buffet was good and we ate out in the garden

the parking is on the property and security is 24hrs

really lovely rooms. water park was great for the kids.

we went in february knowing that the water park will be closed so it didn t bother us in the slightest

especially if travelling with kids

we loved out breakfast, our lunch and dinner in two different restaurants, enjoyed our time in the pool and

breakfast food and buffet so you can fill up the kids for the day

the spa and hammam experience is worth the stay alone the hammam royal is beautifully designed, and

liked everything, i d add ice cream to the menu to accommodate kids or some kind of treats for

best service room and brahim hammadi the best always available room service

finally stayed in the refurbished spa and lounge part of the hotel

the room service is a disaster, a tray stayed 3 days outside my room with food in it

the pools , the grounds , the spa , and dinning area, the breakfast was incredible beautiful and delicious

in addition, my laundry took over 30 hours to be returned, despite paying for dry-cleaning and express service

staff was amazing, and the location was superb, the food was 10/10, the room was exceptional, the spa was

the staff, the hotel, the spa, the room, the pool, the rooftop

the gym which i used daily is well equipped and kept spotless so if you want to train off the pounds

the staff, the hotel, the spa, the room, the pool, the rooftop

when booking with the palace you also get access to the gym and indoor pool / sauna

we ate in the egyptian bar and the beautiful moroccan restaurant, service was exceptional although the food

family and very gentle atmosphere the location the size of the garden the spa and bathing

thebmini bar was never open

the free mini bar was great, and always promptly refilled

also, laundry service is awful it took 3 days to come

second time we called for the laundry service as we didn t get any towels, after 30 minutes no one came to

expected for a 4 star and when i called for an iron one was not available as they have their own laundry service

there are no irons in the room but the laundry service refused to pick up our clothes and kept saying they

if you want to use the laundry, it takes a few days

working in both rooms, it s been a month and still did not get my deposits back, no available parking on spot

breakfast could be better

the breakfast. the staff the service was great

the pool, garden and casual dining poolside

food at the in-house restaurant and room service were both amazing

the gym is very well equipped and there is a pool, but it's not the biggest, but good to cool down

nearby (30 m) parking available

room service was terrible

the receptionist did his best and i sled the room service

beautiful trip to marrakech had an amazing ending in this hotel, the breakfast is absolutely incredible and the

wifi was fast

wifi was a bit shaky at times.

wifi was variable the first day, good the second

excellent wifi

location, clean , great bog bed, good wifi, got. an upgrade

no breakfast. no windows. small room. stairs to climb from outdoor to reception.

i was given a room with a moldy smell, no wifi signal, and uncomfortable pillows

maybe the reason because its not option for breakfast.

wifi, hot water, ac

good wifi connection and the room was really clean

the staff in the resturant and bar were excellent especially the afternoon staff.

food at the breakfast buffet wasnt hot

enjoyed the breakfast and up to my expectations

were so old, the shower was either very hot or very cold, the bath we couldn t even use, the kids didn t

clean and friendly. lovey pool area

had a great experience at the water park and the pool areas

•will suggest kids dinner so the parents can enjoy more during the evening shows

breakfast was really nice

asmae, in particular, is amazing, and the kids love her

breakfast was great there is to accommodate everyone

the location, the settings, the room, the breakfast everything was amazing

the spa is beautiful too, i'd highly recommend the indian head massage

we also enjoyed the warm and inviting bar for a cocktail, sitting by the sizzling fire by the cozy fireplace,

gardens and accommodations were amazing. delicious breakfast.

homy suit in colonial style. open fireplace ud83dudc4c private terrace & garden!

buffet had abundant variety. beds were very good. laundry service was quick and very good

we called reception god knows how many times to come pick up laundry

wifi was very strong

get an itemised bill at the end of the stay people working on the bar often got orders confused the carpets in

location, kids entertainment and staff.

there was no laundry and i could not get my clothes irone, there was no much clothes hanger

no shower no room service

no room service - the only way to get food was to go to the dining room and get the rather poor buffet

the hotel claims to have spa and hamam services and the spa room was so poorly maintained that you would loose

i have a wheelchair, i ask room service and no one helped me get my dinner in the room

the room and the pool were dirty

2) the room is really disgusting because of the cockroach, although room service cleans the rooms every day 3

wifi was pretty fast and reasonably reliable where it could be found as does not cover pool area

wifi was pretty fast and reasonably reliable where it could be found as does not cover pool area

pool area was closed when i visted and looks as though its been abandoned for years

besides the breakfast, the wifi was good

nicely sized rooms, clean bathroom, lovely public spaces to relax, eat breakfast, etc

the breakfast is very nice

riad is easy to find, close to bahia palace, spotlessly clean and the breakfast was put on early so that i could

a big deal but the breakfast could start a little earlier (it starts at 8:30) since most trips require you to

excellent breakfast was provided. nice owner with great hospitality.

breakfast was good

breakfast same every morning with few local options

the breakfast could have been a bit more varied. (we did not try the pool or a massage.)

breakfast we had, is quite good, although the coffee could be improved, and could also add some

prices for laundry were not accurate

the spa is lovely and i had the best massage ever

much really, apart from the swimming pool isn t really a swimming pool, it s only about 10 foot long

the wifi coverage is excellent and the internet speed is good

thing i noticed when i walked in was the picturesque courtyard and the soothing sound of the pool

also, they do not have any laundry facilities (even outsourced) so i had to find somewhere

the pool was clean and nice

pool, location, staff

maybe the pool could have been warmer for kids to enjoy but we spent so much time sightseeing and exploring

the staff treated us like family, amazing with our kids, the lady in hammam was absolutely fantastic

laundry took two days.

the wifi is high speed and available throughout the riad

the wifi didn't really work inside the rooms

this riad is stunning, breakfast very delicious, you can relax by the pool or reading a book, or on the rooftop

sometimes had problems with our wifi connection, especially in our room at the top of the building, but the

our laundry was done for a very fair price

breakfast was included each morning with a good variety of options, and it was more than sufficient

the plunge pool was welcome after a days activities around marrakech

wifi is everywhere and speed is fast enough

wonderful staff beautiful plunge pool lots of interesting artwork, photos, and ideas lovely

small plunge pool

pool is cold and not clean

spa facilities are lovely, but the gym, although it was of good size seemed a bit drab and old fashioned compared

ask for her :) and definitely ask for emad at the breakfast restaurant as well

breakfast is definitely fit for a king

staff was great, very helpful and always trying to fulfill our necessities, the breakfast was really good and

2 minutes away from the main square, the staff was very friendly and they still prepeared some breakfast for us

breakfast is traditional moroccan food and it was delicious

30am to give us a packed breakfast when we had to leave

the day we had an attractions aziz got us our breakfast together, and we tooked it with us ,the other stuff also

dirty all around you! one dirty bathroom for 10 rooms. wifi doesn't work.

wifi in the rooms but unfortunately it regularly kicked me out nice staff

no room service. no facilities. no towels, no soap. hot water come and gone.

wifi works great in reception however it is a little weak in the room but it wasn't an issue we

the wifi is really weak - or it completely cut off.

we tried the spa and we loved it

spa experience was very, very good

perfect breakfast - we received free room upgrade, which was more than we needed - perfectly located, close

only negative for this property is the swimming pool was freezing cold so unfortunatley we could not make use

breakfast also to an excellent standard - pastries, preserves, eggs and pancakes

wifi only worked in the reception

the wifi was low maybe because of the imf meeting in town

lovely pool

breakfast and location were very good. parking was very good and helpful.

breakfast was perfect as were staff, room was clean and bed was comfy, 10-15 mins walk to square,

we had to pay for a laundry service as we needed clothes to be ironed

only the professional laundry service at a cost

breakfast was great

snack bar was very good

wifi cut out a bit for me on the phone but on the laptop was fine

excellent breakfast

place excellent breakfast, perfect communication, very sympathetic people, rooms fit to the descriptions, i

super fast wifi

the breakfast is very good

an early breakfast (6:30am) was insisted upon by the owners to coincide with my early departure to the

wifi a bit average at times.

was very easy, very helpful personnel, the room was clean and everything smelt good, great wifi, they have a

the wifi was free and fast and i could watch netflix and youtube without any issues

wifi was also good for remote work

we had wifi in the room

comfortable bed and very good size room. wifi was very good and staff helpful.

the wifi

breakfast is delicious

was really perfect breakfast,property,staff ,the pool on the sky bar

breakfast was nice

like everything from room to breakfast and it's a minute walk to koutoubia mosque

mixed with another cafe and resturant and spa , perfect location but the room very small and not good condition

breakfast was good on the terrace with a view

the wifi might needs some update.

close to medina,,clean and comfortable room,good breakfast

breakfast was nice and more than enough

the pool is small but perfect to refresh after a hot day in marrakesh

the common areas and the little inside pool are a nice

the breakfast is typical moroccan and varies every day

super nice staff, beautiful place with a small pool, good and copious breakfast

the breakfast was

the breakfast was nice and the view from the top was lovely

was sweet and traditional, bed was very comfortable, air condition was very good ,every day for breakfast we

nice fresh orange juice with breakfast.

nice well situated apartment and good breakfast

the spa was incredible the hammam and facial were deeply relaxing and beautifully done

the wifi is bad

excellent location at the medina. very nice staff. delicious breakfast in the rooftop.

breakfast is generous and very good

a central location in the medina, the staff is very friendly, the rooms are comfortable and the spa service

handed in a bag of clothing for the laundry service in the morning, which should have been ready by 5

great location, good food at breakfast and room service, staff were very helpful and pleasant

the bar was dark and the

the staff were extremely helpful from housekeeping and room service to the front of house team who couldn't do

deluxe room (second night) looked nicer but had same issues plus wifi was very weak / non-functional in the

also was advised on laundry but then they never did it

they have a laundry service that was super affordable and very quick

breakfast perfectly acceptable and a friendly bar where you could drink as much as you like

clean, safe, comfortable rooms with ac and wifi. an amazing value for the money

property was very clean and the room service amazing

the restaurant is top we adored the breakfast and dinner

very attentive and helpful staff, exceptional breakfast

sold which is a choice but for international clients tricky if you want to have a drink at the pool - roof top

breakfast was absolutely delicious, the hotel was beautiful and modern and the terrace and pool stunning

room was upgraded early check in omazonia restaurant

excellent location. airport pickup as promised. lovely lady who did breakfast and laundry

out time was a mess, they loose my t-shirt in laundry

the wifi worked very fast

was perfect thanks to all staff that was at point and was really kind and generous with the kids

i tried to do a zoom video meeting through their wifi and intermittently it dropped a lot

we had a spacious room on the ground floor

lovely patio area to sunbathe if required and breakfast on the rooftop was great

spotty wifi

upon arrival and departure they helped a lot with everything we needed good breakfast and kept room tidy for

the right place breakfast is good one or two days are good to enjoy but please if with family and kids never

beds were a bit hard and wifi wasn t great.

the wifi was very patchy and often didn't connect in our room on the first floor, which made looking up

the breakfast is delicious, all the staff are very friendly, polite and helpful

the breakfast choice was just delicious, and the amount of food certainly sets you up for the whole day

you ll find all over morrocco the wifi is very unreliable

they held our luggage after checkout because we weren t leaving for several more hours; laundry was washed,

the wifi connection was poor and can be improved.

the breakfast on the terrace was nice, and the beds were comfortable

friendly and a good breakfast on the rooftop

wifi was flakey. i had to ask for soap and towels. the tv didn't work initially (but was fixed).

good wifi, beautiful surroundings and absolutely lovely front desk staff

beautiful pool, large comfortable room. great service

azziza's sunny personality every morning room service, abdelallah (sorry if misspelled) bellman always with

bar service and poolside service could have been better

staffs, amazing breakfast line, amazing location within the range of the city centre