the maids opened door and scared my kids at 11:59 and we asked for a late check out of 12:00-12:15 and then when my kids told them ten more minutes they started to

my kids loved the pool

lady on the front desk was extremely friendly and helpful. swimming pool clean comfy bed

is 12’ driving from downtown, the pool was not working, and my room was not cleaned in the five nights i stayed there

pool the staff was nice except.

we asked for a late check out and they agreed quickly

the free hot breakfast changed most mornings which was nice,and best of all,all of the staff were friendly

breakfast

we did a load of laundry while we were there and the price for the machines, etc

great conditions, good breakfast

late check out was granted without comment or requiring explanation

the room service breakfast was not very good - it was edible, but wouldn't do it a second time.

expensive extras. parking, internet, and room service.

the gym was great!

en if i didn t use

she allowed us to have a late check out and offered another night st a discounted rate

late check out time

great breakfast, and clean accommodations! friendly staff.

the pool was cold

hot breakfast, clean rooms, quiet at night, shuttle pick up was 10 minutes.

the staff was friendly and very accommodating w/ my late check out

the pool was closed, the housekeeping is only weekly and on demand

breakfast was amazing.

pool was closed and i didn’t know where the gym was.

gym was very small, and there was only 3 dumbbells

it was possible to do late check out until 1 pm free of charge, they also gave us a room that fit our requests

they gave me a late check out, no problem at no extra cost

had written confirmation of our late check out, yet the front desk would only accommodate their

beds are not comfortable also told me i could do late check out and explained my flgigbt was late

left park city because storm was coming in, they gave me an early morning check-in and even a late check out

clean. comfortable. nice gym and pool, both open 24/7. got a late check out at 2pm, no problem.

great staff, unusually excellent chef at restaurant, free airport shuttle, very large room, 24 hr pool, fitness, you name it

room service was great, the food was tasty and worth the money

the pool 24 hrs

we were excited about the menu for room service and like the

allowed me to have a late check out which was very helpful

my kids found it i should say they did nothing

breakfast could have been better; more to chose from and a nicer setting

granted the building itself is old and in downtown slc; the rooms were small, the kitchen area small, hallways small, elevator small (and scary)

see a broken bench and equipment that didn’t work which forced me to leave the hotel to find a gym which was something i didn’t plan for because the hotel advertised a fitness center

staff was very welcoming and friendly; sunday morning front desk was able to accommodate a late check out

location, ev charging, breakfast, clean room

the laundry room being right next to the pool was nice

the spa tub didn’t work and the shower flooded the bathroom. thin walls. disgusting breakfast

the pool, hot tub, and fitness room were all open which was an unexpected but very pleasant surprise

really nice rooms. pretty lobby. soft beds and pillow. amazing staff. gave us late check out.

for wifi, wanted 2 beds only got one and a portable, no breakfast with room so extra charges built

so if you have kids you can t get in with them

affordable, snack shop, beautiful chilhuly sculpture in grand lobby

no pool or hot tub but there was gym

i also how quick the check in was n how they accommodated me with a late check out

service breakfast bae

low cost pet fee, pet friendly

friendliness of staff breakfast

was not given a wash cloth i had to ask for this item twice from the woman doing laundry

was super comfortable and the staff was very accommodating when we requested a late check out

the breakfast was the best i have had at any hotel i have ever stayed in

no cleaning of the room poor breakfast poor gym and pool

proximity to airport and fred shuttle

i used the gym which was well equipped (though boiling hot)

i had a migraine and the front desk arranged a late check out and had coke and saltine crackers

staff were very friendly and helped us with a late night check in

breakfast was just cereal and bagels so we went somewhere else

shuttle to airport shuts down at 11 pm and doesn't open up until 5 a m

they didn't have a sink outside of the bathroom , wished hotels would have places for kids to go play like a swing set or a splash pad nothing huge just something simple

we had an event in the morning that would last longer than our check out time, we requested a late check out and they had no qualms about it

it was clean, staff was friendly, shuttle was great!

shuttle only goes to the airport, not any of the car rental businesses within one mile of the

easy access, free parking and hotel shuttle. friendly staff

shuttle and free parking for my car while i was on my trip

accomadated our late check out and shuttle to airport

wifi actually worked!

next to the hotel parking lot was the whole night parking a large trailer with cooling system on - which was noisy

outdoor pool was great

the hot breakfast was great and the rooms were comfortable and clean.

staff was very very nice for a large night check in and when asked for a late check out they were very happy to accommodate

breakfast was average.

shuttle driver very kind also

to keep breakfast bar stocked

breakfast was really great and they actually had real thick cut bacon, real scrambled eggs, fruit,

arrived very late and have asked the concierge if they have a late check out

pool and gym are under renovation.

carts for handicap people no showers pool and gym out of order no breakfast bar veneers on furniture peeling looks like it's not been remolded

value, although the pool/gym were under renovation during my stay

bed was comfortable and the hotel had a small gym which was a big plus to us

checked in late due to traffic which sucked but they also let us have a late check out at noon

soft pillows; unique decor; good breakfast; quiet; water hot; everything worked.

service was excellent breakfast was good, good parking, and the beds were nice and comfortable

staffs amazing value, cleaning, and full breakfast

she suggested a place for us to eat that was close enough to walk to, and even offered us a shuttle back to the room if it was too cold

i love this hotel and they give me late check outs on fridays

hot tub and pool indoor warm soothing water

the spa pool didn't bubble properly, but it was nice and hot. pillows were soft but a bit lumpy.

laundry facilities- on three occasions i did laundry and at no time did the front desk have change

the pool was very cold.

they even let us have a late check out time due to our late departure time

service, free breakfast, pool and hot tub

clean, good pool, good gym. the breakfast is superb! a great choice of food.

free breakfast was good

the lobby was clean and several services were provided to include a pool and gym