they allowed us a late check out free of charge

room facilities were great, parking was excellent

room service drinks delivered in about 2 minutes

bed was excellent breakfast amazing ,a brilliant find,will be back !

lovely place, friendly staff. fantastic breakfast!

the late check out of 11am and the pool

ry helpful)

late check out was agreed foc

paid for a classic double room - which was very lovely and clean and could easily have slept 2 kids or 1 adult and 1 kid

breakfast was excellent, plenty of choice of both hot and cold food

they were really accommodating and very welcoming despite the lateness of the hour

late check out was a bonus as my meeting was cancelled

late check out of midday was helpful post party

we were offered early check in at no extra cost

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

very helpful, especially with requests for early check in and late check out

5) and grabbing a starbucks from downstairs

phoned reception at midnight to ask for late check out staff were friendly and helpful with this

confirmed, however at the property was told the message was generic and that id be charged for a late checkout

ill in the hotel)

staff gave us a late check out so that we could change before travelling home

to the hotel

requested late check out and paid the additional amount

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary breakfast delivered to our room

late check out

needed a late check out and they were extremely helpful

the early check in and late check out times were perfect for us

the early check in and late check out times were perfect for us

the ambiance of the friendly bar was very welcoming.

warm welcome and a g&t, our room was fantastic, all staff were very fryand helpful and the breakfast was excellent

the continetal breakfast was great with a wide choice of fresh items to choose from

very polite and friendly reception girl gave me late check out .

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

heated towel bar could be turned off in may

lovely room , good bar and restaurant nearby,

staff delightful, bar chic and stylist, excellent

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

wonderful staff who allowed me to late check out. the room was fantastic and comfortable.

the television and wifi were very good

wifi signal was really poor, but we were only staying one night so didn't make a fuss about it

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

didn't know they had free wifi

staff very pleasant and assist with late check out when feasible

also late check out was no hassle or problem at all

the children would of stayed in the heated swimming pool all day if she'd let them

the bar staff where nice however would be nice if they acknowledged people awaiting with a smile or a

the spa pool isn’t warm enough