very pleasant front desk staff, booking was easy, very accommodating, asked for late check out and it was no problem

free parking

parking ice machine,

bad neighborhood,long walk to room from parking lot.

no room service unless you ask, which you are not told on arrival

staff was accommodating when we woke late and needed a late check out, as well as front staff remembered my allergy and asked to be sure

kitchen facilities

we have electric assist bikes and they suggested we could lock them in the laundry room overnight which we did for the 2 nights

a separate building which was a duplex. very quiet. full kitchen with pots, pans, plates, etc

laundry availability

asked for late check out and was given it with no hesitation or any charge either

the basketball courts, the gym, and pool were fantastic.

pool, free wifi, breakfast buffet

the kids play area could be a little more user friendly, not exactly suitable for kids of all ages

bottle of champagne and chocolate cake for our honeymoon and we had an amazing view the pool and hot tub were excellent as we're the changing facilities and all of the staff

did not use pool or fitness areas as we arrived late

pool was not heated

staff were grumpy because there were unsupervised kids running around everywhere

kids running in the hall

yelling at kids and parents, and if you try to talk or explain yourself

late check out

gym could be improved one machine out of service, would be nice having a whirlpool also.

the pool was freezing which kind of was upsetting becasue my son was so excited to go swimming.

how friendly the staff were, the hotel was clean, the pool was great for the kids and the breakfast was great

-i didn’t use these facilities, but they have a pool and gym

very thankful for late check out as we were travelling 401 and concerned about winter conditions

they also have a good sized pool for a dip

early check in, friendly staff.

extremely clean hotel. staff very friendly and accomodating. the salt water pool was a bonus!!

the kids enjoyed the pool and it was great to sit in such a bright room with big windows

desk very nice rooms clean with lots of room seperate area for bed and living room late check out no problem breakfast your normal hotel

breakfast,clean, good beds, super staff, great location and of course the price was good

the gym is new and well equipped for it's size

you have a living are, mini kitchen area and large desk

it also came with a little kitchenette and lots of room to sit

very pleasant front desk staff, booking was easy, very accommodating, asked for a late check out and it was no problem

they allowed us a late check out by 2 hours with no extra charge which was fantastic

staff was great and accommodated my late check out.

st, sand, crumbs, pieces of paper) despite room service on hallways 24/7

everything was just what we expected, and wanted. location, parking, etc.

there was a few that were very judgmental and the last day we had to check out we asked for a later check out time they agreed , we have small children the youngest being 4 months old and being

the hotel had no issue with the dog -- and charged no pet fee

breakfast was very poor

i call the day before to ask about early check in as we were at the brier and they said no problem on the phone

breakfast could be replenished sooner.

i saw a sign at checkout that stated there is an early check in/ late check out available for $/hour and i wish that had been offered in the online booking, as i

staff didn't charge me a late check out fee when i mixed up my stay with my next week's stay and forgot to check out by 11

we arrived, the staff was folding the laundry on the breakfast tables

laundry facilities

spa tub was fantastic, absolutely loved it

staff was friendly and allowed us a late check out

the breakfast was fairly sufficient for a short stay. we really enjoyed the location

nutritional offerings for breakfast should consider increasing protein offer

the continental breakfast could have used more diabetic friendly

very clean room, lobby and breakfast area

very attentive host who kindly upgraded us to the music room and offered late check out

the bunkbeds were really fun for the kids and there was an amazing fun public pool and paddle boat rentals a stone's throw

excellent location to the park and paddling boats

staff accommodated a request for late check out even though they were booked

pool

the pool closed early.

it was also quieter than the centre of the city, and the grounds included a pool and comfortable seating outdoors in a lovely park area right on the grounds, so perhaps the

the pool is lovely and clean. sandra was very welcoming and friendly. we will be back.