interaction with matthew and accommodating us to have a late check out due to travel plans.

the pool wasn't very cool. it was warm like bath water

the breakfast was second to none as well

location, comp breakfast, allowed to check in early

the lady working breakfast was the best

allowed late check out

the pool was not open

hot and cold breakfast

spoke with staff on the phone for an early check in

very clean. good waffles for breakfast

late check out. breakfast. fluffy pillows. friendly staff.

the breakfast was pretty good, not a lot of options but my kids enjoyed the pancakes every morning

swimming pool for kids

breakfast was good. kids loved the pool! rooms were nice!

they had breakfast, a pool, comfortable rooms and bed and staff was friendly.

they also immediately swapped rooms and were so kind to give me late check out as a band aid for state of rooms

pool area was just okay

the maid we had and the breakfast and heated pool

the breakfast was good and the staff was very friendly

nice little patio off room. easy access to pool. very comfortable.

front desk allowed early check in/late check out.

my kids enjoyed the pool very much

pool closed kinda early but i can’t complain.

the breakfast was good and different everyday ud83dude0b

very clean, pool and

they have late check out, 12 noon

up after breakfast past my 12:30 late check out i rushed to vacate the room when housekeeping came and told me not to worry that i

staff was nice enough to give us a late check out

told housekeeping several times we had late check out and they kept banging on my door

that the pool close to early

when i told them, they did not offer me any compensation for the problem, not even a late check out to wait for the hot water

for the studio, and it was really great for a long stay with a desk, a comfy coach, and the kitchen is really well equipped

pool had so much trash in it, bags, wrappers, not exaggerating

the hotel was very clean and comfortable, and i really enjoyed the free breakfast.

the pool could be a little warmer.

and the cleaning staff didn't clean while between our days and then i had late check out but they came in and threw all of my snack and groceries away that were for the rest

was very nice to be able to check into our room early and we had a later flight leaving and accommodated late check out for us as well

on our last night my friend was unwell so they were very accommodating and gave us complementary late check out which was greatly appreciated

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every 15 mins and takes you free of charge back & forth to the

the kids get excited when they see the bowling alley but it’s overpriced

dogs walking around, late check out time, let us keep our bags somewhere fro a few hours as plane left much later after

pro= cheap price and late check out

a pool

the staff was kind and the shuttle to universal is very

laundry machines available on each floor, well maintained area

they helped with late check out

we asked for a late check out and were allowed until 12pm complimentary

luckily they allowed us to do a late check out so we got an hour of extra sleep

made several requests like early check in and late check out and location of room

location and use of water taxis, early check in to use the bag storage and get passes into the park

got in later than expected 4am and the safe was really friendly and nice about checking us in and even let

com to have a late check out, answer came at 2pm on the day of check out, not helpful

we didn’t ask for a room change because we arrived late and were very tired

and we asked for a late check out they kept knocking the door and

room was impeccably clean and the staff knowing the situation with the flights even provided late check

the room and bathroom was cleaned and i loved the late check out

perfect location to stay with kids and visit universal park.

free shuttle to citiwalk

shuttle timing to/from parks a bit far apart between runs

we could reheat packed food etc which was quite helpful with kids