late check out was given with out haste

train was expected to be 6 hours late arriving in sf which would have been 3 am

the bar next door (affiliated with the hotel) is a hit

the bar next door and loved the rolls and coffee in the lobby with comfy couches

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

tiny microwave, tiny sink and bar fridge only

staff were more than accommodating to a late check out which was very much appreciated

super helpful and friendly staff. great location and great place to stay with kids.

our kids loved it and we loved having a separate sleeping area from our kids

staff let us do an early check in which was very appreciated

needs the carpets in the closet and extra space to be vacuumed regularly they were dusty and the kids were playing on them

my son was sick, so i requested a late check out and was granted one, this was really appreciated

the location and price

free parking is also a great option

clean, comfortable and appealing rooms. good parking available

rooms were clean. good parking in garage, close to lots of restaurants, good location.

location, friendly staff, they stored my luggage for both an early check in and a late check out

the staff were super friendly and accommodated our early check in

location, friendly staff, they stored my luggage for both an early check in and a late check out

early check in possible, direct messaging possible and answers after a couple of minutes

parking(a real bonus in sf) no extra hidden fees,comfortable bed,employees are cool,let me have a late check

everything is great, except the wifi.

love how the hotel offers free parking at a busy place like san francisco

there, they upgraded us

room service was excellent

early check-in and late check out at no charge

microwave or mini refrigerator, this is a big problem when you travel with family/kids/toddlers

clean, comfortable beds, great breakfast

my kids enjoyed the breakfast time

breakfast

late check out without extra charge

lovely room with panoramic views good location on nob hill sf flexible late check out

comfy beds and late check out available.

pool with view awesome

located, really clean, very good breakfast, good sized rooms, nice pool, friendly

late check out was a boon

excellent breakfast

the continental breakfast had many choices, including hard-boiled eggs, yogurt and delicious bakery

breakfast was great

add a bit more variety to the breakfast buffet

great spacious room. loved the closet space. very accommodating to our late check out.

the people at the reception were nice and allowed for late check out

got early check in at 12:30 pm 4

very kindly gave us an early check in and provided information about the local area

we could even park our small rv in the parking lot

we were allowed for 2 hours late check out. friendly staff. good location. good wifi

location, clean, accommodating staff, free nespresso coffee and late check out possible

slightly limited options for breakfast

checked in on thursday and checked out on sunday no one clean the room in this between no room service also the place was extremely small you open the door and your on the bed the bathroom

the bar in lobby was very good

excited for the bar and restaurant to open

look, clean, rooms were simplistic as in picture, a few staff members were very nice, honored the late check out advertised in website without any problems which was great, have parking

an extra plus to the staff for allowing us a late check out without extra charge

the amenities, pool area, layout, staff, and overall design of the property was exceptional.

pool area was great

the bar (chambers), fun pool parties

didn't like not being able to use the heated pool due to the rain, nor time to stop by chambers for a drink

late check out

the gym is very basic and some things are broken.

clean towels everyday and room service did a great job

clean, quiet, complimentary breakfast

the breakfast was alright, but that s about it.

very understanding when i accidentally ruined in a towel with my makeup and when i asked for a late check out on the final day

large laundry facility

laundry room was a plus

laundry facility and vending machines available, but close too early in the evening

for a short stay, convenient location and clean, friendly staff made early check in possible

i asked for early check in or late check out didn’t get charged extra for it, they even offered to keep our bags for few hours

but you see so so many homeless people around and i wouldn't recommend it if you travel with kids

is a kitchen on-site with fridge, microwave, and a mini-oven which is inexplicably not meant to be used

service, the rooms, that bathrooms were brilliant especially the bigger one with kids

photos) the breakfast was great, it’s nice to have fresh fruit, coffee available 24/7 and the kitchen facility is a good bonus too

the blonde night receptionist was great, organized a late check out with no dramas.

location is easy to find and the hotel allows early check in which was very convenient for us who went through almost 24 hours fly time

the bar drinks were ridiculously overpriced

evening staff at the bar were the best ever

drinks at the bar were ridiculously high

very thankful for a late check out

cheese and wine in the afternoon really friendly late check out

staff were terrific and the suite for myself and two adult kids was spacious and clean

we were given a suite with a kitchen

spacious room with a small kitchen, convenient when you travel with small kids

i never ever ask for a late check out but this time i was sick and i appreciated it was accommodated free of charge

got the wrong information about the late check out in a first moment

good late check out a 12 pm

accommodated late check out

the lack of laundry facilities was a struggle.

accommodating for early check in and late check out

accommodating for early check in and late check out

the free wifi comp

'am grace from bacolod city) and good gym

location and room clean, washing machine and dryer in the 24 hr gym.

great we had a problem with hot water in our bathroom and staff handled it well and gave us a late check out which was much appreciated

staff was very friendly, we loved our quiet nicely decorated room and the breakfast was simple but good, loved the coffee and freshly baked cake

good variety at the breakfast, comfortable rooms

the continental breakfast was excellent

the breakfast was alright but the coffee could have been better.

el early check in y late check out

great staff- while i waited for an early check in , i had complimentary coffee in the beautiful lobby

from the added resort fee (there’s no gym, pool, or amenities), the hotel provided a relaxing stay

no gym in house, but free pass to a simple gym a few blocks away

wish there was a gym.