they were very accommodating to my late check out and always greeted me when i came and left

everything was nice, breakfast was good.

the breakfast was lacking. good coffee tho

big room, clean, breakfast

i did not get to try the gym but i was able to use the business center

late check out.

wanted to use the pool, couldn't

wonderful staff, pool, and bar

didn't like that they advertised the bistro bar open during hours 5-630 and it wasn't

stay in hotels frequently because i have two kids and travel soccer

on my check out day i called the front desk and asked if i could do a late check out

quiet pool and great breakfast.

leading information regarding the wifi and the parking

the pool was lovely, we were the only people in it.

the staff was very nice and my daughter loved the second floor pool that had a glass ceiling

also, they were able to give us a late check out upon request

the staff is super friendly and will shuttle you around downtown richmond and pick you up

we were very impressed to find the hotel provided a shuttle ride to nearby restaurants

in the bar area

coffee bar did not have any dairy

we were able to do early check in and late check out. the staff were very accommodating

concierge let me have a late check out so i could finish some business and take a shower before leaving

ask for a late check out and was told no

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

great breakfast! comfortable bed.

of the staff were lovely and helped me with my late check out but a really rude white blonde lady with straight hair and glasses claimed that my

we asked for a late check out and they told us that you need to ask at 8:30am

room not ready and no late check out even when we are delayed getting into my rooom

we were extended a late check out because we were waiting for the light to be connected in our new house

the front desk at night i didn t get their name was rude and we called to make sure we had a hour late check out; the cleaning lady and persons got a

rates fluctuated massively during the stay and although they have a posted late check out policy where you pay $5 an hour, they don't honor it and the second you are late,

clean, option for late check out given, comfortable

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

due to my late arrival, she also accommodated a late check out request

heaven beautiful hotel the grounds are excellent the rooms are extremely clean and spacious the bar staff were very friendly and helpful we sat at the fire pit outside and had a few drinks no

was glad to have the option of room service, to eat at their restaurant the tavern

the grounds a pretty looking over a golf course.

don't have enough adequate parking spaces for the guests