the staff allowed us a late check out so we wouldn't get too hot before a funeral we attended

good breakfast, clean hotel!

decent breakfast, comfortable room

breakfast was good

offered free guest laundry, which was amazing since we were traveling with two kids

the wonderful front desk clerk gave us a late check out when we weren't feeling well

location, very nice staff, lovely villa with kitchen and beach view

some customers would smoke at the pool

loved the kitchen

kids loved that it was so close

location, the view, the jacuzzi. great price and thank you for late check out.

pros- early checkin and late check out, bed was comfy, price was good, had a ocean view

love the late check out due to our check in at the beach

they charged extra $30 for 1 hour late check out.

asked for a late check out and the employees were beating on the door yelling check out

they were accommodating when needed a late check out as well

i love that you have a laundry room

had a great stay the kids loved the golf and spent most of the time playing the pool was great

it's right down the street from water park, moody gardens and beach

some under renovations, no meat at breakfast

we asked for a late check out and they gave us an extra hour

to the beach and it was like 15 minutes in car to the beach,there was no swimming pool,washer in laundry room was broken,(the one time l needed one) for some reason they put me in a smoking room

didn’t stay for breakfast,

breakfast

i wish there was hot breakfast

2 hour late check out was available for $40 usd which was awesome for the kids to play in pool before

i enjoyed the outdoor pool and the chlorine content wasn't too strong

should b alot more friendly but to act like that when we took the effort on our vacation to do laundry it wasn't appreciated at all

it was clean. nice comfortable beds. bathrooms were nice and big. pool clean.

scheduled time and it still wasn’t ready and they wanted us to wait, covered in sand, with two kids desperate for a nap in the lobby and wait an additional 20-30 minutes

they worked with us when we requested a late check out

pool was down one day but other than that it was lovely

although we hadn't planned to get in the pool closest to us, it was out of service and we didn't know

it was perfect location for everything we needed and had a very nice pool.

easy access to the beach and the elevator and pool and view and the beachy vibes at the

asked for late check out at check in

mostly the pool and clean room’s and the waitstaff was super sweet.

pleased that they have a laundry room onsite so no having to travel home with wet stinky clothes

all staff are super nice and the new pool is great

the doors leading into each room are very dirty/ nasty, the ice and laundry room are very dirty disgusting actually

they let us do late check out.

noisey, people with kids in room next door.

it is right across from ocean as well as the pool area being large enough for both family area and adult area

quite a while to get service at the bar was only four people at the bar including us 2 and the waitress was eating ice with her hand

pool was a good size, clean and easily accessible

delicious complimentary breakfast, late check out at noon.

location, staff, nice towels, gym

could use a 2nd waffle maker, it causes a long line at breakfast in the mornings

lack of guest laundry.

products nauseating- open window so it dissipates before guests check in- also laundry not working- very upsetting as is why i chose