options for late check out

are sure that rooftop bar and pool are great but unfortunately closed as we visited hotel in march

the bed was a very comfortable california king, it had all the amenities we could want, and the breakfast was ample, varied, and of excellent quality

wifi was really really slow

wifi very slow, sometimes unresponsive

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

they upgraded our room and let us have a late check out without extra charge

you have the chance to have late check out but depends on the availability of the day

toiletries were finished, we had to ask for them because they didn t replace them during the room service

beautiful restaurant and bar area plus great breakfast.

breakfast and laundry

there is also a great playground nearby (for those who travel with kids)

as i arrived early, i was delighted to have the possibility of an early check in and a late check out the day after

bed is not only big, it's enormous :-) sofa bed for kids is also great

the price of the room service was a bit overpriced

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed somehow

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed somehow

the late check out service was appreciated

room, breakfast, flexibility to give us a late check out, location

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

ordered room service but never showed up and no explanation

kids

checked in quickly, late check out no issues around 1pm

also gave us a late check out

you should not knock the door and ask for laundry in the morning

good wifi signal

the hotel provided very good breakfast, comfort and fast wifi

worth to pay extra for late check out

accomadating on late check out till 5pm paid extra but was grateful

price the rooftop bar now it does only open at 18:00pm till 01:00am and metro plaza de espana few metres from front

no mini bar in the room due to covid restrictions but you can get drinks at reception :)

possibly best hotel breakfast we've ever had, good variety of options for room service, super helpful staff and an amazing roof terrace

use it fully and on the day of my departure, the reception made an extra effort to let me have a late check out

room service food was not very good at all

staff very friendly, location , room service

only negative thing i remember is the wifi connection

rooms were smaller than expected and wifi in my room was poor

they allow us late check out which was really convenient, will definitely return when next in madrid

breakfast was excellent

breakfast due covid was through menu but still highly enjoyable

spa facilities, whilst small, were high quality with excellent treatment rooms and staff

great gym

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

staff were helpful with early check in and taxi ordering

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

love it staff gave late check out 1300 without discussions and very friendly

speed of wifi is a bit slow and the flow of the shower is a bit small

on 5th floor and hotel wifi was effectively so weak you could not even connect

very convenient location very good breakfast

the breakfast, served by the owners, in the house kitchen

roof top pool and bar late check out for no extra charge

instead just offered a late check out and a minimal discount on the first night

we thought we would not be able to have a late check out and thought we would have to check out at mid day, we would have had to have paid 55

lebrero helped me a lot with a late check out, which meant i could relax by the pool all day and enjoy the facilities in the hotel

ich made no difference on the overall

gave us a late check out which really helped as we had a late flight

to the metro and most of the tourist attractions are within walking distance; 8-min walk has a casino

staff was extra nice and they offered me a late check out (14h) with no extra cost

location location location roof pool and bar room facilities and the food was lovely.

helpful staff! very kind and generous. the area is close to everything nice gym!

i loved the swimming pool and the atmosphere of the rooftop bar

it could get really frustrating tryingbti the restaurant room service for breakfast was way very pricey and not many varieties of dishes

great location, clean and good breakfast. late check out is great

no room service after 11pm, and no bar in the room

wifi had a problem and then it was slow

room service was excellent

thought it was misleading to say that the hotel provided room service

immaculate room, private terrace and superb matcha latte from downstairs :) plus the late check out time

i liked the position and the late check out time

the gym had dumbell weights, cardio equipment, and a resistance exercise machine, so while it's tiny,

walking distance to gran via shopping strip. close to laundry mat & a cool vibe.

late check out was also really helpful as we had an evening flight

it was not possible to do a late check out (because availability)

the size of the room was a little small and also they charged me for a late check out.

we were able to check in a little early and the late check out of 12 was so helpful

the breakfast and check out were later than most hotels which was great and you can request late check out which we availed of which

charged reasonable price for late check out

they were very kind to allow us an early check in and as we had an early departure they also kindly allowed us to enjoy the buffet

it was in the middle of major attractions, they welcomed my dog and my kids.

it would be tight for 6 unless 4 are kids

also the kids tv didn't work, although not a big deal as they had their tablets but still not nice