i requested a late check out and heidi made that happen immediately

staff was super friendly location rooms were clean daughter loved fire pit and swimming pool

everything is exceptional and breakfast is delicious.

we liked being on the first floor! breakfast was good!

the breakfast was good. the facilities was clean and inviting.

clean, convenient and nice staff and good breakfast and late check out

was the whole package -- clean, nice staff, good breakfast, great fitness room, well-located, good value, amenities including fast internet and

the room having a kitchen and sofa in it

place was clean, the staff was wonderful, and they had the best complimentary breakfast i have ever been to

the kitchen

late at night/early morning (2am) was upgraded to a suite for free and given late check out

breakfast was excellent

breakfast was always good over the 5 days i stayed here

breakfast was delicious with a great variety, offering gluten free, sugar free and vegetarian

the pool area was clean as well

also i asked for late check out and they very pleasantly agreed

it was very clean. variety of breakfast.

breakfast was a hot grab and go was pretty good for the situation with covid

family friendly, great snacks, games for kids

the pillows weren’t comfortable. the breakfast was cold.

super nice hotel and staff. asked for late check out and they accommodated.

very clean and friendly staff. my kids enjoyed the nice pool area

not the hotel's problem, just crazy kids and bad parenting

the pool time and spa not open because covid 19

the chef. the chef corrected our room service order personally.

he made us feel welcomed and helped us with a late check out after a rough night with our flights being delayed

too much renovations going on, a bit smelly and the gym was ok-ok

the pool was a little small

the pool and gym closed at 9pm

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

one always scream at check out time action that let mr know she have no idea i always request late check out

only one dryer worked on the laundry room

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

check in as well as late check out

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

breakfast, bar and workout facility was very good.

early check in as well as late check out

bar was incredible

in the times ive been able to get early checkin, late check out, extra parking for family

for early check in,late check out,and room switch were all denied

location, staff, cleanliness, indoor pool, late check out option!

the friendly staff; cleanness of the room; absolutely, the great breakfast; location is great.

the pool & hot tub were bonuses

liked the late check out time compared to other hotels

this is the first hotel we have stayed at that had games in the lobby for the kids

laundry facilities are downstairs with a great-looking fitness area

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

fitness facility, water cooler didn't work very well (water started to flow then came out as a